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316 Calle de La Fortaleza, San Juan 00901 Puerto Rico
Lowest prices for your stay
Priceline
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$111
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Free cancellation until 10/06/22
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$126
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (944)
360
Panoramas (10)
Room & Suite (399)

About

#10 of 58 hotels in San Juan
Location
4.9
Cleanliness
4.5
Service
4.6
Value
4.3
CasaBlanca is a Boutique Hotel with 57 guestrooms with a lot of character and a personalized experience. We want you to love San Juan as much as we do by making sure your stay is pleasant and memorable. The structure is Spanish from the 1900's therefore rooms are mid to small sized, air conditioned and impeccable. Our beds are comfortable and equipped with microfiber linens and Hypoallergenic pillows, our bathrooms are small but private and unique, with amenities from the organic brand - Archive. Also available are: steamer, hairdryer, in room coffee maker and ice machine in lobby. Our Sun Deck offers guests a memorable experience with magical views of Old San Juan, watch the cruises as they disappear into the bay or enjoy the historical views of San Cristobal Fort next to the open Caribbean Sea. Our high speed Internet is available everywhere. We are a smoke free, environmentally friendly, historically preserved Hotel where you will find a smiley face where ever you go, think no more
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Breakfast available
Rooftop terrace
24-hour security
Baggage storage
24-hour front desk
Express check-in / check-out
Concierge
Non-smoking hotel
Shared lounge / TV area
Sun terrace
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Flatscreen TV
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Historic Hotel
Languages Spoken
English, Spanish
1278Reviews81Q+A100Room tips
Traveler rating
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Jan E wrote a review May 2022
3 contributions
We loved our 1 night stay here. Our room was quite large and perfect for our family of 4. The location was central allowing us to easily walk around the area. The decor through out was fun, colorful and had some intresting details. There is lots of roof top seating and great views of the surrounding area. The staff here is great and our check in was a breeze. When we were a little lost trying to find our room a gentleman came to our rescue and escorted us to our room even helping us with our luggage! Unfortunately for me I woke up the next morning with an issue with my eye. I needed to get medical help immediately. The woman at the front desk was a huge help locating the right doctor for me to go to and spoke directly with the office to explain my situation. Sadly I did not
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mayra Ramos Del Valle, Guest Services / Front Office at CasaBlanca Hotel
Responded May 31, 2022
Thank you so much for your kind words, we appreciate you sharing your experience with us. We look forward to seeing you in the future!😊
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eliza wrote a review May 2022
Wenatchee, Washington3 contributions
I was looking for something unique, central & affordable and CasaBlanca fit the ticket. We enjoyed our 2 night stay here. Had a 4th floor quiet queen room with a lovely balcony- bed was very comfortable. Great location- explored on foot for 3 days and fell in love with San Juan. Enjoyed rooftop hot tub one evening - lovely & peaceful. Was able to store our bags before checking in & after checking out. Minor drawback was the floor in our room was quite dirty- kept our shoes on. Tip: Go to Marmalade across the street! You won’t regret it. A great stay, sad it’s over.
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Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mayra Ramos Del Valle, Guest Services / Front Office at CasaBlanca Hotel
Responded May 14, 2022
Thank you so much for your review, we appreciate you sharing your experience with us. We look forward to seeing you in the future!😊
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ana S wrote a review May 2022
Ontario, California5 contributions
I stayed on April 20, 2022. My friend and I booked the hotel because of the reviews but my experience was very different. We walked into the first room and found several hairs in the shower. Immediately went down and asked for a different room. They upgraded us to a larger room on the second floor, but it too had hair in the shower. It was late and we were tired. They offered to clean the room or give us a room in the other tower. We were told it was antique. We should have known better. That tower had old rooms. So we went down and asked to be moved back to the second room… They had cleaned the shower…as I pulled back the blanket, I discovered the sheets had hair. I went down and asked for clean sheet so I could change the sheets. Both beds had hair in the
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mayra Ramos Del Valle, Guest Services / Front Office at CasaBlanca Hotel
Responded May 6, 2022
Dear Guest, as per our prior conversation, we apologize for your poor customer experience. We aim to provide the best service to all our customers, and as you can see from the other reviews, your negative experience was truly an exception. Our staff is committed to improving the delivery and giving our guests the star service they deserve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
elkie20000 wrote a review May 2022
Forest Hill, Maryland17 contributions6 helpful votes
We stayed for one night in April and I was happy that it was only for one night. We booked this hotel based on the positive reviews and thought the roof top hot tubs sounded fun. The hot tubs were just that...tubs with water. There was no power to the hot tubs. I asked the front desk and due to their lack of English, the two people at the front desk couldn't answer the question and I wasn't sure they understood the question. They did go get someone else to come over that said the hot tubs do work but they can not be turned on because they will lose power to half the hotel if they do because they don't have enough power in the building to run them. So, it is a big tub of water you can sit in. They also have normal bath tubs on the other roof that are empty and you can fill
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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captvic4 wrote a review May 2022
Portland, Oregon1876 contributions56 helpful votes
I returned to the Casa Blanca for a three night stay in April, 2022. I have stayed there before, I like the location in Old San Juan, and I like the decorations and the 40s nostalgia theme. On this visit, I found the staff to be friendly and fairly helpful, and the room as clean and in good condition. Having said that, a secure internet connection was not available at any time during my stay. At these prices, there is no excuse for intermittent, and insecure internet service. Multiple complaints to the staff had no effect. My general impression is that there has been some neglect in the upkeep of this small hotel, and some of the charm has faded. New ownership or new management?
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mayra Ramos Del Valle, Guest Services / Front Office at CasaBlanca Hotel
Responded May 6, 2022
Dear Guest, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laura R wrote a review May 2022
Guttenberg, New Jersey214 contributions131 helpful votes
This hotel has a very Moroccan flair. The rooms are tiny, but well appointed. The beds are comfortable. You control your own temperature. The downstairs restaurant is open for breakfast, and the breakfast is a good portion The rooftops have sitting areas and one has soaking tubs. The other has a sitting/eating area and 3 saunas, which are available at any time. The hotel is in heart of Old San Juan. The staff is very friendly and helpful.
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mayra Ramos Del Valle, Guest Services / Front Office at CasaBlanca Hotel
Responded May 6, 2022
Thank you so much for your kind words, we appreciate you sharing your experience with us. We look forward to seeing you in the future!😊
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Debbie F wrote a review May 2022
Concord, New Hampshire187 contributions188 helpful votes
I'm not sure whether this place has an authentic Puerto Rican feel, but it's super fun and unique. If you want the luxe experience of a Hyatt or Hilton, look elsewhere...but if you want an affordable and memorable stay at a clean and friendly establishment in a convenient location in Old San Juan, this is the place for you. This was our first time to San Juan and we were a little anxious about what to expect. We were only staying for one night, so convenience was our major consideration. We stayed in a Queen Balcony room which was an upgrade from a standard room. While it wasn't the "romantic balcony" I might have expected, the room offered an unusual benefit of having windows on all fours walls. Crazy fun! I was concerned about the darkness of rooms that other reviewers
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Mayra Ramos Del Valle, Guest Services / Front Office at CasaBlanca Hotel
Responded May 6, 2022
Thank you so much for your kind words, we appreciate you sharing your experience with us. We look forward to seeing you in the future!😊
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Darrell B wrote a review Apr 2022
Halifax, Canada2 contributions1 helpful vote
This is a beautiful, clean and unique place to stay. The rooms are gorgeous and are like living in the early 1900s in CasaBlanca. Attention to detail in decor is amazing. Rooftop hot tubs and lounging areas are great. The "speak easy" bar is wonderful. Food from the kitchen is great and well priced. The hotel has a generator which is a must in Puerto Rico as power outages are common. The staff is courteous and very easy to deal with. They also have a deal with one of the parking garages for $15/ 24hrs. Right in tthe heart of Old San Juan, fabulous!!!
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Mayra Ramos Del Valle, Guest Services / Front Office at CasaBlanca Hotel
Responded Apr 21, 2022
!Thank you for sharing your experience with us! It has been a pleasure serving you we hope to see you again. 😊
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Johmann18 wrote a review Apr 2022
6 contributions3 helpful votes
After a horribly long day of travel and my Airbnb cancelling on me upon arrival and an awful experience at another hotel, I called CasaBlanca around 12:30am desperate for a place to sleep. Omar greeted me on the phone and provided parking information and room availability. He was understanding, professional, and friendly. Most of all he just seemed to actually care about my ordeal and was eager to turn that around! Upon arrival, they were very busy at the front desk, and Omar was still just as pleasant as he was on the phone. He checked me in quickly and was so friendly. For traveling by myself, the room is perfect for what I need. Clean, cold air conditioning, hot water, and very cute/artsy decorations. I work on the Las Vegas strip for 10 years in hospitality, and a special
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Mayra Ramos Del Valle, Guest Services / Front Office at CasaBlanca Hotel
Responded Apr 21, 2022
!Thank you for sharing your experience with us! It has been a pleasure serving you we hope to see you again. 😊
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rose wrote a review Apr 2022
Akron, Ohio23 contributions10 helpful votes
We've stayed here twice and really love it! The staff is wonderful and very helpful with anything that you would need. The rooms are smaller but very comfortable and nicely decorated. They have a restaurant on site which is also very good, opened from 8am to 1pm (breakfast and lunch only).
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Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mayra Ramos Del Valle, Guest Services / Front Office at CasaBlanca Hotel
Responded Apr 13, 2022
!Thank you for sharing your experience with us! It has been a pleasure serving you we hope to see you again. 😊
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$131 - $221 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
57
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