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100 Cristo St, San Juan 00901 Puerto Rico
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Traveler (2178)
Panoramas (11)
Room & Suite (635)


#5 of 53 hotels in San Juan
Travelers' Choice
Located in the heart of historic Old San Juan, Hotel El Convento has set new standards of luxury, comfort and service while preserving the rich character of this former 16th century convent. This landmark treasure, a member of Historic Hotels of America and Small Luxury Hotels of the World, has earned four diamonds from AAA each year since its opening. This is the exclusive hotel experience to indulge the most discriminating of travelers, and is a hotel like no other.
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Room & Suite (635)635
Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Business Center with Internet Access
Conference facilities
Hot tub
Rooftop pool
Pool with view
Outdoor pool
Breakfast in the room
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
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Good to know
Historic Hotel
Centrally Located
Languages Spoken
English, Spanish
3,083Reviews71Q+A100Room tips
Traveler rating
  • 2,233
  • 579
  • 156
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  • 29
Time of year
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Popular mentions
danielle m wrote a review Nov 14
1 contribution
The front desk staff was amazing and beautiful hotel. Down side is that the pool area could be nicer and don’t let the pictures fool you the pool is tiny. It was also half filled so I didn’t go in it.
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Date of stay: November 2020Trip type: Traveled with friends
Ricardo P wrote a review Oct 2020
16 contributions2 helpful votes
This hotel is an amazing place, with a superior service. Fabiola received us at front desk and made our check-in great. Later, Ricardo helped us at the bar and was a very nice experience. Location of hotel is perfect, and nostalgia that the place brings makes the stay very romantic. These people found the perfect conjunction between historic conservation and clean and updated hotel. Looking forward to stay again
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Date of stay: October 2020Trip type: Traveled as a couple
Chris L wrote a review Oct 2020
3 contributions
Ricky!!! That’s all I need to say! Best mojitos on the island! Whether you want a coconut or ginger, passion fruit or standard mojito — this guy is legit! 6 stars out of 5! The hotel ambiance is pretty exceptional as well, and there is a lot of history considering this hotel has been here for more than 350 years.
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Date of stay: October 2020Trip type: Traveled as a couple
Response from Alfredo Arroyo, General Manager at Hotel El Convento
Responded Oct 8, 2020
Dear Chris - It was a pleasure to have you with us. Thanks for the visit and for taking the time to share your feedback. Ricky says thank you too! Regards, Alfredo Arroyo General Manager aarroyo@elconvento.com
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edub1106 wrote a review Apr 2020
Zionsville, Indiana1 contribution
A brief but Excellent stay prior to Cruise with Sea Dream ll. Hotel El Convento is a perfect location in Old San Juan. The Hotel had great food, super staff. from George the bellman, Office staff, Waiters, and Bar staff.... A Boutique hotel with class.
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Date of stay: March 2020
Sleep Quality
laughinghusky wrote a review Mar 2020
Burns, Tennessee207 contributions65 helpful votes
I was booked into the El Convento On Sunday, March 15 after disembarking from the NCL EPIC cruise ship. The ship was refused entry as they would not allow any non residents on the island. Unfortunately we found out about this at 6 AM of the day I was booked. There was no satellite or phone service from the ship. My husband had heard on the news what had happened and called them. They cancelled my reservations, but refused to recredit our account to the tune of over 300.00. I was extremely disappointed, and I believe that I was not the only one from that ship who had a reservation. We didn't land until 3 days later in Florida. Everyone...flights, NCL...has been wonderful except this hotel. Since their government would not let us land, I think the very least they could do to provide good will was to credit my payment back to me.
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Date of stay: March 2020
Sleep Quality
$210 - $456 (Based on Average Rates for a Standard Room)
hotel el convento, el convento san juan
CaribbeanPuerto RicoSan Juan
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Frequently Asked Questions about Hotel El Convento
Which popular attractions are close to Hotel El Convento?
Nearby attractions include Old San Juan (0.09 miles), The Poet's Passage (0.2 miles), and Paseo de la Princesa (0.2 miles).
What are some of the property amenities at Hotel El Convento?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel El Convento?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel El Convento?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel El Convento?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hotel El Convento?
Conveniently located restaurants include Chocobar Cortés, Stuffed Avocado Shop, and Verde Mesa.
Are there opportunities to exercise at Hotel El Convento?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hotel El Convento?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel El Convento offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel El Convento?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel El Convento?
Many travelers enjoy visiting Old San Juan (0.09 miles), Castillo San Felipe del Morro (0.5 miles), and San Juan National Historic Site (2.2 miles).