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Acacia Boutique Hotel

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Acacia Boutique Hotel
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579 Reviews from our TripAdvisor Community

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There are newer reviews for Acacia Boutique Hotel
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Showing 553: English reviews
Vero Beach, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 25, 2012

Its been a few weeks since our return and we have GREAT memories of our wonderful vacation here! We stayed here a few nights and then the last few nights, down the block at their 'sister' hotel, Wind Chimes and both were wonderful. Staff was super helpful and went out of their way to accommodate in EVERY WAY, from making... More 

Helpful?
1 Thank diane s
1 review
5 of 5 stars Reviewed September 25, 2012

Great hotel staff who takes care of you from check in through after you check out by arranging transportation and allowing you use of their facilities until you depart. Huge jacuzzi on the 2nd floor overlooking the beach and use of the pool at Wind Chimes. Infused water in the lobby and extra clean facilities throughout finished this off for... More 

Helpful?
Thank rekdtaco
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed September 8, 2012

We stayed 2 non consecutive nights and both nights were given the wrong rooms. Twice the front desk staff tried to make our experience great but the manager Chad who I only spoke to by phone was less than helpful and downright condescending at times. The rooms advertised on their website are not the rooms you will get so make... More 

Helpful?
7 Thank Katie1776
St. Louis, MO
Level Contributor
73 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
1 of 5 stars Reviewed August 26, 2012

Booked this hotel for 3 nights through a major US travel site. Reservation confirmed at booking, again 2 weeks later by travel site and then by me by email about a week prior to arrival. Was told at check in that I had a 1 night reservation at Acacia and the other 2 would be at the sister hotel. I... More 

Helpful?
12 Thank PuraVidaSTL
CSiegel, Director/Guest Service at Acacia Boutique Hotel, responded to this review

First of all, I would like to thank you for taking the time to write a review for our hotel. I am very familiar with your stay and let me assure you we do our very best to accomodate every guest and their requests. You made a comment that you booked a "Ocean View w/ Balcony" which in fact is... More 

New jersey
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed August 25, 2012

We just spent a week here and we also picked it because of the reviews. It's very small, only 21 rooms. Of course our room had a balcony that faced a condo parking lot. There are no chairs or umbrellas to sit at when you go to the beach. Your on your own. The hot tub is large, but the... More 

Helpful?
3 Thank zoeybuddy
North Andover, Massachusetts
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed August 18, 2012

We just spent 3 nights here specifically because of all the rave TA reviews...it was fine, nice even, but definitely nothing special. Location in Condado close to the beach is excellent, and don't miss Pinky's for breakfast, but otherwise the place was a totally average small hotel. When we arrived to check in, there was a sign on the front... More 

Helpful?
6 Thank Mojua
West Palm Beach, Florida
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed August 16, 2012

We stayed at the Acacia for our first night in San Juan before moving on to Old San Juan. The Acacia was clean, staff was courteous and the hotel provided a great base for beaching it for a day. We had a partial beach view balcony room (see pic) and it overlooked the large hot tub with the volleyball courts... More 

Helpful?
2 Thank AArrgghh
Miami, Florida, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 15, 2012

For my week long vacation in PR I stayed at the Acacia Boutique hotel. It was my 1st time staying in a boutique hotel, which I loved and would 100% recommend, as I was given more of a unique and individual service experience than when I have stayed at larger chain hotels. The staff was extremely friendly and knowledgeable about... More 

Helpful?
2 Thank CEL7979
Zurich, Switzerland
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed August 9, 2012

I stayed in one of the rooms on the 3rd floor, a room discribed as luxury suite with balcony - funny the owners of this hotel call this a boutique hotel. Ok, admited, it has a certain charme, but that doesnt give them the right to have dirty sheets in the bed (full of hairs), a non-functioning (water woulnt run)... More 

Helpful?
9 Thank KrisC73
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 29, 2012

My mom and I went to puerto Rico recently and stayed at this hotel. The price was so cheap so we were a little undecided at first. Then we checked in front desk was so nice and explained everything in detail about where to have breakfast lunch and dinner. There is a pool/ jacuzzi on the 2nd floor. It's a... More 

Helpful?
2 Thank Honestcustomer3
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Beach (14)
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Double King Deluxe Room (43)
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King Deluxe Room with Balcony (47)
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Queen Deluxe Room with Balcony (36)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Niche Bistro
Niche Bistro
Cuisines: Seafood, French, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Acacia Boutique Hotel is a restored villa located in Condado, San Juan, literally steps away from the nicest beach on the North Shore. Our tropical rooms have 10' ceilings, terracotta floors & private bathrooms, A/C, and basic cable TV. Free WIFI is available in the Rooms. If you're a food lover you NEED to come to our restaurant NICHE BRISTO that serves breakfast and dinner. It is one of the finest dining experiences in the San Juan area. After dinner, enjoy a relaxing soak in Puerto Rico's largest Jacuzzi/Spa while sipping on a mojito. Sound nice, right? Come and visit us! We're waiting for you. ... more   less 

Additional Information about Acacia Boutique Hotel

Address: 8 Edif Taft Ctr | Condado, San Juan 00911-1270, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range: $99 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Acacia Boutique Hotel 3*
Number of rooms: 21
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Also Known As:
Acacia Seaside Hotel
Acacia Seaside San Juan
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