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Blue Lagoon, Port Antonio Jamaica
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About

#1 of 38 Specialty lodging in Port Antonio
Location
4.8
Cleanliness
4.4
Service
4.5
Value
4.3
Tucked away in the folds of the eco-friendly zone of Portland, where the shoreline hugs the sea and the nights glow as much as the days, stands the emblem of respite, relaxation and all things in between. It sits snugly among the trees, embraces the ideally cool temperatures and complements the natural habitat. It offers a peacefully endowed atmosphere, not uncommon to truly tranquil scenes and all those who enter therein can claim its soothing and rejuvenating powers. Kanopi House was created as the ideal getaway location and is unique since it offers no disturbance of its natural environments. Its structure also adds to its modern day charm and it is one with nature. Kanopi House features a certain inexplicable charisma which is further intensified by a secluded cove, blue lagoon, coral reef, surrounding rainforest and its one of a kind 'tree houses'.
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Property amenities
Free parking
Free internet
Bar / lounge
Boating
Board games / puzzles
Babysitting
Children Activities (Kid / Family Friendly)
24-hour security
Wifi
Restaurant
Breakfast available
Outdoor dining area
Wine / champagne
Mosquito net
Non-smoking hotel
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Room features
Air conditioning
Housekeeping
Bottled water
Private bathrooms
Coffee / tea maker
Refrigerator
Complimentary toiletries
Hair dryer
Electric kettle
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Room types
Suites
Family rooms
Smoking rooms available
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HOTEL CLASS
HOTEL STYLE
Romantic
Quaint
157Reviews4Q+A30Room tips
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dyoungjr11 wrote a review Apr 2022
Houston, Texas2 contributions
Spent 3 nights at Kanopi and had an amazing experience. If you are looking for a great eco-resort this is the place for you. Stayed in the Upper Deck room. Beautiful, rustic and well appointed. The floor to ceiling windows opened to give you a panoramic view of the rainforest and ocean. You feel like you are alone in nature. The staff was very helpful, especially AJ who helped with anything needed and gave great recommendations for things to do off resort. Had dinner and breakfast on the resort and the food was fresh and very good. Contrary to some other posts the food is not expensive. It’s moderately priced and in-line with other resort restaurants in the area. The beaches and falls in the area are well worth visiting. Pro Tip: things move slower here so go with the flow. It’s quiet and fairly secluded in Portland and that’s the beauty of it! 10/10
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Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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AA wrote a review Apr 2022
Seminyak, Indonesia4 contributions5 helpful votes
+1
The extraordinarily bumpy road leading up to Kanopi House (KH) foreshadowed our miserable 12 day stay. We had planned and paid $500/night for 22 days, but could not stand to feel contaminated any longer, so we made arrangements at a hotel that actually offers hospitality, including cleanliness, that we expect at these price points. This cost to us, which has been substantial, is on top of what we already paid to stay at KH. In our opinion, the KH website contains quite a bit of false advertising. The eco-chic description, we believe, is a facade to evade investing in $500/night hospitality. We can accept dingy, coarse towels, but poor infrastructure (which means lizards are POOPING on you and your belongings from the roof), bathrooms without proper ventilation (and thus massive cockroaches and mold), and a complete lack of cleanliness are not because of KH’s earth friendly values. We pre-paid to stay in one of KH’s nicest cabins, Almond Tree. After one week, we had to move from Almond Tree to another of the property’s cabins, Red Ginger. The primary reason was that Almond Tree’s ceiling was infested with lizards that pooped on us and our belongings throughout the first week of our stay. We’d wake each morning (or return to our cabin after an afternoon out) only to find odd droppings littered in various places in the cabin. Eventually we figured out what it was, and we were horrified. An exterminator was brought in, he exterminated with all of our belongings in the room, despite the tremendous odor and who knows what level of toxicity he knew would result. We were later offered to stay in Red Ginger for a night IF the smell was too horrible to remain in Almond Tree. Any hotel would have offered a different room for the remainder of our stay. Indeed, when fumigating, one should not leave it up to guests to decide if they want to stay or not. Once fumigated, the space becomes a health hazard. It should not have been our choice. It should have been decided because of the toxicity of the chemicals used to kill other living beings were also likely to be hazardous to our health. For this reason, we had to ask to stay in Red Ginger for the remainder of our stay. And the resolution to the problem – fumigating – would likely only be a temporary solution – and not an eco-friendly one either! We believe that Almond Tree has structural issues that make it vulnerable to infestations by many critters, not just the ones that were pooping on us throughout our stay. KH also has a roach infestation. It was one of two major reasons we decided to leave KH early for Half Moon (HM) in Montego Bay. The roaches were in both Almond Tree and Red Ginger. We don't have cockroaches at home. We did not sign up to spend $500/night to live with them while on vacation. Nor did we want to have to fumigate our belongings upon our return home. After we left KP for HM, we brought roaches with us, despite our efforts to rid our belongings of them before driving west. One of the HM bellmen noticed a cockroach (about 1.5 inches long) on a backpack, grabbed the backpack, shook it until the roach finally fell, and stomped it to its death. It was horribly embarrassing. But KH’s false advertising doesn’t end with its disgusting living conditions. We were excited about eating at KH because their website says they offer vegan options. The menus barely have any vegan options, and those options that are listed -- vegan or not -- are often just not available. To add insult to injury, we paid premium prices for simple vegetable-based meals as if we were purchasing dishes made with animal protein. There was a constant negotiation with the chef rooted in the fact that KH did not, in fact, have vegan options. Although the staff was more than willing to work with us, this was a very frustrating and tedious experience. Wi-Fi. On its website, KH states that Wi-Fi is available in the main lounge but not in the individual cabins. We signed on to this form of limited access. But of course the Wi-Fi is actually very spotty and extremely slow in the main lounge. KH's website says that the property borders the Blue Lagoon and suggests that guests will have direct access to it. This is true, but again, not really. The access from the KH property is so dark, uncleared, and unwelcoming that no one would consider this access. We certainly did not consider this access, and so after our first day exploring, we never returned to it. This, too, was one of the selling points of KH on its website, and it also turned out to be false. How very disappointing. We found many among the KH staff to be truly wonderful people. Burchell, the new general manager was responsive and kind. It’s obvious he wants to do a good job, but given that KH was handed to him in such bad shape, it will take significant resources and time to make KH as advertised. But if anyone can do it, it’s Burchell. AJ, Keno, and Isha were three people we found to be helpful, warm, and attentive throughout our stay. In general, however, we believe that KH's staff require training in hospitality services. Housekeepers need to be trained in cleaning, sanitizing, and disinfecting -- we had to clean our room the first day of our arrival because it was simply not clean (and thus likely not disinfected either!). Our disinfecting wipes produced grime that should not have been there had the room been recently and properly cleaned. Any surface you can imagine that required cleaning, we found grime that should not have been ours to clean. Another example: We asked for a mosquito net (to shield us from the droppings, massive roaches, and mosquitoes) first in Almond Tree and then in Red Ginger. Not surprisingly, these nets catch insects. Is it our responsibility to clean the net of the insects that land there? Apparently to at least some of the housekeepers, because they left dead cockroaches and bugs in the room and on the net after supposedly cleaning the room!!! For us, this vacation was no vacation. Our planned respite was no respite. We left Jamaica as exhausted as we arrived. Full disclosure: we wrote a formal complaint to Burchell laying out these concerns. We stated that if we did not receive a refund for the days that were prepaid after we checked out (we officially checked out on day 15 of 22) that we would take further action. We received a refund for those days.
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Date of stay: March 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jillian C wrote a review Apr 2022
Long Beach, California8 contributions
We arranged to have dinner here for our last meal in Jamaica. Burchell, the general manager, is 10/10. He is so accommodating and lovely. Timing, dietary needs, any changes were met with grace and a smile. The food was fantastic, the space was clean and tasteful. Also to note, Kanopi is an eco conscious resort. They do a great job. We sat on the deck that overlooked the blue lagoon (which I also highly recommend) with a direct staircase to it. A DREAM this place is. Thank you Burchell and staff. We will be back :)
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Date of stay: April 2022
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Trip type: Traveled on business
Room Tip: Food is phenomenal
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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AshteadSophie wrote a review Mar 2022
Ashtead13 contributions12 helpful votes
The room was great (Spanish Elm) even though the electrics were old! Location has potential but we felt it wasn’t being met. We had no offer of Boxer and his boat and no kayaks were available. Food was good on the whole. Staff were friendly but not efficient and not pro active at all. The road up to the property is almost impassable.
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Date of stay: March 2022Trip type: Traveled as a couple
Room Tip: Road up there is bad. Don’t arrive before 3 pm.
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GlobeTrotting564661 wrote a review Nov 2021
1 contribution2 helpful votes
If the service had been of a better standard this would be a 5* review. We stayed in the upper deck and the room was unbelievable - you wake up to the sounds of the rainforest and the surrounding windows give you a cinematic view of the greenery. The only downside to the room was the lighting. It is dark at 6pm and the only light was given off by two dim lamps. Kanopi House is quite far away from the centre of Port Antonio so there isn’t really anywhere to go for a drink/food late at night, so we were back in the room by around 6/7ish and it was very hard to do anything in a room so dark. We’re aware that maybe having minimal artificial lighting adds to the authenticity of the place but it made it very hard to enjoy our evenings sat in the dark. We couldn’t really sit in the restaurant and enjoy some drinks because of the extravagant pricing of everything and how long it takes for everything to arrive. Because Kanopi House is a drive away from anywhere that offers food/drinks we had to go down to the restaurant. I’m vegetarian and the only option for me was tofu - I had to have this three nights in a row because the menu doesn’t change. It took an hour for our food to arrive every time we ate here (including breakfast) and we were the only people in the restaurant. Our drinks took around 20 minutes to arrive and that was only after we went up to ask for them. The food was EXTREMELY overpriced. We couldn’t get over just how expensive the menu was and everything was so bang average. We would have been prepared to pay more if the options and quality was better. The location of Kanopi House is incredible. We put the poor service to one side and tried to just focus on how unbelievable the room and blue lagoon is.
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Date of stay: November 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Arielle H wrote a review Sep 2021
1 contribution
+1
If you are looking for peace and quiet this is definitely it The only sounds you hear is nature and the cabins are to die for. The staff is super friendly ,they made sure we got there safe by sending their driver to pick us up in the port Antonio square.....big up to boxer our tour guide to different beaches via boat it was an experienceeeeeeeee...we will be back soon
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Date of stay: September 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alexander K wrote a review Jan 2021
Jamaica5 contributions7 helpful votes
We came over for an (extra) long weekend of four nights the end of Nov. There were 3 adults and our 2 kids (6YO and 3YO) in our party and to be honest, I was concerned whether we could keep our active kids entertained at a property without a water park, splash pool etc. Let's just say my concerns were unfounded, but more on that in the review! Just to preface, Jamaica is still in the middle of battling the Covid pandemic but the hotels are open for business. That being said there are lots of guidelines for being allowed to operate and these were all in action here. On arrival the guard at the gate took our temperatures and offered sanitizer before we were allowed on property. This happened on every trip in or out. All the hotel staff work masks works masks 100% of the time, and there was sanitizer offered upon entry at the main house where the food is served. I do recall seeing social distancing markers on the floor as well in the main house. The hotel was quiet so there was no issue with social distancing. Although, I think even with all of the treehouses booked there would be ample space for social distancing. Based on the size of our group we booked Sweet Wood Tree house. LAYOUT: It was the perfect size for us. As you enter you can either head downstairs to the two bedrooms or go into the the main/living room area. It had more than enough couch space for us to all sit or lay down comfortably and there was more then enough floor space for the kids to spread out their toys. In hindsight it's actually really nice that the bedrooms are downstairs since it's alot easier to carry sleeping children down the stairs than up :-) The view, OMG the view was beautiful. You're literally in the midst of the 'rainforest' and you get enough of a glimpse of the Blue Lagoon and sky to know it's there but you still feel like your tucked away and hidden. Also, floor to ceiling French Doors? YES PLEASE! AIR CONDITION: I made this it's own line item because I love AC. The bedrooms had individual units and the main room had a big one. All of them worked really well. Also there were beautiful ceiling fans if you want to open up. KITCHENETTE: anyone with young kids knows you are constantly feeding them all day. Since the dining is a la carte having the kitchenette was one of the key parts of making the stay enjoyable. We were able to bring snacks, cereals, drinks etc. to have on hand without worry. In addition to the full sized fridge there was a sink and full sets of cutlery, plates, glassware, cups etc. Also included was a coffee and tea station, along with bottles of water replenished daily. I think the only thing we were missing that would have come in real handy for the kids was a microwave for warming up leftovers. For the big kids, it also meant we could throw a couple cold beers in the fridge. :-) BEDROOMS: The two bedrooms downstairs are identically in size, each with it's own bathroom/sink and a separate stand up shower. The shower was huge. The shower room has a window that looks into the bedroom, right over the bed actually, and it was a little bit of a weird layout but nothing to complain about. We did have a challenge with the hot water on the first day, but realized that there the hot water tank was not on. FYI the switch is at the entrance into the bungalow. I assume one of us hit it on the way in by accident. FOOD/BEVERAGE: The menu changes each meal for lunch/dinner and they have a set breakfast menu with a changing Jamaican special each day.. The breakfast menu did get me excited when it showed Dim Sum however these items were not available. I assume it's, like most hotels right now, due to Covid and the low occupancy levels but that wasn't a deal breaker. There's something about having a hot coffee with that view that makes the coffee taste even better than normal. Not too much extravagance on the breakfast menu but there more than enough to satisfy everyone with eggs, pancakes, waffles, omelets etc. We tried dinner one night and really enjoyed the gourmet-ness of the dinner offerings! Dinner is a weird time with our kids bed time routines so we didn't get to this every night. We did take advantage of room service a couple times which was a bonus! They offer the same menu and it just made it a lot easier for us to have the kids playing until the food came. It's a really romantic setting at night, I'm sure if we were without kids my partner and I would have enjoyed it more! WIFI: There is wifi in the main area and in the hotel rooms. WIFI is notoriusly spotty so don't expect high speed service for downloading and streaming. We pre-downloaded movies for the kids :-) THE GROUNDS: Being on the Blue Lagoon is beautiful and there's a literal reason why the rooms are called Treehouses. There is more greenery than you can imagine and there's no description or pictures that can do justice to how beautiful the grounds are. It's serene, peaceful and does wonders for your soul! Now, the trade off for all of that beauty and location is that there are stairs. A lot of stairs. There's no guilt in eating that chocolate cake for dessert because you burn that off and more ;-). Our kids are generally very active so going up and down the stairs was not a problem for them 98% of the time. The other 2% meant even more of a work out for mom and dad. This is def not a stroller friendly property. ACITIVITIES: You can swim right off the docks. One day we borrowed one the kayaks and took it over to a floating platform and hung out. Some of us swam over, it wasn't a hard swim since the water so calm in the lagoon. There's also a huge tree with a rope swing as well as a natural pool where a river runs into the lagoon. Be warned. Water is cold! Far and wide the most exciting part of Kanopi house for us (and especially the kiddies) is Boxer. He's the boat captain extraordinaire who is there to take you out on the boat. He's so patient and caring with the kids and you know full well that he genuinely cares and takes great care of his guests. He will take you to all of the different beach spots in Port Antonio. Some of the regular beaches were closed because of covid restrictions but he took us out a couple of times to Monkey Island, on a sunset boat cruise along the coast and (the highlight) took us deep sea snorkeling at a spot just off Alligator Head point (yes the kids too!) where he and other fisherman go swimming. It was so beautiful and the water was so clear! It was beautiful. Again, let me stress he took great care of all of us and you always felt he was watching out for all of us while we were in the water. Also, anytime he took us out, he was always on the look out for sea turtles and other wildlife to show the kids. Definitely bring your snorkels if you can. It was beautiful at every spot we went too. Boxer was a definite highlight of the trip and while we would have still enjoyed and had fun, having him there made it really special. Anything we needed while we were there he was able to help us with. STAFF: I'm really disappointed that I didn't catch more of the names of the staff we encountered. Everyone was genuine and we felt well taken care of the whole time we were there. From the security to the groundskeepers to the housekeepers to the hotel staff; kudos to Kanopi house for a creating a friendly, laid back, yet professional atmosphere. So if you skipped all the way down to end. We absolutely love Kanopi House and 10 out of 10 will visit there again. Not your typical idea of Jamaican vacation, but one that is not to be missed.
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Date of stay: November 2020
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Room Tip: Each room is unique in layout and location but all of them face towards the ocean.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Adbagwell wrote a review Mar 2020
Lenox, Massachusetts24 contributions12 helpful votes
We stayed at Kanopi House for a nearby wedding. Overall, the room was nice, but the service was extremely subpar, as demonstrated in the following scenarios: -When we arrived, the staff were on their cell phones and would barely look up to greet us. The young boy said "you don't want a welcome drink do you?" -They did not offer to carry our bags to our room despite the hills and numerous steps. -There is no phone in the room and they do not provide a cell phone, so when any items (food, hair dryer, iron, water) are needed, you must walk up the hill to reception (where someone may or may not be at the desk). -We pre-arranged a massage. We confirmed the massage time the day before and the morning of the massage. However, at the time the woman was supposed to arrive (it is not on site), noone was around. We walked to the front to inform them and they said she would be there in 30 min. She arrived 1 hour later and told me that the hotel had called her 20 min prior asking if she could come. This was not her fault, but the service of the hotel. (she was excellent!) -There were kayaks available, but we had to find the paddles buried in the dirt and navigate these on our own. The kayaks were poor quality and uncomfortable. -No mosquito net and a lot of bugs; no safe in the room; no wifi in the room; slow wifi at reception -Bar at reception was rarely stocked- no champagne, wine, nothing cold -Food was just ok, but expensive because there are limited options in the area The room was nice- situated in the jungle with a little view of the lagoon. The bed was comfortable and they kept it clean. However, this is not a cheap hotel, so I would have expected higher quality service and a little bit of a work ethic.
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Date of stay: March 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bob G wrote a review Feb 2020
London, United Kingdom55 contributions81 helpful votes
This is a hard one to rate. The setting could not have been more attractive, high above the Blue Lagoon with paths winding down to the hotel’s own jetty from where you can swim or paddle a cayak. Our room (Upper Deck) was like a superior treehouse, particularly with all the windows opened. So 5* for that. But the place really lets itself down. There is a run down feel. There were beautiful spots around the site but no furniture to sit on to admire the view. Lightbulbs weren’t replaced and the smoke detector in our room hung open with the battery removed - worrying in a totally timber building. Service was notably lacking. We asked for the code to the safe but the guy on site said he didn’t have it (“because what would be the point?”). He would ask the manager but we left four days later still with no sign of it. Getting anything - coat hangers, something to make coffee in - necessitated repeated requests. It’s not easy to go out after dark via steep potholed track so guests are rather a captive audience. Food was ok but prices are steep. We paid a wildly expensive 45 USD for breakfast of 1 omelette, 2 plates of watermelon (the only fruit on offer) and 2 coffees. So after that we ate lunch out and brought back our own drink and snacks for the evening. I suspect many others did the same. So 1* for service and prices. Despite all this we enjoyed our stay - but above all were left frustrated by how much better Kanopi could be with some on the ball management, decent service and more realistic pricing.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nannysistren wrote a review Jan 2020
Bristol, United Kingdom9 contributions1 helpful vote
We were in Jamaica for a big birthday and there were 25 of us in a group staying on the island for two weeks. We spent the first few days in Kingston and before spending a week on the beach we wanted everyone to experience another side of Jamaica. I have family in Portland and wanted the other people in the group to see this side of Jamaica. Portland has always been one of my favourite places in the whole world. I love Port Antonio and Frenchmans Cove. Anyway, we found out about Kanopi which was exactly the right size. We booked all the rooms for our group. Everyone was happy with our choice. It was a complete break away from the hustle and bustle of our busy lives. There is something completely beautiful about waking up and having the view you get here. You can see why they called it Kanopi as you are in the canopy of the rain forest. At night the noises of the crickets, tree frogs, the birds and whatever else is out there soothes you to sleep. The hotel is great, service is low-key but on point. We ate there two out of the three nights and you can either eat off the menu or they will do a bespoke buffet. Both were really good - the chefs here can cook. We were really sad to leave but I know I will be back.
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ALSO KNOWN AS
kanopi house hotel port antonio
LOCATION
CaribbeanJamaicaPortland ParishPort Antonio
NUMBER OF ROOMS
8
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Frequently Asked Questions about Kanopi House
Which popular attractions are close to Kanopi House?
Nearby attractions include Frenchman's Cove (1.1 miles), Winifred Beach (0.6 miles), and Blue Lagoon (0.1 miles).
What are some of the property amenities at Kanopi House?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
Which room amenities are available at Kanopi House?
Top room amenities include air conditioning, a refrigerator, and a mosquito net.
What food & drink options are available at Kanopi House?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Kanopi House?
Yes, free parking is available to guests.
What are some restaurants close to Kanopi House?
Conveniently located restaurants include Bushbar, Woody's Low Bridge Place, and Soldier Camp Bar & Grill.
Does Kanopi House have any great views?
Yes, guests often enjoy the bay view available here.