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CocoLaPalm Resort

1,185 reviews
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Traveler (1426)
Room & Suite (492)
Pool & Beach (404)
Overview
  • Excellent53%
  • Very good37%
  • Average7%
  • Poor2%
  • Terrible1%
Travelers talk about
“coco la palm”(204 reviews)
“jerk chicken”(128 reviews)
“junior suite”(53 reviews)
Free Internet
Free Parking
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,185)Write a Review
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1,148 results
Traveler rating
585
429
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17
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585
429
89
28
17
Show reviews that mention
All reviewscoco la palmjerk chickenjunior suitecontinental breakfastthe banana breadbeach barhot tubseven mile beachpattiesstandard roomadult pooldirectly across the streetcoffee makerbeach securitysecurity guysdouble sinksgreat beach
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1 - 5 of 1,148 reviews
Reviewed 2 days ago via mobile

First time to Jamaica and at first I was a little disappointed. But soon realized Cocola Palm was one of the better resorts. Don't be in any hurry to eat anywhere. Service is VERY slow but the people are very friendly everywhere. Use the guards...More

2  Thank 647timo
Response from Andrea B, Director of Sales at CocoLaPalm ResortResponded yesterday

Thank you for your insightful commentary and review of our resort. We appreciate your taking time to tell us about your experiences. We have noted your comments and assure you that we are taking all the necessary steps to ensure that the above-mentioned issues are...More

A TripAdvisor Member
1
Reviewed 6 days ago via mobile

2nd time here, the resort is just the right size, our room was perfect for us with a private patio area right outside our room. The food was good, ate breakfast daily at the resort, only complaint is some days it was tough to get...More

Thank A TripAdvisor Member
Response from Andrea B, Director of Sales at CocoLaPalm ResortResponded yesterday

We sincerely appreciate your review and also are happy that you had a wonderful vacation. We will definitely resolve the issue mentioned and also acknowledge the staff and especially the ones mentioned. We look forward to hosting you again in the very near future.

Reviewed 1 week ago

We had a terrific stay again at COC0. The restaurant food has improved 1000%!! If you have a pet, take a colored photo of them and ask Donavon (he has a wood carving stand right on the resort) to show you what he can make...More

3  Thank JackLMichigan
Response from Andrea B, Director of Sales at CocoLaPalm ResortResponded 1 week ago

Thank you for your wonderful review of the resort and we will work continuously to ensure that our standards and high level of customer service is maintained.

Reviewed 1 week ago via mobile

We absolutely love this place! Jamaica is so beautiful, the people are so friendly, the weather and the food and the ambiance are wonderful! CocoLaPalm provides it all! We can’t wait to get back here!More

3  Thank Caravansari
Response from Andrea B, Director of Sales at CocoLaPalm ResortResponded 1 week ago

Thank you for your wonderfully detailed and insightful review. Your commendations of our staff team, room and standards of service are greatly appreciated, and will be shared with the team. We are pleased that you had a wonderful stay with us and we look forward...More

Reviewed 1 week ago

This is our 2nd review for this hotel. We have not had been exposed to un-refurbished rooms we have read about from other guests and we haven't witnessed these rooms from where we have been situated in the resort. Meals are on what we would...More

1  Thank PittsburghSunGoddess
Response from Andrea B, Director of Sales at CocoLaPalm ResortResponded 1 week ago

Thank you for your detailed review of our resort. We appreciate your taking time to tell us about your experiences. We have noted your comments and assure you that we are taking all the necessary steps to ensure that the above-mentioned issues are corrected as...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Beachfront
Free Parking
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Bar/Lounge
Hot Tub
Adult pool
Outdoor pool
Details
Price range
$94 - $240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 On the Beach Hotel in Negril
#5 Top resorts Hotel in Negril
#8 Best Value Hotel in Negril
#8 Family Hotel in Negril
#23 Romantic Hotel in Negril
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$94 - $240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 On the Beach Hotel in Negril
#5 Top resorts Hotel in Negril
#8 Best Value Hotel in Negril
#8 Family Hotel in Negril
#23 Romantic Hotel in Negril
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (1426)
Room & Suite (492)
Pool & Beach (404)
Dining (157)
Hotel & Grounds (736)
Bathroom (14)
Business Center & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
lovepalmtrees_10
January 21, 2018|
Answer
Response from Andrea B | Property representative |
Good Morning, Yes we do have a common sitting area on one side of the property with sun lounges which are perfect for sitting out throughout the day.
0
Votes
NikkiDetroit
January 21, 2018|
Answer
Response from gunner2621369 |
Yes Mary Gate of Heaven is almost right across the street
0
Votes
NikkiDetroit
January 19, 2018|
Answer
Response from Andrea B | Property representative |
Good Morning, Yes all our rooms have a mini refrigerator.
0
Votes
Room Tips
"The newer section does not have patios or balconies."
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"room 316 had excellent Wifi."
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"While the new rooms are nicer, we prefer the older "Deluxe" rooms. Feels less like a motel room"
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"JR Suite #526 and #726 face the Ocean."
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