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Moonrise Villas

Traveler (34)
Room & Suite (29)

About

#59 of 81 hotels in Jamaica
Location
Cleanliness
Service
Value
Moonrise is a small family owned and operated property with 15 room. This allows our guest the privacy and comfort of a true Jamaican vacation. With three categories of room to choose from which includes, kitchenettes, deluxe and standard rooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Airport transportation
Laundry Service
Public Wifi
Room features
Air conditioning
Refrigerator in room
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
30Reviews
3Q+A
6Room tips
Traveler rating
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  • 3
  • 0
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Popular mentions
I have visited this property on more than one occasion. To summarize: Very clean room; Attentive and responsive management and staff; Great to local amenities and the beach. If you are looking for a 4-5 star all-inclusive experience then this is not for you. If you are looking
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We booked Moonrise Villas really last minute. When we arrived they only had one bed when we had requested 2 online, however, they went the extra mile and accommodated us in a different room with 2 beds. Very friendly staff, clean room, convenient location. We will absolutely be
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I stayed here last minute and didn't know what to expect. The room was clean the sheets and towels were clean. The staff is amazing. Security was ALWAYS up keeping a eye out. He had a great attitude and was willing to help any way he can. He also kept the grounds lovely. Jessit
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Been robbed twice at this hotel. Old rundown and tired. Security is a joke. Water turnoffs are at half way under sinks. Kitchen barely functional. Plates, pots are a joke. I would never stay there again. Also safes are costly, and there is a fee applied if you use a credit
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Response from Dj0071, Manager at Moonrise Villas
Responded May 23, 2017
Hello redj467, I have read your review, and we are astonish. For someone to write such a review, you need to enlist the details of what transpired and not leave others reading your review to wondering the if's. Leaving out information that is necessary paints a bad image of our small tourism product, that we market, and tarnishes our reputation. I spend a great deal of time on trip advisor reading reviews of not only my property but of others, reviews should be honest. If we never met your needs or you weren't satisfied feel free to say so. You stated that your trip here was in May of 2017, but let me clearly state that the property has being undergoing renovation since April and has not been open for business, putting a hole in your story. And that is the reason I say if your going to post a review it should have dates. And this makes your review malicious in intent. Now to address your issues on the safety boxes, all if not most properties charge for the use of the safety deposit boxes, not only in jamaica but other places I've been in the world. The thing I don't get about most reviews on here, if your stay was as unsatisfying as you claim... why return? And 2 why does your review score us 2 stars, it should have been 1. Review should be honest and not over exaggerated.
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We had two rooms. A second floor unit with a small kitchen and a balcony and a first floor unit with small fridge and sofa. The first floor unit is the one they show in the pictures. I looked that unit up for May and it is $48. This place is older and, as my taxi guy said, it
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PRICE RANGE
$75 - $141 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanJamaicaWestmoreland ParishNegril
NUMBER OF ROOMS
15
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