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Jamaica Palace Hotel

Williamsfield, Port Antonio Jamaica
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Traveler (119)
Room & Suite (31)
Dining (15)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.


#9 of 19 hotels in Port Antonio
Travelers' Choice
Family friendly Resort Hotel nestled on 5 tropical acres between the foothills of the Blue Mountains and the Caribbean sea close to all attractions in tranquil Port Antonio.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Tennis court
Children Activities (Kid / Family Friendly)
Shuttle bus service
Business Center with Internet Access
Outdoor pool
Bar / lounge
Banquet room
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Seating area
Clothes rack
Flatscreen TV
Bath / shower
Complimentary toiletries
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
Great View
Languages Spoken
149Reviews8Q+A16Room tips
Traveler rating
  • 69
  • 40
  • 20
  • 14
  • 6
Time of year
Traveler type
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  • English
Popular mentions
Lloyd J wrote a review Apr 2020
Hornchurch, United Kingdom1 contribution
It’s a very nice hotel staff are very friendly You got what you pay for the room are nice and Clean and the atmosphere is very good I would Return there anytime. So I would Recommend this hotel to anyone Thank you..
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Date of stay: April 2020Trip type: Traveled with family
Mark L wrote a review Mar 2020
Spring Hill, Florida6 contributions1 helpful vote
The Jamaica Palace is absolutely amazing. The property is incredible. The staff caters to your each and every need and desire. The rooms are clean and very comfortable. The rooms all have AC, WiFi, TV and telephone. The food was impeccable with a wide variety of international cuisines to choose from every day. The location is a slice of paradise. Port Antonio is not a cruise port so there are very little tourists which makes it a true paradise. We could not say enough about this hotel to do it justice. We went to the Palace for our 28 year anniversary. We have stayed at this hotel 15 times over the past 25 years. The hotel has been updated and provides a wide array of amenities to choose from to make it a perfect vacation spot. We can not say enough about this hotel and the individual service that the staff provides on a daily basis. The management team ensures that each and every wish is fulfilled. There is a variety of very diverse excursions to choose from every day. This is the true Jamaica. You will get to know the real Jamaica and not an overcrowded tourist destination. Not many people know about Port Antonio or this resort. You will truly feel like you are the King and Queen of the Palace. The resort is family friendly but also makes for the perfect romantic get away. Hats off to the entire staff for making this a perfect vacation. You will get to know all the staff on a personal basis. You are not just another number at an overcrowded resort. They have several packages available for any budget. Whether you have traveled to Jamaica before or this is your first time, this is a property that is an absolute must see and must stay. We could not have asked for anything more from the staff. They do an incredible job to make this a memorable vacation. We will absolutely be back and be bringing our daughters and grandchildren. We have read all the reviews and can not emphasize enough how absolutely perfect this resort is for a vacation, wedding, romantic get away or a family vacation. You will not be disappointed . We highly recommend this property to be put on your bucket list. Trust us, you will want to go back time and time again. We would like to offer a very special thanks to the management team for providing us with an exceptional experience. We were treated like family. When we departed we felt like we have made friends for life. Thank you from the bottom of our hearts for making our stay the most memorable vacation of our life time. We will definitely be back in the very near future.
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Date of stay: March 2020
Room Tip: The suites are incredible. Make sure you upgrade to a suite and do the all inclusive package.
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Mr&Mrs Reid-Fogah wrote a review Mar 2020
Manchester, United Kingdom9 contributions1 helpful vote
The initial reception was average at the Jamaica Palace Hotel. However, we were most Fortunate to meet the Manager (Most Pleasant Gentlemen) who invited us to feel free to Explorecthe grounds inclusiveof the Breathtaking Panoramic Views. Excellent Restaurant Provision of a Variety of foods inclusive of Breakfast, Lunch, Dinner and Snacks. Absolutely and Overall an Outstanding Establishment Managed to a Highly Commendable Standard. ACKNOWLEDGED APPRECIATED We Shall Return Soon.......
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Date of stay: August 2019Trip type: Traveled as a couple
Travellitza wrote a review Feb 2020
Crete, Greece3 contributions2 helpful votes
Jamaica palace has everything, money for value, peaceful and mixed style with old style and new style plus a lot of great art. Amazing place very welcoming as well. If you need a great place to stay and you need a bigger hotel then that is the place!
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Date of stay: February 2020Trip type: Traveled as a couple
1 Helpful vote
Marcia W wrote a review Feb 2020
1 contribution1 helpful vote
Exceptional welcome, very comfortable accommodation and excellent service. The checkin was seemless and we were given excellent treatment from the security on property, from desk and well taken care off. The rooms are very clean and well kept
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Date of stay: February 2020
Sleep Quality
$125 - $300 (Based on Average Rates for a Standard Room)
jamaica palace port antonio
CaribbeanJamaicaPortland ParishPort Antonio
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Frequently Asked Questions about Jamaica Palace Hotel
Which popular attractions are close to Jamaica Palace Hotel?
Nearby attractions include Rio Grande (4.5 miles), Frenchman's Cove (1.2 miles), and Winifred Beach (2.8 miles).
What are some of the property amenities at Jamaica Palace Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Jamaica Palace Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Jamaica Palace Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Jamaica Palace Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Jamaica Palace Hotel?
Conveniently located restaurants include Bushbar, Woody's Low Bridge Place, and Soldier Camp Bar & Grill.
Are there opportunities to exercise at Jamaica Palace Hotel?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Jamaica Palace Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Jamaica Palace Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.