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I'm a long-time IHG member. My wife and I were to travel to San Juan together; however, at the last minute something came up and I could not go. Already having tickets and room reservation, my wife went by herself. I called the front desk...More
We arrived at the airport grabbed the rental car and plugged the Address into our GPS - Without any trouble the route led us right to the hotel. We were early for check-in. They supplied a Map of Old San Juan and key locations to...More
4 Thank DiAlJo
Response from HolidayInnExpressSJ, Guest Relations Manager at Holiday Inn Express San Juan CondadoResponded April 27, 2017
Thank you very much for taking the time to write a detailed review about our your recent experience with us. We greatly appreciate your kind words about our staff and our property. We are glad that you enjoyed our facilities, but most importantly,...More
The hotel is a decent hotel with all the basic necessities. Nothing fancy. You do pay for breakfast so that's not complimentary like other Holiday Inns I have stayed at. There is NO parking at the hotel. There is parking around the area but you...More
Its the same problem everytime. The customers complain and the hotel manager are: "Grateful for Your honest feedback" and excuse the problems with the weather. The don't acctualy care, cause they know you will never come back.
We stayed for five nights and complained abouth...More
Stayed for a wekk and the staff simply amazing made you feel like family. The service was excellent the manager Richard was always around to greet you and make sure your needs are meet just amazing. Michael from the front desk simply a true fresh...More
$107 - $228 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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