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Caribe Hilton San Juan

AMOMA$194*
View Deal
#19 of 46 Hotels in San Juan
GreenLeadersSilver level
05/14/2017 05/15/2017
1 room 2 adults 0 children
$225*
$194*
Great Deal
$212*
$212*
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Caribe Hilton San Juan
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6,779 Reviews from our TripAdvisor Community

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Showing 6,343: English reviews
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Reviewed yesterday NEWvia mobile

Arrived at 1:30. Told suite ready by 4, or earlier. 3:40 checked back, not ready. 4:10 not ready. 4:37 threw little fit, told putting $50 credit on room, go have some lunch. Already spent $60 on lunch at their bar. 5:05 daughters in tears, exhausted, wife not happy, nor am I. Hilton Honors Member, means nothing. Never again.

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Helpful?
Thank mshunk1
Dearborn, Michigan, United States
HOTEL’S FAVORITE REVIEW
Reviewed January 7, 2017

We were lucky enough to get an Ocean view room which definitely gave us something to look out at every morning and night. Unfortunately the room itself just felt a bit dated overall. We could quite place one thing overall that was lacking but you could definitely feel this place was quite the spot in its hay day. I really...

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Helpful?
1Thank RJMontalvo
About Hotel's Favorite Review
joselinelopezvela, Guest Relations Manager at Caribe Hilton San Juan, responded to this review

Dear RJ Montalvo, Thank you for taking the time to share your experience about your recent stay at our hotel. It is pleasing to know you love many aspects of our hotel including our Snuba water sports, variety of restaurants offering phenomenal drinks and great dishes. We appreciate your feedback with respect to your recent stay in our property; it...

Nerja, Spain
Reviewed 2 days ago NEW

We were meant to be there 2 nights prior to a cruise, but thanks to an airline mix-up we got stranded in Santo Domingo in the middle of the night, and were not able to cancel the room in San Juan.The staff were most understanding and did not charge us for the extra night, which they would have been entitled...

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Helpful?
Thank Lynn A
Reviewed 3 days ago NEW

My family stayed at the Caribe Hilton for a week while vacationing in Puerto Rico. The hotel is lovely, the staff is always friendly and accommodating and our room was outstanding. I am not sure where to start! We had a nice ocean view that also overlooked the tropical garden. We went to sleep every night to the sound of...

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Helpful?
1Thank Lee E
San Antonio TX, United States
Reviewed 3 days ago NEW

Ms. Rodriguez was helpful before, during, and after the stay. She knows just about everything. The restaurants is the hotel were excellent, though Morton's is overpriced. Would appreciate counselling on tipping the staff.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank robertrB2566UL
Sumter, South Carolina
Reviewed 3 days ago NEW

Gorgeous site that I had been to many times before on business. Have upgraded over the years. Main areas of disappointment was as an Honors Member it did not seem to provide us with any room upgrades/perks. All food was great quality (especially worth checking out is the Pina Colada Club), and pricey. All staff was courteous. Beach and pool...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank M7355NOrickl
joselinelopezvela, Guest Relations Manager at Caribe Hilton San Juan, responded to this review

Thank you for sharing your family stay at the Caribe Hilton. It is pleasing to know you like many aspects of our hotel including our courteous team member service. Thanks again for your comments and we hope to see you back in the near future.

Harrisburg, Pennsylvania
Reviewed 4 days ago NEW

Stayed at the Caribe for a mix of business and relaxation. Hotel is well appointed, comfortable, good location. Workshop breakfasts olon an outdoor patio, rooms were clean, quiet, comfy beds. Walking distance to Old San Juan. Restaurants and bars in hotel were great (Lemongrass was awesome) Hope to be back.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Maria M
Reviewed 4 days ago NEWvia mobile

My family of 6 (4 kids) decided to stay two nights at the Caribe Hilton while on our 10 day vacation in Puerto Rico. We were staying with friends in Guaynabo but wanted to spend some time at a resort with the family. This is our second stay at the Caribe Hilton. The first was a few years ago and...

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Helpful?
Thank joseiflores
West Barnstable, Massachusetts
Reviewed 4 days ago NEW

Checked in for one night so we could see Old San Juan before heading east to Fajardo. Check in quick and easy, but had to ask for the breakfast vouchers. Lobby is beautiful and a nice place to sit and relax. Had an ocean view room in the towers, perfect for one night. Big shower in bath, bathroom could use...

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Helpful?
Thank wheldon
joselinelopezvela, Guest Relations Manager at Caribe Hilton San Juan, responded to this review

We are delighted to read your stay was a good one and thank you for taking of your time to share your experience with everyone. Thanks again for your comments and we hope to see you back in the near future.

Plymouth Meeting, Pennsylvania
Reviewed 5 days ago NEW

In planning our trip, we worked with Alissa Schemmer with TripGuy Travel. She gave us a couple hotel options and we chose the Caribe Hilton due to its central location and close proximity to the airport. We were traveling with 2 small children (3 and 6). The room and service were great. Hotel staff was always very helpful. The pool...

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Helpful?
1Thank srobin12
joselinelopezvela, Guest Relations Manager at Caribe Hilton San Juan, responded to this review

We are delighted to read your family stay was a pleasant one and thank you for taking of your time to share your experience with everyone. We strive to deliver great service and it is refreshing to know when that is achieved. Thanks again for your comments and we hope to see you back in the near future.

Questions? Get answers from hotel staff and past guests. Ask a question

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05/14/2017 05/15/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The historic and iconic Caribe Hilton offers an ideal combination of leisure facilities and activities and is home to Caribar, the birthplace of the pina colada. The resort is situated on a private 17-acre lushly landscaped peninsula with a secluded beach and is located near the Old San Juan historic district and many of the destination's top attractions. ... more   less 

Additional Information about Caribe Hilton San Juan

Address: 1 San Geronimo Street, San Juan 00901-2401, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range: $175 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Caribe Hilton San Juan 4*
Number of rooms: 652
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hilton Hotels Direct, Hotwire, Travelocity, Hotels.com, Evoline ltd, getaroom.com, HotelQuickly, TripOnline SA and Cancelon so you can book your Caribe Hilton San Juan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Caribe Hilton San Juan Hotel San Juan
Hilton Hotel San Juan
Hilton Hotel Caribe
Hilton San Juan
San Juan Caribe Hilton Hotel
Hotel Style:
#2 Green Hotel in San Juan
#5 Spa Hotel in San Juan
#6 On the Beach Hotel in San Juan
#9 Luxury Hotel in San Juan
#11 Family Hotel in San Juan
#12 Romantic Hotel in San Juan
#13 Business Hotel in San Juan
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Questions & Answers

Here's what travelers have asked, with answers from Caribe Hilton San Juan staff and other travelers.
206 questions
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New Orleans, Louisiana
Commack, New York

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Questions? Get answers from Caribe Hilton San Juan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Corner suites are awesome.”
vwnotabug, 1 week ago | Read review
“Choose a different hotel, this place needs an overhaul !”
LaraE878, 2 weeks ago | Read review
“If you decide to try the villas ask for a high floor”
avasold, 2 weeks ago | Read review
“Corner suite in the main building or high floor in the Honors Tower.”
danwF4786VC, 2 weeks ago | Read review
“Bring earplugs --the walls are paper thin.”
LM_Bracero, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
AMOMA
$194* /night
View Deal
Booking.com$212
TripAdvisor$212
Elvoline$225
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
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