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1045 Ave Ashford, San Juan 00907-1128 Puerto Rico
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (301)
Room & Suite (51)
Videos (4)
Certificate of Excellence
Travel safe during COVID-19
A note from Serafina Beach Hotel
Updated 04/21/20


#9 of 53 hotels in San Juan
Certificate of Excellence
Serafina Beach Hotel is a new hospitality experience from the owners of the successful global restaurant brand, Serafina Restaurant Group, which currently has over 16 locations in the U.S. including Puerto Rico, and 17 other worldwide locations. Serafina Beach Hotel just opened its door in March 2018, welcoming guests to delight in San Juan’s exclusive lifestyle beachfront hideout. A boutique hotel with Latin-European sensibilities & playful beach house-chic vibes, atrium-style lobby, and vibrant pool deck. Each of the 96 guest rooms boast dramatic floor to ceiling windows directly overlooking the Atlantic Ocean or the adjacent Laguna del Condado. Designed to be uniquely social, located in the epicenter of the buzzing Condado district of San Juan, the hotel leaves today’s modern traveler with nothing to be desired. SOCIAL. SEXY. SERAFINA
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Room & Suite (51)51
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Breakfast available
Poolside bar
Conference facilities
Banquet room
Meeting rooms
24-hour security
Gift shop
Non-smoking hotel
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
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Room features
Blackout curtains
Air conditioning
Room service
Coffee / tea maker
Flatscreen TV
Walk-in shower
Bottled water
On-demand movies
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Good to know
Bay View
Languages Spoken
English, Spanish
458Reviews25Q+A100Room tips
Traveler rating
  • 301
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Time of year
Traveler type
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Popular mentions
rjb320 wrote a review Apr 2020
Roanoke, Virginia12 contributions3 helpful votes
My mom and I stayed here overnight after our cruise. It was absolutely beautiful. The hotel is stunning, I’m obsessed with how it’s decorated, beds our so comfortable, the Oceanview rooms are stunning. It’s all about the ocean. Convenient to the cruise port and Old San Juan! Service was amazing and love that they have a DJ by the pool on the weekends. We had breakfast at the hotel’s restaurant overlooking the ocean. It was stunning and a great way to end the vacation before heading back to the states! Can’t wait to return December 2020
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Date of stay: July 2019Trip type: Traveled with family
Response from Betsy Mujica, Sales at Serafina Beach Hotel
Responded Apr 21, 2020
Dear RJB: What an awesome review to read, especially during these trying times. We are so happy to learn that you enjoyed your stay with us! We can't wait to welcome you back in December 2020! ¡Gracias! - Thank you for taking the time to write this review! Ciao,
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Luci C wrote a review Oct 2019
New York City, New York2 contributions1 helpful vote
Hotel's Favorite
Serafina was a pleasant surprise. A beautiful boutique, new hotel located on the beach. The rooms are spacious, inviting, very clean and comfortable. The staff was very friendly and helpful. Definitely a place to stay when in San Juan. You won’t be disappointed.
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Date of stay: October 2019Trip type: Traveled with friends
Response from BetsyM500, Director of Sales at Serafina Beach Hotel
Responded Oct 25, 2019
Hola! Thank you for this great review and your recommendation to the world! Hope to welcome you back soon! Ciao,
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Mike S wrote a review Apr 2020
2 contributions
We had an ocean room and it was beautiful. Not overly spacious, but large enough. It was well decorated with modern sensibilities. Pool area was on the ocean and very nice. The only draw back was that there was not enough seating. The staff was attentive and the food very good. I would have given 5 stars but for the pool seating issues.
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Date of stay: February 2020
Response from Betsy Mujica, Sales at Serafina Beach Hotel
Responded Apr 13, 2020
Hola Bexley: Thank you for sharing your review. We are happy to hear that you enjoyed being our guest, though sorry to hear that you experienced a crowded day at the Pool Deck. it does happen from time to time. We do set-up chairs on the oceanfront shore line, too, to makeup for when the deck gets full. Hopefully, you will be able to come back to visit when the time is right to enjoy sitting front-row towards the pool! It is a beauty with that proximity to the ocean. We look forward to your return,
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Tim wrote a review Mar 2020
1 contribution
Everything about the hotel was absolutely splendid! The ocean view room view was stunning. The beds were very comfortable. The restaurant was delicious. Loved having breakfast there in front of the ocean. The staff were warm, friendly and attended to every need. Excellent customer service. It's a perfect location. I'm so happy I chose this hotel over all the others and I look forward to coming back
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Review collected in partnership with this hotel
Date of stay: March 2020
Room Tip: Ocean view
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Response from Betsy Mujica, Sales at Serafina Beach Hotel
Responded Mar 19, 2020
Dearest Tourist: We cannot wait to welcome you back! Thank you for sharing your review. Until next time,
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Jack Y wrote a review Mar 2020
Avon Lake, Ohio2 contributions
We chose Serafina as the location of our wedding ceremony and dinner for it gorgeous location, breath taking views, and the ambiance & design of the hotel. We felt that this would be the highlight of our experience to have our wedding at such a great location. The real jewel was not the scenic views, but the people that work and make Serafina such a beautiful place. For such a stressful and complicated event, it could not have been any easier or come together more seamlessly. The professionalism and level of service delivered were beyond our expectation. It made our day so very special, enjoyable, and very easy. A special thank you to Tony for all his information, assistance, and personal character. But honestly, the team effort and great coordination was fantastic. Thank you to all of the Serafina family for making an amazing event so polished and smooth. I cannot wait to return, time and time again.
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Review collected in partnership with this hotel
Date of stay: February 2020
Response from Betsy Mujica, Sales at Serafina Beach Hotel
Responded Mar 18, 2020
Hola Jack: This review really warms our hearts. We are so happy to learn that we made a difference to you on such a special and memorable occasion. We will share this review with our entire staff, especially since you have recognized and pointed out the greatness of coming together as a team. We wish you and your family the very best and hope to welcome you back soon! Ciao,
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$196 - $449 (Based on Average Rates for a Standard Room)
CaribbeanPuerto RicoSan Juan
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Frequently Asked Questions about Serafina Beach Hotel
Which popular attractions are close to Serafina Beach Hotel?
Nearby attractions include Casino del Mar at La Concha Resort (0.3 miles), Condado Lagoon (0.3 miles), and Ashford Avenue (0.2 miles).
What are some of the property amenities at Serafina Beach Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Serafina Beach Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Serafina Beach Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Serafina Beach Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to Serafina Beach Hotel?
Conveniently located restaurants include Kabanas, Condal Tapas Restaurant, and Serafina San Juan.
Are there opportunities to exercise at Serafina Beach Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Are pets allowed at Serafina Beach Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Serafina Beach Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Serafina Beach Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Serafina Beach Hotel?
Many travelers enjoy visiting Old San Juan (2.7 miles), Castillo San Felipe del Morro (3.1 miles), and San Juan National Historic Site (2.8 miles).