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Sheraton Old San Juan Hotel

Traveler (1219)
Panoramas (11)
Room & Suite (541)


#27 of 50 hotels in Puerto Rico
Sheraton Old San Juan Hotel is situated in the heart of historic and romantic old San Juan district. We are ideally located on the waterfront, just a few moments from the docking point of grand cruise ships. We are literally "Steps from Everything" as you can walk to over 200 restaurants, cafe's, pubs, shops & much more. There is also a secluded beach 0.7 miles / 13 minute walk across Capitol - Senate house in Old San Juan or a 1.1 mile scenic walk to pristine Escambron beach which has food kiosks etc. Discover why Old San Juan is the Caribbean's most visited city.
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Property amenities
Fitness Center with Gym / Workout Room
Room service
Free Internet
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
Marina View
Bay View
Hotel links
Visit hotel website
Special Offer:Up to $100 Credit
Hotel deals
100Room tips
Traveler rating
  • 730
  • 1,005
  • 562
  • 162
  • 153
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Popular mentions
My husband and I checked in at 5:00 PM for a check in time starting at 3:00 PM. We had booked a room with written documentation of Balcony Bay View. Instead, we received a room of Balcony Parking Lots View. We immediately went back to the front desk and were told our
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Response from Armando E, Director of Sales at Sheraton Old San Juan Hotel
Responded 5 days ago
Dear Guest, Thank you for taking the time to share your experience. We truly regret the inconvenience and misunderstanding with your room category booked. We value your feedback and same will be shared with all appropriate departments.
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Our stay in this hotel was one nite prior to departing on a cruise. Rome was very clean and comfortable. Everyone we talked to was extremely helpful and courteous. The restaurant had an extremely good cook for the breakfast meal.
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We are locals and every now and then we decide to stay in Old San Juan to enjoy the charm of the old city. And the Sheraton Old San Juan is the perfect place for that. The rooms are very clean; love the towels!. The staff is friendly and always find a way to help you; the
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I returned to Puerto Rico and did not hesitate booking a stay at the Sheraton OSJ. Very friendly staff and amenities. Rooms were spacious, clean and had great views of the area. You also cannot beat the location. Right next to the cruise ship port and easy walking to all of
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My room was clean but somewhat small for a king sized room. I had a beautiful view of the harbor and a cruise ship right in front of my room. There was a space for a refrigerator but nothing there. There was a safe in the closet. The front desk staff were very nice and helpful
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$132 - $430 (Based on Average Rates for a Standard Room)
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Sheraton Old San Juan Hotel & Casino
CaribbeanPuerto RicoSan Juan
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