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    Sheraton Old San Juan Hotel

    100 Brumbaugh Street | Old San Juan, San Juan 00901, Puerto Rico
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    10/8/2017 10/9/2017
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    $177
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    Traveler (1028)
    Room & Suite (438)
    Pool & Beach (100)
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    Overview
    • Excellent27%
    • Very good40%
    • Average22%
    • Poor6%
    • Terrible5%
    Travelers talk about
    “cruise ships” (178 reviews)
    “rooftop pool” (159 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Rooftop Terrace
    Babysitting
    4.0 Star Hotel
    All hotel details
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    La Concha Renaissance San Juan Resort
    7,582 reviews
    #6 of 47 hotels in San Juan
     
    San Juan Marriott Resort & Stellaris Casino
    6,487 reviews
    #9 of 47 hotels in San Juan
     
    Wyndham Grand Rio Mar Puerto Rico Golf & Beach Resort
    7,232 reviews
    #2 of 4 hotels in Rio Grande
     
    Sheraton Puerto Rico Hotel & Casino
    2,288 reviews
    #7 of 47 hotels in San Juan
     
    Rooms
    Oct 8Oct 9
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (2,376)
    There are newer reviews for Sheraton Old San Juan Hotel
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    881 - 885 of 2,154 reviews

    Reviewed March 5, 2015

    Checked into this pricey hotel for one night. Room #400 was very dingy and did not have a fridge. It is located right by the noisy elevator. The view was of another room and towels were not even efficient for two. Casino was great as...More

    1  Thank harley0792
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded March 9, 2015

    Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

    Reviewed March 5, 2015

    This hotel is in a great location. Walking distance to everything in Old San Juan. The cruise ships dock out front, so lots of activity. So amazing to watch those huge ships dock and pull out of port. Staff is accommodating and food is great.

    1  Thank ethompso2014
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded March 9, 2015

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Reviewed March 4, 2015 via mobile

    We stayed here the day before our cruise. CVS is within walking distance (5-10min walk) and cold stone is about the same distance the opposite direction (we didn't know that until we left=-[ ) I would recommend Chicago burger (inside) more than the Palio (Chicago...More

    1  Thank Jaime D
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded March 24, 2015

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Reviewed March 3, 2015

    Parked my rental vehicle with the hotel in valet parking after parking there over night went to retrieve my vehicle only to notice the spare tire was missing. The hotel and parking company Central parking said they would cover the cost. The cost to me...More

    3  Thank Roy D
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded March 9, 2015

    Dear Guest, Thank you for taking the time to share your feedback. While almost all hotel parking lots here are operated by a private concession, We truly regret the incident with your vehicle at one of our contracted parking lots. We were advised today that...More

    Reviewed March 2, 2015

    We used our Airmiles to book 3 nights here. Booked a bay view room and although nice, gives you a very limited view of the bay. If you are expecting a full view, being able to see the cruise ships you will be disappointed. The...More

    1  Thank 24vacation
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded March 24, 2015

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    La Concha Renaissance San Juan Resort
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    2,288 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • $156 - $322 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Luxury Hotel in San Juan
    • #15 Family Hotel in San Juan
    • #15 Romantic Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 240
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Orbitz, TripOnline SA, Cancelon, Hotwire, Evoline ltd, HotelQuickly and getaroom.com so you can book your Sheraton Old San Juan Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Sheraton Old San Juan Hotel And Casino ,
    • Sheraton Old San Juan Hotel San Juan ,
    • Sheraton San Juan ,
    • San Juan Sheraton ,
    • Old San Juan Sheraton
    Add Photo Photos
    Traveler (1028)
    Room & Suite (438)
    Pool & Beach (100)
    Dining (73)
    Hotel & Grounds (682)
    Bathroom (47)
    Business Center & Event Rooms (18)
    Family and Play Areas (3)
    Nearby
    Sponsored by:
    Sheraton Puerto Rico Hotel & Casino
    2,288 reviews
    1.71 miles away
     
    Wyndham Grand Rio Mar Puerto Rico Golf & Beach Resort
    7,232 reviews
    24.03 miles away
     
    La Concha Renaissance San Juan Resort
    7,582 reviews
    2.56 miles away
     
    San Juan Marriott Resort & Stellaris Casino
    6,487 reviews
    2.80 miles away
     
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    Ask a question
    Questions & Answers
    Simy170
    September 22, 2017|
    AnswerShow all 5 answers
    Response from Ivan M | Reviewed this property |
    No hotel is up and running.
    1
    Vote
    tstuckey62
    September 2, 2017|
    AnswerShow all 7 answers
    Response from ilikefishing65 | Reviewed this property |
    There are parking structure behind hotel
    0
    Votes
    Michelle A
    August 7, 2017|
    AnswerShow all 12 answers
    Response from ilikefishing65 | Reviewed this property |
    The pier is across the street Not far at all
    0
    Votes
    Room Tips
    "Room facing the harbor"
    Read review
    "some views face the harbor. worth asking."
    Read review
    "Ask for a room with a corniche view."
    Read review
    "Be as far from the elevators as possible - this is a noisy hotel"
    Read review
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