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All reviews north tower across the street front desk jean paul puerto rico old san juan free breakfast yogurt partial ocean view the breakfast area king suite short walk to the beach within walking distance higher floor the general manager ashford avenue open hours
So we only stayed one night, but the experience was outstanding. The room was modern, comfortable, and more than spacious for our needs. The amenities were far more than adequate. However the one thing that stood out most was the staff. These folks were charming...More
Thank Louis C
Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded yesterday
Thank you for the outstanding review and for taking the time to recognize the service provided by our team. We take a lot of pride in making every stay special for our guests. We hope to see you again soon for a longer...More
From beginning to end everything was great! Definitely coming back for another stay here. Everything was a short walk away. Can’t go wrong with continental breakfast either. My personal favorite thing was the pool being open all day!!!More
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4 Thank Cindar85
Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded June 4, 2018
We are delighted to hear that you had a great stay. As you mention, our property is centrally located in Condado, San Juan's main tourist district, just steps from restaurants, shops, nightlife and the beach. We look forward to your next visit. For our best...More
I’ve stayed at several hotels in the Condado area but none have measured to this hotel. They have excellent customer service and friendly staff who answer your questions or needs. Especially Yamil Dávila the front desk manager. He was very attentive and when I asked...More
Customer service was very good, friendly and well informed. Room standard two beds, clean. Close to beach, as well as small shops, different selections of restaurants also close. Distant from Old Town, was a 15 dollar ride in taxi.More
Thank John H
Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 3 days ago
Thank you for staying with us and taking the time to provide an excellent review. Our team takes a lot of pride in providing outstanding service to all of our guests. We proactively work to make every stay perfect. I thank you for...More
We had a wonderful stay at this hotel. We got a free upgrade to a partial ocean view room. They have bike you can use, parking is on site for a fee, our room and bathroom were spacious and clean and the bed was comfortable....More
Thank Debbie M
Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 2 weeks ago
We are delighted that you enjoyed the family trip. As you mention, we have a complimentary continental breakfast offered each morning. We also have a Nestle Toll House Café on property for guests looking for other items during this meal. Thank you for...More
Escape to the Best Western Plus Condado Palm Inn & Suites – a modern hotel nestled in the most exclusive area of San Juan, Puerto Rico. Peaceful, affordable and just steps away from a powdery-white beach, we …Morepride ourselves on providing the best value and outstanding service at the best location. Our 151 rooms and suites feature contemporary decor and an array of convenient services. The property features two restaurants. Ropa Vieja, a vibrant Puerto Rican and Cuban cuisine restaurant, and Nestle Toll House ideal for cookies, ice cream, pizzas, wraps and coffee. Enjoy the pool and gym which are open 24 hours a day. See you soon!! Less
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Thank you for booking with us. There taxis readily available at the airport and hotel. The ride from the airport is $19 and to the docks it is $15. Both trips an additional charge of $1 per bag. We look forward to... More
Thank you for booking with us. There taxis readily available at the airport and hotel. The ride from the airport is $19 and to the docks it is $15. Both trips an additional charge of $1 per bag. We look forward to your stay!!
Henry Neumann, GM