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Doubletree By Hilton San Juan

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105 Avenida De Diego Ocean Park Beach, San Juan 00911-3529 Puerto Rico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (910)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Doubletree By Hilton San Juan
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 57 hotels in San Juan
Location
Cleanliness
Service
Value
Travelers' Choice
DoubleTree by Hilton Hotel San Juan is located in the popular Condado area of Puerto Rico's capital city. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches, museums and casinos. Our location is ideal, just three miles from the historic district of Old San Juan and only five miles from San Juan's Luis Munoz Martin International Airport. Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flat-screen TV, MP3 clock radio, WiFi access, microwave, mini-fridge, and plush beds for a comfortable night's sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines. Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights.
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Room & Suite (481)481
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Car hire
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Special diet menus
Vending machine
Table tennis
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Outdoor furniture
Shared lounge / TV area
Shops
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Private beach
Housekeeping
Room service
Microwave
Refrigerator
Flatscreen TV
Safe
Bottled water
Iron
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
86Good for walkers
Grade: 86 out of 100
46Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
3408Reviews174Q+A100Room tips
Traveler rating
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  • 257
  • 76
  • 44
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Popular mentions
Tiffany K wrote a review Jun 10
1 contribution
When we first checked in, we were greeted with a warm smile and warm cookies, which was great! The amenities were pretty nice. The pool area was really modern and they had a jacuzzi, which a lot of hotels don’t have. I just wish the pool area was open longer! Its nearby the beach area and there’s a 24hr supermarket across the street. That was very convenient. The only Con about this hotel is the mattress. The mattress was like sleeping on rocks! My boyfriend ended up having bad back problems the entire trip and my back started hurting towards the end of the trip. We had to start sleeping on pillows because the mattress were so bad. To the hotel, I would recommend some mattress toppers. Because the mattress can cause some bad back problems if you stay at the hotel for too long.
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Date of stay: June 2021Trip type: Traveled as a couple
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John M wrote a review Apr 2021
19 contributions3 helpful votes
Hotel's Favorite
My wife and I had a Frontier Airlines flight from San Juan airport canceled at 11 p.m. and when we looked online for a hotel relatively near to the San Juan airport, we luckily ended up at this place. Very nice, very well run, everything is new and clean, very well maintained. When we checked in, tired at the end of a rather bad last couple hours, Jevmarie Zayas (spelling? sorry) was very sweet, and for the one day we were there that can be said of the whole staff. Everything there was easy, nice breakfast layout, both buffet and a la carte. Taxi availability was great. Rooms, bed, bathroom, all were very nice.
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Date of stay: April 2021
Value
Rooms
Service
2 Helpful votes
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Response from Yodil Caban, General Manager at Doubletree By Hilton San Juan
Responded Apr 28, 2021
Saludos X2590BCjohnm , Thank you, for sharing your experience with other travelers. The title of your review "Very new and clean, well maintained, universally friendly staff" motivates us as a team to continue with our best efforts to service our guests. We appreciate your kinds words and will make sure to shared them with Jermarie, she truly is very sweet and we are proud that she is part of our team. We do hope you will visit us again soon. Always at your service, The Team @ Doubletree by Hilton San Juan Should any of our future guests have any questions or concerns regarding our hotel please contact us directly at 1-877-926-3030, e-mail us at reservations@sjdoubletree.com or visit us at sanjuandoubletree.com
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lmaranon wrote a review Jun 5
1 contribution
This was a quick unexpected trip to Puerto Rico and this hotel was an excellent place to stay. It has all the amenities you need, pool, gym, and a couple restaurants to choose from. The room was clean and service was very welcoming. Would definitely stay here again and recommend.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: June 2021
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Cory M wrote a review Jun 2
Naples, Florida, United States1 contribution
Crystal was the best employee I’ve ever encountered. She truly made us feel at home after a long day. It was very nice they they had a golf cart to take you to the beach. Everything was very nice and was a great choice.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: May 2021
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rolandor63 wrote a review May 2021
6 contributions9 helpful votes
This is an excellent option for those traveling on business, centrally located with an excellent value. The restaurant still has a limited menu due to COVID restrictions. Hopefully the restrictions will be reduced soon.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
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PRICE RANGE
$159 - $307 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree by hilton san juan hotel san juan, doubletree san juan, san juan doubletree, best western san juan, san juan best western, hotel pierre puerto rico
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
184
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Frequently Asked Questions about Doubletree By Hilton San Juan
Which popular attractions are close to Doubletree By Hilton San Juan?
Nearby attractions include Museo de Arte de Puerto Rico (0.2 miles), Calle Loiza (0.1 miles), and El Bar Bero (0.1 miles).
What are some of the property amenities at Doubletree By Hilton San Juan?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Doubletree By Hilton San Juan?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Doubletree By Hilton San Juan?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Doubletree By Hilton San Juan?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Doubletree By Hilton San Juan?
Conveniently located restaurants include Cayo Caribe condado, Cafe Marquesa, and Nonna Cucina Rustica.
Are there opportunities to exercise at Doubletree By Hilton San Juan?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Doubletree By Hilton San Juan?
Yes, dry cleaning and laundry service are offered to guests.
Does Doubletree By Hilton San Juan offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Doubletree By Hilton San Juan?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Doubletree By Hilton San Juan?
Many travelers enjoy visiting Old San Juan (3.6 miles), Castillo San Felipe del Morro (4.1 miles), and San Juan National Historic Site (3.3 miles).