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Caribe Hilton San Juan

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Caribe Hilton San Juan
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6,069 Reviews from our TripAdvisor Community

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Showing 5,701: English reviews
Gatlinburg, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Last week a new security feature was implemented on the pool area by identifying the hotel guests with wrist bands. As I observed Officer Ramos' professionalism as he informed us of the changes, assisting and assuring us the new changes I knew the stay at the Hilton would be an excellent one. In addition to the Pool Stand there is... More 

Helpful?
1 Thank corianoa
Stow
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

Hilton is our hotel of choice, the pool and lagoon are fantastic with breathtaking views. We stayed here the night before our cruise and I would stay here again, walking distance to Old San Juan and plenty of meal choices from budget to fine dining.

Helpful?
1 Thank Melissa S
Glendale Heights, Illinois
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Overall the hotel and its grounds are nicely maintained and clean. Security was all over the place so you have a sense of safety as well. There is a private beach and a very nice pool area. There are a few restaurants and bars on the property, but they're very expensive. For example, it'll cost you $8 for a can... More 

Helpful?
Thank Arturo C
Norwich, Connecticut
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

It was beautiful hotel the room are gorgeous on the Main Side. We overlook the ocean & pool. It was great waking up to the sound of the ocean & looking at the waves while relaxing on are patio. The grounds are phenomenal, the swim up bar is excellent. You must try there Island Hot Dog. The Coincerge Eric &... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank linda b
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I came to Puerto Rico for my first time this past weekend due to a project there and I loved my stay here. It was a lot of fun! Super close to the beach, pools were really nice,the food was delicious, and the bartenders were nice. There was one bartender, though who stood out ....Rodolfo Valentin, who was SO awesome... More 

Helpful?
1 Thank Melody G
Pembroke Parish, Bermuda
1 review
4 of 5 stars Reviewed 3 days ago NEW

Overall quality hotel great location and beach front access. Service was great from checkin to checkout, on location steak house gave first class service. Room was clean, updated and views were great. Will return

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 442detrad
Arlington, Texas
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I booked this hotel, with our Hilton Honors points, as an afterthought because it was convenient to the cruise port. After our seven day cruise, we stayed an extra day in San Juan. Turns out, this place is phenomenal. Excellent beachfront room with a great view. The property has four large pools which are adjacent to the beach area. If... More 

Helpful?
Thank Chava2014
VENICE, CA
1 review
3 of 5 stars Reviewed 5 days ago NEW

We stayed there for a week in September. It's a clean basic resort in a great location. Basic service, basic food. If you are looking for a fancy resort you should stay somewhere else. The pool and private beach as well as the gym are the best features.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank andreasd48
joselinelopezvela, Guest Relations Manager at Caribe Hilton San Juan, responded to this review

Dear Andrea, Thank you for taking the time to share your experience about your recent stay at our hotel. We are glad that you enjoy our pool and private beach as well as the gym. We sincerely appreciate your feedback and we're very sorry you were unhappy with service and food. Our Executive Team is reviewing your comments to ensure... More 

Bristol,CT, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Our stay was great, the staff were friendly and all the food we ate while we were on the resort was great! Drinks are a little expensive at the bar, but they have a liquor store in walking distance as well as bottles for sale in the gift shop. The pool area was great with the cabanas and day beds,... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Amanda D
joselinelopezvela, Guest Relations Manager at Caribe Hilton San Juan, responded to this review

Dear Amanda, We appreciate you taking the time to share your experience while in our property. We are delighted to see your stay was a great one in every day enjoying our pool and private beach. We strive to deliver great service and it is refreshing to know when that is achieved. We thank you again for staying with us... More 

Chicago, Illinois
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Two parts to the review: Hilton overall (at a corporate level) and then the resort itself. To preface, I've been a Hilton Diamond member for months; used 100,000 points to send my mom and step dad to PR for a mini getaway. Originally booked the El San Juan Hotel and Casino back in December 2015. Called up the customer service... More 

Helpful?
2 Thank Gabe C
joselinelopezvela, Guest Relations Manager at Caribe Hilton San Juan, responded to this review

Dear Mr. Gabe, Thank you for choosing our property for the staying of your parents and for your feedback about their stay. We like to express our sincere apologies for the inconvenience your parents encountered while in our property, we did not meet their expectations. Our goal is to exceed expectations and deliver an excellent service. We take appreciate your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Caribe Hilton, the ultimate beachfront hotel in San Juan, is set on an exclusive peninsula made up of 17 acres of lush tropical gardens. This Puerto Rico Hilton is ideally situated between historic old San Juan and the exciting Condado area, offering a secluded beach, lavish accommodations and amenities tailored to families, couples and business travelers alike. This San Juan hotel is just a 15-minute drive from Luis Munoz Marin Airport and the closest resort to Old San Juan area. ... more   less 

Additional Information about Caribe Hilton San Juan

Address: 1 San Geronimo Street, San Juan 00907-1052, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range: $167 - $506 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Caribe Hilton San Juan 4*
Number of rooms: 652
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotwire, Hotels.com, Odigeo, Travelocity and Jetsetter so you can book your Caribe Hilton San Juan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Caribe Hilton San Juan Hotel San Juan
Hilton Hotel San Juan
Hilton Hotel Caribe
Hilton San Juan
San Juan Caribe Hilton Hotel
Hotel Style:
#5 Spa Hotel in San Juan
#6 On the Beach Hotel in San Juan
#9 Luxury Hotel in San Juan
#11 Family Hotel in San Juan
#12 Romantic Hotel in San Juan
#13 Business Hotel in San Juan
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