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    Sheraton Puerto Rico Hotel & Casino

    200 Convention Boulevard, San Juan 00907-4905, Puerto Rico
    1 (787) 993-3500
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    1/4/2018 1/5/2018
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     6 people are viewing this hotel
    $279
    $279
    $279
    Traveler (847)
    Room & Suite (435)
    Pool & Beach (119)
    Overview
    • Excellent49%
    • Very good32%
    • Average12%
    • Poor4%
    • Terrible3%
    Travelers talk about
    “infinity pool” (142 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Pets Allowed
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Rooftop Terrace
    Casino
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Puerto Rico Hotel & Casino
    Special Offer: Breakfast for 2 included
    Hotel deals
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    Rooms
    Jan 4Jan 5
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (2,322)
    There are newer reviews for Sheraton Puerto Rico Hotel & Casino
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    581 - 585 of 2,005 reviews

    Reviewed June 18, 2016

    The overall hotel was I need of a paint job and new carpet but the staff made up for any short comings. They were the nicest people I have ever met. Very helpful and polite. A wonderful easy-going experience.

    Thank challinean
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded July 18, 2016

    I was very pleased to read how our associates made sure your stay was truly memorable. Thank you for sharing about you experience and we hope you may visit us again in the future. Regards, Sam Basu General Manager

    Reviewed June 14, 2016 via mobile

    The staff starting with the ballet parking were amazing. The pool is not that big but it is perfect. The bed is very comfy and I really loved the pillows. One of the things I liked was they had mini shampoos, conditioner & shower gel....More

    Thank AmandaM54
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded July 18, 2016

    Thank you for you feedback Amanda. I was very pleased to read how much you enjoyed your stay with us and am happy to learn you will be visiting again in the future. Regards, Sam Basu General Manager

    Reviewed June 14, 2016 via mobile

    I selected this property after careful consideration over the Sheraton and Four Points old town, San Juan. I choose this property based on the price, facilities and room decor. The hotel is new and modern. I was pleasantly surprised with this hotel. It is a...More

    1  Thank robanryann
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded July 18, 2016

    I would like to thank you for taking the time to write a review about your previous stay with us. I was very pleased to read how we were able to exceed your expectations and how our staff made sure you were recognized as a...More

    Reviewed June 10, 2016 via mobile

    Just arrived to this hotel to catch my cruise vacation tomorrow and had amazing sushi from the bar by Chef Renier and David's recommendations were on point with quick service. All the staff are very friendly and we also got great excursion recommendations from the...More

    Thank AHMPtravels
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded June 12, 2016

    I was very pleased to read how happy and well accommodated you feel. Thank you for taking the time to write about your experience. We hope you have and amazing time on the cruise and hope to welcome you back again in the future. Regards,...More

    Reviewed June 8, 2016

    We got a Costco deal for staying 4 nights at the hotel for about a 1000 bucks. The hotel was really nice. Fabulous experience at the Infinity Pool (That was the main reason we selected this hotel, and it was totally worth it :-)) Even...More

    Thank Rani_thequeen
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded June 10, 2016

    Thank you for taking the time to share about your recent stay. I was very happy to learn how much you and your family enjoyed your time with us. I apologize for the inconvenience with the Make a Green Choice Vouchers and thank you for...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Casino and Gambling
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • $242 - $414 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in San Juan
    • #5 Luxury Hotel in San Juan
    • #8 Family Hotel in San Juan
    • #9 Business Hotel in San Juan
    • #11 Romantic Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 503
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Starwood, Expedia, Travelocity, Hotels.com, getaroom.com, Orbitz, Hotwire, HotelsforEveryone, HotelQuickly, TripOnline SA, Evoline ltd and Cancelon so you can book your Sheraton Puerto Rico Hotel & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Sheraton Puerto Rico Hotel And Casino ,
    • Sheraton Puerto Rico Hotel San Juan
    Add Photo Photos
    Traveler (847)
    Room & Suite (435)
    Pool & Beach (119)
    Dining (59)
    Hotel & Grounds (561)
    Bathroom (38)
    Business Center & Event Rooms (10)
    Family and Play Areas (2)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    ojaiquilter
    September 25, 2017|
    Answer
    Response from papermomo | Reviewed this property |
    Best to contact the property
    0
    Votes
    Paul464
    September 24, 2017|
    Answer
    Response from Suzanne D | Reviewed this property |
    Unfortunately, I do not know...
    0
    Votes
    Paul464
    September 21, 2017|
    AnswerShow all 5 answers
    Response from JosueVazquez | Reviewed this property |
    Sheraton hotel is fully operational right now. Most of the areas are cleaned, still some areas have trees and garbage. At this moment some parts of the metropolitan area are still without power. Getting back to normal will... More
    0
    Votes
    Room Tips
    "Odd numbers face the pool bay area, Even face the city."
    Read review
    "Higher floors provide better views"
    Read review
    "Room on the sixth floor was nice and quiet."
    Read review
    "Always ask for pool view, it'll worth it"
    Read review
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