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West End Road, Negril 2588 Jamaica
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Free cancellation until 05/29/22
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Free cancellation until 05/30/22
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Traveler (466)
Room & Suite (52)
Videos (5)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 03/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Cliff Hotel
Updated 03/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#1 of 86 in Negril
2022 Travelers' Choice Best of the Best
The Cliff Hotel embodies the warm Jamaican hospitality, elegance & a carefree lifestyle that offers the ultimate escape. The Cliff boasts 33 suites & cottages to include two stylish one bedroom cottages and a magnificent four bedroom and a five bedroom cottage-all having direct views of the Caribbean Sea.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Table tennis
Kids stay free
Pool / beach towels
Pool with view
Outdoor pool
Saltwater pool
Yoga classes
Yoga room
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Water park offsite
Board games / puzzles
Kids pool
Highchairs available
Airport transportation
Shuttle bus service
Conference facilities
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Neck massage
Waxing services
24-hour security
Baggage storage
Gift shop
Sun loungers / beach chairs
Sun umbrellas
24-hour check-in
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Hair dryer
Private balcony
Room service
Wardrobe / closet
Clothes rack
Flatscreen TV
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Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Good to know
Hotel links
Special Rate:Special rate available
550Reviews51Q+A100Room tips
Traveler rating
  • 494
  • 43
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Time of year
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Most Recent
Regina E wrote a review May 19
Katy, Texas5 contributions2 helpful votes
We are actually still here…this hotel makes you feel that you are royal or even someone famous (even if you are as many celebrities visit this hotel). You are greeted with a cool towel, and after taking care of our business we were absolutely amazed at the beauty of this place. Everyone who works here is absolutely so nice and helpful. They are willing to do whatever they need to to make you happy! And the chef is absolutely amazing!!! This is not necessarily a place for family, but a place for couples or those who are just looking to relax and get away. VERY quiet! Outside of swimming, jumping off cliffs, snorkeling, massages, and a pool table, there aren’t many activities. But for those of us who live a busy life, sometimes you don’t need much. Just to bask in the beauty of God‘s creation. The mangoes, the drinks, did I say the food? The service, it was all amazing! Oh, and the room was so beautiful, the view, the balcony, the hammock that put me to sleep aaahhh… Everything you see online is what you get. Unlike many places here. Don’t hesitate to book!
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Date of stay: May 2022Trip type: Traveled
Room Tip: Consider the meal plan for breakfast lunch & dinner, drinks only, breakfast & dinner, or lunch &...
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Response from Vernon Johnson, General Manager at The Cliff Hotel
Responded 6 days ago
Dear 388reginae, Thank you for this amazing review. We truly appreciate your warm words. Continue to enjoy your time with us and if there is anything we can do to make your stay more enjoyable, please do not hesitate to let us know. Continue to have fun! Vernon
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Dina B wrote a review Nov 2021
Oakland, California25 contributions9 helpful votes
Hotel's Favorite
I am not easily impressed, but this hotel had us in awww. As soon as we drove up in the taxi they greeted us with a refreshing ginger type beverage - it was good (virgin)…Checking in was quick and easy. It is so clean, fresh and airy, and open in the lobby. The art work on the walls is well appointed. It’s the minimalist feeling like I like. It’s just enough decor with unique designs, but not to much. My husband and I were here for his birthday and our anniversary. We walked in our room and they had decorated it with balloons, and left us a bottle of champagne with a note! We loved it! We came from 4 days in MoBay from S Hotel, we regret that we didn’t just come here and stay for the entire 7 days. The staff were all professional, helpful and courteous! I would have loved to stay in a villa with an outside tub. Next time we will. I didn’t know that our deluxe suite did not have a tub, but everything else quickly settled my short lived disappointment. I didn’t pay attention to what I was getting in the room and some how thought our room would have a tub. The food at the restaurant is pricey but good. If you don’t want to leave the hotel it’s worth it, but if you are open to exploring, there’s tons of restaurants down the street where one can pay half the price for good food. The hotel is so beautiful that one does not want to leave! A food delivery service would be excellent! Like Door Dash or Uber Eats or something. I wanted to go on more excursions but didn’t want to leave the hotel. I wanted to enjoy all our time on the premises… If I come back to Jamaica this will be my spot. We love contemporary new decor and this hotel fits our taste. If I have to say anything negative, it would be that we didn’t find out about the mosquito lamp thingy that was in the drawer until after I was bit 2xs. I did kill a couple of mosquitoes, and I was a little agitated that they were sharing our bathroom. I wish I had known the mosquito killing lamp gadget was in the drawer on day one. Our bath room walls could have use some paint, it looked like the steam from all the showers is beginning to wear the paint off the walls and the ceiling in the bathroom. There’s a few spots of touch paint being used in the room sleeping area that was obvious, so it could be time to paint the entire room. It is very small things that could be updated (refrigerator it’s old, but works), but none of these things changed our opinion that this is an AMAZING Beautiful hotel! I wished the all inclusive packages would have been more reasonable here, I thought it was pricey to pay $400 a day for 2 people to eat breakfast, lunch and dinner with only one restaurant to choose from. I have paid $1000 for 4 days with several choices of restaurants, there’s only one restaurant here, and while the food is good - choices are slim. There’s 1 menu with the same choices every day for breakfast, lunch, and dinner. I wish there had been more variety and choices in food options and dinning options. But, there’s a lot of places near to eat all kinds if food. The Cliff Hotel arranged our pick up from Mo Bay, and our pick up to take us to the airport. They also arranged a Covid Test right on the premises, and it was a easy quick process with results ready in 5 minutes, so we can get on our flight back to the US tomorrow. I would give the hotel 6 stars if I could. You will not be disappointed. If you can afford it - splurge for a villa.
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Date of stay: November 2021Trip type: Traveled
3 Helpful votes
Response from Vernon Johnson, General Manager at The Cliff Hotel
Responded Nov 12, 2021
Dear Dinab983, Thank you for taking the time to leave us such an insightful review. We will definitely share it with the entire management team and team members. We were happy to hear that you and your husband had a great time. Point to note, while we do have 1 restaurant - we are always willing to create special meals for our guests that are not on the menu. We are always a request away from meeting your expectations. Again, I would like to express my sincere appreciation for such a thoughtful and helpful review. If you do decide to visit us again, please reach out to us directly, and it would be our pleasure to welcome you home! Until then, please stay safe, and see you soon! Vernon
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paxwass wrote a review May 10
Montclair, New Jersey2 contributions
Our family stayed here for a week, and it was truly the best boutique hotel experience we’ve ever had. The staff and food were top-notch, mellow yet thoughtful with every detail. The beds were very plush and comfortable, and we loved the outdoor spaces and location. Can’t wait to stay again.
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Date of stay: July 2021Trip type: Traveled
Response from Vernon Johnson, General Manager at The Cliff Hotel
Responded 2 weeks ago
Dear Paxwass, Let me begin by thanking for such a wonderful review. Honestly, I do believe our team of employees is simply the best! They are very thoughtful and conscientious! We are pleased to hear that you found our little piece of paradise as truly the best boutique hotel experience that you've ever had. The team and I look forward to welcoming you home in the not too distant future! Until then, please stay safe, and we hope to see you soon! Vernon
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Antigua2011 wrote a review May 5
St. John's, Antigua8 contributions2 helpful votes
We love The Cliff Hotel and this was our second visit! It did not disappoint. We had actually booked to stay on the beach and after one night, we called The Cliff to see if there was availability. Thankfully, there was! We were so happy to be back in our serene, relaxing spot. We had the most wonderful welcome back from the Manager Vernon and his staff, all of whom are wonderful. The food is really delicious and we honestly can’t wait to go back! The views are amazing and the rooms are really nice, crisp and clean and very well appointed. They also all have nice views! Thank you to the whole fabulous team!
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Date of stay: April 2022Trip type: Traveled
Response from Vernon Johnson, General Manager at The Cliff Hotel
Responded 2 weeks ago
Dear Antigua2011, Let me begin by taking the time to thank you for such a wonderful review. The team and I really do appreciate it. It was our pleasure to welcome you home. Whenever you do decide to visit us again, please let me know and our team will be on hand to provide you with our Cliff Welcome Home! Stay Safe and See You Soon! Vernon
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Angie D wrote a review Apr 2022
Ames, Iowa47 contributions5 helpful votes
I did a ton of research before settling on The Cliff when we just went to Jamaica. A TripAdvisor Travelers Choice winner for 2021, I knew it would be reliable and enjoyable. I wasn't ready for how wonderful the staff was. We've had fantastic service before, but this staff went beyond that - we learned about their lives and they about ours, we learned about the rich history of Jamaica, and it's beautiful present. Everyone knew our names by the first morning we were there! All of this was set against an absolutely breathtaking backdrop, with fantastic food. Zest was very, very good, and the service was fantastic. The saltwater pool was my absolute favorite part of the "beach" area, and the three different bars were all great. Our room was gorgeous, immaculate, and comfortable. The beds were comfy, the air conditioning was great, the showers were just right. We had Villa Four (a four-bedroom villa), and it was spacious and airy - everything was even better than the photos and videos online. (I'd definitely recommend checking those out!) Thank you, Cliff Hotel, for a wonderful stay. We'll be back!
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Date of stay: April 2022
Response from Vernon Johnson, General Manager at The Cliff Hotel
Responded 3 weeks ago
Dear 358AngieD, Thank you so much for such a wonderful and thoughtful review. We really do appreciate it! Your warm words will be shared with the entire team. We are equally happy that you were able to engulf yourself in Jamaica's rich culture and more importantly, our warm hospitable nature. Please feel free to reach out to me directly when you are ready to return - it will be my pleasure to personally welcome you home! Stay Safe and See You Soon! Vernon
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DrRonit wrote a review Apr 2022
Los Angeles, California7 contributions
Amazing experience. Clean, beautiful, peaceful, friendly staff. Will definitely go there again if in Jamaica. There are many choices of hotels in that area especially by the 7 mile beach but this hotel was much cleaner and well kept than the other hotels and completely worth the money.
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Date of stay: April 2022Trip type: Traveled
Response from Vernon Johnson, General Manager at The Cliff Hotel
Responded Apr 17, 2022
Dear DrRonit, Thank you so much for this glowing comment! We truly appreciate it. The entire team genuinely works hard to ensure that our guests have the most memorable experience! I will definitely share your thoughts with them. Yes, if you are ever in Negril - please do consider us, and surely we will work even harder to create new memorable moments! Stay Safe and See You Soon! Vernon
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Janette S wrote a review Apr 2022
Had an amazing stay at the a The Cliff. Beautiful property , excellent staff, and stellar service. The Spa is a must treatment in the open air space with the sound of the waves is just next level. I’ll certainly be back.
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Review collected in partnership with this hotel
Date of stay: March 2022Trip type: Traveled
Response from Vernon Johnson, General Manager at The Cliff Hotel
Responded Apr 14, 2022
Dear 891Janettes, Thank you so much for allowing us to provide you with stellar service. Our staff do take great pride and joy with extending excellent service. We do decide to return, please let us know and we will be more than happy to once again welcome you home! Stay Safe and See You Soon! Vernon
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LisaB2D2 wrote a review Mar 2022
Doncaster, United Kingdom29 contributions22 helpful votes
The Cliff Hotel is paradise. Rooms are airy and spacious. Towels and robes are plush and feel brand new. The grounds are stunning. The hotel was full to capacity but it felt like we had our own private haven. We spent morning on the cliff, and afternoons by the pool. We were there for a wedding on site and it was beautiful and joyful - the best wedding I’ve ever been to. (The Cliff has a wedding planner). Most of all though - the staff are your guardian angels. Everyone was so kind and thoughtful- big shout out to Rochelle in dining and Giovanni at the front desk - from the General Manager, room service, dining, recreation (yoga/Thai Chi), life guards, pool bar team, house keeping. EVERYONE provided exceptional customer service and made us feel so welcome. We can’t wait to return. Oh and the food is fantastic. I ate the Jamaican breakfast every day. ONE LOVE!
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Date of stay: March 2022Trip type: Traveled
Response from Vernon Johnson, General Manager at The Cliff Hotel
Responded Apr 1, 2022
Dear LisaB2D2, Paradise in Paradise! It truly doesn't get any better! Your kind words make our efforts truly worthwhile - the team members mentioned, will definitely be highlighted on our Brag Board! We are happy that you viewed us as your "Guardian Angels" - this means so much to us. The Jamaican breakfast is truly a hit! Stay Safe and We Hope to See You Soon! One Love! Vernon
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iloveshoes72 wrote a review Mar 2022
Providenciales18 contributions35 helpful votes
Amazing from beginning to end! The views, the resort, the food, the staff…all top notch. We had the entire resort to ourselves for our wedding guests and it was PERFECT! Yanique, our wedding planner, had everything under control and served up a weekend we won’t soon forget. Everyone on staff was so friendly and accommodating. The masseuses!! Book your romantic stay now to this oasis in Negril.
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Date of stay: March 2022Trip type: Traveled
1 Helpful vote
Response from Vernon Johnson, General Manager at The Cliff Hotel
Responded Apr 1, 2022
Dear Iloveshoes72, It is great to hear your thoughts about your time with us. The team and I are ecstatic! Yanique is the epitome of Grace under fire - I am sure she is very appreciative of your words. We are very thankful that you decided to entrust us with your once in a life time moment! And equally, we are over-joyed that we didn't disappoint. Stay Safe and See You Soon! Vernon
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ThoseWilsons wrote a review Mar 2022
Raleigh, North Carolina31 contributions30 helpful votes
I can honestly say our stay was one of the top experiences, we have ever had at a hotel. Like others, have mentioned it is not only a breathtaking property, but it is the people who work there that make the experience exceptional. They are genuine and respond to every request, "no problem," going out of their way to insure that you are having the best possible time. Giovanni greeted us upon arrival gave us a tour of our villa and made great recommendations throughout our stay. The guys at the cliff bar, O' mighty, LT, Adrian, you not only know how to make fantastic drinks with names concocted like "Happy Lady," but you provided the best atmosphere for some great laughs. I hold you totally responsible for our lack of venturing out, because we were having so much fun. Book a massage when you arrive, because before you leave the treatment room, you will book another, I promise. Carolyn gave me one of the best massages I have ever had, and my only regret was I booked it toward the end of our trip, so I ran out of time to have another treatment. The food was outstanding, especially the watermelon salad, and the Jerk chicken pasta, and the fact that room service is not extra is a nice touch. Ramona and Demon work incredibly hard at Zest. But just to give an example of the level of service, I ordered 2 cappuccinos to be delivered to the villa every morning at 8 am, and like clockwork at 8 o'clock every morning of our stay, they were placed on a table just outside our door. On the last morning we had an early departure and to be honest we knew it was all we could do to grab breakfast before leaving and I forgot to mention we would need an earlier delivery. Well, at exactly 1 hour earlier, I looked outside and without any instruction, the time for our coffee delivery was adjusted and appeared like magic on our veranda, now that is service. Vernon, it was a pleasure meeting you and should be so proud of your team they are quite impressive, and we will definitely be back for another stay at The Cliffs.
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Date of stay: March 2022
Sleep Quality
Response from Vernon Johnson, General Manager at The Cliff Hotel
Responded Mar 25, 2022
Dear ThoseWilsons, It was a great pleasure meeting the both of you! Thank you so much for taking the time to leave us such a detailed review - we really appreciate your thoughts. Your thoughts are greatly appreciated and I will ensure that they are shared with the entire team and specifically those individuals who were mentioned. We can't wait to welcome you home - please let me know when you do decide to return and we will ensure that a "Happy Lady" is waiting on you. Stay Safe and See You Soon! Vernon
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$342 - $448 (Based on Average Rates for a Standard Room)
Moon Dance Cliffs
CaribbeanJamaicaWestmoreland ParishNegril
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Frequently Asked Questions about The Cliff Hotel
Which popular attractions are close to The Cliff Hotel?
Nearby attractions include One Love Bus Bar Crawl (1.1 miles), Seven Mile Beach (4.4 miles), and Negril Cliffs (2.0 miles).
What are some of the property amenities at The Cliff Hotel?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at The Cliff Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Cliff Hotel?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Cliff Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Cliff Hotel?
Conveniently located restaurants include Flag City, Kool Vybes Bar & Jerk Centre, and The Lodge Restaurant at Tensing Pen Hotel.
Are there opportunities to exercise at The Cliff Hotel?
Yes, guests have access to a pool, a fitness center, and yoga classes during their stay.
Does The Cliff Hotel have an airport shuttle?
Yes, The Cliff Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Cliff Hotel have airport transportation?
Yes, The Cliff Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Does The Cliff Hotel have any great views?
Yes, guests often enjoy the ocean view available here.
Is The Cliff Hotel accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.