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Doubletree by Hilton San Juan

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105 Ave De Diego | Ocean Park Beach, San Juan 00914, Puerto Rico
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2,365 Reviews from our TripAdvisor Community

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Showing 2,167: English reviews
Lindenhurst, United States
5 of 5 stars Reviewed yesterday NEW

This hotel was EXCELLENT from start to finish. Any of the staff that I encountered, were very nice and always helpful. They didn't make you feel like you were "just another guest". Meaning, they remembered me and smiled and would say hi each time I saw them. If I had any questions, I was never made to feel that I... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Elissa D
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed here from the 14th to the 19th.. the rooms was ok, cute n clean, but the staff was amazing especially my new friend Peter, he helped us plan our anniversary diner date at the best restaurant in the area ,Oceanos, In additional he was extremely helpful with places for us to visit and place to shop. I wouldn't... More 

Helpful?
1 Thank Janine L
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Janine L, It is so great to read that you had a remarkable anniversary and hope that next year you will give us the honor of celebrating it with us again!! Thank you for recognizing Peter’s efforts and for this great review. Always at your service, Yodil Cabán General Manager yodil.caban@hilton.com For reservations and the best deal possible please... More 

Akron, Ohio
Level Contributor
86 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Nice more modern hotel - Clean, comfortable and inviting for the right price. Provides full hotel services and amenities but not over the top. Nice pool area, fitness and business centers too. Convenient to the Airport. I'd certainly stay here again...

Helpful?
2 Thank Jerry A
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Jerry A, We are truly happy to read that you found our hotel to be nice, modern, clean, comfortable and inviting. Thank you for sharing your positive experience with other travelers and if we can assist you with your next stay, please do not hesitate to contact us directly at reservations@sjdoubletree.com. Always at your service, Yodil Cabán General Manager... More 

Houston, Texas
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Came here to celebrate my tenth wedding anniversary and this hotel was great! The hotel staff is very nice. Upon our arrival, Peter, was so friendly and helpful. He provided us tips for our trip and made us feel very welcome. The best part was receiving their yummy cookies that they give to every guest. The hotel room is nice... More 

Helpful?
2 Thank BravoGirl
Washington, District of Columbia, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I loved staying at the Double Tree. I received a warm greeting from the front desk staff. They had a great Asian restaurant and pizza place only a couple of feet from the front door. I got a little sick upon my arrival and the staff did everything they could to make me feel comfortable. That was really great. I... More 

Helpful?
4 Thank April H
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

All staff members, from the General Manager to the housekeepers were very pleasant and helpful. The availability of bicycles right outside the door is also a nice amenity! There is also a large supermarket right across the street which is super convenient.

Helpful?
2 Thank Joe M
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is centrally located! I love the fact it's across the street from a 24hr supermax which sells food and everything. The beaches are a blocks away and the location is safe. I was walking the neighborhood around 11 pm and didn't feel threatened at all

Review collected in partnership with DoubleTree by Hilton

Helpful?
4 Thank aramisp2016
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Aramisp2016, We love to have you as our guest well!! Thank you for your review and if we can be of service to you in any way please do not hesitate to contact us directly. Always at your service, Yodil Cabán General Manager yodil.caban@hilton.com For the lowest rate guaranteed visit us at sanjuandoubletree.com, call us at 1-877-926-3030 or e-mail... More 

Atlanta, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Incredibly friend and efficient hotel staff. The room was spacious and accommodating, even for someone like me who had business in town for 3 weeks. Breakfast was delicious and the staff always helped me put together a to-go box when I had to rush out for a meeting. I appreciated the Wednesday happy hours and social events. All together, a... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Romeo G
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Romeo G, What a great review our hotel, that truly reflects our guest centric culture. Our guest experience is extremely important to us. Thank you for sharing and for all of your kind words. We look forward to welcoming you gain soon! Always at your service, Yodil Cabán General Manager yodil.caban@hilton.com For the lowest rate guaranteed visit us at... More 

Shewsbury, PA
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is extremely nice, clean, and the staff was very accommodating! It's location is just a 15 minute taxi ride to Old San Juan and other great sites. There were golf cart shuttles to the beach, as well! We also walked around and found great restaurants in the local area.

Review collected in partnership with DoubleTree by Hilton

Helpful?
4 Thank christophercB7926ZY
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos ChristophercB7926ZY, Thank you for this awesome review! We hope to welcome you once again very soon! Always at your service, Yodil Cabán General Manager yodil.caban@hilton.com For the lowest rate guaranteed visit us at sanjuandoubletree.com, call us at 1-877-926-3030 or e-mail us at reservations@sjdoubletree.com. More 

Tupelo
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I chose this hotel after searching for a reasonable rate near Ashford Ave. This hotel turned out to be amoung the most reasonable chain in the area to which I wanted to stay. The hotel was very large and in a good enough area to walk around. There is a market across the street and the city bus also stops... More 

Helpful?
Thank Christian W
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Christian W, We’re happy to read that you would stay with us again! For your next visit contact us directly at 1-877-926-3030 or e-mail us at reservations@sjdoubletree.com and let us know that you would like to request a larger room. We promise to do our best to accommodate you and will strive for a 5 star review! Always at... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel San Juan is located in the popular Condado area of Puerto Rico's capital city. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches, museums and casinos. Our location is ideal, just three miles from the historic district of Old San Juan and only five miles from San Juan's Luis Munoz Martin International Airport. Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flat-screen TV, MP3 clock radio, WiFi access, microwave, mini-fridge, and plush beds for a comfortable night's sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines. Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights. ... more   less 

Additional Information about Doubletree by Hilton San Juan

Address: 105 Ave De Diego | Ocean Park Beach, San Juan 00914, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range: $153 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton San Juan 4*
Number of rooms: 184
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Orbitz, Hotwire, Odigeo, Hotels.com and Jetsetter so you can book your Doubletree by Hilton San Juan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton San Juan Hotel San Juan
Doubletree San Juan
San Juan Doubletree
Best Western San Juan
San Juan Best Western
Hotel Pierre Puerto Rico
Hotel Style:
#2 Spa Hotel in San Juan
#3 On the Beach Hotel in San Juan
#3 Business Hotel in San Juan
#4 Family Hotel in San Juan
#5 Luxury Hotel in San Juan
#6 Romantic Hotel in San Juan
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