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Acacia Boutique Hotel

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Acacia Boutique Hotel
Acacia Boutique Hotel
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579 Reviews from our TripAdvisor Community

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Showing 553: English reviews
Montreal
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The property itself is very nice and just steps from the beach. They also offered beach/pool towels, which was very convenient. We didn't use the impressive hot tub much because it was a warm week, but we did make use of the pool at their sister property across the street. The restaurant was quite expensive, so we also ate at... More 

Helpful?
Thank tway_mtl
Fernando S, Guest Relations Manager at Acacia Boutique Hotel, responded to this review

Thank you for your review. We are glad you had such a wonderful time in our property and got a chance to try our pizza at the Boat Bar and enjoyed the use of the pool and hot tub as well. We will also take what you wrote to improve on our service and facilities for the near future. We... More 

2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

Just spent two nights there and it was not worth what we payed. We had to wait 25 minutes to check in cause the guy at the desk was on his break. Very small rooms. There was blood smeared on one of the bathroom walls. They claimed they offered beach towels, but ironically they were out of them both days... More 

Helpful?
Thank Emily B
Fernando S, Guest Relations Manager at Acacia Boutique Hotel, responded to this review

Thank you for your review. We apologize for any inconvenience throughout your stay. We will take what you wrote to provide a better service in the nearby future. More 

Carteret, New Jersey
1 review
1 of 5 stars Reviewed 2 weeks ago

The rooms at this hotel are unclean. Be prepared to bring your own cleaning supplies if you decide to stay. There is no parking, you have to find parking on the side streets if you can. Sometimes there is no parking for miles so be prepared to walk through unsafe neighborhood to get to your hotel. The staff is very... More 

Helpful?
Thank pfjuly2005
Level Contributor
8 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Quaint, old feel of a property...the room was basic and in need of some color. The bathroom was nice but needed better lighting. The facility MUST update the linen and should add the same flair of decorating excitement that is seen in the lobby (which is beautiful). I also feel the rooms should be equipped with a microwave OR have... More 

Helpful?
Thank Suede B
Fernando S, Guest Relations Manager at Acacia Boutique Hotel, responded to this review

Thank you for your review. We will use what you wrote to provide a better service in the near future. We are glad you enjoyed Ocean Park beach and got a chance to explore our surrounding areas while you stayed at Acacia. We do provide late check-out for an additional fee but it is subject to availability due to occupancy.... More 

1 review
5 of 5 stars Reviewed July 14, 2016

Was a beautiful and pleasant,feel like in family always, clean rooms, the biggest hot tub I haven't seen ,the front desk very nice people specifically Pablo ,the most kind person we met at Puerto Rico,we definitely recommend this hotel and we will come back soon,thanks a lot Ana.

Helpful?
Thank Islandgal97
Fernando S, Guest Relations Manager at Acacia Boutique Hotel, responded to this review

Thank you for your review! We take great pride in providing the best service for our guests and are looking forward to seeing you again, next time you visit our beautiful island. More 

New York City, New York
Level Contributor
125 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed July 5, 2016

This hotel is near the condo we leased. It is charming and has a wonderful restaurant that my family and I dined at. Perfect for special occasions, romantic dinners. The staff at Acacia are wonderful and friendly. Seriously, just a half block to the beach!

Helpful?
Thank SoniaBendt
Fernando S, Guest Relations Manager at Acacia Boutique Hotel, responded to this review

We thank you for taking your time in writing your review. We hope you got the most out of our property and were able to truly experience what the island has to offer. Next time you are in the area, please come visit us again and dine at our intimate restaurant Niche Bistro. More 

Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed June 30, 2016

Quiet but only a few blocks from restaurants and shopping and one block to the beach. Room was clean and quiet - stayed on the 3rd floor in a King room and would go back again! No pool, but you can use the one 1/2 block up at the sister hotel, and the restaurant does not serve lunch, so you... More 

Helpful?
Thank Skiinggal
Fernando S, Guest Relations Manager at Acacia Boutique Hotel, responded to this review

We thank you for taking your time in writing your review. We are delighted you had such a wonderful time staying with us. We are just steps away to one of the best beaches in Puerto Rico and hope you got to enjoy the best of what the island has to offer. Please come visit us next time you visit... More 

2 reviews
5 of 5 stars Reviewed June 28, 2016 via mobile

I absolutely loved staying at this quaint hotel during my first visit to San Juan. The view from my 3rd floor balcony was beautiful. The location was perfect for walks along the beach. It was close to restaurants and the neighborhood was safe and friendly. Only street parking available. I recommend this hotel for solo travelers or couples.

Helpful?
Thank Paula B
Fernando S, Guest Relations Manager at Acacia Boutique Hotel, responded to this review

Thank you for your feedback! We strive to give our guests the best experience we can in service and hope you consider us next time you visit Puerto Rico. More 

manila,Philippines
1 review
2 of 5 stars Reviewed June 23, 2016 via mobile

I stayed with a couple of colleagues ..we were impressed with the facade lobby of the hotel.However when we got to the rooms,airconditioning units were not working properly.The customer care services takes soooo long to answer calls.some of our friends have to ask to change rooms because toilet drains and showers were flooded.

Helpful?
Thank kiddiedoc
Fernando S, Guest Relations Manager at Acacia Boutique Hotel, responded to this review

We are sorry you were unhappy with your room. We have taken notice to fix the issues you experienced. Thanks for letting us know. We sincerely hope you have had a wonderful experience in our beautiful island. More 

Sacramento, California
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 15, 2016

From the first day we arrived to the Acacia Boutique Hotel the staff was a pleasure to work with. Always very helpful and supplied an abundance of information concerning the Cafes and all the attractions around the Condado and Old San Juan. Our room and bathroom was very spacious with two Queen size beds and all the comforts of home... More 

Helpful?
1 Thank TBurke2014
Fernando S, Guest Relations Manager at Acacia Boutique Hotel, responded to this review

We thank you for taking your time in writing your review. We always do our best in giving our guests the best service and hope to see on your next visit to the island. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Beach (14)
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Double King Deluxe Room (43)
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King Deluxe Room with Balcony (47)
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Queen Deluxe Room with Balcony (36)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Niche Bistro
Niche Bistro
Cuisines: Seafood, French, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Acacia Boutique Hotel is a restored villa located in Condado, San Juan, literally steps away from the nicest beach on the North Shore. Our tropical rooms have 10' ceilings, terracotta floors & private bathrooms, A/C, and basic cable TV. Free WIFI is available in the Rooms. If you're a food lover you NEED to come to our restaurant NICHE BRISTO that serves breakfast and dinner. It is one of the finest dining experiences in the San Juan area. After dinner, enjoy a relaxing soak in Puerto Rico's largest Jacuzzi/Spa while sipping on a mojito. Sound nice, right? Come and visit us! We're waiting for you. ... more   less 

Additional Information about Acacia Boutique Hotel

Address: 8 Edif Taft Ctr | Condado, San Juan 00911-1270, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range: $99 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Acacia Boutique Hotel 3*
Number of rooms: 21
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Also Known As:
Acacia Seaside Hotel
Acacia Seaside San Juan
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