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Hotel El Convento

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Hotel El Convento
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2,399 Reviews from our TripAdvisor Community

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Showing 2,268: English reviews
Burlington, Vermont
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 19, 2013 via mobile

My husband and I recently traveled to Old San Juan. We stayed at Hotel El Convento for two nights. I wish we had stayed much, much longer! Everything from the location to the hotel staff was outstanding. We couldn't have asked for a nicer stay. The rooftop patio with pool and hot tub is a gem and I could relax... More 

Helpful?
Thank ashstx14
Whiting, Maine, United States
Level Contributor
81 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed March 17, 2013

This hotel is perfection in every way. It is clean, the staff is professional and friendly above and beyond the call of duty. A perfect setting for R& R! we had been traveling around the island of Puerto Rico for a few days, Old San Juan is in sharp comparison to the rest of what we have seen of Puerto... More 

Helpful?
1 Thank Brenda G
Ridgewood, New Jersey
Level Contributor
92 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed March 17, 2013

El Convento deserves 5-stars for location, history, ambiance, ammenities, and service, all of which have been highlighted in other reviews. Among the features we particularly enjoyed was breakfast in the beautiful El Patio del Nispero. All food was expertly prepared extactly to order. We loved the delicious Caribbean eggs benedict, with mashed plaintains and delicious roasted pulled pork in place... More 

Helpful?
Thank kiawahvilla
lakeland, fl
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed March 16, 2013

What more can be said about this wonderful hotel. Disregard the naysayers - they need to stay at their La Quintas or whatever. El Convento is perfection. We have traveled the world and the customer service at El Convento is unbelievable. Our last full day there, OSJ, Condado and Santurce experienced a power outage -- 60,000 people without any power.... More 

Helpful?
1 Thank swancity
california coast
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 16, 2013

This hotel is just fantastic! The rooms are lovely, the staff gracious, the location perfect! Every evening the wine and cheese on the patio gives up an opportunity to meet other guests or just enjoy the rooftop view of old San Juan. Too bad the breakfast and honor bar is gone...I guess the economy is bad. The restaurants are not... More 

Helpful?
Thank magpie4447
Forked River, New Jersey
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed March 16, 2013

My husband and I stayed at this hotel a few weeks ago and based on our research and experience would definitely stay here again. I have been to Puerto Rico several times and have stayed at large resorts on the beach--which were enjoyable. But, to really experience Puerto Rico, I would recommend staying in Old San Juan--especially at this hotel.... More 

Helpful?
Thank bubbles664
belgium
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 16, 2013

We stayed at the Convento for 2 nights in March. Pros: Very well restaured convent in the old San Juan. The hotel is very beautiful (including lobby & public areas). The pool is very small but the roof terrasse is very pleasant. Great location. Free wifi Cons : I don't think the room is worth the price. Room was petty... More 

Helpful?
2 Thank fmarrant
New York City, New York
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed March 15, 2013 via mobile

I decided to treat myself for a night at El Convento during my recent visit to Puerto Rico. I had stayed there about 15 years ago for my cousin's wedding. All my memories of it are magical and were reconfirmed when I stayed there in January. I hold a very special place in my heart for El Convento. I called... More 

Helpful?
Thank NaomiBishop
Arizona
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed March 14, 2013 via mobile

OK. I hate to do this. EConvento is in most ways a great hotel good price fantastic location. The staff is trained fun energetic and useful. The restaurants are Ok to good and the whole experience is unique and interesting being in old town in a historical building is the treat. And worth the price Now the CON. We left... More 

Helpful?
1 Thank Bobbyb120
EROSA, General Manager at Hotel El Convento, responded to this review

Mr. Bobbyb120, Thank you for you comments regarding our location, well trained staff and restaurants. I am glad that you were able to experience first hand what sets our hotel apart from the rest, our employees. We are very proud of their passion for what they do. I am sorry that you experienced insect bites while you were traveling. For... More 

Maryland, United States
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 13, 2013

We do not usually stay at such nice hotels, but my husband and I were on our delayed honeymoon and decided to splurge. It is expensive-- be prepared for a high base room rate, plus a "resort fee" on top of that. But that said, the difference between El Convento and a regular hotel really showed. The service was simply... More 

Helpful?
1 Thank DCEE888
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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
Food & drink at the hotel
El Picoteo de Tapas y Paellas
El Picoteo de Tapas y Paellas
Cuisines: Caribbean, Latin, Spanish, Mediterranean, Puerto Rican
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of historic Old San Juan, Hotel El Convento has set new standards of luxury, comfort and service while preserving the rich character of this former 16th century convent. This landmark treasure, a member of Historic Hotels of America and Small Luxury Hotels of the World, has earned four diamonds from AAA each year since its opening. This is the exclusive hotel experience to indulge the most discriminating of travelers, and is a hotel like no other. ... more   less 

Additional Information about Hotel El Convento

Address: 100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range: $196 - $512 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel El Convento 4.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
El Convento San Juan
Hotel Style:
#1 Family Hotel in San Juan
#1 Business Hotel in San Juan
#1 Romantic Hotel in San Juan
#2 Luxury Hotel in San Juan
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