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Hotel El Convento

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Hotel El Convento
Hotel El Convento
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2,405 Reviews from our TripAdvisor Community

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Showing 2,273: English reviews
St. Thomas
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Beautiful Hotel in the middle of all attractions. Room is clean, great view, and quite in the night. The price is wort every penny. Every day free wine and cheese tasting. We will be back ! And have I mentioned very attentive personal and service, Thanks.

Helpful?
Thank Sailaway00802
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

My husband and I stayed at El Convento for two nights of our honeymoon. The staff was extremely nice and helpful and the hotel was charming. The hotel is in the middle of Old San Juan so we enjoyed being able to walk around and explore the city. We walked to El Morro, the old fort, and walked along the... More 

Helpful?
Thank Becca F
Maryland
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Very unique hotel with great services and restaurant! Stayed there for our anniversary for a few nights and enjoyed it immensely. The staff is genuinely friendly and very tuned in. Afternoon snacks and coffee/tea is a very nice treat in a wonderful, relaxed space. The architecture of the hotel is fantastic. The room we had had views of the San... More 

Helpful?
Thank Hucar2008
Needham, Massachusetts
Level Contributor
240 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

As the name attests, this hotel began as a Carmelite convent in the 17th century before being converted in the 1950s to a hotel by an heir to the Woolworth fortune. The hotel underwent a renovation in the 90s and early 2000s and reopened as the 58-room Hotel El Convento. The building was renovated to retain its Old-World Spanish design,... More 

Helpful?
Thank David_T_Zarraga
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

My teenage son and I stayed here on vacation. Very old world but beautifully maintained. High ceilings which I love. It's quiet and we mostly saw couples. The staff is extremely helpful. I love the turn down service. The location is perfect if you plan to tour/visit Old San Juan but really you can get anywhere you need to from... More 

Helpful?
Thank Mekka W
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

If you want the perfect stay for you and your significant other, book a room in this beautiful hotel. There is nothing negative to report - and you will believe it when you arrive! From the team to free wine and cheese every night at 6:00 PM to a very clean room and great location. It's the place to stay... More 

Helpful?
1 Thank Nils-Peter M
Alfredo A, General Manager at Hotel El Convento, responded to this review

Hola Nils-Peter M - On behalf of our whole family of team members here at the hotel el Convento; Thank you. We are delighted to know that you got to experienced first hand our true commitment to guest satisfaction. I we may be of assistance in the future, please do not hesitate to contact me directly. At your service. Alfredo... More 

Geneva, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

I had the most amazing four day stay at Hotel El Convento! It's the most beautiful Hotel I have even seen! The decor is absolutely beautiful!!! The employee's are friendly, welcoming and helpful. I felt like I was staying with family! The food was out of this world!!! I would highly recommend Hotel El Convento to anyone and everyone looking... More 

Helpful?
1 Thank GataNegra43
DC
Level Contributor
118 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This was our first stay at this iconic San Juan hotel. It lived up to its reputation as one of the best of the best. We got one of the rooms with a queen bed and its own sun room, and it couldn't have been better. The sun room had a fantastic private fountain, which you can switch off at... More 

Helpful?
1 Thank dcatravelerDc
Washington DC, District of Columbia
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The best way to spend a weekend in old San Juan is to stay at the Hotel El Convento. it was recommended to us by dear friends and it was the perfect romantic getaway. The rooms are charming, and as the name implies, this was an old convent that was transformed into a hotel. The service is first rate, and... More 

Helpful?
Thank RoninDC
Acton, Massachusetts
Level Contributor
379 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 1,571 helpful votes
5 of 5 stars Reviewed 1 week ago

Easily one of my favorite hotels in all my travels. Hotel El Convento did almost everything right from start to finish. From the warmth and accommodating tone of Valerie by phone who proposed an appropriate room at a promotional price, to those who served us in person on site in the beautiful historic enclave of those who centuries before, frequented... More 

Helpful?
2 Thank Cherry_Wonderdog
Alfredo A, General Manager at Hotel El Convento, responded to this review

Dear Cherry_Wonderdog - I truly appreciate your visit and wonderful comments about our staff members like Marianna and Mateo. I am certainly glad that we were capable to properly handled the issues that you encountered during your stay and the whole experience was so positive. We will for sure take a close look at your suggestions and make whatever modifications... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
Food & drink at the hotel
El Picoteo de Tapas y Paellas
El Picoteo de Tapas y Paellas
Cuisines: Caribbean, Latin, Spanish, Mediterranean, Puerto Rican
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of historic Old San Juan, Hotel El Convento has set new standards of luxury, comfort and service while preserving the rich character of this former 16th century convent. This landmark treasure, a member of Historic Hotels of America and Small Luxury Hotels of the World, has earned four diamonds from AAA each year since its opening. This is the exclusive hotel experience to indulge the most discriminating of travelers, and is a hotel like no other. ... more   less 

Additional Information about Hotel El Convento

Address: 100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range: $193 - $526 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel El Convento 4.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
El Convento San Juan
Hotel Style:
#1 Romantic Hotel in San Juan
#1 Business Hotel in San Juan
#1 Family Hotel in San Juan
#2 Luxury Hotel in San Juan
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