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Atlantic Beach Hotel

1 Vendig St. Condado, San Juan 00907 Puerto Rico
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Guests1 room, 2 adults, 0 children
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$131
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$131
$99
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Free cancellation until 08/28/19
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$131
$99
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Free cancellation until 08/29/19
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Travelocity$99
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (395)
Room & Suite (97)
Pool & Beach (30)

About

Location
Cleanliness
Service
Value
Experience one of San Juan's most popular beach front locations at the Atlantic Beach Hotel on Condado Beach. The Atlantic has become a favorite place for the travel savvy and open minded traveler who enjoys its unpretentious atmosphere and its lively appeal to a wide variety of lifestyles.
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Property amenities
Paid public parking on-site
Free internet
Wifi
Beach
Non-smoking hotel
24-hour front desk
Room features
Ocean view
Non-smoking rooms
Air conditioning
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Centrally Located
Languages Spoken
English, Spanish
735Reviews7Q+A100Room tips
Traveler rating
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PROS: Location - Friendly Staff (Rolondo and Nancy) - They provide beach towels, ice and cold bottle water for guests. CONS: Arrived late on a Thursday, awoken @ 7AM next morning due to construction - No Water Pressure in Shower - Unable to regulate AC in guestroom, room extremely warm - Elevator is outdated and rusting, ride at your own risk-Unruly guests checked into room across from me, front desk was unable to assist, did not offer to move my room or move loud guests-No electronic key system The hotel is located on the beach and is undergoing significant renovations. I would consider staying here on a future trip but it will depend on whether or not the above items have been corrected. I wish them the best.
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Response from Melvyn M, General Manager at Atlantic Beach Hotel
Responded 3 days ago
Dear 190darrenp, thank you for your feedback. We are happy to read you enjoyed the customer service provided by Rolando and Nancy. On the other hand, I apologize for all the inconveniences our remodel may have caused you during your visit. As I am sure you understand, any major remodel performed with a business in operation is likely to cause inconvenience or discomfort of some kind and we acknowledge and appreciate your understanding. For years we have been closely listening to the requests of hotel guests for years and we are now in the process of taking action on many of these requests to better serve returning guests as well as new guests. This beautiful renovation will include many improvements to the building, rooms, elevator, air conditioning systems and a brand new bar and restaurant. We sure hope that you visit us again in the near future to witness the wonderful improvements coming soon and give us a second opportunity to show you what we can do for you!
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Lamone (from the previous review) was correct - I didn't read the reviews before booking and I paid dearly for that mistake. It was a nightmare just like he said it would be. The guy working the desk when we checked in told us not to worry that the construction work wouldn't start early because they didn't want to disturb their guests. Well, I guess in PR "early" must mean around 5-6am. For my colleague and I construction started at 7:08am (I have a video on my phone documenting the experience) so please don't tell me that my claim is "false." But hey, at least we got an extra half hour sleep than Lamone did. Shout out Orlando and Nancy - WHERE YOU AT???!!! Shout to the vending machine though - phenomenal honey buns.
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Response from Melvyn M, General Manager at Atlantic Beach Hotel
Responded 3 days ago
Dear KMAtraveler1, thank you for your feedback. We are happy to read you enjoyed the customer service provided by Rolando and Nancy. On the other hand, I apologize for all the inconveniences our remodel may have caused you during your visit. As I know you understand, any major remodel performed with a business in operation is likely to cause inconvenience or discomfort of some kind and we acknowledge and appreciate your understanding. We have listened to the requests of hotel guests for years and we are now in the process of taking action on many of their requests to better serve returning guests as well as new guests. This beautiful renovation will include many improvements to the building, rooms, elevator, air conditioning systems and a brand new bar and restaurant. We sure hope that you visit us again in the near future to witness the wonderful improvements coming soon and give us a second opportunity to show you what we can do for you!
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7/26/2019 6:38 AM I was just woken up by CONSTRUCTION WORKERS yelling and banging. Don't come here if you want a good nights rest. Parking is a nightmare. Please heed this review its no longer a vacation more like a nightmare. If I could checkout I would. IF you book here you will be SORRY!! 6:38AM wake up call.
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Response from Melvyn M, General Manager at Atlantic Beach Hotel
Responded 3 weeks ago
Thank you for your feedback. We are sorry to read we did not meet your expectations during your recent stay at our hotel. I take this opportunity to apologize for any inconvenience our remodel may have caused you during your visit. Any major remodel performed with a business in operation is likely to cause inconvenience or discomfort of some kind. However, your statement about construction work taking place at 6:30 AM is false. In fact, work starts later than you claim. We have heard the requests of previous hotel guests and we are taking action on many of their requests to better serve returning guests as well as new guests by improving hotel facilities. This beautiful renovation will include many improvements to the building, rooms, elevator, air conditioning systems and a brand new bar and restaurant. We hope that you visit us again in the near future to witness the wonderful improvements coming soon and give us a second opportunity to show you what we can do for you!
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Atlantic Beach Hotel is a hidden gem by the sea. The beach is right at your doorstep with shopping and restaurants within a 5-minute walk. The check-in process was quick and easy. They do have an elevator, but since my room was on the second floor and I am young and agile, I footed it without any complaints. At this time, they do not serve breakfast but that may change as they make changes; however, they provide coffee and tea for your enjoyment. More importantly, every staff member that I encountered at the hotel was friendly and made me feel welcome. So, if you want a luxury hotel, there are plenty down the street for triple the price you’ll spend here. If you don’t need all the extra fluff to make you happy – Atlantic Beach Hotel is a nice place to rest your head and enjoy the beach.
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Response from Melvyn M, General Manager at Atlantic Beach Hotel
Responded 4 weeks ago
Dear M B, thank you for your wonderful feedback. We are extremely happy to read we were able to meet all your expectations, enjoyed our privileged location and warm customer service during your recent stay at our hotel. I am excited to announce, as you noticed during your visit, we have begun a beautiful renovation on the property which will include many improvements to the building, rooms, elevator, air conditioning systems and a brand new bar and restaurant. It will be a pleasure having you visit us again in the near future to witness the wonderful improvements coming soon!
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Our vacation has flown by! It was so wonderful, cozy and relaxed. It is a very nice resort with a beautiful garden. We had a spacious apartment. A bit old here and there, but that was not a problem for us. The animation team was great. Very friendly and helpful staff. Everybody was so sweet! The food was delicious and varied every day. Thank you so much everyone!
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Response from Melvyn M, General Manager at Atlantic Beach Hotel
Responded Jul 4, 2019
Dear Janneke A, thank you for such nice feedback! I am pleased to announce we have begun a beautiful renovation on the property which will include many improvements to the building, rooms, elevator, air conditioning systems and a brand new bar and restaurant. We hope that you visit us again in the near future to witness the wonderful improvements coming soon!
Read more
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PRICE RANGE
$101 - $195 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
atlantic beach san juan, hotel atlantic beach
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
37
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