We have had a sum "accidentally " withdrawn from our credit card and even after several emails with two managers, the money is yet to be refunded, and to date my last email was not responded to by either.
Went February 2020 as a HS Graduation celebration for my daughter and my 50th Birthday!! Went with a bunch of friends and had an awesome time! The Breakfast buffet was by far the best meal of the day. Filled with Everything imaginable! There is a smoothie station that has the freshest fruit and delicious smoothies. A great way to start your morning. The servers were always accommodating to refill coffee, water juice and did it with a smile. They work so hard and really make a positive impact on our stay There are other restaurants on the property, but the buffet was filled with options, ad the view is spectacular. You can sit and look at that gorgeous aqua water while enjoying your meal. The room was nice, clean and did the trick. When you stay at a resort you are not spending time in the room, so as long as it has a nice clean area, with a good AC and a view then that good for us! The activities were great and the drinks were even better. They didnt water down drinks and were generous if you asked for more RUM or alcohol! The massage spa area was clean and the massage was AMAZING! The worst part was the gym.. Not clean, hard to find windex or paper towels to clean the equipment. Also, no towels to be found. I complained a few times to front desk and nothing changed.. that is my only complaint.. So instead of the treadmill, I ran on the beach! Getting towels for the day was challenging as well Overall, if you like all inclusive on a gorgeous beach this is for you. Plenty to do, eat and drink!…
The food provided at Jewels is really amazing, it will have you eating alot. I really love the food at jewels its finger licking good like mouth watering good, like make your taste buds go wild. You should try staying a jewels it will be worth your time.
I am a 56 year old woman and stayed 8 nights at the Jewel Runaway Bay with my 23- year-old-daughter. I've stayed all over Jamaica at every sort of property and can honestly say this is the BEST FAMILY RESORT, even topping that Beachy place in Negril. We were there the week COID hit and can attest they were doing some social distancing and disinfecting a full month before the U.S. We upgraded to a room with plunge pool and it was so worth it, though not recommended if you are bringing babies. The staff at this Jewel are positively amazing, from the spa to bartenders, restaurant staff, activities, conceirge, you name it! THIS is where I'd want to be if I was traveling with little ones as the kids program was active indoors and out, and impressive. They even had a tween game room..a hard group to please. I am VERY picky about dining and typically dislike AI's because the buffets are so boring and what New Yorker wants to eat at an Italian, Chinese or Steak House in Jamaica? I found plenty of real Jamaican food (plus lots of other things) at the buffet which were yummy, quite different than food at supposedly higher end AI's. My young adult daughter and I had a great time but this Jewel is geared toward families. I met 3 other adult women my age and they checked out for a different Jewel the next day. There were no adults only pools and most adults were couples (older) or families with kids. Its not a place for singles of any adult age, though my daughter managed to find friends as only a beautiful 23 year old can in paradise. We heard the beach was much better here than at Jewel Paradise Cove and Jewel Runaway Bay is great enough not to pack up and schlepp to Ocho Rios when the beach, staff, rooms and everything else was perfect! My daughter's birthday fell on the Sat. night before we left and I was able to buy a well-priced birthday package filled with surprises all day....Flower, balloons, champagne, music, the works. EVERYONE was wishing her a happy birthday or singing to her ALL DAY AND NIGHT! The staff makes this place fabulous! I wouldn't honeymoon there unless I had a bunch of kids with me, nor would I go with other middle aged women friends but one day I'll be a Grandma and I'll b e back first chance we get!I gave the Jewel Runaway Bay 4 stars and not 5 only because it is not a luxury resort. Its a really great family resort but not 5 star Upscale Luxury, which really is perfect for a family resort!…
My wife, year-old daughter, and parented-in-law spent a week at the Jewel in January and enjoyed our stay. Our daughter was a little young to fully enjoy the experience and water park but one of our highlights came at a dinner at the Jade Samurai. Our Chef, Chef Crazy, was personable friendly and very engaging with our daughter. All this while providing tasty food and a good show. Thanks to Chef Crazy for a memorable experience.
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