Merrils is the best for us, the Staff is wonderful, it was great to see employees from our 2018 visit, COVID has really hurt the Resort industry, they were very thankful we are traveling to Jamaica. Our rooms are the beach front , there are only four. they have everything needed. Food is plentiful, don't expect gourmet, it is simple. Beach is clean and a welcome to leaving busy work atmosphere. The grounds are maintained w/ lots of care. The security staff on the beach are courteous and helpful to get unwanted solicitations to leave. Can't wait for our next visit.
My husband and I spent here 9 nights since 2019-12-24 until 2020-01-02 and we had a wonderful time. The location is great, we felt safe. The Negril center is a 20 minutes walk away, of course you can also take a route taxi - taxis with red plates. In the vicinity of the hotel there is a small shopping centre where you can buy souvenirs. There are also grocery stores and an ATM machine. The beach (7 miles beach) in front of the hotel is amazing, very clean, lots of shade, no sea weed. Not crowded, always enough chairs for everybody. Security was always there. The food was very basic, but tasteful. A few choices, every day the same. And you better go eating in the first hour, because later in the last hour the choice is very poor. The best thing was jerk chicken or jerk pork with spicy sauce. The staff (bartenders, waiters, receptionists) are very friendly, polite and helpful always reminding you that you are on a vacation so there is no need to hurry. The reception is only open until 10 p.m. We arrived around midnight and there was only the security guy - he gave us the key of the room. The rooms are showing their age, but clean, the housekeeping staff were great. The equipment is basic, no fridge, no hair dryer and not enough space for clothes. Wi-fi is preety good - accessible in the reception, on parts of the beach and in the restaurant. The safe costs 3 USD/day and they also demand a 50 USD deposit.…
Fantastic food , great customer service and clean rooms . The staff was welcoming and helpful. Food was delicious. Accessible to everything, nice balconies to quietly read and nap. Ocean view beautiful.
Breakfast and the meals in general were very nice! It's also nice and close to the beach! The cocktails are yummy! The rooms were ok. We had some lovely and well-priced massages there. The staff was very friendly and helpful at all times!
Just had dinner at Merrils 111 and the service was excellent. All employees are attentive and friendly. Check in agent was great today and the staff in the dining room checked on us frequently especially Mr. Charles Smith.