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CasaBlanca Hotel

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CasaBlanca Hotel
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758 Reviews from our TripAdvisor Community

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Showing 708: English reviews
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Was a lovely place to stay for our visit to Old San Juan. My wife was helped greatly by the doorman Allen Curtis, as he caught her while tripping over the steps into the hotel, The decor was very nice, the location was great, The room was a bit small (european style). The rooftop was great, with tubs and a... More 

Helpful?
Thank Sheldon L
Cincinnati, Ohio
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

First off, the customer service at Casa Blanca was amazing. Everyone was super nice and welcome. The space and ambiance was wonderful and all for a fantastic price. Each room had fun and interesting artwork. The location is top notch if you want to be in Old San Juan. No regrets! We stayed two nights and it was the best... More 

Helpful?
Thank xlax1814
Shelbyville, Indiana
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is small but quaint, don't expect the Ritz, but it has so much character and class. Location is the best if you love old San Juan. You have old time tubs on the roof and a sitting area, the view is of the cobblestone streets and all its charm. We were shown the biggest room they had, not... More 

Helpful?
Thank Rhondajoj
Wilkes-Barre, Pennsylvania
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I spent a week at CasaBlanca Hotel in August 2016. From check in to check out, it was nothing but an amazing experience. It starts from check in. The staff is amazing. They're incredibly friendly and helpful. They provided great ideas of places to go, things to see and more than willing to help set up car rentals or call... More 

Helpful?
Thank Brad C
Juneau, Alaska
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked a room at Casablanca for the last couple nights before flying home. The lobby downstairs is beautiful. Upon getting to our room though, I was surprised by how small, dirty, and generally run down it was. The room was fine, just disappointing coming from the view that this was going to be a really nice place to stay... More 

Helpful?
Thank ak907traveler
Joyce O, Guest Relations Manager at CasaBlanca Hotel, responded to this review

Dear Ak907traveler, Thank you so much for your recent stay at our Hotel. We take great pride in serving our customers like family and we are very happy that we were able to upgrade your stay for the remaining of your stay. Since I cannot find a reservation under your name, would you be so kind to let me know... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The public areas are much nicer than the rooms. Our room was very dark and very humid and the smell of humidity was unbearable. Every time we took a shower water was all over the floor. I would have rated the hotel better if I had paid half the price we paid. The lobby restaurant is open to people from... More 

Helpful?
Thank JE7017
Joyce O, Guest Relations Manager at CasaBlanca Hotel, responded to this review

Dear JE7017, Thank you so much or your review. Believe it or not we love to hear all the comments good and bad as the bad make us better and the good keeps us enjoying our hard work every day. Since each room is different we would love if you could give us some more information so we can take... More 

Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel we were in was super small, we didnt really have any place to hang our belongings, but on the other hand it had a beautiful view. There isnt much to do at the hotel, its more of a place to crash while exploring old san juan. The reception people recommended a few places to eat and see and... More 

Helpful?
1 Thank saachiavery
United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The young girl at the front desk made us wait literally for 4 hours before letting us check in. Very frustrating to wait such long time with no apologies.....waste of time. Good things? the location is very good and very handy. If we were to go back we would make sure to be able to check in on arrival or... More 

Helpful?
1 Thank ev9977
NYC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My review is only of the Café at this super cute hotel because I didn't actually stay at the hotel. I stumbled into the café on one of my walks around the beautiful city of Old San Juan. Let me say, that my breakfast experience here was honestly one of the best memories I will keep with me. The space... More 

Helpful?
2 Thank MIAMIchristopher123
Issaquah, Washington
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I want to spend more time at the Casablanca hotel. It was the perfect place to stay in Old San Juan with a great central location. It had a great vibe and friendly staff. Loved the decor and the rooftop patio. The beds weren't very comfortable but it wasn't a huge deal.

Helpful?
Thank libs122
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
New Elevator is up and running! CasaBlanca is a Boutique Hotel with 32 guestrooms with a lot of character and a personalized experience. We want you to love San Juan as much as we do by making sure your stay is pleasant and memorable. The structure is Spanish from the 1900's therefore rooms are mid to small sized, air conditioned and impeccable. Our beds are comfortable and equipped with microfiber linens and Hypoallergenic pillows, our bathrooms are small but private and unique, with amenities from the organic brand - Archive. Please ask front desk for complimentary items you might have forgotten to pack. Also available are: steamer, hairdryer, in room coffee maker and ice machine in lobby. Our Sun Deck offers guests a memorable experience with magical views of Old San Juan, watch the cruises as they disappear into the bay or enjoy the historical views of San Cristobal Fort next to the open Caribbean Sea. From tanning to reading, enjoy our comfortable lounge chairs, as well as our stone bathtubs provided for a deep relaxation in fresh water at your own desired temperature and time as it is open 24 hrs. Everything from our menu is available with one quick call to guest services from our service phone. Still worried about catching up with friends and family or posting your recent vacation pictures online, or maybe send a late work related email, not a problem, our high speed Internet is available everywhere in Hotel grounds. We are a smoke free, environmentally friendly, historically preserved Hotel where you will find a smiley face where ever you go! Cafe Americain conveniently located in the lobby serves a delicious breakfast every morning from 8 - 12 pm while streaming our favorite Hollywood movie CasaBlanca. Restaurant hours are 8am - 10pm Wed to Sun and 8am-11am for Mon to Tue. Offers a lunch menu selection of local cuisine as well as light options as sandwiches and salads. ... more   less 

Additional Information about CasaBlanca Hotel

Address: 316 Fortaleza St. | Old San Juan, San Juan 00901, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range: $121 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — CasaBlanca Hotel 3.5*
Number of rooms: 32
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Hotel Style:
#4 Romantic Hotel in San Juan
#5 Family Hotel in San Juan
#14 Business Hotel in San Juan
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