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BEST WESTERN PLUS Condado Palm Inn & Suites

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#13 of 46 Hotels in San Juan
Certificate of Excellence
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BEST WESTERN PLUS Condado Palm Inn & Suites
BEST WESTERN PLUS Condado Palm Inn & Suites
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1,232 Reviews from our TripAdvisor Community

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Showing 1,041: English reviews
2 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

Me and my boyfriend stayed the weekend and our room was pretty nice and well accommodated. It had everything you need for a 3 day stay! Beach and restaurants very close by. Most definitelya will visit again!

Helpful?
Thank Jammie S
Cherry Hill, New Jersey
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I really enjoyed this hotel....I had an ocean facing suite, this is the only way to go if staying here. The room was large and the AC was perfect. It was awesome waking up with a beautiful view of the Beach from the balcony each day. The breakfast was perfect, with hot and cold choices...the pool was smallish but refreshing... More 

Helpful?
Thank PhillyRubio
San German, Puerto Rico
1 review
4 of 5 stars Reviewed 3 days ago NEW

The hotel is excellent for business trip. The beach is nearby. It has a good location. This close to many places to eat and walk. It also has the Old San Juan to minutes for sightseeing. Excellent breakfast and the tranquility.

Review collected in partnership with Best Western

Helpful?
Thank Providencia Q
Massachusetts
Level Contributor
75 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed for 6 nights on a recent work/leisure trip to San Juan. It's very convenient for walking to the many shops and restaurants on Condado and close enough to the highway to not get stuck in the tourist traffic every evening. My room was older but very clean and had its own microwave and mini fridge. It also had... More 

Helpful?
Thank TravelCat_MA
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hi Travel Cat, Our mission is to provide great value to all of our guests through impeccable service, excellent location and complimentary amenities like to Beach Club, Breakfast and Bike Program. Thank you for the visit and subsequent review. We look forward to your next stay with us. For our best rates, please contact me directly at Hneumann@condadopalm.com or 787-648-8834.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Great location and great room it can do for minor upgrades but other than that it was perfect. Staff was so nice and friendly. We stayed on the 7th floor and had the partial ocean view which was great you get a great view. When I come back I will be staying here again :)

Helpful?
1 Thank jessica j
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hi Jessica!! Thank you for staying with us and taking the time to review our property. Our staff takes a lot of pride in making every stay a memorable one. Please reach out to me before your next visit. I can be reach at Hneumann@condadopalm.com or 787-648-8834. Siempre a la orden, Henry Neumann General Manager More 

Carefree. AZ
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here before and after our family reunion cruise with 10 family members. The hotel is clean, affordable and located in a good area. There are nice restaurants close by. If you need last minute provisions, both CVS and Walgreens are across the street. I suggest you request a room on an upper floor. There is noise from the... More 

Helpful?
Thank szy2z
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

I am glad you enjoyed the family reunion. Thank you for making us a part of this special occasion. Due to our central location, our property has become very popular with cruise ship travelers. We look forward to your next visit. For our best rates, please contact me directly at 787-648-8834 or Hneumann@condadopalm.com. Siempre a la orden, Henry Neumann General... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great location, one block from beach, across CVS, safe area to walk around, plenty of restaurants. You can borrow free bikes, fun ride to old San Juan. Buses around the corner to go anywhere ( old SJ, Isla Verde, airport...), make sure you have coins, they don't take bills. Good wifi, breakfast, decent size room. Great for the price.

Review collected in partnership with Best Western

Helpful?
1 Thank 322isabellep
1 review
4 of 5 stars Reviewed 1 week ago

Over all stay and Best western was good. Breakfast service was nice, location is excellent. Walgreens and CVS pharmacy just across the street. Beach is just one Block away. North tower has rooms facing ocean. Getting to Old San Jaun was easy from hotel.

Review collected in partnership with Best Western

Helpful?
Thank phanishreen
1 review
4 of 5 stars Reviewed 2 weeks ago

We had a fabulous time. The pictures online do not clearly capture the hotel's true elegance. We had a problem which was resolved with exceptional customer care. Using our points and other member benefits allowed us a free stay for four days. I would pick this hotel over and over again every time I visit. Although we rented a vehicle,... More 

Helpful?
Thank Jasmine C
Pennsylvania, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I stay at Best western 6 nights and the manager Carlos A. Camacho was a super person, he went and upgrade my room at no charge. He went above his duty to make my stay super. The room was fantastic. The location was closed to every place you can think to visit, even the old San Juan is like 10... More 

Review collected in partnership with Best Western

Helpful?
Thank Michael E
Henry N, General Manager at BEST WESTERN PLUS Condado Palm Inn & Suites, responded to this review

Hi Michael!! Carlos is a great member of our team. I will personally recognize him and thank him for the attention provided to you. Our Complimentary Breakfast adds great value to your stay with us. We look forward to your next visit with us. For our best rates, please feel free to contact me directly at Hneumann@condadopalm or 787-648-8834. Siempre... More 

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Near BEST WESTERN PLUS Condado Palm Inn & Suites

Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Escape to the Best Western Plus Condado Palm Inn & Suites – a modern hotel nestled in one of the most exclusive areas of San Juan, Puerto Rico. Peaceful, affordable and just steps away from a powdery-white beach, we pride ourselves on providing the best value at the best location. Our 151 rooms and suites feature contemporary decor and an array of convenient services. ... more   less 

Additional Information about BEST WESTERN PLUS Condado Palm Inn & Suites

Address: 55 Ave Condado, San Juan 00907-1708, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range: $124 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Condado Palm Inn & Suites 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Diamond Palace Hotel And Casino
Diamond Palace Hotel Casino
Hotel Style:
#5 On the Beach Hotel in San Juan
#7 Business Hotel in San Juan
#8 Family Hotel in San Juan
#10 Romantic Hotel in San Juan
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