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Doubletree by Hilton San Juan

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Doubletree by Hilton San Juan
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2,409 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton San Juan
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Showing 2,205: English reviews
Mayaguez, Puerto Rico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 8, 2014

Only stayed for one night but the service and friendly staff are excellent. Special thanks to the guys in valet parking great job. Very clean and comfortable hotel. Keep up the great work.higher floors are a better choice for less noise

Helpful?
1 Thank oscar h
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos oscar h, Thank you for such a positive review and we look forward to welcoming again soon, but hopefully for more than one night. If we can assist you in any way please contact us directly at 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com. Always at your service, Yodil Cabán General Manager Doubletree by Hilton San Juan At Gallery Plaza More 

Heyworth, Illinois
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 5, 2014

We stayed at this hotel based entirely off the reviews on TA, and we were not disappointed in the least. We were traveling with friends of ours, and none of us had been to PR before, and it was purely a pleasure trip. We are also all childless by choice, so we were most definitely not looking for some place... More 

Helpful?
5 Thank Mike R
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Mike R, It was nice to read that you and your friends had a great time while staying with us and got to enjoy Puerto Rico for the first time. Thank your for sharing your experience and mentioning some of the more local attractions around our hotel. If we can assit you in planning your next trip to Puerto... More 

Philadelphia, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 4, 2014

Everything was good, the rooms and bathroom were clean, modern, and very quiet. It's easy to get to anywhere in San Juan, and close to the airport. The staff was very friendly. I'll stay there again on my next trip to San Juan.

Review collected in partnership with DoubleTree by Hilton

Helpful?
3 Thank Glen M
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 2, 2014 via mobile

This hotel is the best! Great for families, but it was just me and my beau...No we werent on the beach but you can easily walk there. Only downside was a couple of hiccups with Hilton Honors (again not the hotel's fault)...but even they made everything right!..First I must say Antonio is your man for any and every adventure!...we went... More 

Helpful?
7 Thank Tanesha W
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Tanesha W, Thank you for sharing your experience and for such a great review. It definitely will be helpful to other travels visiting Puerto Rico, with so many gastronomical offerings it is good to count on an insider’s pointers, after all a mofongo meal is a must while visiting the island. It was nice to read you were able... More 

Los Angeles, California
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 1, 2014

HIlton was very sweet to welcome us with warm oatmeal chocolate chip cookies. After a quick rest, we got ready and headed to lunch then walked to the beach to see the sunset. To read more visit: Check my blog here: http://kandeegems.com/post/93220239935/travel

Helpful?
Thank SincerelyJenn
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos SincerelyJenn, We loved the pictures that you posted on your blog of the hotel and your Beach Bum Album, featuring pictures of Ocean Park Beach. Thank you for sharing and for staying with us. If we can assist you with your next trip to Puerto Rico, please contact us directly at 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com Always at... More 

United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 31, 2014

The room was Nice, and the staff was friendly and very nice. Location was not bad. Restaurant was terribly overpriced. Food was only average at best and there as a long time between order and delivery.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Doug M
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Doug M, It was pleasing to read that your room was NICE and that our team was able to have a positive impact during your stay. I did want to apologize for your mentioned experience at the restaurant and if possible, I would like to speak to you, in this regards. I can be reached at my mobile 787-649-3530... More 

Houston, Texas
Level Contributor
141 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed July 28, 2014 via mobile

This hotel was clean, quiet, and very accommodating. There were lots of places to eat at within walking distance. This part of the Condado was very safe, no beggers or homeless people like I have experienced at other establishments. Also the lobby was welcoming with great helpful staff.

Helpful?
3 Thank casajasso
Baldwin, United States
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 28, 2014

I stayed in this resort while on business. The hotel is centrally located to many activities in and around San Juan. Although not a beach front hotel, the price for the room made up for it. Great Value!! Clean Rooms, Friendly staff. The beach is a short 5 minute walk, if that!!

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Moira J
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Moira J, It was really nice to read your review, Thank you!!! We want our guest to fully enjoy all of the great urban resort amenities we have to offer. With this in mind we are making the arrangements to acquired an open air beach shuttle that will be taking our guest to our Ocean Park Beach Club, were... More 

Ontario, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 26, 2014

We had a very relaxing stay here and enjoyed the cookies. The staff was very helpful and extremely courteous. Check-in and check out was very swift and efficient even though we arrived early. The breakfast buffet in the restaurant is a must do! Thank you again!

Helpful?
2 Thank barryh411
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 25, 2014 via mobile

The Cafe Pierre on night #4 was there when I needed them the most. It's this restaurant inside the Doubletree by Hilton. I was panicking because my wife was not feeling well at all and she was not eating anything! As newlyweds I didn't know what to do! I ran downstairs to find out of they could make me a... More 

Helpful?
2 Thank tinajoseph24
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos tinajoseph24 , Thank you for sharing your experience and for recognizing Vicente’s efforts to go above and beyond for our guests. Juan and Vicente are true ambassador to our guest centric culture. If we can be of service to you in any way please contact us directly at 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com. Always at your service, Yodil... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel San Juan is located in the popular Condado area of Puerto Rico's capital city. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches, museums and casinos. Our location is ideal, just three miles from the historic district of Old San Juan and only five miles from San Juan's Luis Munoz Martin International Airport. Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flat-screen TV, MP3 clock radio, WiFi access, microwave, mini-fridge, and plush beds for a comfortable night's sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines. Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights. ... more   less 

Additional Information about Doubletree by Hilton San Juan

Address: 105 Ave De Diego | Ocean Park Beach, San Juan 00911-3529, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range: $143 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton San Juan 4*
Number of rooms: 184
Reservation Options:
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Also Known As:
Doubletree By Hilton San Juan Hotel San Juan
Doubletree San Juan
San Juan Doubletree
Best Western San Juan
San Juan Best Western
Hotel Pierre Puerto Rico
Hotel Style:
#2 Spa Hotel in San Juan
#3 Business Hotel in San Juan
#3 On the Beach Hotel in San Juan
#4 Family Hotel in San Juan
#5 Luxury Hotel in San Juan
#6 Romantic Hotel in San Juan
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