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4 Cll Clemenceau Condado, San Juan 00907 Puerto Rico
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Traveler (138)
360
Panoramas (6)
Room & Suite (160)

About

#28 of 59 hotels in San Juan
Location
4.3
Cleanliness
4.0
Service
4.1
Value
4.0

Everyone needs a place to lay their weary head. For travelers visiting San Juan, El Canario Lagoon Hotel is an excellent choice for rest and rejuvenation. Well-known for its charming environment and proximity to great restaurants and attractions, El Canario by the Lagoon makes it easy to enjoy the best of San Juan.

Rooms at El Canario Lagoon Hotel provide a flat screen TV, a refrigerator, and air conditioning, and guests can stay connected with free wifi.

In addition, while staying at El Canario by the Lagoon guests have access to a 24 hour front desk, a sun terrace, and baggage storage. You can also enjoy free breakfast. Need a place to park? There is paid public parking available nearby.

For those interested in checking out popular landmarks while visiting San Juan, El Canario Lagoon Hotel is located a short distance from Ocean Park (1.7 mi) and The Capitol of Puerto Rico (2.1 mi).

While you’re here, be sure to check out some of the steakhouses, including Barrachina Restaurant, Fogo de Chão Brazilian Steakhouse, and Cayo Blanco, all of which are a short distance from Canario Lagoon Hotel.

During your visit, be sure to check out La Placita de Santurce (0.5 mi), which is a popular attraction within walking distance of the hotel.

Whether you’re traveling for business, pleasure or both, El Canario by the Lagoon is sure to make your visit to San Juan one worth remembering.

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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Hot tub
Free breakfast
Snorkeling
Canoeing offsite
Kids stay free
Rooftop terrace
Street parking
Wifi
Outdoor pool
Pool / beach towels
Shallow end in pool
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Vending machine
Patio
24-hour security
Baggage storage
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Dining area
Housekeeping
Private balcony
Refrigerator
Cable / satellite TV
Walk-in shower
Safe
Telephone
Wardrobe / closet
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, Spanish
482Reviews38Q+A78Room tips
Traveler rating
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Kevin Newman wrote a review Aug 2022
13 contributions3 helpful votes
El Canario Laguna is a great 3 star hotel. First time in Puerto Rico. I shared a room with my mother and it was everything I had hoped for. Staff were great, location was great, breakfast was great. Will definitely stay here next time. I read some reviews on google that made me have a little buyer's remorse but the hotel exceeded my expectations.
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Date of stay: June 2022Trip type: Traveled with family
Room Tip: Wake up early to have breakfast. Try to book a room on the west side because there is...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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IndoorCamper wrote a review Jul 2022
Denver, Colorado72 contributions18 helpful votes
+1
I will start with the most important reason for the low rating. The hotel is not clean. We had to wear shoes in our room because it had not been swept. The building next door is under construction and work starts at 7am sharp - no sleeping in if your balcony faces that side. Speaking of the balcony, when it rained, water came in from under the door. To help lessen the strong musty smell we had to keep the A/C super cold. There were mosquitos in the room both alive and smeared on the walls - see photos. The bed skirts have not been laundered in a long time. The hallways made me think of a mid-century sanitarium. I told the front desk there was a water leak going down the hall, so they put up a wet floor sign. As the the water continued to flow, the decided to toss a pile of towels on it. The breakfast area was treated by the exterminator during meal time...nope, not ok. Also the breakfast selections were sub-par, nothing fresh. Also they didn't turn on the A/C during the week. The lobby area is a hot mosquito playground. The side door to the courtyard is left open with a mosquito lamp inside the lobby, thus inviting them inside. Make sure stock up on what you may need. While the hotel had water and soda, the vending machines are out of order and appear to be so for quite some time. And they did not have laundry detergent as posted in the laundry area. I did a medium size load that took 2 cycles in the dryer totaling $6. Taking the elevator is a scary experience. If it comes when you push the button. It doesn't always stop evenly with the floor. So be prepared to step up or down when the door opens. And it stops with such a jolt that it actually loosened my hair clip. As stated, on their website, the pool pictured is not at the hotel. And the "beach club" is about 2 blocks away and is on the water, but the water is not accessible. It is for sunbathing only. The photo of the beach on their website, is not related to the beach club they offer. When we decided to take the long walk to the beach, they didn't have any beach towels available. I would not recommend this hotel, regardless of price.
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Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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HappyTraveler wrote a review Jul 2022
2 contributions
This hotel is up front about being a budget hotel surrounded by higher priced resorts, so my expectations weren't that high. Still, it was a pretty rough experience. Trying to sleep was a struggle with the comically loud AC unit in the room, and we had a room next to to the stairs and elevator, which banged loudly when people came in late at night. The room was constantly damp, and we had to keep the AC at 70 or below to keep the dampness at a tolerable level. I found myself wanting to be anywhere but in that room and wasted no time getting out in the morning. That being said, the beach club access was nice. The entry point at Condado beach was great, just beyond the pier, rocks, and heavy currents. The staff was also incredibly kind and attentive. I would say, if you can swing a pricier hotel in Condado, do it.
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Date of stay: July 2022
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Erika M wrote a review Jun 2022
Manuel Antonio, Costa Rica8 contributions1 helpful vote
The hotel did not disclose in their description that it does not have beach access. The closest beach, which is a 5 minute walk from the building, has a very strong current and people are not allowed to get in. They also said in their description that they had a pool. It was very disappointing to find out that they do not have a pool on site, they have a sort of an agreement with another building so that the guest can use their pool. So you actually have to leave the hotel to go to another building to use the pool. I booked a queen size bed, but the bed we got was a full. Very soft mattress which hurt our backs really bad. In general the room was very basic. And the bathroom sink was clogged. The only thing I can positively highlight is that they have a breakfast station and the food was good. That was a nice surprise. Also, they had a mortal kombat arcade console for free, my husband loved it. Regarding customer service, the staff was inflexible and refused to refund me for the first night that I could not use because the airline cancelled my flight due to weather conditions. In summary I can say that for the price you pay this place was a rip off. Lastly, we saw a roach in the lobby on our way out.
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: Stay away from this place and keep looking. If you are willing to pay $139 a night for a room...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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sparkyygirl wrote a review Apr 2022
milwaukee, WI119 contributions28 helpful votes
I checked in and had booked a queen balcony room with breakfast. I went to the room and found it was on level one next to the exit. When I went into the room the balcony was facing a cement wall and close to the sidewalk. I immediately went to the desk and told her I was traveling solo and didn’t feel safe so close to the street. She said we are booked!!! Next morning I went to look for the breakfast that was included in the price when I booked and was told they canceled breakfast for anyone that booked before the new owners bought it but I could buy it for 13.00! Really??? Then early evening the alarm kept going off and no one responded or did anything. I finally called the office on my cell phone to tell them it had been going off for around a half hour now. Hmmmm what if this had been a real issue and no response?? Water was luke warm for a shower? When I checked in she xeroxed my credit card on paper? How are these destroyed to protect my information? I asked her and she could't answer this question. There isn’t a deadbolt type lock on the door it is just the small one in the door knob. Told a friend that was going to stay here to find another place.
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Date of stay: February 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Wilbffp101 wrote a review Mar 2020
Wilbraham, Massachusetts46 contributions10 helpful votes
This is an okay hotel, pretty light on amenities. Staff was friendly and courteous. No pool, though they allow you to borrow towels and bring them to the beaches that are within walking distance. Continental breakfast was poor.
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Date of stay: March 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from John Visco, Owner at El Canario Lagoon Hotel
Responded Sep 17, 2020
Thank you for your honest review. We do not have a pool but yes, the beach is less than five minutes away walking. We strive to offer an economical option in a very central location close to the best beaches in San Juan, restaurants, casinos, bars, the Condado Lagoon, and so much more. We are sorry our continental breakfast did not meet your expectations. We add that small value to make the experience better. Stay safe always.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eirejim wrote a review Mar 2020
Mount Joy, Pennsylvania120 contributions74 helpful votes
It's a pleasant experience when the hotel you booked is the hotel you expected. I value communications as being a good indicator of a good establishment and the El Canario was great in their communications and confirmation. The hotel itself was close to the beach, restaurants, and shopping (even a Walmart within a 15 min walk!). It was clean and the breakfast was an added value. The taxi cost to the hotel was around $22 and the Uber to the cruise terminal was only $6.50. And the hotel receptionist was exceptional (management ... give her a raise!).
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Date of stay: February 2020
Location
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from John Visco, Owner at El Canario Lagoon Hotel
Responded Sep 17, 2020
We strive to make our guest experience the best possible. Thank you for great review. We believe we are a top value and centrally located, and we are proud to offer our guests a clean, safe, and economical option for your stay in San Juan.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thomas R wrote a review Mar 2020
Oak Hills, California69 contributions119 helpful votes
My wife and I stayed here for two nights prior to going on a cruise. The hotel is very clean and simple. It cost us $11 to uber there from the airport. The location is great. Very short walk to the beach and numerous restaurants near by. The staff is very friendly and the hotel has a free continental breakfast in the morning. I will definitely stay there again next time I am visiting Puerto Rico. Uber was $8 into old an Juan and same amount for ride to the port. Overall a great two day stay.
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from John V, Owner at El Canario Lagoon Hotel
Responded May 5, 2020
Thank you for your review. Our mission is to provide a Clean, Friendly, and Economical product. We are happy you enjoyed your stay and hope you find it convenient to stay with us again. Safe travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
aanddball wrote a review Feb 2020
Kansas City, Missouri6 contributions4 helpful votes
We stayed there 2 weeks ago for 1 night before a cruise. As other reviewers said, small and older. And that's ok for us because the hotel was clean and in a safe area. Also the staff was very nice. A couple of blocks from the beach and a number of restaurants and bars. We had no problems walking around in the evening. I would stay there again.
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Date of stay: February 2020
Location
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from John V, Owner at El Canario Lagoon Hotel
Responded May 5, 2020
Thank you for staying with us. We are very happy you had a pleasant stay. Come back and see us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ningbo3 wrote a review Feb 2020
Asheville, North Carolina137 contributions113 helpful votes
Last time we stayed was 15 years ago. Little has changed. Older property located one block from the water. At $100 a night its about a third of the cost of the beachfront hotels. We rented two chairs ,umbrella, and towels from La Concha for $20. Our room was adequate size with a small balcony that had a view of the lagoon. It had a table ,two chairs, and fridge. No micro wave or coffee maker. Tiny bathroom with cheap amenities. Hotel has rooftop terrace with tables and great views. No one else used it the two nights we stayed. Continental breakfast was adequate but only fruit a banana. You can eat outside in a small garden. Lots of tropical ambiance. There is a pay washer/dryer. Computer/printer. No pool. Staff was outstanding. Couldn't do enough for us. Located in Condado section of San Juan. Numerous bars, restaurants, and stores within easy walking distance. No smoking property. Uber was readily available.
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Date of stay: January 2020
Rooms
Service
Sleep Quality
Room Tip: Can pay more for balcony with water view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from John V, Owner at El Canario Lagoon Hotel
Responded May 5, 2020
Thank you for your review. We appreciate your stay and hope you find it convenient to stay with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$111 - $156 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
el canario by the lagoon hotel san juan
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
44
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EL CANARIO LAGOON HOTEL $79 ($̶1̶3̶4̶) - Updated 2022 Prices & Reviews - San Juan, Puerto Rico

Frequently Asked Questions about El Canario Lagoon Hotel
Which popular attractions are close to El Canario Lagoon Hotel?
Nearby attractions include Casino del Mar at La Concha Resort (0.1 miles), Ashford Avenue (0.06 miles), and Condado Beach (0.10 miles).
What are some of the property amenities at El Canario Lagoon Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a hot tub.
Which room amenities are available at El Canario Lagoon Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at El Canario Lagoon Hotel?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at El Canario Lagoon Hotel?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to El Canario Lagoon Hotel?
Conveniently located restaurants include Pannes, Kabanas, and Ben & Jerry's Condado.
Are there opportunities to exercise at El Canario Lagoon Hotel?
Yes, guests have access to an outdoor pool during their stay.
Are any cleaning services offered at El Canario Lagoon Hotel?
Yes, self serve laundry and a clothes dryer are offered to guests.
Which languages are spoken by the staff at El Canario Lagoon Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to El Canario Lagoon Hotel?
Many travelers enjoy visiting Old San Juan (2.8 miles), San Juan National Historic Site (2.8 miles), and Castillo San Felipe del Morro (3.3 miles).
Does El Canario Lagoon Hotel have any great views?
Yes, guests often enjoy the city view available here.