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Best Western Plus Condado Palm Inn & Suites

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Traveler (641)
Room & Suite (385)
Pool & Beach (76)
Overview
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E-mail hotel
55 Ave Condado, San Juan 00907-1708 Puerto Rico See on map
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star accommodation
Additional information
Go to hotel website
Offers from Best Western Plus Condado Palm Inn & Suites
Announcement: Earn Points & Free Nights
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Rooms
Oct 28Oct 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,802)
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1,497 results
Traveler rating
663
538
195
64
37
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LanguageEnglish
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663
538
195
64
37
Show reviews that mention
All reviews north tower across the street front desk jean paul puerto rico old san juan free breakfast yogurt partial ocean view the breakfast area king suite short walk to the beach within walking distance higher floor the general manager ashford avenue open hours
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1 - 5 of 1,497 reviews
Reviewed 2 days ago

So we only stayed one night, but the experience was outstanding. The room was modern, comfortable, and more than spacious for our needs. The amenities were far more than adequate. However the one thing that stood out most was the staff. These folks were charming...More

Thank Louis C
Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded yesterday

Hi Louis, Thank you for the outstanding review and for taking the time to recognize the service provided by our team. We take a lot of pride in making every stay special for our guests. We hope to see you again soon for a longer...More

Hotel's Favorite
Reviewed June 2, 2018

From beginning to end everything was great! Definitely coming back for another stay here. Everything was a short walk away. Can’t go wrong with continental breakfast either. My personal favorite thing was the pool being open all day!!!More

Review collected in partnership with Best Western
4  Thank Cindar85
Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded June 4, 2018

We are delighted to hear that you had a great stay. As you mention, our property is centrally located in Condado, San Juan's main tourist district, just steps from restaurants, shops, nightlife and the beach. We look forward to your next visit. For our best...More

Reviewed 3 days ago via mobile

I’ve stayed at several hotels in the Condado area but none have measured to this hotel. They have excellent customer service and friendly staff who answer your questions or needs. Especially Yamil Dávila the front desk manager. He was very attentive and when I asked...More

Thank jesse224
Reviewed 3 days ago via mobile

Customer service was very good, friendly and well informed. Room standard two beds, clean. Close to beach, as well as small shops, different selections of restaurants also close. Distant from Old Town, was a 15 dollar ride in taxi.More

Thank John H
Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 3 days ago

Hi John, Thank you for staying with us and taking the time to provide an excellent review. Our team takes a lot of pride in providing outstanding service to all of our guests. We proactively work to make every stay perfect. I thank you for...More

Reviewed 2 weeks ago

We had a wonderful stay at this hotel. We got a free upgrade to a partial ocean view room. They have bike you can use, parking is on site for a fee, our room and bathroom were spacious and clean and the bed was comfortable....More

Thank Debbie M
Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 2 weeks ago

HI Debbie, We are delighted that you enjoyed the family trip. As you mention, we have a complimentary continental breakfast offered each morning. We also have a Nestle Toll House Café on property for guests looking for other items during this meal. Thank you for...More

View more reviews
About
Description
Escape to the Best Western Plus Condado Palm Inn & Suites – a modern hotel nestled in the most exclusive area of San Juan, Puerto Rico. Peaceful, affordable and just steps away from a powdery-white beach, we More pride ourselves on providing the best value and outstanding service at the best location. Our 151 rooms and suites feature contemporary decor and an array of convenient services. The property features two restaurants. Ropa Vieja, a vibrant Puerto Rican and Cuban cuisine restaurant, and Nestle Toll House ideal for cookies, ice cream, pizzas, wraps and coffee. Enjoy the pool and gym which are open 24 hours a day. See you soon!! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Breakfast included
Fitness Center with Gym / Workout Room
Air Conditioning
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair access
Beachfront
Room Service
Free Parking
Restaurant
Spa
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
,
Business
,
Family
,
Romantic
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
On the Beach
,
Business
,
Family
,
Romantic
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
151
Price range
$155 - $391 (Based on Average Rates for a Standard Room)
Also Known As
Diamond Palace Hotel And Casino
,
Diamond Palace Hotel Casino
Location
Caribbean > Puerto Rico > San Juan
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
On the Beach
,
Business
,
Family
,
Romantic
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
151
Price range
$155 - $391 (Based on Average Rates for a Standard Room)
Also Known As
Diamond Palace Hotel And Casino
,
Diamond Palace Hotel Casino
Location
Caribbean > Puerto Rico > San Juan
Photos
Traveler (641)
Room & Suite (385)
Pool & Beach (76)
Dining (45)
Amenities (19)
Business Center & Event Rooms (6)
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Questions & Answers
Ask a question
Lynn K
May 3, 2018|
AnswerShow all 3 answers
Response from Henry N | Property representative |
Hi Lynn, Yes they are. Thank you, Henry Neumann, GM
0
Votes
starlet250
April 26, 2018|
AnswerShow all 6 answers
Response from Henry N | Property representative |
Hi, The beaches are public. We do have a beach attendant that provides complimentary chairs and towels. The hotel is a block from the beach. We look forward to your visit!! Henry Neumann, GM
1
Vote
Robert G
March 26, 2018|
AnswerShow all 8 answers
Response from Henry N | Property representative |
Hi Robert, Thank you for booking with us. There taxis readily available at the airport and hotel. The ride from the airport is $19 and to the docks it is $15. Both trips an additional charge of $1 per bag. We look forward to... More
1
Vote
Room Tips
"I highly recommend the 1 Bedroom Suite with Ocean View!"
RichardGJr
2 weeks ago
Read review
"ask for a renovated room on a higher floor"
969BrianR
Sep 2, 2018
Read review
"En la torre norte no se escucha nada es tranquilo."
ojoslindos2
Jun 13, 2018
Read review
"North Tower, high floor. Very quiet."
Jake3859
May 2, 2018
Read review
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