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El Canario by the Lagoon

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#22 of 46 Hotels in San Juan
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El Canario by the Lagoon
El Canario by the Lagoon
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328 Reviews from our TripAdvisor Community

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Showing 292: English reviews
Vancouver, Canada
Reviewed June 1, 2016

There were 5 of us, 2 rooms, lots of space. The rooms are clean and ample, but not luxurious by any means. Nice breakfast room and patio with enough choices to get us started, knowing we wanted to stop for lunch while sightseeing in Old Town. The staff were very accommodating and helpful. Great suggestions for restaurants, beaches, and a...

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Helpful?
1Thank lilydipping
John V, Owner at El Canario by the Lagoon, responded to this review

Thank you. We enjoyed very much having you stay with us. We are here to serve you and we look forward to your next visit.

Ponce, Puerto Rico
Reviewed May 31, 2016

Excellent service. A very clean hotel with a wonderful continental breakfast that will meet your needs to begin your day. Most of all reasonable prices, located at El Condado one of the best parts of San Juan, in walking distance from the beach, restaurants. Best of all the interaction with the owner John, makes sure his guest will be well...

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Thank herminiatorres
John V, Owner at El Canario by the Lagoon, responded to this review

Thank you very much for staying with us. Your review is appreciated, and we look forward to seeing you again.

New York City, New York
Reviewed May 18, 2016

I was on a Air B&B home but the reality was worse than the expectations ,so after 2 days of suffering I booked El Canario by the Lagoon and moved from the house of hell. This hotel had an amazing location walking distance to the beach,restaurants ,the staff was so kind and helpful and the hotel was secure and super...

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Helpful?
Thank OlgaLiza
John V, Owner at El Canario by the Lagoon, responded to this review

Thank you so much for your review. I am very happy we were able to accommodate you. It is nice to hear you had a pleasant stay with us. You are always welcome.

Toronto, Canada
Reviewed May 15, 2016

In some cases, it feels bad to write some reviews. Well, that's one of those cases. This is a small, unpretentious hotel, one of those small typical puerto rican hotels. I was travelling with a friend and we were coming back from a cruise in the Caribbean. We stayed there just for one night. Good price, great location, quiet area...

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Helpful?
1Thank Yann M
John V, Owner at El Canario by the Lagoon, responded to this review

Thank you for staying with us and writing a review. As you state in your comments, customer service is our main concern at the hotel, and we try very hard to resolve any issues our guests might have. I am very sorry about your problem with the bed. I wish you would have made us aware at that moment, so...

Reviewed May 11, 2016

Great Staff, they helped me out a lot when I arrived long before the check in time. A very clean hotel with a wonderful continental breakfast that will meet your needs. The hotel is located near the main strip in El Condado, a mere walk from the beach.

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Thank Krishna S
John V, Owner at El Canario by the Lagoon, responded to this review

Glad to have you stay with us, and happy you had a nice visit. We are always here to serve you. Come back and see us. Thank you.

Madison, Alabama
Reviewed May 4, 2016

This is a hidden gem - the hotel is terrific! Clean, modern, fabulous staff - everyone is polite and helpful rooms large and well stocked - not a busy street - simply wonderful!! The breakfast is simple but adequate - a great find!

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Thank cfleonard
John V, Owner at El Canario by the Lagoon, responded to this review

Thank you for staying with us. I am very happy you did find us. We are here to serve you, and you are always welcome to stay here.

St John
Reviewed May 4, 2016

My wife and I have traveled quite a bit through the U.S. and Europe. We have lived for 24 years on St. John, VI. We like to get away to Puerto Rico periodically and two visits ago we found El Canario by the Lagoon. My wife is a bit of a clean freak. The first thing she noticed was that...

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1Thank burnlizp
John V, Owner at El Canario by the Lagoon, responded to this review

You are very welcome. Our mission is to provide a clean, friendly, and affordable stay in Condado. I am very happy you enjoy staying with us. Your input is appreciated and I hope to see you on your next visit. Parking is contracted with Valera parking and is very close. Thank you.

Canton, Georgia
Reviewed May 1, 2016

The best part of this hotel is the hospitality of its staff. On the first night, the nice lady at the front desk got choked up as she told us of the dignitary who had passed and was currently lying in state at the Capitolio. Also the next morning while we were eating our Continental breakfast, a man who we...

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Thank GemKyle71
John V, Owner at El Canario by the Lagoon, responded to this review

Thank you so much for your review. Our mission is to make our guests as comfortable as possible. I am very happy you had a pleasant stay. We do hope you come back and see us some day.

Brisbane, Australia
Reviewed April 30, 2016

What a gem. Reasonably priced. Our room was spacious, clean and very comfortable, great wi-fi connection. Staff were all very friendly and accommodating, went above and beyond our expectations. Great location across the road from the beach and close to everything. Continental breakfast was excellent and the coffee was good.

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Thank 775domenicab
John V, Owner at El Canario by the Lagoon, responded to this review

It was a pleasure having you stay with us. I hope the competition went well, and you had a good time. We all look forward to seeing you again sometime. I hope to make it to Australia some day. Safe travels.

Tampa, Florida
Reviewed April 26, 2016

This hotel is in a busy location just minutes from the beach in the heart of San Juan. It is located among residential buildings and within earshot of the commercial district. Condado is a popular area for residents and tourists alike and is convenient for dining, shopping, and nightlife. You must take a taxi to get around however, as public...

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Helpful?
Thank Emcoinc
John V, Owner at El Canario by the Lagoon, responded to this review

Thank you for taking the time to review our hotel. Your comments are greatly appreciated. We hope you come back and see us.

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Amenities

Highlights
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access

Additional Information about El Canario by the Lagoon

Address: 4 Clemenceau Street | Condado, San Juan 00907, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range: $102 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — El Canario by the Lagoon 2.5*
Number of rooms: 44
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Also Known As:
El Canario By The Lagoon Hotel San Juan
Hotel Style:
#2 Best Value Hotel in San Juan
#7 On the Beach Hotel in San Juan
#12 Business Hotel in San Juan
#13 Family Hotel in San Juan
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Questions & Answers

Here's what travelers have asked, with answers from El Canario by the Lagoon staff and other travelers.
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Questions? Get answers from El Canario by the Lagoon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book one of the rooms on the 5th floor as it comes with an extra room with a full kitchen where you can gather for meals, etc.”
wkendwarrior61, 4 weeks ago | Read review
“I requested a room facing the lagoon when I booked on Booking.com...the hotel accomodated this.”
mollyd951, Mar 1, 2017 | Read review
“One side has view of lagoon. Other of a grungy parking lot.”
askmey, Feb 17, 2017 | Read review
“Good view from room 401”
laculebrajudy, Oct 27, 2016 | Read review
“Rooms in the front may have a view of the ocean, and some in the back may be able to see the bay.”
bethleclerc26, Jul 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question