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Sunset at the Palms

#6 of 88 Hotels in Negril
Certificate of Excellence
Norman Manley Blvd, Negril, Jamaica
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2,239 Reviews from our TripAdvisor Community

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Showing 2,090: English reviews
Los Angeles, California
1 review
5 of 5 stars Reviewed yesterday NEW

Where to start?! This place is truly the gem of Negril! Each treehouse hut sits on stilts amid a backdrop of coconut palms, and wild local flora. The location is ideal! You're right across from the beach, but still surrounded by the jungle! The staff became family to me and my wife! You walk downstairs to Stacey making your favourite... More 

Helpful?
Thank InLikeErrol
Leicestershire, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and me stayed for two weeks here. All the accommodation is wooden huts with their own deck / balcony with table, chairs and a daybed. The guest ratio while we were there was around 20 USA couples to 2 Brits. We love Americans do this wasn't a problem at all for us. The nature of the hotel means... More 

Helpful?
5 Thank j0j02212
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks j0j02212 for sharing such a beautiful review about your vacation experience at Sunset at the Palms Resort. Thanks for your recognition of our staff; as being a credit to the hotel and to the country, as well as sharing about the food offerings. We at all times endeavor to provide the best service and amenities to our much appreciated... More 

Baltimore, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

For an all inclusive, it felt very personal. We enjoyed the lovely rooms, the friendly and helpful staff and the beautiful beach. You will see that the beach is across the street, but don't let that dissuade you. It's very close and worth it. Its gorgeous and not crowded in the least. The folks there were very helpful and, in... More 

Helpful?
2 Thank El_Ian11
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks El_Ian11 for choosing our Resort as your Vacation Destination, as well as for sharing review about your experience while vacationing with us. We are always eager to hear what our Guests enjoyed and how we can improve. We also appreciate your very kind comments about our staff: as being very helpful. We look forward to welcoming you back in... More 

Marietta
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Words alone would not due justice to the beauty ,magic and comfort we experienced as welcome guests at Sunset At The Palms . From the lush and vibrant green foliage to the 10 star accommodations food and service this all inclusive is the best for those who desire pure relaxation and pampering... The staff is equal if not better trained... More 

Helpful?
1 Thank franklinet l
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks franklinet l for choosing our Resort as your Vacation Destination, as well as for sharing review about your experience while vacationing with us. It was a pleasure hosting your stay. We are indeed very delighted to hear of your very kind words of compliments about the accommodations, food and service as well as feedback that "The staff is equal... More 

Burlington, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was, hands-down, the best choice I could have made for our honeymoon. The resort was clean, well kept-up and not falling apart like some resorts I've been to. It was luxurious, relaxing, quiet and calm. Every day my husband and I woke up in our amazing raised bungalow and felt like we were in the middle of the jungle.... More 

Helpful?
2 Thank Kaitlyn J
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you Kaitlyn J for sharing your lovely tripadvisor review of your recent vacation experience at Sunset at the Palms Resort. We are truly delighted that your expectations were exceeded. We are very much appreciative of your feedback that "This was, hands-down, the best choice I could have made for our honeymoon." Thanks for your very kind words of compliments... More 

Fresno, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My friend and I stayed at this resort for one week and it was a lovely experience that we'll remember forever! I loved the resort's tree house set up. It's amazing to wake up and fall asleep to sounds of the rainforest. It is truly a beautiful escape from reality! The beach was across the street, which we really appreciated.... More 

Helpful?
2 Thank SatvinderKD
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much SatvinderKD for sharing "A beautiful rainforest-esque experience!" review on trip advisor of your recent vacation experience at Sunset at the Palms Resort. We are very much delighted to hear that your expectations were exceeded; sharing that "it was lovely experience that we'll remember forever! Thank you for highlighting some of our dedicated team members:who created... More 

Sandwich, Massachusetts
1 review
4 of 5 stars Reviewed 1 week ago

LOVE, LOVE, LOVE this place... The resort is amazing. The staff is NOT friendly at all. There are a few exceptions, special thanks to waitress Christine and waiter Craig, other than that, I can't think of one other staff that was friendly. The beach was like bath water. The beach was well groomed. The tree-houses are the coolest accommodations. I... More 

Helpful?
Thank apinojr
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you apinojr for your review of Sunset at the Palms. We are indeed delighted to hear of your feedback " LOVE, LOVE, LOVE this place... The resort is amazing". We are always eager to hear what our Guests enjoyed and how we can improve. We look forward to welcoming you back in the very near future. More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The worst part of my stay at the Palms was having to leave...still tearful. The warm and friendly staff made my brief stay a true slice 'authentic' Jamaica. Lovely spacious, secluded and stilted cottages set in beautifully sculptured grounds, gave me the tools for the perfect nights sleep. Meals were the perfect blend of Jamaican fusion, the chef didn't disappoint.... More 

Helpful?
3 Thank Eddie W
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much Eddie W for your beautiful "A True Hidden Jamaican Treasure" review about your vacation experience at Sunset at the Palms Resort. Thank you for your favorable comments about our Team Members; sharing that "The warm and friendly staff made my brief stay a true slice 'authentic' Jamaica". At our Resort, we take pride in fulfilling... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When my husband and I arrived on Saturday, we were greeted by Miss Carla. Her smile was very infectious and she was SUPER friendly. Her attire was very neat and her nails were impeccable. In fact, they were the same color of her uniform. This immediately stated to me that she takes pride in her appearance. The polish on her... More 

Helpful?
3 Thank Kathy M
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much Kathy M. It is always a pleasure receiving feedback from our valued clients. We thank you for sharing review of your recent vacation experience at Sunset at the Palms Resort. Thanks for your recognition of our dedicated Team Members; who created an experience of a lifetime for both you and your husband. They are truly... More 

Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my third visit to Sunset at the Palms since 2010 and it is as wonderful as ever. Many of the same staff are still there providing exceptional service. In fact, the whole experience is difficult to describe; it feels like a home away from home, mainly due to the warm and friendly staff who quickly become friends. I... More 

Helpful?
4 Thank DianeB2
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks DianeB2 for choosing our Resort once again as your Vacation Destination, as well as for sharing review about your experience while vacationing with us.It was certainly a pleasure welcoming you back home. We thank you for sharing another experience of a lifetime on tripadvisor. Thanks for your continued loyalty and patronage. Also, thanks for your very kind words of... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
A great spot for romantics or a destination wedding. Nestled amongst tropical gardens and flowering plants at the edge of Negril, this unique all-inclusive gem is best described as intimate, chic and serene. The resort offers 85 "tree-house-style," elegantly appointed guestrooms on ten-acres of lush landscaping, a design praised by Architectural Digest. Melt away with a soothing spa service in our unique treatment garden, cool off at the swim-up bar with a tropical drink or "chill" at the resort's five beachfront acres and two miles of white sand beach, just steps away. When dining is on the menu, you'll enjoy both international and authentic Jamaican cuisine at four restaurants and bars. ... more   less 

Additional Information about Sunset at the Palms

Address: Norman Manley Blvd, Negril, Jamaica
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range: $293 - $710 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunset at the Palms 4*
Number of rooms: 85
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Also Known As:
Sunset At The Palms Hotel Negril
Sunset At The Palms Negril
Sunset Palms Jamaica
Sunset Palms Negril
Sunset At The Palms Resort
Hotel Style:
#2 On the Beach Hotel in Negril
#3 Top resorts Hotel in Negril
#4 Luxury Hotel in Negril
#5 Spa Hotel in Negril
#8 Romantic Hotel in Negril
#8 Family Hotel in Negril
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