We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 48 hotels in San Juan

Best Western Plus Condado Palm Inn & Suites

1,693 reviews
Save
Traveler (544)
Room & Suite (333)
Pool & Beach (69)
Overview
  • Excellent44%
  • Very good36%
  • Average14%
  • Poor4%
  • Terrible2%
Travelers talk about
“north tower”(51 reviews)
“across the street”(209 reviews)
“front desk”(200 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from $209.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all San Juan hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "01c8f19f37f14a749cd63738df4559e7", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":242220,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[48395543],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":2,"year":2018},"checkout":{"day":5,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":209,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"01c8f19f37f14a749cd63738df4559e7","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":272,"lowestMetaPrice":209,"additionalPartner":false,"highestMetaPriceDisplay":272,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":272,"lowestMetaPrice":209,"highestMetaPriceDisplay":272,"hotelName":"Best Western Plus Condado Palm Inn & Suites","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjAxYzhmMTlmMzdmMTRhNzQ5Y2Q2MzczOGRmNDU1OWU3IiwiQUlLIjoiODgwMzM0MmY2OTEzNDQyMmE2YTM4ZTI4ZDZmNmZhOTMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "02/04/2018", "checkOut": "02/05/2018", "lowestPrice": "$209", "hasDates": true, "hacComplete": true, "contentIdMappings": {"48395543":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,693)Write a Review
Filter reviews
1,406 results
Traveler rating
613
509
187
62
35
Traveler type
Time of year
LanguageEnglish
More languages
613
509
187
62
35
Show reviews that mention
All reviewsnorth toweracross the streetfront deskjean paulbest westernspuerto ricoold san juanyogurtfree breakfasthour walgreenspartial ocean viewthe breakfast areaking suitehigher floorwithin walking distanceshort walk to the beachbus stop
FilterEnglish
Updating list...
1 - 5 of 1,406 reviews
Reviewed 3 days ago

I travel to Puerto Rico often and I will always stay at the Best Western Plus Condado Palm Inn & Suites! Yes, the location is amazing; however, it's the experience that the staff provides that makes this property simply THE BEST! Henry, Alexandra, Keni, Luis,...More

Thank ScottyDoes302
Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 2 days ago

Scotty, It is always a pleasure to have you on property as you have become part of the Condado Palm Family. I know you have a trip coming up shortly. We look forward to seeing you again. If there is anything that I may assist...More

Hotel's Favorite
Reviewed 2 weeks ago via mobile

We had a phenomenal stay at this hotel. The hotel staff is friendly, efficient and willing to help 24/7. Hotel location is perfect, having the beach, restaurants, even vegan food, within walking distance. The hotel has a very nice pool and Jacuzzi. The rooms are...More

1  Thank parenchyma
Reviewed 5 days ago

Party of 4 of us stayed at this hotel the night before taking the Caribbean cruise. The check-in is swift and the staff were very helpful. Room and facilities are in good shape. I had one problem with the loyalty points they charged. After I...More

Thank YorkRegionYnot
Reviewed 6 days ago

Dated and tired property in decent and safe Condado location. Our 18th floor ocean view suite had a noisy a/c, but it was on top of the bathroom and did not affect our sleep. One of the window panels had a huge crack and other...More

Thank Arizona_Pete
Response from Henry N, General Manager at Best Western Plus Condado Palm Inn & SuitesResponded 5 days ago

Hi Arizona Pete, Thank you for staying with us and taking the time to provide feedback. We are delighted that you enjoyed our service and central location. Our complimentary breakfast is a continental breakfast. Our two in house restaurants , Nestle Toll House Café and...More

Reviewed 1 week ago

The hotel staff was very friendly. We got in a bit late so the restaurant was closed, which was a bummer. However, the front desk person suggested a Chinese place across the street so we did get food from there that was very good. The...More

Thank Borders24U
View more reviews
PreviousNext
123456282
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Breakfast included
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Dry Cleaning
Banquet Room
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Bar/Lounge
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
$171 - $400 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 On the Beach Hotel in San Juan
#7 Business Hotel in San Juan
#7 Family Hotel in San Juan
#10 Romantic Hotel in San Juan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
Details
Price range
$171 - $400 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 On the Beach Hotel in San Juan
#7 Business Hotel in San Juan
#7 Family Hotel in San Juan
#10 Romantic Hotel in San Juan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
Add Photo Photos
Traveler (544)
Room & Suite (333)
Pool & Beach (69)
Dining (44)
Hotel & Grounds (385)
Bathroom (26)
Business Center & Event Rooms (22)
Questions & Answers
Ask a question
triplover35
January 3, 2018|
AnswerShow all 2 answers
Response from Henry N | Property representative |
Thank you for the question. We have power, most of San Juan already does. We will not cancelled your reservation, as long as it is guaranteed with a valid credit card. We look forward to your visit!! Henry Neumann General... More
0
Votes
cruisers1234
October 25, 2017|
AnswerShow all 4 answers
Response from Henry N | Property representative |
For some reason this forum does not allow us to post contact information. Please check our website or my responses to guest reviews on this site for our contact information. thanks,
0
Votes
cruisers1234
October 24, 2017|
Answer
Response from Henry N | Property representative |
Hi Flecther, The hotel is fully operational. Please contact us directly for specifics about your reservation. Thank you, Henry Neumann GM
0
Votes
Room Tips
"The suites on the north tower offer the best views"
Read review
"this hotel has only 20% of rooms with partial ocean view and none with full ocean view."
Read review
"As an added security you must use your room key to access elevators from the lobby and the stairway."
Read review
"ask for high floor, 4th or higher for chance at a beach view."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite