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Holiday Inn Express San Juan Condado

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Holiday Inn Express San Juan Condado
Holiday Inn Express San Juan Condado
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381 Reviews from our TripAdvisor Community

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Showing 313: English reviews
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW

Stayed there with two family members and it was our first time in San Juan. It made our trip easy because they had free breakfast so you didn't have to go out and spend time and money to eat. Also, they have a friendly staff and a booth where they give you information about tours and excursions. Not to mention... More 

Helpful?
Thank Shanel C
Level Contributor
166 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

It was out fifth time in San Juan and our previous hotel closed down. This is great to the action with tons of restaurants, beach and transportation. You can walk to many areas nearby and grab a bite to eat or Starbucks coffee. The breakfast was alright, your typical continental breakfast but nothing special. The pool was good and the... More 

Helpful?
Thank Beach_swimmer_tan
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Beach_swimmer_tan, Thank you so much for sharing your detailed review. We are very happy to hear that you had a great stay at Holiday Inn Express San Juan. Our location is the best in Condado and we try to stay very competitive with our rates. Thank you again for choosing us and for your recommendation and hope to have... More 

Stamford, Connecticut
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Very clean place to stay. Staff is friendly and nice. Small bar area and elevator was too small to accommodate you and 2 others with luggages. LOL! Room was a bit tight and so was the bathroom, Im glad i lost 20 pounds for this vacation. LOL! Close to many restaurants and site seeing around the strip. I would recommend... More 

Helpful?
Thank OMG30
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear OMG30, Thank you very much for choosing us for your recent vacation. Our central location in the city, places you in the heart of Condado just a few blocks to the beach, many restaurants, shops and nightlife while providing a quiet and comfortable environment. Thank you for your kind words on our cleanliness as well. Hope you visit us... More 

Chicago
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at the hotel twice, once before and once after the cruise. The room we got first time was ok, wasn't great but met our needs. The room we got second time had quite a few issues. AC did not work, tub did not drain, TV remote did not work. They replaced the AC but the tub issue was not... More 

Helpful?
1 Thank Agrim S
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Agrim S, Thank you very much for taking the time to share your review with us. We are so sorry to hear that your stay was not as you have expected and we would like to apologize for the situations which you encountered during your stay. We are definitely getting together with the department heads to discuss further and... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Fine for a night or two at most. We stayed for 6 and that was too long. The parking is absolutely terrible $17 every 24hrs at the parking garage a cross the street. The rooms were not good. There were bugs on the walls and there was mold. The staff is friendly and the beds are comfy. Location is good.... More 

Helpful?
1 Thank Michelle V
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Michelle V, Thank you for taking the time to share your experience with us. We are constantly looking for ways to enhance our guest experience and add value to the stay of our guest. Being located in the heart of Condado, parking might become a bit expensive but we offer options if our parking is not available. We are... More 

London, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very unusual for me to give full marks to anything but this HI Exp is fully deserving. We had to extend our stay twice due to family reasons and the front desk staff went out of their way to make the whole process smooth. Special thanks to Jose & Edith & also Rachel. The rooms have been refurbished to a... More 

Helpful?
Thank GoCliff
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear GoCliff, We would like to thank you for taking the time to share with us and other future travelers such an exceptional visit. Please remember, that from now on, at Holiday Inn Express San Juan, you will always have a second home away from home. Please accept our apologies for scam phone calls as you have mentioned. Unfortunately we... More 

Chicago
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Very nice hotel located very close to the beach!!The staff was friendly and very helpful. The check in and out process was very quick and efficient. The rooms were a tad on the small side, but I was overall pleased with the room decor as well as the lobby's vibrant and tropical colors!! The daily breakfast was excellent and a... More 

Helpful?
Thank Angela O
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Angela O, Thank you so much for sharing your review with us. We are thrilled to hear that you have had an excellent experience at our hotel and your kind comments regarding our location, our complimentary breakfast and our staff are very much appreciated. Thank you again for choosing us and can't wait to welcome you back again very... More 

Ponce, Puerto Rico
Level Contributor
55 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This a great place you can relax in Condado. Have reasonable price, is central you can walk all the Condado enjoy the stores and there is variety of food for different kind of budget.Or if you want make exercises any time of the day, because the people respect and don't stand on your way while you are running or jogging.

Helpful?
Thank Paloma515
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Marta515, Thanks so much for sharing your review with us and we are so happy to hear that you have had a positive experience in our hotel, with a great price and a great location. Hope to see you soon again in the near future. Kind Regards More 

rotorua
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Small rooms, newly repainted, breakfast was crowded but coffee kept coming! Friendly and helpful staff, great location with views of lagoon and ocean. The pool and gym were small but functional. True to HIE shower worked well

Helpful?
Thank neal h
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear neal h, Thanks so much for taking the time to share your review with us and we are happy to read your kind comments about your stay. We are glad to hear that you had a positive experience at Holiday Inn Express San Juan and we will be looking forward to having you back again soon. Kind Regards More 

New York City, New York
1 review
4 of 5 stars Reviewed July 20, 2016 via mobile

Very pleasant staff. Celeste at the Tours and excursions desk was a great help! When there was a mild issue regarding some leaking of an air conditioner, it was fixed immediately and a partial credit was given. Area was lovely, very easily accessible to many types of beaches, food and scenery. Very short ride to historical areas, and great food... More 

Helpful?
Thank shamiloucook
HolidayInnExpressSJ, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear shamiloucook, Thank you so much for taking the time to share your review with us. We appreciate your kind comments about our staff and our location in the central Condado. Thank you again for choosing us and hope to see you again soon in the near future. Kind Regards More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Holiday Inn Express San Juan Condado features an excellent location in the exclusive Condado area. Enjoy our recently updated Wi-Fi Internet for fast and speedy connection. Its beauty and splendor overlook Condado Lagoon. Within walking distance, you will enjoy first class shopping, with all major jewelery stores, souvenirs and fashion designer boutiques at hand. Visit the beautiful Condado Beach within walking distance to the hotel. And when the night falls, casinos and exciting nightlife are the name of the game. Take advantage of our free deluxe continental breakfast, 24 hour complimentary coffee & tea in lobby, outdoor pool, fitness room or business centre. With highly trained and qualified personnel which guarantees all necessary arrangements for groups, conventions, social activities and business meetings. ... more   less 

Additional Information about Holiday Inn Express San Juan Condado

Address: 1 Calle Mariano Ramirez Bages | Bages Condado, San Juan 00907-1687, Puerto Rico (Formerly San Juan Plaza Hotel)
Location: Caribbean > Puerto Rico > San Juan
Price Range: $105 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express San Juan Condado 3*
Number of rooms: 115
Reservation Options:
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Also Known As:
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico
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