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DoubleTree by Hilton Hotel San Juan

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105 Avenida De Diego, San Juan 00911-3529 Puerto Rico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (921)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel San Juan
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 58 hotels in San Juan
Location
Cleanliness
Service
Value
Travelers' Choice
DoubleTree by Hilton Hotel San Juan is located in the popular Condado area of Puerto Rico's capital city. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches, museums and casinos. Our location is ideal, just three miles from the historic district of Old San Juan and only five miles from San Juan's Luis Munoz Martin International Airport. Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flat-screen TV, MP3 clock radio, WiFi access, microwave, mini-fridge, and plush beds for a comfortable night's sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines. Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Babysitting
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Special diet menus
Vending machine
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Outdoor furniture
Shared lounge / TV area
Shops
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Private beach
Housekeeping
Room service
Microwave
Refrigerator
Flatscreen TV
Safe
Bottled water
Iron
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Family
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Price Match Guarantee
3475Reviews178Q+A100Room tips
Traveler rating
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Popular mentions
dcolonial wrote a review Jan 19
3 contributions2 helpful votes
Clean and cozy hotel. Many amenities for the size. Excellent and friendly staff. Attentive and responsive. Always willing to accommodate. Great location. I would stay here again. Free water bottles every day.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: January 2022
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Mr. Jose R wrote a review Aug 2021
New York8 contributions20 helpful votes
Hotel's Favorite
I stayed at the DoubleTree by Hilton San Juan on August 18 for 4 nights. The hotel far exceeded by expectations. The staff at check in were very professional and bilingual. Check in was fast. The hotel is clean and the staff I encountered were all incredibly professional and kind. The staff at the restaurant during breakfast are so attentive and kind. By the second morning they were greeting me by name. You are in walking distance to Condado and the beach. There are several dinning locations near the hotel. The indoor parking structure is about 20 feet in front of the main entrance to the hotel. There is a market across the street where one can buy items if needed. Try the coffee and pasteries at the market 's eatery.. You'll thank me later..I travel to Puerto Rico several times a year and I quickly feel in love with this property (gem) and it will be my go to location. I will be in Puerto Rico on business in September and I already booked my stay. Thank you DoubleTree By Hilton San Juan for the great accommodations and professional service. See you soon!
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Date of stay: August 2021
Rooms
Service
Sleep Quality
Trip type: Traveled on business
5 Helpful votes
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Response from Yodil Caban, General Manager at DoubleTree by Hilton Hotel San Juan
Responded Oct 4, 2021
Saludos Garod102701, We so much enjoyed reading your review and truly appreciate you your kind words. Thank you some much for sharing, we will make sure to congratulate our entire team for their commitment to service and professionalism. We look forward to welcoming you many more time soon for business or leisure. Always at your service, The Team @ Doubletree by Hilton San Juan Should any of our future guests have any questions or concerns regarding our hotel please contact us directly at 1-877-926-3030, e-mail us at reservations@sjdoubletree.com or visit us at sanjuandoubletree.com
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MasterP007 wrote a review Jan 16
Sevierville, Tennessee1311 contributions254 helpful votes
Beautiful property in San Juan. Great common areas, great service, very nice rooms. Our first overnight stay in PR. Glad we chose this property. Enjoyed and would go back. The cookies, complimentary waters, and free wi-fi are all perks. Enjoy!
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Date of stay: January 2022Trip type: Traveled as a couple
1 Helpful vote
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Ralph E wrote a review Jan 6
11 contributions3 helpful votes
Had a great 4 days. Stayed an extra day due to flight cancellations. Very helpful and accommodating. Used the hot tub, pool, exercise room, restaurant, bar, and beach facilities. Great place to stay and explore San Juan after coming off a week cruise to Caribbean.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: January 2022
Value
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Location
Cleanliness
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Sleep Quality
2 Helpful votes
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Minneapolis-Lar wrote a review Jan 5
Belleair Beach, Florida53 contributions15 helpful votes
Service was cordial, prompt and genial. The cart to the beach was appreciated (despite Mr Grumpy setting chairs at the beach). Nice enough beach. Pool and area around at the hotel was nice. We didn’t eat in the restaurant. We did get a spinach salad at the pool and was surprised it was $18 (no meat added) but it was good.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: January 2022
Value
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PRICE RANGE
$159 - $307 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree by hilton san juan hotel san juan, doubletree san juan, san juan doubletree, best western san juan, san juan best western, hotel pierre puerto rico
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
184
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Frequently Asked Questions about DoubleTree by Hilton Hotel San Juan
Which popular attractions are close to DoubleTree by Hilton Hotel San Juan?
Nearby attractions include Museo de Arte de Puerto Rico (0.2 miles), El Bar Bero (0.1 miles), and Calle Loiza (0.09 miles).
What are some of the property amenities at DoubleTree by Hilton Hotel San Juan?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at DoubleTree by Hilton Hotel San Juan?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree by Hilton Hotel San Juan?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel San Juan?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel San Juan?
Conveniently located restaurants include Cayo Caribe condado, Cafe Marquesa, and Bebo's Cafe.
Are there opportunities to exercise at DoubleTree by Hilton Hotel San Juan?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at DoubleTree by Hilton Hotel San Juan?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel San Juan offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel San Juan?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to DoubleTree by Hilton Hotel San Juan?
Many travelers enjoy visiting Old San Juan (3.6 miles), Castillo San Felipe del Morro (4.1 miles), and San Juan National Historic Site (3.3 miles).