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Azul Beach Resort Sensatori

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#11 of 84 Hotels in Negril
Certificate of Excellence
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Azul Beach Resort Sensatori
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1,412 Reviews from our TripAdvisor Community

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Showing 1,380: English reviews
Clayton le Woods, United Kingdom
Reviewed yesterday NEWvia mobile

Great access to beach, sailing, and kayaks. Poolside room was comfortable and clean. Several places to eat with pool and beach side bars all filled with friendly staff. Note tipping is widely practiced here and no cash machine in hotel so factor that in before hand.

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Helpful?
Thank Gareth B
Bridgwater
Reviewed 2 days ago NEWvia mobile

Bit of a shock for a Luxury Relaxing Holiday 2 days in and our Sea view room was roped off and turned into a mini building site for 3 to 4 days. At 10:30 AM Thursday whilst having a do not disturb "Sensatori Moment" I was rudely awakened by an electric Jack Hammer, really relaxing. What is worse when I...

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Helpful?
3Thank Frost-P-343
KarismaHotelsResorts, General Manager at Azul Beach Resort Sensatori, responded to this review

Dear Frost-P-343 thank you for the time taken to share your comments with us about your current stay at our Hotel. We are sorry for the mentioned inconvenience of noise and for the disappointment in the service. We urge you to contact the Hotels Front Desk Management so that all mentioned can be addressed with you as we do want...

Englewood, Florida
Reviewed 5 days ago NEWvia mobile

Spent a week at Azul Sensatori in December. Lovely resort and beautiful beach. This is an all inclusive resort. Limited restaurant selections and only buffet option for breakfast. We thoroughly enjoyed two evenings at DI ROMAGNA RESTAURANT- ITALIAN CUISINE for dinner. Excellent food and service. Seemed every time we tried to visit ACKEE RESTAURANT- CARIBBEAN CUISINE, it was closed. GARFIELD...

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5Thank mdwyp
KarismaHotelsResorts, General Manager at Azul Beach Resort Sensatori, responded to this review

Dear mdwyp, Thank you for your review, detailing your experiences from your stay with us, firstly please accepts our apologies for the areas that we fell short of expectations. We never like to hear that any guest has been disappointed with their experience and we have noted the aspects of your stay that you felt impacted your experience, making your...

Reviewed 5 days ago NEWvia mobile

Arrived on New Years Eve to a wonderful gala dinner, the rooms are spacious with lovely balcony with views. Where do I start? Food amazing!! with 3 speciality restaurants, you only need to book for the Italian 1 day in advance and no limits to visits unlike other hotels. Lots of sunbeds round pool and on the beach but you...

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Helpful?
4Thank Paula H
KarismaHotelsResorts, General Manager at Azul Beach Resort Sensatori, responded to this review

Dear Paula H, Allow us to thank you for taking the time of sharing your experience with us, as our guests’ opinion is very important and it is thanks to the valuable feedback like yours we will continue to improve and perfect the five-star service to all of our guests. Thanks for mentioning the great work that our employees do...

Castleton, United Kingdom
Reviewed 1 week ago

We stayed here over Xmas & New Year 2016/7 having also stayed the previous Xmas & NY period. There were some improvements but not many - some new umbrellas on the beach and those sandflea-infested pads had gone. The sunbeds are the same mould-stained ones from last year and the towel game is worse as some scumbags pay the lifeguards...

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Helpful?
6Thank Saleman
KarismaHotelsResorts, General Manager at Azul Beach Resort Sensatori, responded to this review

Dear Saleman I would like to thank you for sharing your feedback with us at Trip Advisor with regards to your recent stay at our Hotel. Thank you also for the positive comments that you have enjoyed the food offered at breakfast. Nevertheless, please know that we do not strive for mediocrity and I would like to apology for the...

Reviewed 1 week ago via mobile

Me and my wife recently visited the sensatori Jamaica this Jan 17 for our honeymoon and can truly say it was fantastic! The check in process from Montego Bay airport to the hotel took 4 hours but that's a different review in it's self🙈 we had to drop a few other guys at there hotels along the way but the...

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Helpful?
2Thank Carl D
KarismaHotelsResorts, General Manager at Azul Beach Resort Sensatori, responded to this review

Dear Carl D, Thank you for your review, detailing your experiences from your recent stay with us here at Sensatori Jamaica by Karisma. Thanks for mentioning the great work that our employees do to make your experience something unique, our mission is to make every stay as close to perfection as possible. I'm glad to hear that everything was like...

Reviewed 1 week ago via mobile

Me and my husband came to this hotel in November 2016 for a 2 week stay just the two of us. After a lot of searching on here and Thomson we chose this hotel and it topped my expectations by far! It's a lovely small hotel staff are very friendly food and drinks are amazing! We had a swim up...

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5Thank Katie P
KarismaHotelsResorts, General Manager at Azul Beach Resort Sensatori, responded to this review

Dear Katie P, Thank you for sharing your feedback from your recent stay with us at Sensatori Jamaica by Karisma. I will ensure my staff gets the recognition they deserve for providing such an outstanding service during your stay at this beautiful resort. Our mission is to make every stay as close to perfection as possible. We look forward for...

London
Reviewed 1 week ago

My sentiments echo other reviews particularly regarding the staff but of course Jamaicans are one of the friendliest, funniest people you will meet. The reception, dining room and bar staff are exceptional. The New Year's Eve party was a real success. Well done there. Entertainment very good with some excellent vocalists. If you are looking for a big resort with...

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6Thank murrayhall
KarismaHotelsResorts, General Manager at Azul Beach Resort Sensatori, responded to this review

Dear murrayhall, Thank you for your recent stay at Sensatori Jamaica by Karisma and sharing your experiences. It is very disappointing to hear that your experiences did not live up to expectations. We can assure you that your experiences are not reflective of beverage experiences and unique Gourmet Inclusive experience. We hope that we have the opportunity to host your...

Coventry, United Kingdom
Reviewed 1 week ago

Honest Review form Recent Stay We travelled to the Sensatori Azul, Negril beach over the new year and wanted to let you know the following; Bad Points 1. Beds - Common theme, but lack of modern sunbeds and sun shades on the beach. This should have been easy for a 5 star to rectify, but for some reason this has...

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Helpful?
5Thank happyhammer2017
KarismaHotelsResorts, General Manager at Azul Beach Resort Sensatori, responded to this review

Dear happyhammer2017, Thank you for your recent stay at Sensatori Jamaica by Karisma and sharing your experiences. We take pride in offering the highest level of service and we always want our guests to feel welcome. Please accept our sincere apologies for the areas that fell short of expectations. However, thanks for mentioning the great work that our employees do...

Hemel Hempstead, United Kingdom
Reviewed 1 week ago

Myself and boyfriend visited Sensatori over New Year for a week (29th December 2016 - 5th January 2017). This was one of the best holidays we have ever had! The hotel is absolutely amazing - we had a swim up room with a sea view and even though we didn't get the sun in the morning this was a great...

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10Thank jessicaattwo31
KarismaHotelsResorts, General Manager at Azul Beach Resort Sensatori, responded to this review

Dear jessicaattwo31, Allow us to thank you for taking the time of sharing your experience with us, as our guests’ opinion is very important and it is thanks to the valuable feedback like yours we will continue to improve and perfect the five-star service to all of our guests. Thanks for mentioning the great work that our employees do to...

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Amenities

Highlights
  • Beachfront
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Situated on a coveted stretch of Negril's world-famous Seven Mile beach, Azul Beach Resort Sensatori Jamaica is a pristine paradise where couples, families, friends and colleagues can reconnect beneath brilliant blue skies and tropical sunshine. This oceanfront hotel offers spacious, contemporary oceanfront accommodations, with special adults-only sections dedicated exclusively to romantic honeymoon suites. You'll find a variety of restaurants serving masterfully prepared and artfully presented International cuisine, enhanced by breathtaking ocean views. There's a world-class spa. Premium liquor. Live entertainment day and night. A near endless variety of activities on land and in the crystal clear waters. And supervised programs for kids and teens designed to make sure everyone has a great time. ... more   less 

Additional Information about Azul Beach Resort Sensatori

Address: Norman Manley Blvd, Negril, Jamaica (Formerly Sensatori Jamaica by Karisma)
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range: $214 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Resort Sensatori 4.5*
Number of rooms: 285
Reservation Options:
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Hotel Style:
#7 On the Beach Hotel in Negril
#7 Top resorts Hotel in Negril
#8 Luxury Hotel in Negril
#9 Spa Hotel in Negril
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Questions & Answers

Here's what travelers have asked, with answers from Azul Beach Resort Sensatori staff and other travelers.
704 questions
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Emsworth, null, United Kingdom

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Questions? Get answers from Azul Beach Resort Sensatori staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Upper storey rooms have better ocean views.”
  • Welcome home
  • Comfortable bed
  • It's getting near tipping time.
 of 5 bubbles Saleman, 1 week ago | Read review
“Rooms next to road are noisy. For evening sun go for 7000 range”
 of 5 bubbles happyhammer2017, 1 week ago | Read review
“The ocean front suites face the beach and ocean and are perfectly positioned towards the end of the site so it is nice and quiet.”
 of 5 bubbles MrsHepp77, 2 weeks ago | Read review
“Corner suits have the best views”
 of 5 bubbles I554NDcharlottel, 2 weeks ago | Read review
“Request South facing balconies”
  • Dirty Mouldy Mattress on our sunless swamp
 of 5 bubbles Susanlilian1, 2 weeks ago | Read review
5 of 5
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