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Hotel El Convento

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Hotel El Convento
Hotel El Convento
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2,404 Reviews from our TripAdvisor Community

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Showing 2,272: English reviews
Indianapolis
Level Contributor
119 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

El Convento is a gorgeous, historic hotel with exquisite service, scrumptious breakfast and an ideal location in old San Juan. The room was comfortable and beautifully appointed. I loved the courtyard hallways with small tables and chairs right outside each room, perfect for relaxing with coffee in the morning. And the wine and cheese in the afternoon is a nice... More 

Helpful?
2 Thank kira_z
Chicago, Illinois
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The Hotel Convento is so beautiful. The last time I was in Puerto Rico 8 years ago I saw the hotel and fell in love with it - I swore the next time I visited PR, I would stay there and we did! The hotel is perfectly situated in Old San Juan and is within walking distance of many restaurants... More 

Helpful?
1 Thank AMP1975
Connecticut
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Perfectly heaven. The whole feel is peaceful and comfortable. The food, the staff, the rooms. An historical must-see. Experience it and you'll see. Don't let the fact that it's an old convent steer you away. It's absolutely charming. The views are outstanding.

Helpful?
1 Thank Altrips
Alfredo A, General Manager at Hotel El Convento, responded to this review

Dear Altrips - Thanks for the visit and for sharing your experience with us. Please feel free contact me at any time if I may ever be of assistance. Warm regards. Alfredo Arroyo aarroyo@elconvento.com Lowest rate guaranteed at elconvento.com or call us at 787-723-9020 More 

Fort Myers, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel stands in a remarkable location and offers nice views overlooking he city from the rooftop. You are paying for location and the history. The rooms are very minimal with no windows; which would make sense given the history of the building. Bathrooms have been beautifully updated and the grounds are beautifully kept. The restaurant was lovely, but I... More 

Helpful?
1 Thank Mari_n_me
St. Thomas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The beauty of this former convent turned hotel speaks for itself. Seeing it is impressive enough, staying there is a true pleasure. The location is ideal for those who want to be centrally located in old San Juan as we did. My wife and I live in the Caribbean and enjoy traveling throughout all the islands. El Convento is truly... More 

Helpful?
1 Thank Jeff A
Alfredo A, General Manager at Hotel El Convento, responded to this review

Dear Jeff A - Her name is Margaret! Thank you so much for recognizing the effort, hospitality and the true caring nature of our entire staff. It was a pleasure to have you with us and we are looking forward to your next visit. I will for sure share your great comments with our team members. Do not hesitate to... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My adult daughter and I enjoyed our stay here. We found all staff very helpful and friendly. The hotel is open air around a courtyard. The rooms have double interior door for noise and holding in the temperature. Our room on the 5th floor was a little small, but was nicely furnished and had a nice view over the island.... More 

Helpful?
2 Thank ralgirl26
Alfredo A, General Manager at Hotel El Convento, responded to this review

Hola ralgirl26 - We highly appreciate your visit and the detailed feedback. I am glad that everything worked well for you and certainly hope that your daughter is doing well. We put a lot of effort in taking care of every little aspect of our property and are really excited when guests like you notice. We are sad that because... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I spent four nights at your lovely hotel 3 years ago and were anxious to bring our teens back. We stayed 2 nights. We love it. It is my favorite hotel! It is so beautiful! The breakfast is delicious. The tapas restaurant is wonderful. The rooms are small but charming. The courtyard is relaxing and breathtaking. The... More 

Helpful?
1 Thank Kirsten S
Washington, DC
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When I return to San Juan, I will definitely stay here again. Without exception, every hotel employee we had contact with was professional, courteous, and helpful. The hotel facilities are gorgeous and well-maintained. Common areas are kept sparkling. The historic hotel is just beautiful. There is a common area room and terrace where coffee, tea, bottled water, and fruit are... More 

Helpful?
Thank rebkitty
Alfredo A, General Manager at Hotel El Convento, responded to this review

Dear rebkitty - Thank you for sharing your experience with us. We are truly glad that your stay was so fulfilling and relaxing. See you soon! Alfredo Arroyo aarroyo@elconvento.com Lowest rate guaranteed at elconvento.com or call us at 787-723-9020 More 

Vero Beach, Florida
Level Contributor
77 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have been to San Juan a number of times but we finally booked a stay at this hotel. The hotel has all the comforts of a modern hotel but plenty of colonial charm. We loved the complimentary unlimited bottled water, coffee and fresh fruit, and especially the wine and cheese in the evenings. The upper patio looks out directly... More 

Helpful?
Thank susanbaldwin1009
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I booked a room, requested a king size room in the booking. I arrived for my honeymoon and we were given a room with 2 twin size beds. I had to go to the front desk to argue the room assignment. I was then given a room with a queen size bed and informed that maybe the next day they... More 

Helpful?
1 Thank Joseph E
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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
Food & drink at the hotel
El Picoteo de Tapas y Paellas
El Picoteo de Tapas y Paellas
Cuisines: Caribbean, Latin, Spanish, Mediterranean, Puerto Rican
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of historic Old San Juan, Hotel El Convento has set new standards of luxury, comfort and service while preserving the rich character of this former 16th century convent. This landmark treasure, a member of Historic Hotels of America and Small Luxury Hotels of the World, has earned four diamonds from AAA each year since its opening. This is the exclusive hotel experience to indulge the most discriminating of travelers, and is a hotel like no other. ... more   less 

Additional Information about Hotel El Convento

Address: 100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range: $196 - $521 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel El Convento 4.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
El Convento San Juan
Hotel Style:
#1 Romantic Hotel in San Juan
#1 Family Hotel in San Juan
#1 Business Hotel in San Juan
#2 Luxury Hotel in San Juan
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