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Hotel Riu Palace Tropical Bay

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#20 of 84 Hotels in Negril
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Riu Palace Tropical Bay
Hotel Riu Palace Tropical Bay
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5,070 Reviews from our TripAdvisor Community

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Toronto, Canada
Reviewed yesterday NEW

As first time visitors to Jamaica we had no idea what to expect.After a 2hr drive from Montego Bay arrived at resort. Was greeted by a front desk person named Sasha.Very accommodating and professional.Had booked an ocean view suite but was extremely surprised to be upgraded to an ocean front suite.As a Riu class member this upgrade made our stay...

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Thank theronald1
Reviewed yesterday NEWvia mobile

We stayed at RUI Palace Negril on March 18th to 23rd. It was to short of vacation. Next time we plan to stay longer. The workers are very polite. Always working hard. Always seeing maintenance going on. It's getting painted & the grounds are always getting taking care of. They kept are room cleaned & drinks stocked up daily (...

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1Thank Melissa R
Wisconsin
Reviewed 3 days ago NEW

Hotel is nice, but definitely should be considered "average" in quality. The staff is extremely friendly, courteous, and everyone always has a smile on their face. Food at the resort is average, at best. I strongly caution anyone who hopes for a good steak to stay far away from their steakhouse. It was the worst food of the whole trip;...

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1Thank MSP_Traveler09
Brampton, Canada
Reviewed 3 days ago NEW

Although a little dated, the room was so clean, and staff so friendly! The food was so very good and presentation always beautiful...the morning omelet maker knew you and your likes after one visit...incredible...the staff just the best i have experienced in all my travels.

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5Thank margB2929
Vaughan, Canada
Reviewed 6 days ago NEWvia mobile

Leaving tomorrow :( and I just want to say I loved my vacation. The staff was super friendly and considerate. A big shout out to Easy, Happy Feet, Juicy J, King, Sweetie, Tyson, and all the fantastic, super talented entertainment staff. Shows were always incredible. Jamaican's are ALL super friendly. Shout out to all the chefs, wait staff, bartenders, etc....

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4Thank Blink2Click
Crawley, United Kingdom
Reviewed 6 days ago NEW

Arrived at Hotel Riu last week, with a lovely welcome from the reception staff, we got moved to a ground floor room with no problems at all. Check-in was quick and we were supplied with a great rum drink. The room was a nice size and clean, yes the hotel is a bit dated but every where was clean. The...

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2Thank Fatdome
Northumberland, Pennsylvania
Reviewed 6 days ago NEW

We had a comfortable large room with ocean view on third floor that was really nice. The buffet choices were extensive and we thoroughly enjoyed that aspect of the vacation. Special kudos to wait staff personel, Powell and Camille who took really good care of us. We would, however, recommend that the management replace broken beach chairs and remove leftover...

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2Thank tjegan
A TripAdvisor Member
1 review
6 helpful votes
Reviewed 1 week ago NEWvia mobile

OK this was our 13th visit to our second home Riu Palace Tropical Bay. We have always had a amazing time because of the people who work here. Andrew (pool bar) always makes our day, he is the best bartender ever! Gray, Cedrick, Keneal all are wonderful as well. Judean at front desk helped us with our room,and made sure...

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5Thank A TripAdvisor Member
Rhode Island
Reviewed 1 week ago NEW

My family of 4, with 2 adult children ages, 21 and 23, loved our week at this Riu. I was a bit nervous about doing an all inclusive. In the past when we have done them, I get an antsy feeling, like I need to get off the reservation. But I did not get that feeling here at all. It...

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2Thank ELK45
Reviewed 1 week ago via mobile

We just arrived back yesterday. The Riu Tropical bay in Negril is a really nice hotel.We had an amazing time in and outside the hotels.The Hotel Staff are so lovely could not do enough for you. needs quite a bit of updating. As the Riu Club next door has been updated and looks amazing. If you are looking for a...

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2Thank nithen
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
* Renovated in summer 2008 * Located in Negril, on Jamaica's west coast * On the beachfront * Complimentary sun loungers on the beach * 1-storey main building and 2-storey buildings * Victorian-style architecture * Surrounded by 47,000 m2 / 56,500 sq. yards of lush gardens * 7.5 km / 4.7 miles from Negril West End * 6 km / 3.8 miles from various shops * 80 km / 48 miles from Montego Bay airport ... more   less 

Additional Information about Hotel Riu Palace Tropical Bay

Address: Norman Manley Blvd | Bloody Bay Beach, Negril, Jamaica
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range: $266 - $505 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Tropical Bay 4*
Number of rooms: 416
Reservation Options:
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Also Known As:
Riu Palace Tropical Bay Hotel Negril
Riu Tropical Bay Jamaica
Riu Palace Tropical Bay Negril
Riu Tropical Bay Negril Jamaica
Negril Riu Tropical Bay Hotel
Riu Jamaica
Riu Tropical Jamaica
Hotel Style:
#6 Business Hotel in Negril
#12 Spa Hotel in Negril
#13 Luxury Hotel in Negril
#14 On the Beach Hotel in Negril
#14 Family Hotel in Negril
#15 Top resorts Hotel in Negril
#21 Romantic Hotel in Negril
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Palace Tropical Bay staff and other travelers.
427 questions
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Canada
over a year ago
Jackson,NJ
Pointe Claire, Canada
TUCSON

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Questions? Get answers from Hotel Riu Palace Tropical Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ocean front”
 of 5 bubbles theronald1, yesterday | Read review
“Request an upper floor oceanfront in Bldg 1 or 2. There are no elevators, so if stairs are a problem, the main level may be best for you.”
 of 5 bubbles MSP_Traveler09, 3 days ago | Read review
“Folks need to be advised that there are no elevators on this property. Ocean front rooms are much better than courtyard.”
 of 5 bubbles tjegan, 6 days ago | Read review
“Can get an ocean view without being ocean front in building #4”
 of 5 bubbles ELK45, 1 week ago | Read review
“I never heard any complaints about rooms from anyone”
 of 5 bubbles d0ugbewick, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question