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Caribe Hilton San Juan

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#20 of 46 Hotels in San Juan
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Caribe Hilton San Juan
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6,280 Reviews from our TripAdvisor Community

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Showing 5,875: English reviews
Rio Grande, Puerto Rico
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed yesterday NEW via mobile

Great location within 5 minutes to old San Juan, private Beach, beautiful pools, beautiful gardens, awesome Asian Restaurant, and Great In room breakfasts. Super fast check-in and check out, I booked with Hilton Honors Points and got a Stunning Ocean View so great, will come back sometime in 2017.

Helpful?
1 Thank brianalexis2
San Juan, Puerto Rico
2 reviews
Reviewed yesterday NEW

We stayed in the hotel for two nights and the experience was not gratifying at all, the room was very dated and the bathroom as well. There where bedbugs that made me and my husband itchy. This Tower needs renovation ASAP. The hotel has wonderful facilities but it looks tired and in need of maintenance. It 's a pity because... More 

Helpful?
Thank moreira2355
Level Contributor
89 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW via mobile

Nice hotel in San Juan PR ..I had great time order champagne security try TELL use we couldn't have bottles in hot-tub bartender came over and corrected him real quick had 3 bottles Moët ... really got to relax and enjoy our self

Helpful?
Thank Toy A
Montpelier, Virginia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 days ago NEW

I would agree that when it comes to decor, perhaps a refresh is needed. The bathrooms definitely could use some tweaking. However, the room was very spacious, lovely ocean view, and clean. The staff are superior! Super friendly and very accommodating. There are several restaurants on the property--including Starbucks, Quiznos and Morton's Steakhouse. I dined at two restaurants on the... More 

Helpful?
Thank T B
Charlotte, North Carolina
1 review
Reviewed 2 days ago NEW

The hotel is nice the private beach and pool area and private garden other than that I was in 7 th floor smelled like paint lots of noise one nite couldn't sleep my room was not clean for a day out of the seven days I stayed also bathtub was not cleaned for a couple of days found it disgusting,... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank luismU3291BR
Memphis, Tennessee
1 review
Reviewed 2 days ago NEW

Good service overall. Lemon Grass was excellent service Thanks to Angel David Fumero! Great susi, food & drinks.I will definitely recommend friends and family to visit this restaurant when they visit Puerto Rico

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kevin D
joselinelopezvela, Guest Relations Manager at Caribe Hilton San Juan, responded to this review

Dear Kevin D, Thank you for sharing. It is wonderful to know Angel David played a significant role in making your stay amazing and we will share your kind words with him. We are looking forward to our next opportunity to provide you with another great vacation. More 

Norwich, United Kingdom
Level Contributor
6 reviews
Reviewed 2 days ago NEW via mobile

Room was clean spacious and modern. We had a room on the 9th floor with a fantastic view! Hotel staff friendly and helpful. Stay was only marred by being pick pocketed on route from our room to the front of the hotel. Also beware of add-ons to your bill, a stay that should have cost approx £150 ended up costing... More 

Helpful?
Thank salliedean
Rancho Cucamonga, California
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW

My wife and I were going on a Caribbean cruise so we stayed the night before we left port and another night after we got back. The first stay was awesome, we stayed in the new renovated part of the hotel, overall very clean room with a great ocean view. The second time we stayed, we were in the older... More 

Helpful?
Thank pmik16
Providence, United States
Reviewed 2 days ago NEW

A group of us enjoyed a trip in this hotel for a week. The newly renovated main building looks great. Almost every room has partial or full ocean view. The renovation is modern. The staff is super friendly. This hotel has so many restaurants. The starbucks is also great breakfast and has the coffee we are used to. A ton... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank jianhaoc615
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 days ago NEW via mobile

The only reason this hotel gets a rating of one, is because of the great friendly staff. Other than that I would give this hotel a zero! Beware of the bedbugs! My sisters and my brother woke up with bites all over their body. The hotel denied the presence of bedbugs even though every night more bites would appear. We... More 

Helpful?
6 Thank Diamond T
joselinelopezvela, Guest Relations Manager at Caribe Hilton San Juan, responded to this review

Dear Diamond T, Thank you for taking a moment to share your experience. We are so sorry you found your room unacceptable. We can assure you that are not the standard in our hotel. We work hard to make sure our housekeepers keep each and every guest room and bathroom clean; our apologies. We’d love to have you as our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Caribe Hilton, the ultimate beachfront hotel in San Juan, is set on an exclusive peninsula made up of 17 acres of lush tropical gardens. This Puerto Rico Hilton is ideally situated between historic old San Juan and the exciting Condado area, offering a secluded beach, lavish accommodations and amenities tailored to families, couples and business travelers alike. This San Juan hotel is just a 15-minute drive from Luis Munoz Marin Airport and the closest resort to Old San Juan area. ... more   less 

Additional Information about Caribe Hilton San Juan

Address: 1 San Geronimo Street, San Juan 00907-1052, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range: $196 - $550 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Caribe Hilton San Juan 4*
Number of rooms: 652
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Hotels.com, Travelocity, Expedia, Odigeo and Jetsetter so you can book your Caribe Hilton San Juan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Caribe Hilton San Juan Hotel San Juan
Hilton Hotel San Juan
Hilton Hotel Caribe
Hilton San Juan
San Juan Caribe Hilton Hotel
Hotel Style:
#2 Green Hotel in San Juan
#5 Spa Hotel in San Juan
#6 On the Beach Hotel in San Juan
#10 Luxury Hotel in San Juan
#11 Family Hotel in San Juan
#12 Romantic Hotel in San Juan
#13 Business Hotel in San Juan
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Questions & Answers

Here's what travelers have asked, with answers from Caribe Hilton San Juan staff and other travelers.
160 questions
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New Orleans, Louisiana
Commack, New York

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Questions? Get answers from Caribe Hilton San Juan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay in the newly renovated building not the tower”
 of 5 bubbles pmik16, 2 days ago | Read review
“Try to Stay in the Main Building, the Rooms seem to be more updated than the other ones.”
 of 5 bubbles oageev, 3 days ago | Read review
“Do not stay in the tower!”
 of 5 bubbles seawolf1963, 3 days ago | Read review
“Choose a room in the main building NOT the Hilton Honors Tower.”
  • If we look towards town from our room on the 10th floor.
  • The view from our balcony on the 10th floor.
  • A king bed room with an ocean view in the main building on the 10th floor.
 of 5 bubbles ColliersLivingLife, 1 week ago | Read review
“Main building renovated rooms overlooking ocean”
 of 5 bubbles mommyto2girls, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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