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Acacia Boutique Hotel

8 Taft St | Condado, San Juan 00911, Puerto Rico
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Acacia Boutique Hotel
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571 Reviews from our TripAdvisor Community

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Showing 549: English reviews
1 review
5 of 5 stars Reviewed 1 week ago

Was a beautiful and pleasant,feel like in family always, clean rooms, the biggest hot tub I haven't seen ,the front desk very nice people specifically Pablo ,the most kind person we met at Puerto Rico,we definitely recommend this hotel and we will come back soon,thanks a lot Ana.

Helpful?
Thank Islandgal97
Fernando S, Guest Relations Manager at Acacia Boutique Hotel, responded to this review

Thank you for your review! We take great pride in providing the best service for our guests and are looking forward to seeing you again, next time you visit our beautiful island. More 

New York City, New York
Level Contributor
121 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is near the condo we leased. It is charming and has a wonderful restaurant that my family and I dined at. Perfect for special occasions, romantic dinners. The staff at Acacia are wonderful and friendly. Seriously, just a half block to the beach!

Helpful?
Thank SoniaBendt
Fernando S, Guest Relations Manager at Acacia Boutique Hotel, responded to this review

We thank you for taking your time in writing your review. We hope you got the most out of our property and were able to truly experience what the island has to offer. Next time you are in the area, please come visit us again and dine at our intimate restaurant Niche Bistro. More 

Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Quiet but only a few blocks from restaurants and shopping and one block to the beach. Room was clean and quiet - stayed on the 3rd floor in a King room and would go back again! No pool, but you can use the one 1/2 block up at the sister hotel, and the restaurant does not serve lunch, so you... More 

Helpful?
Thank Skiinggal
Fernando S, Guest Relations Manager at Acacia Boutique Hotel, responded to this review

We thank you for taking your time in writing your review. We are delighted you had such a wonderful time staying with us. We are just steps away to one of the best beaches in Puerto Rico and hope you got to enjoy the best of what the island has to offer. Please come visit us next time you visit... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

I absolutely loved staying at this quaint hotel during my first visit to San Juan. The view from my 3rd floor balcony was beautiful. The location was perfect for walks along the beach. It was close to restaurants and the neighborhood was safe and friendly. Only street parking available. I recommend this hotel for solo travelers or couples.

Helpful?
Thank Paula B
Fernando S, Guest Relations Manager at Acacia Boutique Hotel, responded to this review

Thank you for your feedback! We strive to give our guests the best experience we can in service and hope you consider us next time you visit Puerto Rico. More 

manila,Philippines
1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

I stayed with a couple of colleagues ..we were impressed with the facade lobby of the hotel.However when we got to the rooms,airconditioning units were not working properly.The customer care services takes soooo long to answer calls.some of our friends have to ask to change rooms because toilet drains and showers were flooded.

Helpful?
Thank kiddiedoc
Fernando S, Guest Relations Manager at Acacia Boutique Hotel, responded to this review

We are sorry you were unhappy with your room. We have taken notice to fix the issues you experienced. Thanks for letting us know. We sincerely hope you have had a wonderful experience in our beautiful island. More 

Sacramento, California
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 15, 2016

From the first day we arrived to the Acacia Boutique Hotel the staff was a pleasure to work with. Always very helpful and supplied an abundance of information concerning the Cafes and all the attractions around the Condado and Old San Juan. Our room and bathroom was very spacious with two Queen size beds and all the comforts of home... More 

Helpful?
1 Thank TBurke2014
Fernando S, Guest Relations Manager at Acacia Boutique Hotel, responded to this review

We thank you for taking your time in writing your review. We always do our best in giving our guests the best service and hope to see on your next visit to the island. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 26, 2016

I looked, looked, and looked some more until I finally landed on Acacia. The price and location were exactly what I wanted for my first trip to PR. Sees like everything happens along the "strip" out front. However, this is at the tail end of the sights and sounds of San Juan. For some that is good. For those looking... More 

Helpful?
3 Thank Joshua S
Fernando S, Guest Relations Manager at Acacia Boutique Hotel, responded to this review

Thank you for writing your review. We love that you got the most out of your stay at Aacia and were able to experience the wonders our island has to offer. We hope you come and stay with us next time you visit Puerto Rico. More 

Puerto Rico
Level Contributor
10 reviews
3 of 5 stars Reviewed May 25, 2016

This hotel is literally right on the beach. Perfect for the beach goers! For the most part we loved this hotel as an adult couple. Some staff goes above and beyond to make your stay the best. Our room was great, super clean. The hotel is very well kept up.. I wanted to stay one more night, but the clerk... More 

Helpful?
Thank Alexandra S
Fernando S, Guest Relations Manager at Acacia Boutique Hotel, responded to this review

We thank you for taking your time and writing us your review. We have taken notice and implemented new procedures to better our service for our guests in the future. We hope you come stay with us again, next time you visit Puerto Rico. More 

Seattle, Washington
1 review
1 of 5 stars Reviewed May 24, 2016

The lobby was nice, but the room was tiny, cramped, dirty, in need of sweeping & mopping. The bathroom light could have been a refrigerator light bulb - so dim you could barely see. The bed was lumpy and the bedspread was awful. When we got home, we discovered they billed us for the bedspread that we never even used.... More 

Helpful?
Thank tharpads
Fernando S, Guest Relations Manager at Acacia Boutique Hotel, responded to this review

Thank you for writing us. We will work hard to fix the issues you experienced. Thanks for letting us know. We sincerely hope you have had a wonderful experience in our beautiful island. More 

Level Contributor
4 reviews
5 of 5 stars Reviewed May 21, 2016 via mobile

This hotel was exactly what we needed for a long weekend away. The room was nice and simple. The a/c worked great and the hot tub was awesome. It was Less than half a block to the beach which was great. It's within walking distance to a few restaurants we had good luck at Blonda and we really enjoyed walking... More 

Helpful?
Thank Cory L
Fernando S, Guest Relations Manager at Acacia Boutique Hotel, responded to this review

Thank you for your review. We hope you got to enjoy the most that our property has to offer and hope you come stay with us next time you visit our Island. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Niche Bistro
Niche Bistro
Cuisines: Seafood, French, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Acacia Boutique Hotel is a restored villa located in Condado, San Juan, literally steps away from the nicest beach on the North Shore. Our tropical rooms have 10' ceilings, terracotta floors & private bathrooms, A/C, and basic cable TV. Free WIFI is available in the Rooms. If you're a food lover you NEED to come to our restaurant NICHE BRISTO that serves breakfast and dinner. It is one of the finest dining experiences in the San Juan area. After dinner, enjoy a relaxing soak in Puerto Rico's largest Jacuzzi/Spa while sipping on a mojito. Sound nice, right? Come and visit us! We're waiting for you. ... more   less 

Additional Information about Acacia Boutique Hotel

Address: 8 Taft St | Condado, San Juan 00911, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range: $100 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Acacia Boutique Hotel 3*
Number of rooms: 21
Reservation Options:
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Also Known As:
Acacia Seaside Hotel
Acacia Seaside San Juan
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