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San Juan Marriott Resort & Stellaris Casino

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1309 Ashford Avenue, San Juan 00907-1324 Puerto Rico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (4055)
Room & Suite (997)
Pool & Beach (811)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from San Juan Marriott Resort & Stellaris Casino
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 57 hotels in San Juan
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Only five miles from Luis Munoz International Airport, located in the prestigious Condado neighborhood of San Juan, find the spectacular San Juan Marriott Resort & Stellaris Casino. Our resort in San Juan, Puerto Rico sits in a highly desirable beachfront location only minutes from numerous restaurants and bars. The property boasts 513 spacious guest rooms and 12 suites, most with spectacular Atlantic Ocean views; the 24 hour Stellaris Casino on site, two outdoor pools, two lighted tennis courts and Ocean Club Wellness Center that features a wide array of massages and treatments in addition to the health club. Food & Beverage offerings include La Vista Latin Grill, La Isla Beach Bar & Grill, La Isla Pool Bar, Wan Chai Noodle Bar, Coffee Merchant and the ultra chic Red Coral Lounge. Come and enjoy the comfort and atmosphere of everything this "Caribbean Cosmoplitan Beach Club" has to offer.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Parking garage
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Swimup bar
Poolside bar
Casino and Gambling
Diving
Aerobics
Nightclub / DJ
Car hire
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Laptop safe
Refrigerator
Flatscreen TV
On-demand movies
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Great View
Languages Spoken
English, Spanish
Hotel links
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7822Reviews545Q+A100Room tips
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Popular mentions
Alise H wrote a review Jun 8
Lindenhurst, New York28 contributions22 helpful votes
+1
Like others, I was a bit nervous after reading all the negative reviews, but was very happy with our experience. We had stayed at the hotel 10 years ago, loved the Condado neighborhood and enjoyed it just as much this time. Many of the negative reviewers seemed to forget that the Covid pandemic has forced hotels to adjust services. So what if your room isn't cleaned every day? Is that such a big deal? We had the good fortune to book a room in the smaller "Cabana" wing of the hotel, which has been updated. We were on the 9th or top floor of the "Cabana" wing, giving us a beautiful view. The room had all modern amenities and furnishings, including wooden floors, large screen tv, refrigerator and plenty of outlets to charge electronics. The carpet in the hallways were lovely and new. Even though there was no housekeeping, our towels were replaced every day. The beach and pool area were meticulously maintained and EVERY last employee we encountered couldn't do enough to help us. We mainly took our meals outside, but used the coffee shop La Panaderia often. The food there was fresh, tasty and reasonably priced. The hotel's location on Avenida Ashford made it perfect for dining and shopping. We used the CVS adjacent to the hotel and they had all kinds of snacks, soft drinks, wine, beer and liquor at reasonable prices. While waiting for our room to be ready, we wandered into a "pizza" place called Di Zucchero and pretty much never left. It's a very casual place with some fine local beers on tap, and a fabulous breakfast. They have outdoor, indoor and upstairs open air dining. There's a fast food hamburger place called Buns which had delicious burgers. We ate there the night we didn't have a dinner reservation. There is also a Starbucks directly across the street from the hotel if that's your thing, but we preferred the local Puerto Rican coffee. We were there for the Memorial Day weekend and it was very busy. Taxis and Ubers were hard to come by and Old San Joan was VERY congested. During our stay dinner reservations were necessary, as mentioned before. My only complaint about the San Juan Marriott? They provided no drinking glasses whatsoever. Along with no tissues, we had to buy mugs (very nice ones, reasonably priced) at the gift shop. All in all, a perfect vacation!
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Date of stay: May 2021
Location
Service
Sleep Quality
Room Tip: For updated rooms, book the Cabana wing, and ask for an upper floor
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Connector23886094266 wrote a review Jun 6
2 contributions
I was expecting more from Marriott I must start with saying the location and the beach are fabulous the staff is very nice and accommodating but the rooms are very outdated the carpet has stains the beds are not as soft and fluffy as the rest of the Marriott’s I m used to. My daughter and I stayed for 5 days when we got to our room there was not any tissues no bath robes no coffee maker I tried calling house keeping no answer but front desk is very accommodating and picked up extra wash cloths and toiletries . I was very pleased that they take COVID very seriously and they do temperature checks every time you enter the hotel; they also have separate doors for entering and exiting to maintain social distancing. But I will not stay in this property again the rooms need updating
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Date of stay: June 2021Trip type: Traveled with family
Room Tip: Uber is difficult to find sometimes taxi costs just as much
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ValentineLuna wrote a review Jun 5
Sellersville, Pennsylvania7 contributions
The stay was lovely and our server by the pool, Gabriella Cruz, made our visit even better! She was friendly and professional - busy but attentive. Great to have such wonderful people to make our stay special.
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Date of stay: June 2021Trip type: Traveled as a couple
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Sockster wrote a review Jun 5
Highlands, New Jersey1654 contributions575 helpful votes
We stayed here after the hurricane two years ago and this hotel was fabulous! Each staff member was caring and thrilled that we were actually back in Puerto Rico. On this stay, Everything was totally the opposite. There was not one staff member that cared about anything or anybody. The rooms were definitely not cleaned very well before we arrived, and Marriott is offering no housekeeping at all. You had to call the front desk to order fresh towels. This was disgusting. Throughout the whole hotel rooms and beach the odor of marijuana it was everywhere. The beach in the lobby seem to be overrun with partygoers Dash people will bring their dinners into the lobby and taking over every night – that too was disgusting.. As a former titanium member of Mario, I would surely not recommend this hotel to anyone unless you’re young partygoer and think you’re in Vegas. This was the worst hotel experience we had an probably ever and would never return!
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Date of stay: June 2021Trip type: Traveled as a couple
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RoseMarie R wrote a review Jun 3
Bronxville, New York1 contribution
We stood here in March 2021. As soon as we entered the room we could see the room was dirty, we could see the hair on the floor. They actually have the TV on with an ad showing how they SANITIZE THE ROOM. Not so, the fingerprints on the glass doors to the balcony were disgusting, the floor was filthy, the bathroom sink was dirty, the shower was dirty. We notified the front desk and they sent over someone to clean, the cleaning lady had the nerve to say what's wrong with the room. If I have to point out to you the filth in the room, then you do not know how to clean. We waited in the lobby for her to clean the room after showing her the filth. We were notified the room was clean and ready - 2 hours later - the room was not clean. It was the same!! Lucky I had clorox wipes and cleaned the bathroom and all touch areas because I could not use the facilities without sanitizing. When you are paying so much for a room you expect it to be CLEAN as advertised
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Date of stay: March 2021
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PRICE RANGE
$263 - $464 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott san juan resort & stellaris hotel san juan, marriott san juan resort and stellaris casino
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
525
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Frequently Asked Questions about San Juan Marriott Resort & Stellaris Casino
Which popular attractions are close to San Juan Marriott Resort & Stellaris Casino?
Nearby attractions include Casino del Mar at La Concha Resort (0.2 miles), West Side Destination (0.2 miles), and Condado Beach (0.2 miles).
What are some of the property amenities at San Juan Marriott Resort & Stellaris Casino?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at San Juan Marriott Resort & Stellaris Casino?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at San Juan Marriott Resort & Stellaris Casino?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at San Juan Marriott Resort & Stellaris Casino?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to San Juan Marriott Resort & Stellaris Casino?
Conveniently located restaurants include Pannes, Mario Pagan Restaurant, and Kabanas.
Are there opportunities to exercise at San Juan Marriott Resort & Stellaris Casino?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at San Juan Marriott Resort & Stellaris Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does San Juan Marriott Resort & Stellaris Casino offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at San Juan Marriott Resort & Stellaris Casino?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to San Juan Marriott Resort & Stellaris Casino?
Many travelers enjoy visiting Old San Juan (3.1 miles), Castillo San Felipe del Morro (3.6 miles), and San Juan National Historic Site (3.1 miles).