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Tropical Lagoon Resort

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Tropical Lagoon Resort
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77 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Fullerton, California
1 review
2 of 5 stars Reviewed yesterday NEW

We had a large nest of extra large ants that needed to be dealt with. While the staff was nice their fix caused the ants to roam all over the room and onto the bedding. It was an awful sleepless night

Review collected in partnership with this hotel

Helpful?
Thank Luv4drea
Kingston Parish, Jamaica
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I must say this resort was really really good one thing i hated was the steep hill but its a really cool tropical place to stay , The Staff was good and polite all of them from the garner to the maid all of them really cool and wonderful customer service , and a big shout out to Becky the... More 

Helpful?
Thank Nicardo49
Tropical Lagoon... V, Guest Relations Manager at Tropical Lagoon Resort, responded to this review

Thank you for your review! The property is on a hill overlooking the Blue Lagoon, the slope is our natural gym :) We are pleased to know that you enjoyed yourself and welcome you back when you are on this side of the Island again. Warm regards, The TLR Family More 

2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

This place is like no other, the warmth you feel just arriving at this hotel is just breath taking . My stay was priceless and I would say if you have a love for nature ,you need to go to this resort on the lagoon.

Helpful?
Thank Mark G
Kingston, Jamaica
Level Contributor
6 reviews
4 of 5 stars Reviewed 5 days ago NEW

The view and access to the beach are the biggest pulls. The rooms are a little dated and in need of some refreshing. Had to get the front desk involved to adjust things in the room. Food is not included and we ate outside of the hotel. The pool was nice. Front desk staff was not very friendly but other... More 

Review collected in partnership with this hotel

Helpful?
Thank wanderlust876
Tropical Lagoon... V, Guest Relations Manager at Tropical Lagoon Resort, responded to this review

It takes time to write reviews, for this we are grateful. A continental breakfast is actually complimentary when you book. Additionally guests booking between now and October 21, 2016 will see significant improvements in that area. The other areas for improvement mentioned in your review will be discussed with the relevant departments. Please come again when you can. Best regards,... More 

Bronx, New York
1 review
5 of 5 stars Reviewed 5 days ago NEW

This was excellent and the staff is great and Donovan is a great guy to talk to along with Ms Campbell the food was fabulous I did my wedding reception at the Tropical lagoon resort in April of this year and I am going back in December of this year

Review collected in partnership with this hotel

Helpful?
Thank 17angellal
Tropical Lagoon... V, Guest Relations Manager at Tropical Lagoon Resort, responded to this review

Hi Angella, Good to hear from you. Thanks for the review. We look forward to seeing you when you return. Warmest regards, The TLR Family More 

Mississauga, Canada
1 review
3 of 5 stars Reviewed 5 days ago NEW

the hotel was located on a very steep hill. The room was not fully ready despite the apparent lack of other visitors during the time we were there. Getting our luggage up very steep steps was difficult with no one to assist. The room was stuffy. The air conditioning was inadequate for the size room and did not work .... More 

Review collected in partnership with this hotel

Helpful?
Thank Desmond R
Tropical Lagoon... V, Guest Relations Manager at Tropical Lagoon Resort, responded to this review

Thank you for your review, The issues you have raised will be discussed with the team. The property is on a hill about 300ft above the Blue Lagoon. The pathway to the lagoon is a combination of steps and a brick road. Guest who prefer to use another route may drive or walk around to the public side of the... More 

Mandeville, Jamaica
1 review
5 of 5 stars Reviewed 5 days ago NEW

During Jamaica's Emanicipation weekend, we selected Tropical Lagoon Resort for a weekend getaway. Some family & friends meet up in Portland annually and we don't usually stay over however this year I planned to stay over in Portland. I was introduced to Tropical Lagoon through Brawta Living and we really enjoyed the location. It felt like home away from home.... More 

Review collected in partnership with this hotel

Helpful?
Thank Nadine S
Tropical Lagoon... V, Guest Relations Manager at Tropical Lagoon Resort, responded to this review

Hello Nadine, Thank you for your review! The decor in the rooms are deliberately set to give the home away from home feel without the "Hotel" atmosphere. We are happy that you enjoyed yourself and thanks so much for recommending the resort. Personal service is our trademark and we welcome you back when you can. Best, The TLR Family More 

Kennesaw, Georgia
1 review
4 of 5 stars Reviewed 6 days ago NEW

Enjoyed my stay and would recommend this resort to family and friends! My brother and sister-in-law held their wedding in port land and thus resort was the ideal place to accommodate guest. Thank you for a wonderful stay!

Review collected in partnership with this hotel

Helpful?
Thank carlenedownie
Tropical Lagoon... V, Guest Relations Manager at Tropical Lagoon Resort, responded to this review

Hello Carlene, You are most welcome! Thank you for your review and commitment to share your your experience. We are always working to improve our services, please come again when you can. Regards, The TLR Family More 

Kingston
1 review
4 of 5 stars Reviewed 6 days ago NEW

The property was beautifully secluded and allowed for a lot of private time for me and my significant other. We enjoyed the villa almost as much as we enjoyed the lagoon. My only complaint was that the phone was not working and the wifi was shoddy, however shoddy wifi just means more alone time.

Review collected in partnership with this hotel

Helpful?
Thank Jill P
Tropical Lagoon... V, Guest Relations Manager at Tropical Lagoon Resort, responded to this review

Hi Jill, Thank you for sharing your experiences. The digicel cug and internet might have been down. The companies that supply us with these services do not have a back up generator therefore if there is a local power outage it will affect the service. Please come by again when you can. Best, The TLR Family More 

Jamaica
1 review
4 of 5 stars Reviewed 6 days ago NEW

You should definitely check out Tropical Lagoon for a peaceful and romantic getaway. I loved the scenic walk to the private beach and the extraordinary views! I need to go back! Customer service was bomb too. Big up Anesia at the front desk

Review collected in partnership with this hotel

Helpful?
Thank peter-annp
Tropical Lagoon... V, Guest Relations Manager at Tropical Lagoon Resort, responded to this review

Hi Peter-ann, Thank you for sharing your experiences and taking the time to write this review. We would love to have you back at your earliest convenience. We are also pleased to hear that you enjoyed your walk down to the beach, its like a journey through a tropical rainforest, especially if you look up. :) Best regards, The TLR... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Tropical Lagoon is an exclusive resort in Port Antonio, Jamaica, nestled on a lush hillside that transcends to the beautiful, world famous Blue Lagoon. Tropical is a hidden gem that offers a lovely mix of modern style in the midst of truly verdant rainforest surroundings. Some of the most picturesque views of Blue Lagoon and the beautiful Caribbean Sea are visible from this resort and, in addition, there's the distinct advantage of having direct, undisturbed access to the therapeutic waters of the Lagoon. The resort consists of 12 elegant, modern apartments, most of which are fully self contained, 2 swimming pools and a central restaurant with a beautiful outdoor terrace open to the views. Located just outside the San San resort area, neighboring beaches are only a 3-minutes drive away. Attractions, the town center and other conveniences are within reasonable reach. Enjoy delightful home cooked Jamaican cuisine. Feel free to discover new surroundings and events taking place in the quintessential town of Port Antonio. The choice is yours, if you desire you can stay on property, sit on the patio and watch the ocean with a drink in your hand! ... more   less 

Additional Information about Tropical Lagoon Resort

Address: San San, Fairy Hill, Port Antonio, Jamaica
Location: Caribbean > Jamaica > Portland Parish > Port Antonio
Price Range: $168 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tropical Lagoon Resort 3*
Number of rooms: 14
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Also Known As:
Tropical Lagoon Resort Jamaica/Port Antonio
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