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Caribe Hilton San Juan

Booking.com$205*
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#20 of 46 Hotels in San Juan
GreenLeadersSilver level
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Caribe Hilton San Juan
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6,867 Reviews from our TripAdvisor Community

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New York City, New York
Reviewed today NEW

This was my second time at the Caribe. In between visits, my sister stayed there as well and loved it. It's in a wonderful location. The hotel is clean and updated, the pool area is wonderful and the staff was helpful and nice. When I checked in, there was a little mixup about the room type I had reserved. Radames...

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Helpful?
Thank Astorian13
East Coast
HOTEL’S FAVORITE REVIEW
Reviewed 5 weeks ago

Everything about our stay here was just top notch. Beautiful hotel from the open air lobby to the sheltered beach, warm pools, and fantastic views. Check in was fast and friendly. One of the main elevators was out of service, but we quickly learned the "back" route using the service elevator (there were signs directing us to them) and never...

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Helpful?
1Thank vwnotabug
About Hotel's Favorite Review
Dublin, Ireland
Reviewed yesterday NEWvia mobile

Had the good fortune to stay here for work for four nights last year. Unfortunately I had a busy schedule so didn't sample everything the hotel had to offer. I would recommend a pina colada by the pool bar a great way to chill.

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Helpful?
Thank Ian D
Reviewed yesterday NEWvia mobile

Awesome hotel on the beach! 3 stays per month The staff at the front desk is both professional and pleasant! The Security staff is diligent , efficient and on point! I want to make special mention of Sylvester Matos who in spite of having a not so pleasant job( checking everyones bags upon entering the pool/beach area) he does it...

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Helpful?
Thank Iris C
Pennsylvania
Reviewed yesterday NEW

Girlfriend retreat. Average rooms which needed updating but close to downtown Old San Juan and Condado. Hotel is situated on the beautiful caribbean blue waters. Breathtaking views, but hotel itself needs a face lift and landscaping. The beach is beautiful and the staff is very friendly. Cab service is nearby and cost about $7 one way to Old San Juan.

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Helpful?
1Thank Laney90
Hoboken, New Jersey
Reviewed 2 days ago NEW

This is a good hotel, would not stretch to say great. Pool area is beautiful, plenty of chairs and places to layout. Friendly Staff. Beautifully kept ocean. The Starbucks by the pool shown in the picture is only open for specific times I assume as it was not functioning when I was there for a week. Great to watch fish...

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Helpful?
1Thank Dina M
joselinelopezvela, Guest Relations Manager at Caribe Hilton San Juan, responded to this review

Dear Dina M, It is pleasing to know you like many aspects of our hotel including our beautiful pool areas, friendly team members, beautiful kept ocean, amazing piña colada and great amenities. We appreciate your input and apologize you were disappointed with your guest room. Our Executive Team is reviewing your comments to ensure they are used to improve our...

Oak Ridge, Tennessee
Reviewed 2 days ago NEW

Lovely hotel with great view of the ocean. Plenty of places to hang out to enjoy the ocean view. Loved the hammocks hanging between the palm trees. They just call to you. We had a suite and the view was spectacular. Our room wasn't ready when we arrived, but not a problem. We just sat on the patio and enjoyed...

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Helpful?
Thank doublelope
Chicago, Illinois
Reviewed 3 days ago NEW

My wife and I returned to the Hilton Caribe this May and really found the property to be refreshed and extremely welcoming. All of the employees went out of their way to engage us and make sure we were having a good vacation. In particular the pool bar has the great bartenders as always but the menu has better selections...

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Helpful?
Thank scott p
joselinelopezvela, Guest Relations Manager at Caribe Hilton San Juan, responded to this review

Dear Scott P, We appreciate you taking the time to share your experience while in our property. We are delighted to see your stay was a great one. We strive to deliver great service and it is refreshing to know when that is achieved. We thank you again for staying with us and we look forward to welcome you in...

Woodstock, Georgia
Reviewed 3 days ago NEWvia mobile

The room reservation came thru as a Tower reservation. We hadn't asked for a Tower room. We were given a non updated room and told for $35 a nite we could have updated non Tower room. The room was moldy , both smell AND visible in the bathroom and worn. We called the desk and was changed to an updated...

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Helpful?
1Thank tom4651
joselinelopezvela, Guest Relations Manager at Caribe Hilton San Juan, responded to this review

We are thrilled to hear that the level of service you received from our team members left a lasting impression on you. This is uncharacteristic of our hotel and team members, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our...

Reviewed 3 days ago NEW

Lovely hotel with an open reception area and two beautiful parrots let you know that you have arrived to the tropics. The staff is very efficient and friendly. My first stay at the Caribe Hilton was in 2008, I had very fond memories of my stay. I was not disappointed in this trip, the parrots are still there and the...

Review collected in partnership with Hilton Hotels & Resorts
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Thank 360estelav
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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Concierge
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The historic and iconic Caribe Hilton offers an ideal combination of leisure facilities and activities and is home to Caribar, the birthplace of the pina colada. The resort is situated on a private 17-acre lushly landscaped peninsula with a secluded beach and is located near the Old San Juan historic district and many of the destination's top attractions. ... more   less 

Additional Information about Caribe Hilton San Juan

Address: 1 San Geronimo Street, San Juan 00901-2401, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range: $186 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Caribe Hilton San Juan 4*
Number of rooms: 652
Reservation Options:
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Also Known As:
Caribe Hilton San Juan Hotel San Juan
Hilton Hotel San Juan
Hilton Hotel Caribe
Hilton San Juan
San Juan Caribe Hilton Hotel
Hotel Style:
#2 Green Hotel in San Juan
#5 Spa Hotel in San Juan
#6 On the Beach Hotel in San Juan
#10 Luxury Hotel in San Juan
#11 Family Hotel in San Juan
#12 Romantic Hotel in San Juan
#13 Business Hotel in San Juan
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Questions & Answers

Here's what travelers have asked, with answers from Caribe Hilton San Juan staff and other travelers.
213 questions
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New Orleans, Louisiana
Commack, New York

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Questions? Get answers from Caribe Hilton San Juan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I chose a tower room with balcony on a high floor. Lovely views!”
Astorian13, today | Read review
“Not sure its worth the price for the ocean view as it is quite hindered by the dirty roof in front of you.”
dinam151, 2 days ago | Read review
“Higher rooms have better views and have less noise from the air conditioning fans on the lower roofs”
241scottp, 3 days ago | Read review
“The higher the better the view of the ocean is.”
I9874DWdavidp, 5 days ago | Read review
“Ask for a garden wing, ocean view room.”
jeantier, 6 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$205* /night
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HotelQuickly$369
Hilton.com$205
Orbitz.com$205
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Prices are for 1 room, 2 adults
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