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Villa Herencia

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266 Reviews from our TripAdvisor Community

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Showing 252: English reviews
Melbourne, Australia
Level Contributor
326 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Ok, let's get the negatives - the rooms are small but for what is lacked in space, is made up for by service and a beautiful property. We had an issue where the shower head did not release strong enough water pressure but it was addressed immediately by Rafael and the shower head was replaced. The property is so unique... More 

Helpful?
Thank Dennis M
Miami, Florida, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 24, 2016 via mobile

We stayed here two days it was amazing, I love the ambience the staff was super nice, breakfast good but simple. Near everything you would want to do in old San Juan. Walking distance to the water restaurants, the main church, next to the water, the fortress. Make sure you eat at "Casa Verde" one block away, this was our... More 

Helpful?
1 Thank Maurice L
VillaHerencia, Front Office Manager at Villa Herencia, responded to this review

Regards Thanks for taking the time to write such a nice review. We have great things coming to Villa Herencia. Hopefully we will see you here again Best Marcia More 

Guaynabo, Puerto Rico
Level Contributor
84 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 22, 2016 via mobile

Impressed with the place, with the service, with everything. We stayed a weeken for my birthday. The place exceeded my expectations. I will definitely return. It is small boutique hotel right in the heart of Old San Juan. It includes good continental breakfast. Recommended.

Helpful?
Thank Wilfredo M
Ho Chi Minh City, Vietnam
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 4, 2016

I had a confirmed reservation at this property but it was not honored. I was informed my room was not ready upon arrival (it was before the check-in time so to be expected). When I called to see if the room was ready I was told they actually had no rooms available. They had overbooked and decided not to honor... More 

Helpful?
3 Thank Cruz2012
Joyce O, Director of Sales at Villa Herencia, responded to this review

Dear Cruz2012, Thank you so much for your review as we take each one very seriously. We apologize tremendously for having this happen during your stay and we would love to make it up to you as this is a legitimate concern. Overbooking is not our practice, in fact it is very costly for us both money because it usually... More 

Lindenhurst, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 1, 2016

Stayed here this past week for 5 nights for our honeymoon. The hotel is located right in the hart of Old San Juan and EVERYTHING is within walking distance. We parked everyday in the Paseo de la Princesa parking...it's way cheaper than the rest of the Parking lots in the area and plus...we got to walk every morning through the... More 

Helpful?
1 Thank nataliay91
New York City, New York
Level Contributor
66 reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed July 26, 2016

I stay here every time I go to Puerto Rico. Every room is unique and very artsy. The room on the top floors are the best in my opinion. I love the art work throughout the hotel and would come again and again for it service, location and yes the vibe!

Helpful?
Thank Ananya S
VillaHerencia, Front Office Manager at Villa Herencia, responded to this review

Thank you for sharing with the traveling community your experience at Villa Herencia hotel. We are very happy that you spend a great time at Villa Herencia! Today we are ranked as one of the most prestigious accommodations in Old San Juan and thanks to the efforts of our great team and the recommendations of our very special guests. Please... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 15, 2016 via mobile

Excellent hotel in every way. It is beautiful , clean and comfortable. The roof terrace is also a nice touch. All of the major sites are within walking distance. The helpful friendly staff makes the stay all the more enjoyable.

Helpful?
1 Thank berry b
Lubbock, Texas
Level Contributor
295 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed July 6, 2016

When we travel, we like to get a sense for local culture and Villa Herencia really does give you that Old San Juan experience. The location is great as it is only a few blocks in any direction from something to see. The cab driver may not know where it is, but if you tell them it is next to... More 

Helpful?
3 Thank BarryBroughton
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 22, 2016 via mobile

Fell in love with Villa Herencia the first time my husband & I stayed here in our first visit tonPuerto Rico on our 20th anniversary & knew right away that we had discovered a hidden gem in Old San Juan. When we began planning to bring our whole family to PR there was never any doubt where we would stay... More 

Helpful?
1 Thank Tsyke
Bronx, New York
1 review
5 of 5 stars Reviewed June 7, 2016

When I usually visit Puerto Rico, I stay with family. As this was my boyfriend's first visit I wanted to stay in Old San Juan to take in the rich historical culture. I did not want to stay in such a beautiful part of the island and stay in a chain hotel so I had remembered finding this place about... More 

Helpful?
Thank mrodriguez806
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Beautiful boutique hotel in the middle of Old San Juan! Located just steps away from shops, restaurants and historical monuments in the city. Our hotel is filled with charm and history. Our beautiful rooms showcase antique Spanish and French furniture as well as true Spanish architecture. At our hotel, you will receive personalized service during your stay. Our primary goal is for you to enjoy what our city hast to offer and provide you with the best accommodations and information that there is to offer in Old San Juan! We hope you choose us as your place to stay in Old San Juan! ... more   less 

Additional Information about Villa Herencia

Address: 23 Caleta de Las Monjas, San Juan 00901-1575, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Price Range: $152 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Villa Herencia 3.5*
Number of rooms: 8
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Also Known As:
Villa Herencia Hotel San Juan
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