Kanopi House

170 reviews

#1 of 3 ranches in Port Antonio

Blue Lagoon, Port Antonio Jamaica

Write a review

Enter dates to see prices

Full view

View all photos (258)258

Traveler (256)

Room & Suite (67)

Pool & Beach (29)

View prices for your travel dates

Contact accommodation for availability.

There are similar hotels available.

View all

About

4.5

Excellent

170 reviews

#1 of 41 Specialty lodging in Port Antonio

Location

4.8

Cleanliness

4.4

Service

4.5

Value

4.3

Tucked away in the folds of the eco-friendly zone of Portland, where the shoreline hugs the sea and the nights glow as much as the days, stands the emblem of respite, relaxation and all things in between. It sits snugly among the trees, embraces the ideally cool temperatures and complements the natural habitat. It offers a peacefully endowed atmosphere, not uncommon to truly tranquil scenes and all those who enter therein can claim its soothing and rejuvenating powers. Kanopi House was created as the ideal getaway location and is unique since it offers no disturbance of its natural environments. Its structure also adds to its modern day charm and it is one with nature. Kanopi House features a certain inexplicable charisma which is further intensified by a secluded cove, blue lagoon, coral reef, surrounding rainforest and its one of a kind 'tree houses'.

Suggest edits to improve what we show.Improve this listing

Property amenities

Free parking

Free internet

Bar / lounge

Boating

Board games / puzzles

Babysitting

Children Activities (Kid / Family Friendly)

24-hour security

Wifi

Restaurant

Breakfast available

Outdoor dining area

Wine / champagne

Mosquito net

Non-smoking hotel

Room features

Air conditioning

Housekeeping

Bottled water

Private bathrooms

Coffee / tea maker

Refrigerator

Complimentary toiletries

Hair dryer

Electric kettle

Room types

Suites

Family rooms

Smoking rooms available

Good to know

HOTEL CLASS

HOTEL STYLE

Quaint

Location

Blue Lagoon, Port Antonio Jamaica

Getting there

Norman Manley Airport28 miSee all flights

Sangster Intl Airport103 miSee all flights

Rental CarsSee all Port Antonio rental cars

See all nearby hotels

Nearby restaurants

Bushbar

430 reviews

1.6 miInternational

Woody's Low Bridge Place

Soldier Camp Bar & Grill

173 reviews

4.1 miCaribbean

See all nearby restaurants

Nearby attractions

See all nearby attractions

170Reviews4Q+A35Room tips

Reviews

Write a review

Sort by:

Most Recent

Carol W wrote a review Mar 2023

1 contribution

Absolutely Love Kanopi House!!

From making my reservation, to arriving at the property, to the point of my departure, my experience with Kanopi House has been top class. I must commend all the staff for their friendly, attentive service. Great service, great food, (the chef is amazing!) great accommodation, breathtaking views. Kanopi House is a true gem tucked away in one of the most beautiful parishes in Jamaica. I must warn you though, the property is not for the physically challenged. The pathways/steps have to be seen and experienced to be believed. A great workout awaits you!! There is no television in the bungalows, nor anywhere on the property, so if you want to 'switch off' this is the place for you. I look forward to going back to Kanopi House and staying longer this time. Absolutely LOVE IT!!!…

Date of stay: March 2023

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Helpful

Response from KH Exec, General Manager at Kanopi House

Responded Mar 7, 2023

On behalf of the staff and Managers at Kanopi House,we excitedly extend our sincerest gratitude and profound appreciation for the kind sentiments from your Review, carolwt8255MA on your recent stay with us.Thank you . The reaction from all the employees when same was shared, was overwhelming, and the Chef in question was overjoyed for the accolades extended by you. This Review indicates a balanced and considered set of observations , and simultaneously reaffirms the honest efforts and diligent characteristics of every single employee at Kanopi House This also reflects a guarantee of services delivery for all future guests to this unique oasis away from home, that pivotal to the pleasant memories and great vacation experiences anticipated, is the hallmark of a legacy that Kanopi House has been developing over time and been hard won. We are thrilled at the intent of a return visit and look forward to that fruition soonest.All that's super.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Meg B wrote a review Feb 2023

1 contribution

Lovely!

What a pleasant and beautiful place on Earth! I feel fortunate to have discovered it, by the recommendation of friend, and to have visited with an open heart and mind. I knew little about Jamaica beyond the basics, and am happy to have had such a positive experience, albeit brief. Though I had no set plans aside from arriving to Kanopi, I was able to find enough to keep my kinetic energy flowing. I arrived late at night (boo airline) yet after waking early to the sounds of birds and the lapping lagoon, I circled the jungle-esque property and many (many) stairs, exploring the native landscape. Breakfast was peaceful with chill island music. (I tried the traditional Jamaican fish with johnny cakes… but went for regular ‘Merican fare the next days). Initially I was eager to “go do something” but soon found that swimming in the beautiful, shallow, blue water for a while, drying off and resisting my i-device for an hour or two was starting to set me straight. Dinner was lovely and the view from the deck is so special. That’s when you realize you are there, on that one very tiny blip on the planet! When you think about where you live, how you got to Jamaica, and how grateful you are to experience this slice of Life today. I was still eager to go a bit beyond the Kanopi property, so with the help of the staff, the next day’s adventures were arranged. I chose to walk to Winifried Beach (about 1 mile), where I met a motor boat for a spin, a snorkel, and a safe return. I then took another excursion to a waterfall/preserve. It was more than enough to call it a day. Dinner again at Kanopi was delicious!!! (I had a coconut curry shrimp with veggies). I had the great pleasure of engaging with the manager, who was charming & thoughtful. Burchell took note of all my ideas, and is passionate about the travel experience. My visit was short, due to logistics, so I recommend travelers plan for a buffer of time to really drop into the retreat experience. I am very grateful I got this glimpse, and now that I know, I plan to return.…

Date of stay: February 2023Trip type: Traveled solo

Helpful

Response from KH Exec, General Manager at Kanopi House

Responded Mar 7, 2023

Thank you 615megb for your detailed and comprehensive Review on your recent stay at Kanopi House.We are extremely pleased and greatly appreciate the praise to the smart working and dedicated staff and Managers ,and simultaneously humbly acknowledging your heartwarming comments about this Writer. Your Review was shared with all Managers initially,and the comments therein also shared with the staff. We are stimulated and encouraged by all the positive commendations you expressed about the Property,your views on our Cuisine,one of our prides and joys and,of course the pulse of Kanopi House, favourable mention of staff. The conversations and laughter,sharing of common values and ideals,exchanges of views,your unique ideas and suggestions,mutual respect,your special story you shared with this writer ,those are the priceless gems still treasured and remembered. We are ecstatic you enjoyed your brief stay with us and left with fun filled memories and pleasantries about your experiences. Our amazing journeys still continue at Kanopi House,please join us again when you can.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mark S wrote a review Jan 2023

Wonderful hidden beautiful safe gem!

Wow what a gem you would never know about. Property is so beautiful, hillside retreats in the canopies of the Blue Lagoon hillside. Rooms are very nice, it’s not luxury but very nice and fulfilled our needs very nicely. Rustic and plenty of character. WiFi is a problem they understand needs to be resolved. Staff are amazing Peter, AJ, Kirk, the General Manager Burchell was so attentive and caring. Food was made to order and my wife being a vegan they worked very hard and were very creative to prepare food to her liking. Peter will also bring you to Reach Falls, you must do this! Rafting on bamboo in the rio grande and oh my Frenchman’s cove is the most beautiful beach you’ve ever seen. From Kingston 3 hr drive rent a car and embrace the experience it will be worth it. This area is very safe! People are beautiful and kind. Bring some extra money to support the people and locals who have been so hurt by Covid. Will definitely go back! …

Date of stay: January 2023

Value

Location

Service

Trip type: Traveled as a couple

Helpful

Response from KH Exec, General Manager at Kanopi House

Responded Feb 11, 2023

Dear marksZ4034ZH, on behalf of the staff and Managers at Kanopi House,we extend our sincerest thanks and deep appreciation for the kind sentiments for your Review during your recent stay with us. The reaction from all the employees, moreso those in your writings, when same was shared ,was emotional and even overwhelmed a few. This indicates a balanced and considered set of opinions, and simultaneously reaffirms that the honest efforts and hardworking characteristics of every single employee at the resort,are a hallmark tradition of Kanopi House. This is a guarantee for all future guests to this unique home away from home and pivotal to the pleasant memories and great vacation experience anticipated as we will always strive to give of our best consistently and constantly.. This Writer also personally extends warmest and kindest regards as a confirmatory signal,that our interactions were mutually beneficial and pleasant. All that's super and await your return visit.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

SEAN THOMSON wrote a review Jan 2023

London, United Kingdom3 contributions1 helpful vote

NOT GOOD ENOUGH FOR PRICE

Overall a poor experience. The place could be amazing, the jungle itself is very special and the proximity to the blue lagoon is a huge bonus as it is beautiful. The rooms are also very well done with beautiful 360 views of the jungle. However… The food is poor to average. It is nothing like they portray on the Instagram and website and it is ridiculously overpriced for what it is. This is a real problem because it is quite isolated and unless you drive a car g you are stuck there and have to eat there. I would suggest renting a car. The service is poor and unenthusiastic. The manager seems to have his head in the sand, especially when I confronted him about them. He said he was amazed that the food had been criticized by myself as that was what they were famous for. Yet if you look through the TripAdvisor reviews that is the most common criticism. I honestly think they have used internet stock images for their food as the food I received was nothing like the images they advertise. Also they say they have kayaks and boat rides on their website. They don’t! When I asked about the kayaks the manager made reference to the war in Ukraine creating slow delivery of kayaks. I’m still trying to figure out what on earth he was on about. What happened to the ones pictures on their website? The place is also pretty run down and shabby. It needs a lot of love and a lot of work on the service to be a great place to stay ( it definitely could be). The problem is they’re charging very high prices for a very average experience. The prices in no way reflect the product, so you leave feeling cheated. They new for lower their prices or significantly up their game.…

Date of stay: January 2023

Cleanliness

Service

Sleep Quality

Helpful

Response from KH Exec, General Manager at Kanopi House

Responded Feb 11, 2023

We acknowledge the review of SEANDTHOMSON on his recent vacation at Kanopi House and a summary conclusion it was NOT GOOD ENOUGH FOR PRICE.. The expressed contents also opines a pattern of challenges and unforeseen disappointments which no doubt would have contributed to " overall a poor experience " as stated . While we remain very confident that our Food options and Cuisine ,and complemented by exemplary staff attitudes and services acumen,are at a very high standard ,a Meeting with the Management Team to address issues in this Review, agreed unanimously to use the same to refine and sharpen our guests problems solution strategies and not to take same personally. At Kanopi House, we value all our treasured guests with the objective of a unique vacation experience and pleasant and fondest memories.That is the cornerstone of our work ethics which includes truth,honesty and trustworthiness.This writer remembers all details of on Property conversations with SEANDTHOMSON including options for Kayaking and other related services and use this medium to posit they were mature,mutually respectful and beneficial. We are very thankful of the reaffirmation that our rooms are very well done and seemingly no other aspect of the stay was ruined.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jared R wrote a review Jan 2023

Abu Dhabi, Abu Dhabi, United Arab Emirates18 contributions14 helpful votes

A Nice 3 Star Stay at 5 Star Prices

The property is quite interesting and certainly a unique hotel experience. We benefitted from the Blue Lagoon being closed to boats and tourist activities. We could swim in the lagoon and we were able to swim all the way to Monkey Island due to the lack of boat traffic. We saw turtles and rays in the lagoon. I saw a variety of birds including a wood pecker right outside the balcony. The room was cool and very unique. The staff was helpful and pleasant. Unfortunately, with the cost of the room, I had expected the little things that bring a 3 Star resort up to the 5 Star resort. A perfectly fine and serviceable stay is not what I had expected. It is not all inclusive- which makes the price point sting a bit more. The staff need more training to take this hotel to the highest level. The staff certainly tried, but more attention to detail and service is needed. 5 Star resorts in the area start with a welcome drink and publish the entire menu for the day the night before. Communicating with staff is difficult and they should ensure a means of communication not relying on cell phone connection which is spotty in the area.…

Date of stay: January 2023

Rooms

Cleanliness

Service

Helpful

Response from KH Exec, General Manager at Kanopi House

Responded Feb 11, 2023

Thank you jaredr429 for your Review and highlighting your points during your stay with us.We take note of all of the aforementioned. We have intensified our in house refreshers for all staff and Managers to sharpen and re-focus paying attention to 'the little things' as referenced,and also gleaned from prior Reviews, which suggested perceived staff deficiencies. We are still assured that despite comments to the contrary, the employees at Kanopi House are first rate,desired by other resorts,very experienced,committed and pride themselves passionately about their responsibilities to our valuable guests like you.We are pleased same was recognized by you with the comment " the staff was helpful and pleasant ". May you keep us in the forefront as a preferred choice for your accommodation needs,in your future plans again to visit Jamaica and the Blue Lagoon area.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

David P wrote a review Jan 2023

10 contributions

A very pleasant stay but overpriced.

We stayed for five night between Dec 23 & 28th 2022. The trip was booked via the hotel’s website and we were charged $2,000 for the stay (this comes to $400 per night). Certainly towards the top end of the hotel field. Booking the chalet was an interesting experience in itself and be aware, the booking system is somewhat opaque. If you look on the site you will see a price of $145 for a two person chalet. I never saw the unit this price was referring to but it is certainly a difference to the $400 we were asked to pay. We were never given any options and were told the location was fully sold for our period which clearly was not because for the first three days there was only one other couple in residence as far as we could see. We were also pressured into making a quick decision with 24 hours to pay the full amount of $2,000. Looking on the website while we were there it seems there were various pricing alternatives to what we were offered. A little devious really. We enjoyed the stay. The staff are all very friendly and helpful including the general manager. Our overall impression is that this unusual retreat is overpriced for what it is. The catering is quite adequate but very overpriced. Most dishes, local fare mostly, is about 30% more than you would pay in a good restaurant at between $25 and $29. Facilities within the chalet are perfectly adequate. A good WiFi modem was supplied to us on request which helped with evening entertainment. The bathroom and shower were well stocked and there was a good air conditioner for when it was needed. Room servicing was excellent. A very comfortable bed but very high off the ground! No mosquito netting which possibly could be a problem at certain times of the year. We were a little disappointed at the condition of the grounds. Apparently there had been a bad storm recently which took it’s toll on the foliage. But as far as we could see there had been little to no effort to tidy the mountainside up. Dead foliage everywhere. One unique d=feature of the site is it’s access to the famed Blue Lagoon. This is closed (along with Monkey Island) at the moment so Kanopi has more or less the only current access to the lagoon. Quite a sales point! Boat trips are available at a horrendous cost of $80 per person. If there are several of you t hen that would become a very expensive outing.…

Date of stay: December 2022

Value

Service

Sleep Quality

Room Tip: Please look at the website and ask questions. They are quite pushy and don't want to offer...

See more room tips

Helpful

Response from KH Exec, General Manager at Kanopi House

Responded Feb 11, 2023

Thank you Q7181DEdavidp for your detailed and comprehensive Review on your recent stay at Kanopi House. We are pleased and appreciate the praises and positive comments about certain aspects of your stay but moreso on others which apparently were a little disappointing and acknowledge these other observations , undoubtedly had some negative impact on both of you. We had several stimulating conversations and discussions during your stay which included an explanation of the booking and price patterns as you alluded to,which you understood and accepted eventually. The challenges of addressing the Grounds upkeep then,was due to and resulted from adverse weather temperature and windy conditions that prevailed over the area and the island. This is an ongoing process and is a measured approach due to the inclination of our terrain in some areas on the Property. Again every observations,comments,are noted and use this written response from us,to thank you for choosing Kanopi House and expressing your views while here with us and invite you for a return visit. .

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Trek625707 wrote a review Dec 2022

Jamaica's Hidden Gem

We stayed at the Kanopi House for 5 wonderful days this December. The Kanopi House is a hidden gem within Jamaica's countryside. It's tucked away in the lush rainforest, away from city noises, where nature drowns out all else. From our Upper Deck bungalow we were serenaded by wildlife while watching the sunrise. The resort also has access to the Blue Lagoon for swimming or you can sit on the pavilion watching turtles and sting rays go by. The food is amazingly-- all authentic Jamaican and the atmosphere of the resort is peaceful. Special thanks to Akeem, Kirk, and Mellow who made the evenings a hoot.

Date of stay: December 2022

Value

Location

Service

Trip type: Traveled as a couple

Room Tip: Traffic is a bit crazy and Jamaica is currently renovating its roads. We recommend an SUV or...

See more room tips

Helpful

Response from KH Exec, General Manager at Kanopi House

Responded Feb 11, 2023

Thank you Trek625707 for your heart warming Review associated with your recent stay with us at Kanopi House.It has left the Team at the resort beaming with pride and satisfaction that the continued hard work is still worth it. We know there is no thinking for complacency as we continue to ensure and guarantee ultimate guests experiences and exceeding their expectations ,and remain energized and enthused that recognition such as yours is a catalyst and a driving factor, that we are doing several things right. The 3 staff mentioned are super stars in their own special style and unique traits, and the kind sentiments was shared with them. We look forward to hosting you soonest and again,thank you very much for choosing us and giving us the opportunity to be of service to you. All that's super.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Claudia C wrote a review Nov 2022

Philadelphia, Pennsylvania6 contributions24 helpful votes

Rustic luxury without the touristy feel - I loved it

My sister still lives in Jamaica while I migrated along with another sister to the US a couple decades ago after completing university in our homeland Jamaica. We wanted somewhere that was a place where non-tourists could enjoy a vacation but still be pampered. This met all our criteria. Terry-the food and beverage manager was awesome along with Shadwin and the other servers, chef and grounds personnel. I enjoyed how close the location was to the Frenchman’s cove beach, Boston jerk center and RioGrande rafting. We were able to do all in one day. My mom had to take a taxi home to Kingston and Terry made all the arrangements- the driver was punctual and very accommodating of my mom. The food was great ( whether it was French toast or mackerel run down)the scenery was great and I really really loved it. Honestly the only negative was that the Blue Lagoon was closed for construction during our stay but while that was disappointing, it was not the fault of the hotel and there were a lot of great options.…

Date of stay: November 2022Trip type: Traveled with family

Helpful

Response from KH Exec, General Manager at Kanopi House

Responded Dec 20, 2022

In profound appreciation of the recognition and accolades bestowed on us at Kanopi House ,we express unreservedly our gratitude to you ClaudiaC746 for this Review aligned to your recent stay with us. The salutations to the Staff especially the fabulous impact and influenceTerry and Shadwayne had on your experience ,inspires and motivates us to remain confident and empowered to maintain that consistency in our service delivery. We believe Kanopi House is a Product which is definitely sought after as a unique travel experience and is always foremost in the choices of visitors to Eastern Jamaica and we are thrilled you experienced the same. May we invite you to return and look forward to that.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rochelle M wrote a review Oct 2022

Turks and Caicos4 contributions4 helpful votes

Absolutely Stunning

A group of us stay at the Kanopi house and it was absolutely wonderful. The staff was excellent and very accommodating. We where the only guest on property at the time and we felt like we had our own private chef. Also Burchell the manager was on top of everything, he knew all our names and welcomed us for every meal. One of our group members celebrated there birthday while visiting and the staff decorated our table with special birthday decor....it was so great. If you want to unwind from the outside world for a fee days this is the place to go. High recommended!!

Date of stay: October 2022

Helpful

Response from KH Exec, General Manager at Kanopi House

Responded Nov 6, 2022

Greetings Rochelle639, We were extremely happy and delighted that you chose Kanopi House to spend your vacation with us and more so the priceless new friendship forged as a consequence.That to us, and especially this writer,was the pivot of your time with us. Enjoyed the conversations tremendously and honored to be of service to you all. Thank you for your faith in us and affirmation of our service deliveries.All that's super and await a return visit. Warm Regards

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Gabriel Cruz Tamiasso wrote a review Oct 2022

Sao Jose Dos Campos, SP180 contributions35 helpful votes

Amazing staff

Mr Kirk and Mr Burchell attended us at the restaurant, delivering such an attentious care. The food was good and their friendly conversation kept us for long hours. We had the opportunity to enjoy the blue lagoon by ourselves. Lovely day, unforgettable experience.

Date of stay: September 2022Trip type: Traveled as a couple

Room Tip: Take the stairs to the blue lagoon and enjoy unbelievable scenario.

See more room tips

Helpful

Response from KH Exec, General Manager at Kanopi House

Responded Nov 6, 2022

Dear Gabriel, Thank you wholeheartedly for your kind Review of your stay with us at Kanopi House. We are happy that you enjoyed your stay here and grateful of your kind writings about same.Your commendation about Kirk was shared with him and his Supervisor and he is very thankful.Thanks for mention of this writer also.Looking forward to your next visit with us.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

PreviousNext