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    The Condado Plaza Hilton

    999 Ashford Avenue, San Juan 00907, Puerto Rico
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    10/9/2017 10/10/2017
    Traveler (2779)
    Room & Suite (1079)
    Pool & Beach (429)
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    Overview
    • Excellent28%
    • Very good36%
    • Average20%
    • Poor9%
    • Terrible7%
    Travelers talk about
    “cafe caribe” (170 reviews)
    “lagoon side” (111 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Condado Plaza Hilton
    Special Offer: Free Night + $100 Credit
    Hotel deals
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    Rooms
    Oct 9Oct 10
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,912)
    There are newer reviews for The Condado Plaza Hilton
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    11 - 15 of 4,582 reviews

    Reviewed 1 week ago via mobile

    Had a wonderful time. Beautiful hotel. Carlos checked us in and was very polite and knowledgeable. Alfredo, in the Cafe Caribe Restaurant was one of the best servers we ever had. Very warm and hospitable. The whole staff was. Made our stay memorableMore

    Thank anna m
    Response from Carolina P, Guest Experience Manager at The Condado Plaza HiltonResponded 1 week ago

    Hola anna m, Thank you for taking the time to write a review. We're very happy to ready you had a wonderful time in out hotel and that our whole staff made your stay memorable. That's definitely our goal! Thank you for mentioning Carlos and...More

    Reviewed 1 week ago

    Thank you to all the staff at Condado Plaza for the attention during Hurricane Irma. My sincere respect, congratulations and applause. At all times I felt safe, informed and accompanied by his warm and friendly staff. The security of the hotel was impeccable, the contingency...More

    Thank Ramses S
    Response from Carolina P, Guest Experience Manager at The Condado Plaza HiltonResponded 1 week ago

    Hola Ramses S, Thank you for taking the time to write a review. We're extremely pleased to read you were happy on the way we managed the Hurricane situation, our staff services and security logistics. You, your family and all of the other valuable guests...More

    Reviewed 1 week ago

    I cannot express my gratitude to this hotel and it's staff. We were there in the wake of Hurricane Irma and this hotel went above and beyond for us! They relocated us to a safer room, they feed us, they had everything well planned and...More

    Thank cis9092003
    Response from Carolina P, Guest Experience Manager at The Condado Plaza HiltonResponded 1 week ago

    Hola cis9092003, Thank you for taking the time to write a review. Going above and beyond for our guests is what we do. Your safety during an event like that is our priority; besides keeping you informed at every step of the way. We wanted...More

    Reviewed 1 week ago

    The stay was a gift of one of our daughters as a birthday gift! Room are spacious. Bathroom is spacious too. Beds are very comfortable. Air Condition was super!!! Our room had view of the lagoon and ocean, the view was spectacular. The kids enjoyed...More

    Thank n0rma7
    Response from Carolina P, Guest Experience Manager at The Condado Plaza HiltonResponded 1 week ago

    Saludos n0rma7, Thank you for taking the time to write a review. We're delighted to read you and your family had a blast in our hotel and area while celebrating one of your daughters birthday. What an amazing gift! Happy to know you will be...More

    Reviewed 1 week ago

    This hotel is in a great location (if you are not looking for a real beach)- but it's in the center of El Condado which has many restaurants within walking distance. The walls are a little thin- could hear the person's alarm across the hallway...More

    Thank CRM519
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    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Center with Internet Access
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • $167 - $385 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Spa Hotel in San Juan
    • #8 On the Beach Hotel in San Juan
    • #12 Luxury Hotel in San Juan
    • #15 Business Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 572
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, HotelPower, Priceline, Hotels.com, TripOnline SA, Orbitz, Hotwire, HotelsforEveryone, Cheap Tickets, HotelQuickly, Cancelon and getaroom.com so you can book your The Condado Plaza Hilton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Conrad San Juan Condado Plaza Hotel San Juan ,
    • San Juan Conrad ,
    • Condado Plaza Hotel San Juan ,
    • Hotel Resort Wyndham
    Add Photo Photos
    Traveler (2779)
    Room & Suite (1079)
    Pool & Beach (429)
    Dining (58)
    Hotel & Grounds (1582)
    Bathroom (159)
    Family and Play Areas (12)
    Business Center & Event Rooms (12)
    Nearby
    Sponsored by:
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    .76 miles away
     
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    .53 miles away
     
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    21.99 miles away
     
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    Ask a question
    Questions & Answers
    Carol F
    August 26, 2017|
    AnswerShow all 3 answers
    Response from TheTravelTruth | Reviewed this property |
    Yes they do have a place to hold your luggage and they were so helpful. The hotel is very busy and I would not count on early check-in. They do have a shuttle to old town which is nice. We just took an Uber. Hope that helps.
    1
    Vote
    John C
    August 19, 2017|
    AnswerShow all 10 answers
    Response from JamesCindyG | Reviewed this property |
    No. But a taxi is only about $20
    1
    Vote
    Paul W
    August 7, 2017|
    AnswerShow all 4 answers
    Response from agallo2017 | Reviewed this property |
    Pikayo is expensive, we did not snorkel but did the rain forest which was awesome, their are great places to eat on the avenue and in Old San Juan which I put my reviews...
    1
    Vote
    Room Tips
    "Visit Hilton Honnors"
    Read review
    "The rooms on the 6th floor were excellent....great view."
    Read review
    "Ocean View Tower"
    Read review
    "Tour bus for travel !!"
    Read review
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