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Hotel El Convento

Certificate of Excellence
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100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
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Hotel El Convento
Hotel El Convento
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2,370 Reviews from our TripAdvisor Community

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Showing 2,242: English reviews
North York
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

What a wonderful, hotel! We found El Convento when we disembarked from a cruise in Oct/15 - they held our suitcases for us until our flight, which was later in the day. We were so impressed we agreed to return for a week in Old San Juan and to this hotel. It is so quiet, so relaxing, staff are the... More 

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Thank thibodeau
California
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

If you want a place to stay that has the elegance of any hotel in the region, the El Convento is for you. The price point is VERY reasonable and the services that he hotel offers are fantastic. (Coffee, fresh fruit, iced down bottled water) The employees working the front desk are very professional, as are the employees on the... More 

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Thank GrpFrmr
Torrance, California
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed in San Juan for four days as a stopping ground on the way to Vieques. Since we were already doing a beach vacation in Vieques, we wanted to explore the old city and visit museums and restaurants in the area. El Convento was perfectly located for our purposes. We could walk to all of the must-see places in... More 

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1 Thank Sara A
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

This historic property is a gem in the middle of old San Juan. The staff was great, rooms were lovely and the food at the restaurant was outstanding. There was a 24 hour free coffee and water bar which was a nice amenity. We were only here for one night prior to embarking on a cruise, wish we could have... More 

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Thank Mgdarr
Tampa, Florida, United States
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Amazing hotel and perfect location in Old Town. I could not recommend more highly... Excellent service including complimentary water and coffee plus a wine and cheese happy hour. The hotel is beautifully restored and has a historic feel with modern amenities.

Helpful?
Thank Jenna C
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I was in El Convento for July 6 to 9 with my family all staff was friendly perfect location in old San Juan, and the history about this place is super interesting, i never try the restaurant because i found better and cheap options in the same area. My big complain is the sofa bed, if you going with family... More 

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Thank Daniel C
Key West, Florida
Level Contributor
136 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 2 weeks ago

No doubt about it, this hotel is beautiful and the location is perfect, however do not expect a matching level of service. Front desk staff is so inexperienced and unprofessional. We booked through trip advisor and they could not locate our reservations for two rooms. Then we were told no rooms were ready - not one room! BUT if we... More 

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1 Thank SunshineStateFamily
Columbus, Ohio
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We love this place. The location can't be beat in old San Juan. The service is exceptional, the free wine and cheese bar and water are a lifesaver. The rooftop pool and hot tub save the day after a hot day exploring. We will definitely stay here again when we come back to San Juan!

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2 Thank lgreenspan22
Jacksonville, Florida
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family spent five days here last week and couldn't have expected better accommodations. Every one of the hotel's staff was friendly and helpful. Complementary bottled water is accessible at all times as well as fruit. Daily reception offering wine and cheese. The on sight restaurant food is fantastic. Finally location. Right in the middle of Old San Juan. The... More 

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2 Thank Dan P
Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My Husband and I stayed at Hotel El Convento for our honeymoon last fall and we absolutely loved it. The hotel is beautiful, the staff was awesome and the food at the restaurants was so delicious. Our room had a Juliet balcony that looked out towards the bay, which was nice. There is also a small roof top pool with... More 

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3 Thank KWort104
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Food & drink at the hotel
El Picoteo de Tapas y Paellas
El Picoteo de Tapas y Paellas
Cuisines: Latin, Spanish, Caribbean, Mediterranean, Puerto Rican
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
Located in the heart of historic Old San Juan, Hotel El Convento has set new standards of luxury, comfort and service while preserving the rich character of this former 16th century convent. This landmark treasure, a member of Historic Hotels of America and Small Luxury Hotels of the World, has earned four diamonds from AAA each year since its opening. This is the exclusive hotel experience to indulge the most discriminating of travelers, and is a hotel like no other. ... more   less 

Additional Information about Hotel El Convento

Address: 100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range: $190 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel El Convento 4.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
El Convento San Juan
Hotel Style:
#1 Business Hotel in San Juan
#1 Family Hotel in San Juan
#1 Romantic Hotel in San Juan
#2 Luxury Hotel in San Juan
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