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Doubletree by Hilton San Juan

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Doubletree by Hilton San Juan
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2,410 Reviews from our TripAdvisor Community

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Showing 2,205: English reviews
Toledo, Ohio
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

My wife and I had two days in San Juan after our cruise and picked this Hilton property, we were not disappointed at all. Check in was a breeze, even though we were very early they were able to accommodate us without a long wait. The staff was so attentive and made great suggestions for dinner. The ride to the... More 

Helpful?
1 Thank TreVinMills
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

We hit the jackpot location speaking with this Hilton, its a short taxis in every direction direction, from the airport, walking distance to the beach even though they offer a free taxi, and from old san juan and the plaza with the restaurants and food market. We checked in very late at night and front desk was waiting for us... More 

Helpful?
Thank TrejoRebe
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos TrejoRebe, It is nice to read that you enjoyed our location and the many great amenities of our hotel. Although our hotel provides a relaxing oasis in San Juan, we agree with you that our centric location entices our guests to enjoy their visit and explore that many great attractions of San Juan. If you travels brings you back... More 

Harriman, New York
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is near the beach and it is an easy walk. I do not like the idea of the mandatory resort fee. In my opinion use of the beach club/transportation to the beach should be optional. That would be the only thing that may deter me from returning to this hotel in the future. Otherwise it is modern looking,... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank globetrekker9372
Charleston, South Carolina
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

As always the folks at the Double Tree-San Juan make traveling easy. We've been staying there for years and never have been let down. From the front desk to the restaurant and bar staff you we see nothing but smiles!

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Justin A
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Justin A, Thank you for another great review and for your loyalty to our hotel. We love welcoming you back!! Always at your service, Yodil Cabán yodil.caban@hilton.com General Manager For the lowest rate guaranteed visit us at sanjuandoubletree.com, call us at 1-877-926-3030 or e-mail us at reservations@sjdoubletree.com. More 

Cleveland, Ohio
1 review
4 of 5 stars Reviewed 5 days ago NEW

This was a pleasant stay. The room was comfortable and clean. The service was excellent from the staff. My room had a queen bed with a Murphy bed. The Murphy bed was comfortable and clean. I was pleased with the bathroom as it had a glass door.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank cachetj2016
Baltimore, Maryland
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

It's not until after I leave the hotel and I look at the reviews that I seenjoy this Hilton is categorized as a 3 star hotel, wish I would have read thathe before my reservation and maybe I would havexpect adjusted my my expectations. Theven best part of the hotel are thenjoying rooms, our was possiblyour better than the 3... More 

Helpful?
Thank davidclin2n
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos davidclin2n, We strive to provide a five star service experience to our guests. Although we are happy to read that you enjoyed your room and dining options, we are sadden to read of the experience with our staff. I can assure you that we will be discussing this as a team, and will refocus. Our guest services have always... More 

Caguas, Puerto Rico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Just what I need to have a private weekend with my love. Great room, pool and restaurant. So close to the beach with the free trasportation service. Also you can order from the restaurant menu and they deliver directly to the beach.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank rodriguez201
Atlanta, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel, nice front desk staff. Lots of restaurants nearby and a grocery store across the street. Not on the beach but shuttle will take you and pick you up or you can walk only 3 blocks away. Chairs, umbrellas and towels provided at beach but better bring towels incase they've run out as they did often. No bathtub, only... More 

Helpful?
4 Thank LSW4
Virgin Islands
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

There is not enough space here to tell about how wonderful I was treated at this hotel on a recent lengthy stay. The staff at the front desk, Peter, Juan, Sugil and Magarita provided top class service no matter the time of day. The room was comfortable and clean. The daily cookies and the breakfast was lovely. The few managers... More 

Helpful?
3 Thank KJRJDR
San Juan, Puerto Rico
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

An excellent staff made my stay an enjoyable experience. Amenities are no better than other places, but the staff always focused on guest needs. I would recommend this location for pleasure or business trips.

Review collected in partnership with DoubleTree by Hilton

Helpful?
3 Thank Neilanne L
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel San Juan is located in the popular Condado area of Puerto Rico's capital city. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches, museums and casinos. Our location is ideal, just three miles from the historic district of Old San Juan and only five miles from San Juan's Luis Munoz Martin International Airport. Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flat-screen TV, MP3 clock radio, WiFi access, microwave, mini-fridge, and plush beds for a comfortable night's sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines. Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights. ... more   less 

Additional Information about Doubletree by Hilton San Juan

Address: 105 Ave De Diego | Ocean Park Beach, San Juan 00911-3529, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range: $143 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton San Juan 4*
Number of rooms: 184
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Booking.com, Orbitz, Hotwire, Odigeo, Hotels.com and Jetsetter so you can book your Doubletree by Hilton San Juan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton San Juan Hotel San Juan
Doubletree San Juan
San Juan Doubletree
Best Western San Juan
San Juan Best Western
Hotel Pierre Puerto Rico
Hotel Style:
#2 Spa Hotel in San Juan
#3 Business Hotel in San Juan
#3 On the Beach Hotel in San Juan
#4 Family Hotel in San Juan
#5 Luxury Hotel in San Juan
#6 Romantic Hotel in San Juan
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