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Jewel Paradise Cove Resort & Spa

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Paradise Cove Drive, Runaway Bay Jamaica
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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A note from Jewel Paradise Cove Resort & Spa
Updated 05/28/20

About

#2 of 17 hotels in Runaway Bay
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Discover the Jewel Paradise Cove Beach Resort & Spa, a secluded adults-only tropical paradise. Enjoy an array of signature Jewel Resorts amenities and world-class services, including Jamaica’s only oceanfront, two-story spa, the full-service Radiant Spa. Jewel Paradise Cove promises relaxation and rejuvenation with 225 rooms and butler-serviced junior suites in a colonial contemporary, yet casual island style. Enjoy resort-wide Wi-Fi, seven dining experiences, a variety of bars including swim-up bars and a smoothie station on West Beach, two private beaches, pools with pool concierge service, seasonal spa retreats, a full-service salon and fitness center. Jewel Paradise Cove is also the perfect place for your next meeting, event, reunion or dream wedding.
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Room & Suite (497)497
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Free airport transportation
Parking
Wifi
Hot tub
Adult pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Concierge
Gift shop
Non-smoking hotel
Shops
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Ocean View
Hotel links
Special Offer:Goodbye 2020 Sale
4,506Reviews1,259Q+A100Room tips
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Popular mentions
Traveler531946 wrote a review Nov 26
1 contribution
I had PHENOMENAL experience at this resort! The 1st 2 days I was disappointed that some of it was Closed due to COVID-19.. But they won us over with their great customer service! The attentiveness of the waiters & waitresses was Fantastic.. Especially Nicole! Nicole and Kenroy made sure that we were always happy & satisfied with all services! The personal touch made us feel very special! The Housekeepers kept the room nice and Clean. Milton, the entertainment coordinator was very professional and ready to take care of any issues we had! Milton did an Impromptu dance routine that was memorable ☺️ Overall our experience was a Good one!
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Review collected in partnership with this hotel
Date of stay: November 2020
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efuller2020 wrote a review Nov 24
Denton, Texas1 contribution
Very very happy with our stay here. Went for 5 nights. Not the fanciest, but for sure the best all inclusive I have ever been to. Did yoga, snorkeling on glass bottom boat trip, excursion to Dunn’s river falls.
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Review collected in partnership with this hotel
Date of stay: November 2020
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Response from Daine Golaube, Other at Jewel Paradise Cove Resort & Spa
Responded 3 days ago
Dear Guest, Thank you for staying with us and for a great review of our staff and hotel. We are delighted that we were able to meet your expectations and we look forward to hosting you again. regards
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romaineewart wrote a review Nov 23
Spanish Town, Jamaica1 contribution
Despite the the situation we are facing globally, there staff were very pleasant and welcoming. Customer service was exceptional and the bell hops were excellent as well. Big up to Lakeisha, MVP and also Moesha, Kelia and Donavan!!
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Review collected in partnership with this hotel
Date of stay: November 2020
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Response from Daine Golaube, Other at Jewel Paradise Cove Resort & Spa
Responded 5 days ago
Dear Romaine, Thank you for staying with us, we appreciate your feedback and we look forward to hosting you again. regards
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Mike G wrote a review Nov 22
1 contribution1 helpful vote
Originally we had a week booked at jewel Dunn’s River, but due to that being sold to Sandals, we were transferred to Paradise Cove with a room upgrade. The covid protocols onsite were great, with all employees wearing masks, cleaning and sanitizing and making sure we were doing the same, although not in a pushy way. Upon arrival we were treated with a warm welcome and quick check in, however we weren’t given a welcome drink like we’ve received at most other AI resorts I’ve visited. Not the end of the world because it didn’t take long for us to check in and be escorted to our room. We stayed in a ocean front concierge room and while it wasn’t the nicest room I’ve stayed in, it was fine and the view was beautiful. Due to the whole covid fiasco, the resort was operating well below their normal occupancy, which caused a lot of the resort to be closed or limited. The pizza place was only open once during our stay but it was delicious. Platinum was open twice although one of the times they were operating out of the buffet with a limited menu. Moonstone Italian restaurant was open the most and thank god we got a reservation for the hibachi upon arrival because that was closed a good chunk of the week as well. The jerk chicken but was closed our whole stay but they were serving the jerk chicken and pork at the grill, which was open until 2am and offered take our or room service as well. The sunset bar above the moonstone was never open and neither was the pool bar at the emerald lagoon pool. The club and piano bar never opened once during our stay but they did have a dj every night at the main pool bar. Coming into the trip I did my research and was expecting things to be operating on a limited schedule, but it would’ve been nice to get a schedule of what was open and closed upon arrival so we could have planned better. All in all it was a very relaxing vacation and the staff went above and beyond. They remembered our names which made us feel right at home. I wash I could remember all their names but there were so many exceptional employees, so I will name a few. Marlon, Ron J, Antonette, Harlon, Shavon are just a fraction of the people we we had the pleasure of meeting. I wish I could remember the woman bartender who was pregnants name as well. She was amazing and her and my wife hit it off instantly! The beach was so so but the water was beautiful and they kept in spotless. We would prob look elsewhere for our next trip but loved our stay here in paradise
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Review collected in partnership with this hotel
Date of stay: November 2020
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1 Helpful vote
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Response from Daine Golaube, Other at Jewel Paradise Cove Resort & Spa
Responded 5 days ago
Dear Guest, Thank you for staying with us and for leaving your comments. We have noted your concerns which we will discuss further with our team for a possible solution. We hope you will visit us again. regards
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Tajera14 wrote a review Nov 20
1 contribution
The staff is warm and welcoming and the atmosphere is simply amazing! Shandapaul served us at the Moonstone restaurant and it was breathtaking! Tricia and Lanea from the Coral Cafe really made us feel welcomed in the space! Marlon from the bar makes the best mixes! - Loved the stay!
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Review collected in partnership with this hotel
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Helpful
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Response from Daine Golaube, Other at Jewel Paradise Cove Resort & Spa
Responded 5 days ago
Dear Guest, Thank you for staying with, we appreciate your feedback and look forward to hosting you again. regards
Read more
Previous
PRICE RANGE
$177 - $372 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Jewel Paradise Cove Beach Resort and Spa
LOCATION
CaribbeanJamaicaSaint Ann ParishRunaway Bay
NUMBER OF ROOMS
225
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Frequently Asked Questions about Jewel Paradise Cove Resort & Spa
Which popular attractions are close to Jewel Paradise Cove Resort & Spa?
Nearby attractions include Green Grotto Caves (3.8 miles), Sharkies Beach (1.1 miles), and Runaway Bay (0.5 miles).
What are some of the property amenities at Jewel Paradise Cove Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Jewel Paradise Cove Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Jewel Paradise Cove Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Jewel Paradise Cove Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Jewel Paradise Cove Resort & Spa?
Conveniently located restaurants include Ultimate Jerk Centre, Sharkies Seafood Restaurant, and HighSeas Seafood Raft.
Are there opportunities to exercise at Jewel Paradise Cove Resort & Spa?
Yes, guests have access to a pool and a fitness center during their stay.
Does Jewel Paradise Cove Resort & Spa have an airport shuttle?
Yes, Jewel Paradise Cove Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Jewel Paradise Cove Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Jewel Paradise Cove Resort & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Jewel Paradise Cove Resort & Spa?
Many travelers enjoy visiting Runaway Bay (0.5 miles).