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El Canario by the Lagoon

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4 Clemenceau Street Condado, San Juan 00907 Puerto Rico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (131)
360
Panoramas (6)
Room & Suite (155)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 01/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from El Canario by the Lagoon
Updated 01/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#25 of 57 hotels in San Juan
Location
Cleanliness
Service
Value

Everyone needs a place to lay their weary head. For travelers visiting San Juan, El Canario by the Lagoon is an excellent choice for rest and rejuvenation. Well-known for its charming environment and proximity to great restaurants and attractions, El Canario by the Lagoon makes it easy to enjoy the best of San Juan.

Rooms at El Canario By The Lagoon Hotel provide a flat screen TV, a refrigerator, and air conditioning, and guests can stay connected with free wifi.

In addition, while staying at El Canario by the Lagoon guests have access to a 24 hour front desk, a sun terrace, and baggage storage. You can also enjoy free breakfast. Need a place to park? There is paid public parking available nearby.

For those interested in checking out popular landmarks while visiting San Juan, El Canario by the Lagoon is located a short distance from Ocean Park (1.7 mi) and The Capitol of Puerto Rico (2.1 mi).

While you’re here, be sure to check out some of the steakhouses, including Barrachina Restaurant, Fogo de Chão Brazilian Steakhouse, and Cayo Blanco, all of which are a short distance from El Canario by the Lagoon.

During your visit, be sure to check out La Placita de Santurce (0.5 mi), which is a popular attraction within walking distance of the hotel.

Whether you’re traveling for business, pleasure or both, El Canario by the Lagoon is sure to make your visit to San Juan one worth remembering.

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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool / beach towels
Outdoor dining area
Snorkeling
Canoeing offsite
Kids stay free
Rooftop terrace
Street parking
Wifi
Vending machine
Patio
24-hour security
Baggage storage
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Dining area
Housekeeping
Private balcony
Refrigerator
Cable / satellite TV
Walk-in shower
Safe
Telephone
Wardrobe / closet
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, French, Spanish
479Reviews38Q+A76Room tips
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Popular mentions
Relax105101 wrote a review May 2021
1 contribution
My client and her friends stayed at El Canario by the Lagoon in San Juan, and she said that it was a HORRIBLE experience! The only good thing about the hotel is the location! The customer service was HORRIBLE! There was false advertising, and the room was dirty! On Wednesday May 19, there was a flood in her room next to the window near the balcony. They could not figure out where the flood came from! But it filled up about half the room! When she asked the front desk clerk for assistance, she was given dirty towels! Housekeeping refused to clean her room. There was also construction, which she was unaware of. So it was noisy to the point to where she and her friends could not sleep! They were right next to the construction site! They were finally given clean towels, but she had to ask for them! The sheets had sand on them. So she was unable to sleep! There was also a pile of trash in the corners. Plus, she had to pay $200 for a room with a double bed. She deserves compensation for the HORRIBLE experience! She deserves to be compensated for a HORRIBLE stay!
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Date of stay: May 2021
Value
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Wilbffp101 wrote a review Mar 2020
Wilbraham, Massachusetts46 contributions10 helpful votes
This is an okay hotel, pretty light on amenities. Staff was friendly and courteous. No pool, though they allow you to borrow towels and bring them to the beaches that are within walking distance. Continental breakfast was poor.
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Date of stay: March 2020Trip type: Traveled with family
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Response from John Visco, Owner at El Canario by the Lagoon
Responded Sep 17, 2020
Thank you for your honest review. We do not have a pool but yes, the beach is less than five minutes away walking. We strive to offer an economical option in a very central location close to the best beaches in San Juan, restaurants, casinos, bars, the Condado Lagoon, and so much more. We are sorry our continental breakfast did not meet your expectations. We add that small value to make the experience better. Stay safe always.
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Eirejim wrote a review Mar 2020
Antioch, Illinois111 contributions71 helpful votes
It's a pleasant experience when the hotel you booked is the hotel you expected. I value communications as being a good indicator of a good establishment and the El Canario was great in their communications and confirmation. The hotel itself was close to the beach, restaurants, and shopping (even a Walmart within a 15 min walk!). It was clean and the breakfast was an added value. The taxi cost to the hotel was around $22 and the Uber to the cruise terminal was only $6.50. And the hotel receptionist was exceptional (management ... give her a raise!).
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Date of stay: February 2020
Location
Service
Sleep Quality
1 Helpful vote
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Response from John Visco, Owner at El Canario by the Lagoon
Responded Sep 17, 2020
We strive to make our guest experience the best possible. Thank you for great review. We believe we are a top value and centrally located, and we are proud to offer our guests a clean, safe, and economical option for your stay in San Juan.
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Thomas R wrote a review Mar 2020
Oak Hills, California64 contributions100 helpful votes
My wife and I stayed here for two nights prior to going on a cruise. The hotel is very clean and simple. It cost us $11 to uber there from the airport. The location is great. Very short walk to the beach and numerous restaurants near by. The staff is very friendly and the hotel has a free continental breakfast in the morning. I will definitely stay there again next time I am visiting Puerto Rico. Uber was $8 into old an Juan and same amount for ride to the port. Overall a great two day stay.
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
2 Helpful votes
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Response from John V, Owner at El Canario by the Lagoon
Responded May 5, 2020
Thank you for your review. Our mission is to provide a Clean, Friendly, and Economical product. We are happy you enjoyed your stay and hope you find it convenient to stay with us again. Safe travels.
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aanddball wrote a review Feb 2020
Kansas City, Missouri4 contributions2 helpful votes
We stayed there 2 weeks ago for 1 night before a cruise. As other reviewers said, small and older. And that's ok for us because the hotel was clean and in a safe area. Also the staff was very nice. A couple of blocks from the beach and a number of restaurants and bars. We had no problems walking around in the evening. I would stay there again.
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Date of stay: February 2020
Location
Service
Sleep Quality
1 Helpful vote
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Response from John V, Owner at El Canario by the Lagoon
Responded May 5, 2020
Thank you for staying with us. We are very happy you had a pleasant stay. Come back and see us.
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PRICE RANGE
$98 - $146 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
el canario by the lagoon hotel san juan
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
44
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Frequently Asked Questions about El Canario by the Lagoon
Which popular attractions are close to El Canario by the Lagoon?
Nearby attractions include Casino del Mar at La Concha Resort (0.1 miles), Ashford Avenue (0.06 miles), and Plaza Ventana del Mar (0.10 miles).
What are some of the property amenities at El Canario by the Lagoon?
Some of the more popular amenities offered include free wifi, a rooftop terrace, and self serve laundry.
Which room amenities are available at El Canario by the Lagoon?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at El Canario by the Lagoon?
Guests can enjoy an outdoor dining area during their stay.
Is parking available at El Canario by the Lagoon?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to El Canario by the Lagoon?
Conveniently located restaurants include Pannes, Mario Pagan Restaurant, and Kabanas.
Are any cleaning services offered at El Canario by the Lagoon?
Yes, self serve laundry and a clothes dryer are offered to guests.
Which languages are spoken by the staff at El Canario by the Lagoon?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to El Canario by the Lagoon?
Many travelers enjoy visiting Old San Juan (2.8 miles), Castillo San Felipe del Morro (3.3 miles), and San Juan National Historic Site (2.8 miles).
Is El Canario by the Lagoon accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.