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At Wind Chimes Boutique Hotel

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Traveler (286)
Room & Suite (244)
Pool & Beach (52)
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Overview
  • Excellent36%
  • Very good30%
  • Average16%
  • Poor7%
  • Terrible11%
Travelers talk about
“boat bar”(49 reviews)
“sister hotel”(76 reviews)
“puerto rico”(78 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Bar/Lounge
Multilingual Staff
Free Parking
2 Star Hotel
All hotel details
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Reviews (620)
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590 results
Traveler rating
194
182
99
47
68
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LanguageEnglish
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194
182
99
47
68
Show reviews that mention
All reviewsboat barsister hotelpuerto ricocloser to the beachold san juanocean parkceiling fansmall poolbebo's cafesun deckoutdoor barshort walk to the beachsmall hotelhot tubrented a carbeach towelstwo blocks
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1 - 5 of 590 reviews
Reviewed May 16, 2018

When you see more than review that mention the same thing, there is usually an element of truth........there are several negative reviews for this place - I wish I didn't ignore them. This place is a joke and they are frauds, plain and simple. They...More

4  Thank Ataraxia_Ubuntu
Reviewed May 12, 2018 via mobile

This place looks nothing like what’s pictured. It is filthy and run down. Stray cats roam the premises and everything smells like cat urine. I took one look at this place and turned around and found a real hotel to stay at. This place needs...More

3  Thank extra0ne
Reviewed April 18, 2018

This hotel is run by greedy managers and owners that lie to you. I booked a room online late in the evening based on thinking I had no hotel to stay at the next evening. I found out I did have a room at another...More

10  Thank sweatystinkfest
Reviewed April 15, 2018

My family of 7 slept in a two queen bed room. My kids range from 11-1. There wasn't much space in the rooms nor in the hotel. It is all quite small but I already knew this before we came so that was ok. My...More

Thank theshu2121
Response from Gustavo M, Guest Relations Manager at At Wind Chimes Boutique HotelResponded April 22, 2018

Thank you so much for your review and for taking time to provide us with your amazing words. We are glad you had such a wonderful stay at our hotel. Your feedback is the best reminder that our emphasis on outstanding performance is rewarding us...More

Reviewed April 14, 2018 via mobile

Horrible experience. Rooms do not match the descriptions or pictures online. Staff was rude and not helpful. Bounced around to sister hotels who don’t know what the other is saying. Stay away from this mess.

6  Thank Glenn II C
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About
Amenities
Top amenities
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Bar/Lounge
Outdoor pool
Details
Price range
$117 - $260 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$117 - $260 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (286)
Room & Suite (244)
Pool & Beach (52)
Dining (29)
Family and Play Areas (1)
Questions & Answers
Ask a question
jayceetraveler
August 20, 2017|
Answer
Response from Fernando S | Property representative |
Hi: We do provide all our rooms soap and shampoo daily. We also provide laundry service for our guests and charge $10.00 for each load which includes, washing, drying and folding.
0
Votes
Sharett
June 23, 2017|
AnswerShow all 3 answers
Response from Fernando S | Property representative |
Hi: Our check in time is at 3:00 pm. If you come in early you may leave your luggage in the common area and enjoy our facilities while you wait.
1
Vote
DanaJory
April 11, 2017|
AnswerShow all 2 answers
Response from Fernando S | Property representative |
Hi: A standard room is 1 double bed, If you would like you may book a double room with two double beds or you may upgrade your room at the time of check-in for an additional fee but is based upon availability. If your... More
0
Votes
Room Tips
"Just don't do it! Save yourself the stress and frustration!"
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"find another hotel"
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"Avoid especially rooms 101 and 102"
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"Second floor is preferable to first floor."
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