We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express San Juan Condado

Save
Traveler (181)
Room & Suite (223)
Pool & Beach (51)
You may also like:
See all
Nearby Hotels
Membership_Interstitial_for_Hotel_Review_Returners
We can monitor prices for you!
Sign up to receive alerts.
Sign up
Overview
  • Excellent26%
  • Very good43%
  • Average24%
  • Poor4%
  • Terrible3%
Travelers talk about
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Rooms
Family Rooms
Fitness center
3 Star Hotel
All hotel details
Offers from Holiday Inn Express San Juan Condado
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express San Juan Condado
Special Offer: Book Direct and Save
Hotel deals
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (524)
Filter reviews
419 results
Traveler rating
114
167
102
22
14
Traveler type
Time of year
LanguageEnglish
More languages
114
167
102
22
14
Show reviews that mention
All reviewsacross the streetfree breakfast iswould stay here againwalking distancerooms are smalltwo double bedslocation is greatashford avenuepool and hot tubthe general managerpre cruise stayfresh fruitparking garagerestaurants and shopsstayed one nightper dayhie
FilterEnglish
Updating list...
1 - 5 of 419 reviews
Reviewed February 26, 2018 via mobile

The hotel is average at best, however location is perfect! To the left is a lagoon one-two blocks away and one- two blocks to the right, Condado Ocean Park. Water views are not seen from hotel because of it’s location in the middle on a...More

Thank Jennifer T
Response from IHGService, Guest Relations Manager at Holiday Inn Express San Juan CondadoResponded March 13, 2018

Hello Jennifer T, Thank you for writing us your review and for letting us host your family trip here in San Juan. I'm glad our location perfectly suited your needs and our staff members friendly. The room size and atmosphere posted a setback to make...More

Reviewed February 11, 2018

This was a typical Holiday Inn but it was very clean, the people where very friendly and breakfast was included! Parking was not free, you had to pay each day and the parking was in a garage across the street. The location was good, a...More

2  Thank Amy H
Reviewed January 26, 2018

We had a big problem at check-in - make sure you have your reservations in order. We arrived at 4:00 PM (check-in time) and we were told our room was not ready. We waited about 15 minutes and asked again when it would be ready....More

Thank Ocean-Traveler55
Response from IHGService, Guest Relations Manager at Holiday Inn Express San Juan CondadoResponded February 10, 2018

Hi Ocean-Traveler55, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. I appreciate the high rating that you gave...More

Reviewed January 23, 2018 via mobile

This hotel is located in Condado, very busy and tourist área. What is mean they going to have a very limited parking!!!! The hotel is good with very small rooms. The breakfast is ok NOT THAT Great!!!!! To be in Puerto Rico I thought it...More

Thank Dainelle D
Response from IHGService, Guest Relations Manager at Holiday Inn Express San Juan CondadoResponded February 6, 2018

Hi Vacaro777, Thank you for choosing to stay with us and for taking the time to write a candid review. Although it's nice to see your satisfactory overall rating for our property, I'm sorry our services and upkeep fell below your expectations. It's also sad...More

Reviewed December 15, 2017

I have stayed at this hotel a few times and am increasingly appreciative of it. I think the best part is the staff. The front desk people are very helpful and receptive. Jose Luis (I think that's his name) I think is especially friendly. Breakfast...More

Thank Lucas R
View more reviews
Nearby Hotels
See allSee all
About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Breakfast included
Hotel Amenities
Business Center with Internet Access
Dry Cleaning
Concierge
Breakfast included
Multilingual Staff
Things to do
Fitness Center with Gym / Workout Room
Hot Tub
Pool
Outdoor pool
Details
Price range
$148 - $300 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
Details
Price range
$148 - $300 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
Add Photo Photos
Traveler (181)
Room & Suite (223)
Pool & Beach (51)
Dining (32)
Amenities (14)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Bonnie C
October 5, 2017|
AnswerShow all 4 answers
Response from Sandyang | Reviewed this property |
Hi, I don't think you will enjoy as much...there is destruction all around the island...
0
Votes
Debbie H
September 27, 2017|
AnswerShow all 5 answers
Response from Sandyang | Reviewed this property |
I don’t think SJ will be ready for tourist in a while yet.
0
Votes
angelsdeb
July 23, 2017|
AnswerShow all 6 answers
Response from AVA B | Reviewed this property |
Yes they do
0
Votes
Room Tips
"Rooms in the backside are seaview."
Read review
"Everything was perfect"
Read review
"This is a good central location to Condado."
Read review
"Go for a high floor to keep the noise from the street low. There are NO view rooms at this property."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing