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All reviewsacross the streetold san juancruise shiproof top poolsenor frogswithin walking distancefree trolleyburger placeroyal caribbeanperfect locationsmall casinobacardi factorystored our luggageupgraded to a suitehistoric sitespre cruisesmall balcony
We stayed one night after finishing a week long Carnival cruise around the islands. The hotel is right by the boat docks and it is an easy walk to the hotel. Very short distance. The hotel will hold luggage on day of departure if you...More
Clean, comfortable and convenient. Great location especially if you are looking for a hotel before you are heading out on a cruise. Bed very comfortable, service was on point and next door to Senior Frog. Need I say more.
I've stayed at many Sheraton hotels and I've never reviewed any of them poorly until this review. Let's start off with the good. The location is great. I love the Walgreen's under the hotel. When a cruise ship comes in you have to view it...More
1 Thank Bob30247
Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 1 week ago
Thank you for taking the time to share your feedback. First of all, we thank you for your contribution in getting the island power grid restored. We are also glad that you enjoyed our unique location in historic Old San Juan. We sincerely...More
Stayed in this hotel, super friendly valet guy Jon very informative about places to see and do, helps you with places to eat and shop. Loved his mustache! Hotel rooms was clean the front desk personnel was nice.
Located right at the pier in Old San Juan. Walking distance to many attractions, restaurants, shopping and bars. Very nice views. Rooftop pool is nice and relaxing. Staff was welcoming and helpful. Restaurant on the second floor has both breakfast and dinner buffet as well...More