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    The Condado Plaza Hilton

    999 Ashford Avenue, San Juan 00907, Puerto Rico
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    8/6/2017 8/7/2017
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    $169$245
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    Traveler (2717)
    Room & Suite (1066)
    Pool & Beach (425)
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    Overview
    • Excellent28%
    • Very good36%
    • Average20%
    • Poor9%
    • Terrible7%
    Travelers talk about
    “cafe caribe” (163 reviews)
    “lagoon side” (109 reviews)
    Free Wifi
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Condado Plaza Hilton
    Special Offer: Free Night + $100 Credit
    Hotel deals
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,816)
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    There are newer reviews for The Condado Plaza Hilton
    See the most recent reviews

    1,891 - 1,895 of 4,495 reviews

    Reviewed November 19, 2014

    The pool & location were excellent. The hotel building was slightly old. The casino was adequate. The indoor bartenders were great. There is no spa in the hotel. If I come back to San Juan, I would consider this hotel again.More

    3  Thank Danny B
    Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded November 21, 2014

    Saludos Dbierman13 Thank you for writing about your recent stay. It's great to know that you enjoyed our pool, location and services. I completely agree with you with our pools and location being excellent; since one of our pools is the only salt water pool...More

    Reviewed November 19, 2014

    This hotel really did have it's act together. The room was nice and all of the amenities in the hotel were first class! It was good having a Dennys in the hotel for a quick, predictable breakfast. The fitness club was outstanding, the beach area...More

    2  Thank Bruce K
    Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded November 21, 2014

    Dear Bruce K, Thank you for writing a review of our property. I'm so happy to know that your enjoyed our amenities and services and that you would come back again and again. If travel brings you back, please feel free to contact me for...More

    Reviewed November 19, 2014

    The outdoor area (pool, hot tub, beach) is fantastic. The rooms are so-so (bathroom door off its track, hair dryer and other amenities missing when we arrived, and other minor issues). I would overlook all these, but the disorganization was very disappointing. The staff made...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank Amy B
    Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded November 21, 2014

    Dear Amy B, Thank you for those kind comments about our pool area and for sharing your feedback. I understand that you were not satisfied with your room and with our front desk service. I sincerely apologize for this and assure you that your feedback...More

    Reviewed November 19, 2014

    It really needs improvement on check in guess experience as well as the room quality. In general is nice but minor issues with plumbing fixtures, and glazing facing the street too dirty. Nevertheless the common areas are beautiful with modern environment. I have traveled to...More

    Review collected in partnership with Hilton Hotels & Resorts
    3  Thank Hernando C
    Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded November 21, 2014

    Dear Hernando C, Thank you for writing a review. I extend my most sincere apologies for the inconveniences you encountered. Your feedback is extremely important to us and we are taking your comments into consideration as we improve on our on-property experience. Please contact me...More

    Reviewed November 19, 2014

    We read the reviews prior to our arrival and were concerned about the cleanliness of the hotel. Our actual experience was of a clean hotel with a very nice staff. However, some days we had wash cloth's and other days none were to be found....More

    Review collected in partnership with Hilton Hotels & Resorts
    1  Thank Tom A
    Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded November 21, 2014

    Dear Tom A, Thank you for sharing your feedback and for letting us know that you would recommend us to others. It's wonderful to know that you are very happy with your experience; as we are truly committed to ensure all guests feel cared for,...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Center with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • $132 - $371 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Spa Hotel in San Juan
    • #8 On the Beach Hotel in San Juan
    • #11 Luxury Hotel in San Juan
    • #15 Business Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 572
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Orbitz, Hotels.com, HotelsforEveryone, Travelocity, Cheap Tickets, HotelQuickly, Hotwire, Cancelon, TripOnline SA and getaroom.com so you can book your The Condado Plaza Hilton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Conrad San Juan Condado Plaza Hotel San Juan ,
    • San Juan Conrad ,
    • Condado Plaza Hotel San Juan ,
    • Hotel Resort Wyndham
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    Traveler (2717)
    Room & Suite (1066)
    Pool & Beach (425)
    Dining (57)
    Hotel & Grounds (1544)
    Bathroom (157)
    Family and Play Areas (12)
    Business Center & Event Rooms (12)
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    Ask a question
    Questions & Answers
    pam p
    July 23, 2017|
    AnswerShow all 7 answers
    Response from a B | Reviewed this property |
    There are many restaurants within walking distance. They also have a festival Thursday-Saturday where they close off the street and have music and food. I left on Wednesday but heard it's a ton of fun. The hotel was very... More
    1
    Vote
    mpress77
    July 11, 2017|
    AnswerShow all 9 answers
    Response from TinyTraveler1 | Reviewed this property |
    The hotel has a beautiful, pristine lagoon near their pools, and it's very nice, clean and calm waters!
    0
    Votes
    A_TRAVELIN_CHIK
    June 30, 2017|
    AnswerShow all 5 answers
    Response from 123FreqTraveler123 | Reviewed this property |
    Agree with daviles77, if you are traveling only within the Condado area, you might be better off at a more centrally located hotel. If you are also interested in traveling to the forts and Old San Juan, then the Hilton may... More
    1
    Vote
    Room Tips
    "Rooms are quiet to me, I thought it was soundproof."
    Read review
    "The Pent House all the way."
    Read review
    "Ask for a room in the main tower"
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    "Ocean view is really nice"
    Read review
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