We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Wave Hotel Condado

Traveler (171)
360
Panoramas (8)
Room & Suite (93)
Certificate of Excellence

About

#18 of 50 hotels in Puerto Rico
Location
Cleanliness
Service
Value
Certificate of Excellence
The Wave Hotel Condado is a fresh independent urban hotel offering simple, guest directed services, uncomplicated modern comforts, and quality basic amenities under an uncommon value. With so much to do around our centric location, there will be little time to enjoy your room! That’s why you will find the just-right room for relax, recharge and rest before your new day. If a more luxurious tropical relaxation experience is needed, our rooftop lounge, with breathtaking views of the Condado Lagoon and the vibrant San Juan City skyline, will offers a breath of fresh air while enjoying cocktails, sun bathing or just relaxing in one of our whirlpools. Our hotel, a fully renovated 7 story building from architect Horacio Diaz Semidey known for his Art Deco design from 1949 is here to give locals and tourists a whole new option of urban relaxation.
Read more
Property amenities
Free High Speed Internet (WiFi)
Breakfast included
Concierge
Hot Tub
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
Room features
Air conditioning
Refrigerator in room
Accessible rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Hotel links
Visit hotel website
319Reviews
23Q+A
47Room tips
Traveler rating
  • 163
  • 100
  • 35
  • 12
  • 9
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
I can stay pretty much anywhere for one night but found The Wave super challenging to stomach. Very lipstick on a pig though in walking distance of a very beautiful beach. Broken elevator and a visible slime in drinking water and ice. Staff was super pleasant
Read more
This was my first option always. I never plan my vacation ahead of time because I’m local, I live 30 minutes away from the Condado area. But when I want to stay at the condado area I’ll always look first for availability at this hotel, until now. I’m very disappointed. Starting with the room. I was in shock. Both twins (tiny) beds where dirty. The sheets are clearly old with stains on it. Thank God I’ll always pack a set of sheets just in case. The floor was cover with women hair and beach sand. Even the shower had sand. The toilet was dirty as well and broken at the seat. The best part of this hotel is the view from the rooftop where there is 2 whirlpool tub that in the past where a delight to use. That was no the case anymore. Only 1 run was working properly and the only one was dirty as a public pool. Gross is a fine word to describe it. I can blame the personnel because they are always kind. I just wonder if there’s a manager around because this thing are easy to fix but they need to step to the task. As a Disney cast member I know what to expect from a hotel more at this price range. Disney has value hotel at this price rate and the quality can be compared. The Wave used to be good, now I have to say that’s better put money elsewhere. Sadly!
Read more
The Wave Hotel Summary? 4.2 Very good 298 reviews Rooms 2.8 Location 4.3 Service 4.6 Couples 3.5 Families 4.3 4.3/5 · 481 reviews Travelocity.com 4.2/5 · 553 reviews Expedia.com 2.5/5 · 59 reviews TripAdvisor 4.1/5 · 511 reviews Orbitz.com 8.2/10 · 303 reviews Booking.com Reviews  Search reviews Nicole Jobin 4/5 3 months ago on Google The Wave Hotel is conveniently located in the Condado area of Puerto Rico, close to old and new San Juan, the cruise ports and airport. It is about a 10 minute taxi ride to any of these. The pricing was what I expect. The service was … READ MORE T TripAdvisor Reviewer 3/5 a month ago on TripAdvisor The rooms were small but comfortable. Checked in around 4 pm. Had to wait for towels. |Asked for towels so we could use the hot tubs. Get to roof, one hot tub was not working, other was half filled and both were filthy. Told the front desk … READ MORE ON TRIPADVISOR Keeks T 4/5 2 months ago on Google Very friendly and attentive staff. Our sink had a leak and it got fixed right away. Parking was a bit of an issue because street parking is very limited. Very close to the beach and night life. The rooms were very small but comfortable for … READ MORE T TripAdvisor Reviewer 5/5 a week ago on TripAdvisor It was only for one night but it was perfect. Clean, great service, and centrally located. The price was fine, but the breakfast is not a big deal just fine to wait for lunch. Thanks for the service and attention. READ MORE ON TRIPADVISOR nicholas puran 5/5 4 weeks ago on Google Great place. I read somewhere that they only have cheese and ham for breakfast. They have cheese, ham, yogurt, bagels, bread, cereal, apple Danish, and other stuff I can't remember. Just wanted to clear that up. They have a rooftop party on Fridays, I didn't go but wish I did, it sounded lit massiel Negron 3/5 4 months ago on Google If you are planning on renting a car this is probably not a good place to stay at. The hotel description says they offer self parking but that's not true. This hotel has no parking, you have to park on the street if you are lucky enough to … READ MORE T Travelocity reviewer 4/5 a week ago on Travelocity.com The staff was so pleasant and friendly. Enjoyed the rooftop and The rooms were comfortable. The hotel was much nicer than I expected for the price charged READ MORE ON TRAVELOCITY.COM E Expedia reviewer 5/5 3 weeks ago on Expedia.com Great property to vacation, customer service was good, just restaurant food was a bit pricey Lili I 1/5 a week ago on Google I stayed at this hotel a few weeks ago and trust me don't stay here and ruin your vacation. There's homeless people all around the area, old decrepit buildings, the area is just moreso nasty and dilapidated. Book a hotel near the airport or … READ MORE Trip typeSolo · Vacation Rooms2.0Service4.0Location1.0 T TripAdvisor Reviewer 1/5 3 weeks ago on TripAdvisor This place is a nightmare. Bathroom was dirty at arrival, chunks of black hair could be seen in the drain trap. Floors are filthy. Refrigerator is dirty, mold is its friend, the freezer contained a very old frozen beer. (Weird right?) … READ MORE ON TRIPADVISOR Norelis Reyes 1/5 2 days ago on Google Horrible customer experience and service. We arrived to the hotel and everything was fine until we got into the room and found out it was already occupied. We returned the keys expecting to be changed but found out that the hotel was overbooked. Then while we were waiting to be relocated new guests arrived and could check in and get their rooms but for some reason they didn't explained why we didn't had a room. They sent us to another hotel where the parking was not free and out of condado where we wanted to stay. After complaining at the second check in in the other hotel, they gave us a room and a free parking pass. The people at the front desk of the wave were not empathetic to us they just wanted us to go to the other hotel so the problem was managed by other people and not them . I'm very dissatisfied and disappointed. I would never ever recommend The Wave to anyone nor would stay there like ever. I asked for a discount for all the inconvenience and they just didn't do anything. So if you want to be sure and don't want to go to a hotel after an 8h flight to be sorprised discovering you don't have the room you paid in advance then DO NOT GO TO THE WAVE.
Read more
It was only for one night but it was perfect. Clean, great service, and centrally located. The price was fine, but the breakfast is not a big deal just fine to wait for lunch. Thanks for the service and attention.
Read more
Terrible experience, I don't understand how this hotel has won any awards. The rooms are very tiny desk chair is the only sitting space. The surroundings of the hotel are skechy and you'll walk by homeless, garbage areas, and the view is just nasty. My view was of a old building rooftop that was full of wires, nasty black residue everywhere. Stay on the beach or at the Ciqala Luxury Hotel you wont regret it. Stay at the Wave and you'll regreat it everyday.
Read more
Previous
PRICE RANGE
$134 - $270 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
47
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing