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    Caribe Hilton San Juan

    1 San Geronimo Street, San Juan 00901-2401, Puerto Rico
    +1 855-605-0316
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    12/3/2017 12/4/2017
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    Traveler (4279)
    Room & Suite (1060)
    Pool & Beach (763)
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    Overview
    • Excellent32%
    • Very good38%
    • Average17%
    • Poor8%
    • Terrible5%
    Travelers talk about
    “private beach” (670 reviews)
    “pina colada club” (173 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Housekeeping
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    San Juan Marriott Resort & Stellaris Casino
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    #10 of 47 hotels in San Juan
     
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    #6 of 47 hotels in San Juan
     
    Ciqala Luxury Suites
    891 reviews
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    Condado Vanderbilt Hotel
    1,983 reviews
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    Rooms
    Dec 3Dec 4
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (7,207)
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    1 - 5 of 6,722 reviews

    Reviewed 1 week ago

    AMAZZING!!!!!! Our Honey Moon was AMAZZING LOVED this Resort and would love to go back for our 1yr Anniversarry next August but i dont know if they will be open Broke my heart to see the devastation that this Island and the People of the...More

    Thank valeriececchini1971
    Response from joselinelopezvela, Guest Relations Manager at Caribe Hilton San JuanResponded 5 days ago

    Dear Valerie, Thank you for taking a moment to share your honeymoon experience. We are pleased to hear you found the hotel service and amenities AMAZING!!! We look forward to welcoming you back to our hotel in your 1st wedding Anniversary.

    Hotel's Favorite
    Reviewed July 24, 2017

    We stayed this weekend and the hotel was very crowded but the service from the staff was fast and great. On Friday night we had issues with noises from another room and I called the front desk and they sent security to knock on the...More

    2  Thank AidaMari
    Response from joselinelopezvela, Guest Relations Manager at Caribe Hilton San JuanResponded July 26, 2017

    Dear Aida Mari, Thank you for sharing your experience. How wonderful it is to know your experience at our hotel was nothing short of great one. From the fast and great service and great selection of food in Palmeras Restaurant. It was a pleasure to...More

    Reviewed 3 weeks ago

    This is not business as usual, employees also experience the devastation of Maria in their own homes. We've stayed at the Hilton many , many times, great customer service is their signature, never an issue, always pleasant...please be patient and understand the stress this facility...More

    Thank miguel p
    Response from joselinelopezvela, Guest Relations Manager at Caribe Hilton San JuanResponded 2 weeks ago

    Dear Miguel & Lisa, Thank you for taking a moment to share your experience. We are pleased to hear you found our customer service to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

    Reviewed October 11, 2017

    well appointed, full service property. we primarily visited historical and culteral venues while in san juan. the hotel staff were very hospitable, especially Silvestre Ramos. he is provides security at the large waterfront pool. no matter what time of day we visited the pool, Silvestre...More

    Thank falconflyr
    Response from joselinelopezvela, Guest Relations Manager at Caribe Hilton San JuanResponded October 12, 2017

    Thank you for sharing your experience. It is lovely to hear that the outstanding service from our team members and the our historical and cultural venues have been highlights of your visits. We will pass along your kind words to Silvestre Ramos, as providing unforgettable...More

    Reviewed October 9, 2017

    We were not paid guests but refugees. When my wife first asked about options and our willingness to pay for another room she was scolded by numerous employees and we were told we were lucky and should be grateful to be alive and have a...More

    Thank juliusjv
    Response from joselinelopezvela, Guest Relations Manager at Caribe Hilton San JuanResponded October 13, 2017

    Thank you for your review. We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and team members, and we are always looking for ways to improve our customer experience. Your satisfaction is...More

    San Juan Marriott Resort & Stellaris Casino
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    Condado Vanderbilt Hotel
    1,983 reviews
    #1 of 47 hotels in San Juan
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Beachfront
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Business Center with Internet Access
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • $234 - $518 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in San Juan
    • #4 Spa Hotel in San Juan
    • #6 On the Beach Hotel in San Juan
    • #9 Luxury Hotel in San Juan
    • #11 Family Hotel in San Juan
    • #12 Romantic Hotel in San Juan
    • #13 Business Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 652
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Hotwire, Cancelon, Evoline ltd, Cheap Tickets, HotelQuickly, TripOnline SA and getaroom.com so you can book your Caribe Hilton San Juan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Caribe Hilton San Juan Hotel San Juan ,
    • Hilton Hotel San Juan ,
    • Hilton Hotel Caribe ,
    • Hilton San Juan ,
    • San Juan Caribe Hilton Hotel
    Add Photo Photos
    Traveler (4279)
    Room & Suite (1060)
    Pool & Beach (763)
    Dining (120)
    Hotel & Grounds (2607)
    Bathroom (138)
    Family and Play Areas (27)
    Business Center & Event Rooms (13)
    Nearby
    Sponsored by:
    Ciqala Luxury Suites
    891 reviews
    .77 miles away
     
    La Concha Renaissance San Juan Resort
    7,607 reviews
    .88 miles away
     
    Condado Vanderbilt Hotel
    1,983 reviews
    .71 miles away
     
    San Juan Marriott Resort & Stellaris Casino
    6,498 reviews
    1.15 miles away
     
    Nearby Restaurants
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    .35 miles away
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    .11 miles away
    El Mercado de Paseo Caribe
    86 reviews
    .11 miles away
    Morton's The Steakhouse
    564 reviews
    .05 miles away
    Nearby Attractions
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    Ask a question
    Questions & Answers
    leafpeeper
    October 25, 2017|
    Answer
    Response from RSpicer |
    Is there any shopping nearby?
    -1
    Votes
    Lee E
    October 13, 2017|
    AnswerShow all 8 answers
    Response from Wendy C | Reviewed this property |
    I am sorry to tell you that because of the hurricane Maria , a catastrophic category 5 hurricane, the Hotel suffered and it’s closed for renovation , but we expect that will be back on business by late November or mid... More
    2
    Votes
    acj32
    September 22, 2017|
    AnswerShow all 6 answers
    Response from ES765 | Reviewed this property |
    I dont think the immediate future is a good time to visit Puerto Rico.
    0
    Votes
    Room Tips
    "Best views"
    Read review
    "For breakfast go to Tropical or el mercado de paseo caribe. 2 minutes walk and better priced!"
    Read review
    "When checking in, ask for a room on the west side because the sunsets are amazing!"
    Read review
    "Go to another hotel"
    Read review
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