We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Ciqala Luxury Suites

Show Prices
#12 of 46 Hotels in San Juan
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Ciqala Luxury Suites
Ciqala Luxury Suites
Panoramas (2)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"containerClass":null}
Add Photo Write a Review

481 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 452: English reviews
Tampa, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

First impression. I knew Ciqala had more of an apartment/condo feel when i was booking it so i have to say I was pleasantly surprised with the hotel standard vibe and service that we got. The rooms were very clean when we checked in and cleaned everyday we were there. We also got free breakfast and wifi included with our... More 

Helpful?
1 Thank Tiese E
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Tiese E, We are honored to read your review and knowing that we gave you a great first impression. Thanks so much for your kind words and for praising our hotel and services. It is rewarding to us to read that you had a memorable experience with us and that you were able to enjoy all of the perks... More 

New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Probably the best hotel I've stay at. I had the bigger suite and it had about everything. Its super spacious with full kitchen multiple bathrooms and huge beds. Nice living room. Its really like a condo/apartment away from home. They do make breakfast fresh for you with a chef cooking it for you. Its near many spots in Old San... More 

Helpful?
Thank wng1217
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear wng1217, What a fantastic review and summary of your vacation with us, we are honored to read that we met all of your expectations and that we are probably the best hotel you’ve stayed at. It is very rewarding to read that your accommodation was perfect for your stay, that you were able to enjoy our fresh cook to... More 

Atlanta, Georgia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed a weekend at Ciqala and it was worth every penny. The staff was extremely nice NAD helpful. The room was clean and extremely nice. We had the signature suite and it was laid!! Rooftop is nice also, has a pool and bar. The pool is more for sitting than swimming because it is extremely small. Drinks were good and... More 

Helpful?
Thank Kawshin
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Kawshin, Thanks so much for your kind words and for praising our hotel, staff and services. it is very rewarding reading that your stay worth every penny, that our staff was extremely nice and helpful, we team up efforts staff and management to evaluate that the quality of services and attention meet our standards at all the time. We... More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Had ceiling leak 4 of 5 night stay with no remedial action. A/C noise is ridiculous. Pool is an oversized hot tub.The rooftop is only adult friendly. Loud guests during late hours. Not a scenic place.

Helpful?
1 Thank NickeyLee
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear lebron3100, Thank you for choosing our hotel during your visit to our hotel. According to our reports, the A/C was fixed immediately when we received a call from you, but we did not received any other request from you during your stay. Customer service is very important to us and take immediate actions on our guests ‘needs. Our rooftop... More 

Tampa, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

we have stayed for 7 nights, Ciqala luxury suites has just stolen my heart. It's a small building turned into a great hotel. The Rooftop lounge was awesome. Great views of the city, the ports, Old San Juan, Condado, and mountains.Great service at Condado Beach we had, with umbrella with chairs. It's a five minute drive to El Viejo San... More 

Helpful?
Thank Ramanjaiah
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Ramanjaiah, We appreciate your time taken to share that your experience was totally amazing and that you felt at your new home, and I take this chance to reconfirm that this is your home in San Juan, Puerto Rico. We are also glad to read that you enjoyed time at our rooftop terrace, pool and restaurant bar along with... More 

Atlanta
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed 1 night prior to our Royal Caribbean Cruise (My mother stayed 2 nights). Got in to PR airport after 2:00 pm. Commute to hotel is about 15 to 20 minutes. Had 1 issue with the blind in our room, but it was fixed within 30 minutes. Staff was friendly and helpful. Helped us with transportation to Plaza las... More 

Helpful?
1 Thank teresa g
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear teresa g, Thank you for staying with us during your pre-cruise visit to our destination. We are glad to read that you enjoyed your stay with us. Our staff work very hard to go above and beyond everyone’s expectations with a high quality of services. We are also happy to read that were also able to enjoy our complimentary... More 

Level Contributor
8 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for a quick visit to the Island. We got more than what we expected: complementary drinks and tapas, a nice comfy room and a outstanding breakfast. Dinner at the roof top pool area is a little windy but it is worth it for the food and the view. The pool is always warm although a... More 

Helpful?
Thank Foodviking
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Foodviking, Thanks so much for your kind words and for taking of your time to share your experience with us. We are honored to read that you had a great stay with us while traveling with your couple and that you were able to enjoy our cook to order breakfast, the two hours complimentary drinks, our tapa of the... More 

Orlando, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Where do I begin? Everything about this hotel was great, but especially the staff. Everyone was so friendly and courteous! Bed was very comfortable. The rooftop pool/bar was the perfect place for relaxing. Only a couple of suggestions: parking spaces are a bit tight. If you have a larger car ask any of the staff to park it for you.... More 

Helpful?
Thank boricua1967
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear boricua1967, It was a pleasure having you as our guest and we are honored to read your review. We are glad to read that you had an amazing experience and that you enjoy having a nice and spacious Suite with a very comfortable bed, cook to order breakfast every morning along with freshly brewed Puerto Rican coffee, private gated... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

I've stayed at many places in Puerto Rico, but the Ciqala luxury suites has just stolen my heart. It's a small building turned into a great hotel; without the buzzing of hundreds if people coming and going. My suite was gorgeous. The Rooftop lounge was awesome. Great views of the city, the ports, Old San Juan, Condado, and mountains. The... More 

Helpful?
1 Thank Edgar M
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Edgar M, It is truly honoring to read that of all Hotels you have visited in San Juan, we were the ones who stole your heart. We are also glad to read that our staff made you feel at home delivering a high quality of services, all guests are very important to us and this is why they love... More 

Ponce, Puerto Rico
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

We stay in the suite 603, it really was luxury suite. We have dinner in the roof of the hotel near the pool it was really good and the price for that was low we take it as a gift. At night the atmosphere of the roof turns very romantic so with the luxury suite its perfect for couples. It... More 

Helpful?
Thank wilsontorres126
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear wilsontorres126, It was an honor having you as our guests during your family getaway at our destination. Thanks so much for your kind words about our hotel and services. We are honor to read that you and your family enjoyed your stay with us and that you were happy with your Suite, cook to order breakfast every morning, private... More 

Questions? Get answers from hotel staff and past guests. Ask a question

645 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (384)
Viewed
Bathroom (32)
Viewed
Hotel & Grounds (22)
Viewed
Room/Suite (112)
Viewed
Pool/Beach Area (20)
Viewed
Dining (23)
Viewed
View from Room (1)
Viewed
Family/Play Areas (1)
Viewed
Other (173)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (207)
Viewed
Amenities (35)
Viewed
Deluxe Suite (25)
Viewed
Presidential Suite (49)
Viewed
Dining (13)
Viewed
Studio Luxury Suite (49)
Viewed
The Hotel (36)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (54)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (25)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (4)
Viewed
Dining (3)
Viewed
Other (20)
Check In Check Out
Hotels you might also like...
Travelers also viewed these San Juan hotels
0.7 mi away
Condado Vanderbilt Hotel
2.3 mi away
Hotel El Convento
Hotel El Convento
#2 of 46 in San Juan
4.5 of 5 stars 2,408 reviews
1.3 mi away
Doubletree by Hilton San Juan
Show Prices
Show Prices
Show Prices
0.8 mi away
Caribe Hilton San Juan
Caribe Hilton San Juan
#17 of 46 in San Juan
4.0 of 5 stars 5,992 reviews
0.3 mi away
Hyatt House San Juan
Hyatt House San Juan
#5 of 46 in San Juan
4.5 of 5 stars 517 reviews
0.6 mi away
Olive Boutique Hotel
Olive Boutique Hotel
#6 of 46 in San Juan
4.5 of 5 stars 639 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Restaurant
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Free Breakfast
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
From the moment you call for reservation to your arrival, we make sure that your stay with us is more like visiting family members as we deliver personalized service at all the time and take close attention to details. Whether you are here on business or pleasure, our suites are carefully decorated with your well-being in mind providing all comforts of home at your dreamed destination. We assist you stay on track while traveling with our fitness room, business center with computer access and a printer. You can just relax and enjoy your favorite drink at our rooftop pool bar while overlooking the breathtaking view of the city and Bay. Start up your day at our SP Floor with our complimentary breakfast buffet as well as made to order full American Breakfast freshly prepared by our chef who is ready to greet you with a smile every morning as well as our team members who are delighted to take your order. From fresh pastries, fruits and juices to very well deserved hot breakfast. ... more   less 

Additional Information about Ciqala Luxury Suites

Address: 752 Manuel Fernandez Juncos Ave. | Puerto Rico, San Juan 00907, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range: $137 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ciqala Luxury Suites 4*
Number of rooms: 19
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Odigeo, Travelocity, Vacatia and Jetsetter so you can book your Ciqala Luxury Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ciqala Hotel San Juan
Hotel Style:
#2 Romantic Hotel in San Juan
#3 Family Hotel in San Juan
#8 Business Hotel in San Juan
#8 Luxury Hotel in San Juan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay