I stayed here two nights before a cruise leaving from San Juan. I really liked the hotel, the decor was lovely, there was food available and it was in a really great location. Another nice feature was bathtubs up on the roof although I didn't use them. I did go up the roof to look at the view, it was lovely & you could see the ships in the harbor. The staff were very helpful providing me with a map and directions on how to get to the places I wanted to see. From there I was able to walk to the tourist office, Pigeon Park, the cathedral, along the waterfront, to a lovely square nearby and the restaurant where they invented the Pina colada. Casablanca was a lovely place and although I really liked it I think I would try another hotel up the street the next time just to see…
I havent been in such a filfthy room like this before , the smell of mold was unbearable , no hot water ... i cant understand how this place got good ratings. Worse hotel i have been in my life . Dont get fool by the good reviews , you would not let you dog sleep in this place
We booked this hotel at the beginning of our tour of PR, toured the island, then 6 days later returned here before we had to come home. It is so beautiful here. The hotel is in a perfect location to walk Old San Juan. The folks working here are incredibly sweet and helpful. We stayed in both the old and new part of the hotel and both sides are extremely quiet during the night. The beds are extremely comfy. The shower's water pressure is perfect. The temp in the room was nice and cool. There is also a small cafe inside the hotel. I highly recommend staying here, because I will the next time I visit PR.
My husband and I stayed here after disembarking from a cruise. The staff was extremely helpful and pleasant. We arrived earlier than check in time and were offered a different room since our reserved room was not yet available. We accepted the offer. This room, however, was on the 2nd floor and was not elevator accessible. The gentleman at the front desk told us not to worry and had a young man carry our bags to our room for us. Upon checkout, the front desk staff was helpful in obtaining a taxi to the airport. We give this hotel a 5* rating and look forward to returning.
Went to P.R for family matters and was aware of the restrictions the Puerto Rican government had in place so expectations were set. CasaBlanca is located in a fantastic location in Old San Juan. Lots of the dining options in the area were open including La Taberna Lupulo and La Sombra coffee shop. The hotel had a beautiful main lobby and my king bed room was nice and clean and modern. amenities were limited, but the rooftop was available. I would definitely return and give this place a chance when things come back to normal.