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Hotel Riu Palace Tropical Bay

#21 of 85 Hotels in Negril
Certificate of Excellence
05/15/2017 05/16/2017
1 room 2 adults 0 children
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Hotel Riu Palace Tropical Bay
Hotel Riu Palace Tropical Bay
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5,140 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

We stay in this beautiful place and I can only say fantastic things about it because was perfect from the moment we arrived till the very end. Room food drinks and the beach where just wow. Keep the great work well done

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Thank Georgejung13
Reviewed yesterday NEWvia mobile

This hotel has no culture. Staff are unfriendly. Entertainment is boring and awful. Food is absolutely awful and I would not be returning to this branch, ever again. Such a disappointment. I advise you not to book this branch.

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Thank Sheniece R
New York
Reviewed yesterday NEW

Originally booked for Riu Reggae in Montego Bay with oceanfront view from 04/19 to 04/26. However due to a explosion in the main boiler room we were forced to evacuate to this hell hole located 1 1/2 hours away. We were relocated to a dilapidated structure with raining plaster flying off the building.The next day after expressing our disappointment with...

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Thank Robert L
Kingston-upon-Hull, United Kingdom
Reviewed 2 days ago NEW

we booked the hotel this year [and unfortunately next year] on the back of the wonderful time we had last year. The holiday got off to a bad start when the room was not ready for us when we arrived at 3pm. The room we got did have a good view of the pool and the sea but was incredibly...

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3Thank FrederickAKJ
Waterloo, Canada
Reviewed 2 days ago NEW

We stayed at Riu Palace Tropical Bay the second week of April 2017. It was our first time to Jamaica, and after the stay at Riu we are considering making Jamaica our annual vacation spot. I'll split this review into sections for easier reading. Check-in/Check-out We arrived around 11 p.m. and the check-in was quick. We noticed later that people...

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2Thank Travel_Bug81
Reviewed 3 days ago NEWvia mobile

We traveled here for a destination wedding. We were very excited about going on vacation that was much needed. Let's start with the 1hr and 50 min bus ride to get to the resort. Its a wild one and I don't think they take drivers education. It's more like they just get handed their license at a certain age. The...

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3Thank Vincenzo M
London
Reviewed 3 days ago NEW

Beautiful part of Negril and a beautiful hotel. The hotel is set in a bay which is very safe and tropical. I prefered the bay to Seven Mile Beach as I felt safer there and could leave belongings on the beach with no worries. The locals don't pester you but are friendly and informative. The sea is stunning and I...

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3Thank Kelly J
West Haven, Connecticut
Reviewed 4 days ago NEW

Hello, This is my second stay at The Riu Palace Tropical Bay. I have to say, I love the staff. They made my stay fun. But a policy change made this trip stressful. They no longer take reservations at the restaurants, they make you wait in line like cattle for over a hour and you don't know if you will...

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6Thank eraccio01
Cardiff, United Kingdom
Reviewed 4 days ago NEW

We travelled as a party of 7 (2 children) for 2 weeks at Easter 2017.The biggest problem was that we couldn't book the speciality restaurants and queues were forming at 6pm.We didn't pay these prices to queue for food and the buffet became very boring.All the staff would say is that its an instruction from Mr Riu. and there is...

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4Thank johnhinchliffe
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Tropical Bay, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We regret to read that you didn’t agree with our specialty restaurants booking system. Considering the number of reservations and our experience, we’ve found this system to be the most convenient in our hotels, although we are always open to suggestions. We...

Reviewed 5 days ago NEW

This was our first trip to RIU Tropical Palace, and overall it was not what we were expecting but still worth returning too. We have stayed at Club RIU (RIU Negril) 8-10 times and RIU Montego Bay twice and cannot say the Palace is really that much better. Resort - The resort was very clean, but also outdated. Our bathtub...

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6Thank Derek B
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Tropical Bay, responded to this review

Dear guest, Thank you for choosing RIU Hotels and Resorts once again for your vacation and for sharing your experience with us. As a global brand, we strive to maintain consistent levels of quality in all our hotels. We are glad to read that our resort, the rooms and the cleanliness was to your satisfaction, but we regret that you...

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05/15/2017 05/16/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
* Renovated in summer 2008 * Located in Negril, on Jamaica's west coast * On the beachfront * Complimentary sun loungers on the beach * 1-storey main building and 2-storey buildings * Victorian-style architecture * Surrounded by 47,000 m2 / 56,500 sq. yards of lush gardens * 7.5 km / 4.7 miles from Negril West End * 6 km / 3.8 miles from various shops * 80 km / 48 miles from Montego Bay airport ... more   less 

Additional Information about Hotel Riu Palace Tropical Bay

Address: Norman Manley Blvd | Bloody Bay Beach, Negril, Jamaica
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range: $241 - $483 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Tropical Bay 4*
Number of rooms: 416
Reservation Options:
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Also Known As:
Riu Palace Tropical Bay Hotel Negril
Riu Tropical Bay Jamaica
Riu Palace Tropical Bay Negril
Riu Tropical Bay Negril Jamaica
Negril Riu Tropical Bay Hotel
Riu Jamaica
Riu Tropical Jamaica
Hotel Style:
#6 Business Hotel in Negril
#12 Spa Hotel in Negril
#13 Luxury Hotel in Negril
#14 On the Beach Hotel in Negril
#14 Family Hotel in Negril
#16 Top resorts Hotel in Negril
#21 Romantic Hotel in Negril
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Palace Tropical Bay staff and other travelers.
461 questions
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Canada
over a year ago
Pointe Claire, Canada
Jackson,NJ
TUCSON

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Questions? Get answers from Hotel Riu Palace Tropical Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Do not get one near the pool.”
FrederickAKJ, 2 days ago | Read review
“blocks are 3 floors with no lifts”
johnhinchliffe, 4 days ago | Read review
“oceanview, close to beach”
  • we got to our room and found this for our 30th anniversary.NICE
LiseP330, 5 days ago | Read review
“ask for oceanview”
356sheilab, 1 week ago | Read review
“I would not go back to this particular Riu (Tropical Palace). I would choose the brand new Royalton or the other Riu.”
cagney4, 1 week ago | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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