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Hotel El Convento

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Traveler (2034)
Room & Suite (610)
Dining (164)
Overview
Hotel website
E-mail hotel
100 Cristo St Old San Juan, San Juan 00901 Puerto Rico See on map
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star accommodation
Additional information
Visit Hotel Website
Reviews (2,913)
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2,730 results
Traveler rating
2,007
498
123
76
26
Traveler type
Time of year
LanguageEnglish
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2,007
498
123
76
26
Show reviews that mention
All reviews wine and cheese tapas restaurant old san juan courtyard restaurant former convent wine reception every evening plunge pool puerto rico open courtyard central courtyard vista room third floor turn down service across the street our honeymoon bottled water
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1 - 5 of 2,730 reviews
Reviewed 1 week ago

This hotel is a former convent and built to protect the religious who lived there from sun, storm, and sin. It has a grand courtyard where you can take a drink or coffee. Well-situated in the center of the Old Town, it is a short...More

1  Thank Sarah I
Reviewed 1 week ago

Visited Puerto Rico many years ago and always said I would stay here. The grounds are absolutely beautiful and the architecture is pristine. This hotel is considered in the more luxurious level of hotels, I believe 4 stars. Well, it wasn't. I was hoping it...More

1  Thank saishirl
Response from Alfredo A, General Manager at Hotel El ConventoResponded 1 week ago

Dear saishirl - Please accept my sincere apologies. I am truly sorry that you felt that way. Thank you so very much for bringing your concerns to our attention. We will certainly share and use your feedback to continue to improve our services. If I...More

Reviewed 2 weeks ago via mobile

What a magical place! The formidable building with its peaceful courtyard and fanciful tile work was a perfect home base for exploring San Juan. The beds were comfy, the decor tasteful, the staff friendly, and the terrace seats plentiful. Also just like a good host...More

1  Thank K4166ZJjessicas
Reviewed 2 weeks ago

I clicked on Tripadvisor's advice Title. San Juan is very open and my wife and i LOVE IT there. We live on the nearby island of St. Thomas in the US Virgin Islands. The hotel is a renovated classic; modernized without losing its' old world...More

Thank RichardJDoumeng
Reviewed 2 weeks ago via mobile

I stayed here one night at the end of a cruise. This is one of the most charming hotels I have ever visited. From the moment I walked in to the moment I left, everyone was friendly. I loved my room. I could see the...More

1  Thank 2vaca
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About
Description
Located in the heart of historic Old San Juan, Hotel El Convento has set new standards of luxury, comfort and service while preserving the rich character of this former 16th century convent. This landmark More treasure, a member of Historic Hotels of America and Small Luxury Hotels of the World, has earned four diamonds from AAA each year since its opening. This is the exclusive hotel experience to indulge the most discriminating of travelers, and is a hotel like no other. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Center with Gym / Workout Room
Pool
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair access
Spa
Breakfast included
Beachfront
Free Parking
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Luxury
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Luxury
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
58
Price range
$231 - $547 (Based on Average Rates for a Standard Room)
Also Known As
El Convento San Juan
Location
Caribbean > Puerto Rico > San Juan
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Luxury
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
58
Price range
$231 - $547 (Based on Average Rates for a Standard Room)
Also Known As
El Convento San Juan
Location
Caribbean > Puerto Rico > San Juan
Photos
Traveler (2,034)
Room & Suite (610)
Dining (164)
Pool & Beach (109)
Amenities (71)
Business Center & Event Rooms (12)
Family and Play Areas (2)
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Questions & Answers
Ask a question
virginiaviajera
January 25, 2018|
AnswerShow all 5 answers
Response from KristiC98272 | Reviewed this property |
we were just there a few weeks ago. felt completely safe! water was fine. we had a blast! it was charming and busy. the shop owners and locals were wonderful! not sure where your friend actually went but too bad for them. we... More
2
Votes
Mike C
January 5, 2018|
AnswerShow all 6 answers
Response from Emma B | Reviewed this property |
I think the populated parts of the city are fine now- just the rural areas are still in pain. Do it! PR needs tourism again and it’s so beautiful 🙂
1
Vote
tennisfan1357
November 26, 2017|
AnswerShow all 6 answers
Response from Ruth O | Reviewed this property |
No. Hotel El Convento Never stopped operations.
0
Votes
Room Tips
"I stayed on the fifth floor, Bay Side; it was very quiet and had elevator access. It felt secure"
323sarahi
1 week ago
Read review
"1st floor rooms have small outdoor enclosed patio/atrium area"
RichardJDoumeng
2 weeks ago
Read review
"Some of the top-floor suites have roof access to the roof pool/jacuzzi."
MurexFerreus
4 weeks ago
Read review
"Room 219👍"
b4yougo
Sep 2, 2018
Read review
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