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BEST WESTERN PLUS Condado Palm Inn & Suites

#13 of 46 Hotels in San Juan
Certificate of Excellence
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BEST WESTERN PLUS Condado Palm Inn & Suites
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1,203 Reviews from our TripAdvisor Community

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Showing 1,018: English reviews
Boston, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW via mobile

This review is an update to my original. When I received my room on arrival July 23, 2016 I new I wouldn't be able to stay in it. As It reeked of mildew. I immediately complained and heard nothing back. I checked again yesterday and was told to recheck this morning. I then encountered Kenidia who was at the front... More 

Helpful?
Thank goofymumma
New Paltz, New York
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed yesterday NEW

This location has the most helpful staff, and coffee is wonderful. Location is great and is close to Walgreens and CVS and major fake Puerto Rican Cuisines. Also, crime free area and close to the beach.

Helpful?
Thank Janathan L
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I had another great stay at this Best Western location. The staff was very welcoming and friendly. The staff at this location is very familiar with the Condado area and can be very helpful when it comes to places to visit for those who are new to the lovely island of Puerto Rico. The check in process was very quick.... More 

Helpful?
Thank thatadventureguy
Boqueron, Puerto Rico
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

I treated myself and my cousin, her husband and 10 yr old child to a mini vacation for a 4 night stay. The location was important, as was parking and a pool. Free breakfast saved us about $180 dollars for the four days we were there. Hot coffee and tea was available 24 hrs a day and the pool was... More 

Review collected in partnership with Best Western

Helpful?
Thank Tonyr R
1 review
4 of 5 stars Reviewed 3 days ago NEW

Our room was basic but comfortable and clean. Staff were kind and helpful. Great breakfast with many choices. Nice gym. Good for a younger crowd since it is close to nice clubs, the beach and restaurants.

Helpful?
Thank Kimberly S
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

We finished up our honeymoon at the Best Western Plus Condado, which included 4 nights. Pros: Centrally located near beach, food and 2 drug stores incase you forgot something. Free Continental breakfast to conserve $$ to spend on a taxi ($15 each way to old San Juan). Located near Condado Lagoon, good place to spend the day, go swimming, or... More 

Helpful?
Thank Jenn H
United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

The hotel staff was extremely nice and accommodating, one block from the beach, no onsite restaurant (just a bar) but restaurants and shops all within close walking distance, breakfast was ok but not much of a variety of items, pool area was small but nice, rooms were quiet at night. Would definitely stay there again.

Review collected in partnership with Best Western

Helpful?
Thank Jodi L A
Austin, United States
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

I would stay here again because the staff is GREAT.. However the floors/ rooms could use a little work because they smell stale. Everything would could possible want is centered around the location of this hotel so the location is perfect.

Review collected in partnership with Best Western

Helpful?
Thank Tracey M
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

They say don't judge a book by its cover and this is so true. Although the hotel doesn't look like much from the outside the inside is a different story. Staff were friendly and helpful. Free breakfast (bonus) and although they do offer a variety of food it is the same everyday but considering it was included and was free... More 

Helpful?
Thank Jsm10029
1 review
5 of 5 stars Reviewed 6 days ago NEW

Great Location - just blocks from a beautiful beach and tons of great dining options. It is on a lively street, so the front rooms are a little noisy - but it was happy Puerto Rican noise. The hotel staff was excellent, always friendly and helpful. They watched out bags while we went sight seeing before and after checking in... More 

Review collected in partnership with Best Western

Helpful?
Thank Karen m
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Near BEST WESTERN PLUS Condado Palm Inn & Suites

Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Bar/Lounge
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Escape to the Best Western Plus Condado Palm Inn & Suites – a modern hotel nestled in one of the most exclusive areas of San Juan, Puerto Rico. Peaceful, affordable and just steps away from a powdery-white beach, we pride ourselves on providing the best value at the best location. Our 151 rooms and suites feature contemporary decor and an array of convenient services. ... more   less 

Additional Information about BEST WESTERN PLUS Condado Palm Inn & Suites

Address: 55 Ave. Condado, San Juan 00908, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range: $114 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Condado Palm Inn & Suites 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Diamond Palace Hotel And Casino
Diamond Palace Hotel Casino
Hotel Style:
#5 On the Beach Hotel in San Juan
#7 Business Hotel in San Juan
#8 Family Hotel in San Juan
#10 Romantic Hotel in San Juan
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