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Doubletree by Hilton San Juan

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Doubletree by Hilton San Juan
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2,632 Reviews from our TripAdvisor Community

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Showing 2,396: English reviews
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Plano, Texas
Reviewed yesterday NEW

Nice stay with a friendly staff and well kept rooms. I received a warm welcome and arrived to a clean room. Breakfast was simple but very fresh and the juice was wonderful. Staff were very helpful and accommodating to any needs.

Review collected in partnership with DoubleTree by Hilton
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1Thank 306nealk
HOTEL’S FAVORITE REVIEW
Reviewed November 18, 2016 via mobile

Had the most amazing experience at this beautiful hotel. from the moment you walk in Its so modern and SUPER clean. The location is great! Walking distance to beautiful beaches, restaurants and shops. The staff is friendly, knowledgeable and trully make you feel like family. Our room was beautiful, great view and so convenient with microwave and fridge for our...

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14Thank Rosadelia M
About Hotel's Favorite Review
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Rosadelia M, Thank you for such a great review and for sharing your pictures! We as well look forward to welcoming you back on your next visit to Puerto Rico. If we can assist with your travel plans please do not hesitate to call us at 1-877-926-3030 or e-mail us at reservations@sanjuandoubletree.com. Always at your service, Yodil Cabán yodil.caban@hilton.com...

Spotsylvania, Virginia
Reviewed 2 days ago NEW

My wife and I liked the overall stay while we were there this past December 2016. The staff was very friendly and helpful. The room was very clean and the right size room. The bed was very comfortable which is always a plus. There is a courtyard to spend a few hours sitting by poolside relaxing under the trees. There...

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2Thank Kevin K
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Kevin K, These are really great pictures of our hotel. Thank you for sharing them and for this amazing review. Hopefully for your next visit you will be able to capture a few shots of Ocean Park beach. Always at your service, Yodil Cabán General Manager yodil.caban@hilton.com For the lowest rate guaranteed visit us at sanjuandoubletree.com, call us at...

Chesterton, IN, United States
Reviewed 3 days ago NEW

This hotel was within walking distance to the public beach (about four blocks) but they provided complimentary shuttle service via an electric cart. They provided towels, and you could even order food and drinks from the hotel that are delivered by the cart and a server at the beach. There are a few restaurants nearby and a big supermarket across...

Review collected in partnership with DoubleTree by Hilton
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3Thank Bruce B
Miami, Florida
Reviewed 4 days ago NEW

Hotel was clean and the staff that I encountered was friendly and willing to go out of their way to help me. There was a good restaurant within walking distance and here is a market across the street in case you forget something. Overall great experience. Will stay again!

Review collected in partnership with DoubleTree by Hilton
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2Thank danielaC664ZI
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos danielaC664ZI, We are happy to read that your stay was everything you expected and that you will stay with us again. Thank you for the visit and the thoughtful comments about our staff. I will make sure to share your review with our entire team. Always at your service, Yodil Cabán General Manager yodil.caban@hilton.com For the lowest rate guaranteed...

Dallas, Texas
Reviewed 4 days ago NEW

This hotel is well located, and has many amenities. I loved the pool area, and ended up hanging out there when I was off from work. Our company hosted an event with the hotel and that was very well managed, with an excellent meeting place. The hostess for the vent, Leslani, was very competent and took care of all our...

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4Thank CSamSmith
Gatineau, Canada
Reviewed 4 days ago NEW

We were there early February and enjoyed its location near Condado. The hotel was clean as well as our room. We found every employee we dealt with very personable and very helpful contrary to some of the reviews. Our room was wonderful we had a king size corner with a partial view of the pool but more so it was...

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4Thank OttawaLuvlife
Reviewed 4 days ago NEWvia mobile

Love the hotel, very good location, is in a very active street with a lot of restaurants of differents styles and places to party all night... the people giving you service are very nice and happy. The hotel have restaurants inside with good food and a bar with good music. The rooms are amazing and modern, very clean. Nice pool....

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3Thank Haidy P
Charleston, South Carolina
Reviewed 6 days ago NEW

(P.S. last time we were there I think was actually before 2016.) If you want to be in a large, busy resort hotel with lots of night life, or right on the beach, look for the large hotels of Condado or Isla Verde. We really hate being in a crowd, and love the quiet setting at the Doubletree, especially the...

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3Thank urthcreature
Reviewed 6 days ago NEWvia mobile

Did not care for this hotel at all! The majority of front desk staff is rude and speaking in Spanish in front of your guest to dispute them is a no no. Plus I speak Spanish too. Property nice staff horrible!

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1Thank Stacey C
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel San Juan is located in the popular Condado area of Puerto Rico's capital city. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches, museums and casinos. Our location is ideal, just three miles from the historic district of Old San Juan and only five miles from San Juan's Luis Munoz Martin International Airport. Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flat-screen TV, MP3 clock radio, WiFi access, microwave, mini-fridge, and plush beds for a comfortable night's sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines. Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights. ... more   less 

Additional Information about Doubletree by Hilton San Juan

Address: 105 Ave De Diego | Ocean Park Beach, San Juan 00911-3529, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range: $135 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton San Juan 4*
Number of rooms: 184
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Hotels.com, Hilton Hotels Direct, Expedia and Jetsetter so you can book your Doubletree by Hilton San Juan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton San Juan Hotel San Juan
Doubletree San Juan
San Juan Doubletree
Best Western San Juan
San Juan Best Western
Hotel Pierre Puerto Rico
Hotel Style:
#3 Business Hotel in San Juan
#4 Spa Hotel in San Juan
#4 Family Hotel in San Juan
#4 On the Beach Hotel in San Juan
#6 Romantic Hotel in San Juan
#7 Luxury Hotel in San Juan
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Questions & Answers

Here's what travelers have asked, with answers from Doubletree by Hilton San Juan staff and other travelers.
111 questions
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phoenix, az
5 months ago
Lawton, Oklahoma
Cape Canaveral, Florida
1 month ago
Las Vegas, Nevada

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Questions? Get answers from Doubletree by Hilton San Juan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best views would be the north side which looks toward the ocean.”
  • Wide angle view of the bedroom
  • Wide angle view of the bathroom
  • View from the room
  • Wide angle view of the bedroom
 of 5 bubbles R4822GHkevink, 2 days ago | Read review
“All the rooms seemed to be quite nice in my opinion.”
 of 5 bubbles CSamSmith, 4 days ago | Read review
“Corner king room is spacious and located near the pool as high as possible if you want quietness”
 of 5 bubbles OttawaLuvlife, 4 days ago | Read review
“The best rooms are the ones at pool level with little patios (might be called balcony rooms.)”
 of 5 bubbles urthcreature, 6 days ago | Read review
“Corner room facing the pool was quiet”
 of 5 bubbles JasH890, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question