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Sunset at the Palms

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#7 of 84 Hotels in Negril
Certificate of Excellence
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1 room 2 adults 0 children
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Sunset at the Palms
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2,437 Reviews from our TripAdvisor Community

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Windsor, Canada
Reviewed 3 days ago NEW

My wife and I stayed at Sunset at the Palms during March of 2017. As we entered the airport, we were greeted by a young lady holding a sign with our name upon it. It was the MoBay arrival service which comes with your booking at SATP. We were quickly whisked around the long lines and breezed through customs. We...

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Helpful?
2Thank Tim S
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you very much Tim S for your very comprehensive review of Sunset at the Palms Resort. It was indeed a pleasure hosting your stay. We are indeed very delighted to hear of your feedback; "Overall: Sunset At The Palms is a wonderful all-inclusive with an excellent staff and wonderful food located on an amazing beach! At our Resort, we...

Merritt Island, Florida
Reviewed 3 days ago NEWvia mobile

We just left today and are very sad to go. The resort is peaceful and serene. The staff is amazing, everyone went out of their way to insure we had a great time. If you want to relax this is the place to be. We will go back!

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1Thank lorenho
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks lorenho for choosing our Sunset at the Palms Resort as your Vacation Destination. We truly appreciate you taking the time to share beautiful review on tripadvisor Thanks for you very kind words of compliments; 'The resort is peaceful and serene. The staff is amazing, everyone went out of their way to insure we had a great time" Looking forward...

Reviewed 5 days ago NEW

We had a wonderful stay at SATP. Food was amazing, and the grounds were just absolutely lovely. Best of all were the staff. I have never seen a happier always smiling staff anywhere. Always asking if they can help, or if we needed anything. We would just love to go back and never leave.

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1Thank Ann L
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much Ann L. We really appreciate you taking time to share review about your vacation experience at Sunset at the Palms Resort. Thanks for your favorable comments about the absolutely lovely grounds and amazing food offerings, as well as feedback about staff; "I have never seen a happier always smiling staff anywhere. Always asking if they...

Boston, Massachusetts
Reviewed 5 days ago NEW

My husband and I had an incredible honeymoon here!!! We met so many wonderful tourists, but also met so many incredible employees! Kirk is the best bartender, and definitely ask Tashea to get you a beef patty with cheese and coco bread :) We also loved the omelettes that Merna made and had a blast joking around with Kerry at...

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1Thank lauragiberson
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks lauragiberson for choosing Sunset at the Palms Resort as your Vacation Destination, as well as for sharing "AMAZING!" review about your vacation experience. We are very much delighted to hear that both you and your husband had an incredible honeymoon. Also, thanks for your very kind words of compliments about our incredible employees. Our goal is always to create...

Reviewed 6 days ago NEW

This was our second visit to SATP. We are planning a return trip in 2018. It is a great adults only property. We had a very relaxing week. The staff is very good. The beach is beautiful along with the grounds of the resort. The food is good. We tried all the restaurants. I liked being able to make our...

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2Thank Jennifer C
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Jennifer C. The Management and Team Members here at Sunset at the Palms Resort would like to thank you for choosing our Resort once again as your Vacation Destination. We sincerely appreciate you taking the time to share lovely TripAdvisor review about your vacation experience. We are very much appreciative of your feedback; "We had a very relaxing week....

Truro, Canada
Reviewed 1 week ago

My wife and I have traveled extensively throughout the Caribbean, including trips to Jamaica to Sandals Ochi and Couples Tower Isle. So the Jamaican experience was not altogether new, but we wanted to see the other side of the island. We chose SATP primarily for the reason so many other reviewers (and you've read them) have stated : we wanted...

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4Thank JDM54
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks JDM54 for choosing Sunset at the Palms Resort for your vacation experience, as well as for sharing your "Just simply wonderful !" Tripadvisor review. We are very much appreciative of your kind words of compliments about our food and beverage offerings as well as staff; as being wonderful. They are truly the ones who create fond memories for our...

Reviewed 1 week ago

We really enjoyed our first trip to Jamaica and SATP was a major factor in that. The Club Mobay services the hotel offers was excellent. We were greeted off the plane with a personalized sign and then whisked through customs passing a very long line. We were offered complimentary drinks (very good rum punch) and food while we waited for...

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3Thank Dan Z
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much Dan Z. We sincerely appreciate you taking the time to share beautiful review on your recent vacation experience at Sunset at the Palms Resort. We sincerely appreciate your very kind feedback: "Overall the service was great, food was great, the beach is absolutely amazing and we were really glad we picked SATP for our vacation"....

Reviewed 1 week ago via mobile

There are not many words needed for SATP. Best place on earth. My husband and I just came back from a 10 day stay and it exceeded every expectation. It was incredible!! Food, staff, grounds, amenities, beach, quiet, peaceful, relaxing, we do not have a single complaint. And seriously, food was AMAZING!!!! We cannot wait to go back!

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5Thank Jennifer L
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you so very much Jennifer L. We really appreciate you taking time to share "Incredible experience!!" review about your vacation experience at Sunset at the Palms Resort. We are very much delighted to hear that your expectations were exceeded. Thanks for your feedback; "It was incredible!! Food, staff, grounds, amenities, beach, quiet, peaceful, relaxing, we do not have a...

Swedesboro, New Jersey
Reviewed 1 week ago

I have to admit when we first arrived I was a bit skeptical . We have always travels to Busy Luxury resorts and the Sunset at the Palms seemed anything but "busy". But that was the point of this vacation.. relaxation. , The rooms were quaint, a little small and maybe getting a little tired, but overall pretty nice After...

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3Thank BrianMenickella
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks BrianMenickella for choosing Sunset at the Palms Resort for your vacation experience, as well as for sharing your Tripadvisor review. Thanks for recognition of our staff; as being exceptional and we are indeed delighted that our dedicated team created an experience of a lifetime for you. We do appreciate your very kind feedback; "The Sunset at the Palms had...

Tenafly, New Jersey
Reviewed 1 week ago

We stayed here as part of a girlfriends birthday getaway trip through an Interval exchange. Colleen and Measha at the front took great care of us and made us feel right at home. It's mostly couples here but they accommodated us with a large unit that had 2 twin beds downstairs and 1 king upstairs. It was a comfortable room...

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1Thank tenaflymom
Sharon P, Manager at Sunset at the Palms, responded to this review

Hello tenaflymom. Thank you so very much for sharing review about your recent visit to Sunset at the Palms Resort. Also, thanks for your very kind words of compliments about comfortable room, beautiful grounds, as well as the food and beverage offerings. We are very much appreciative of your favorable comments about team members. Our goal is always to create...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Room Service
Official Description (provided by the hotel)
A great spot for romantics or a destination wedding. Nestled amongst tropical gardens and flowering plants at the edge of Negril, this unique all-inclusive gem is best described as intimate, chic and serene. The resort offers 85 "tree-house-style," elegantly appointed guestrooms on ten-acres of lush landscaping, a design praised by Architectural Digest. Melt away with a soothing spa service in our unique treatment garden, cool off at the swim-up bar with a tropical drink or "chill" at the resort's five beachfront acres and two miles of white sand beach, just steps away. When dining is on the menu, you'll enjoy both international and authentic Jamaican cuisine at four restaurants and bars. ... more   less 

Additional Information about Sunset at the Palms

Address: Norman Manley Blvd, Negril, Jamaica
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range: $300 - $662 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunset at the Palms 4*
Number of rooms: 85
Reservation Options:
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Also Known As:
Sunset At The Palms Hotel Negril
Sunset At The Palms Negril
Sunset Palms Jamaica
Sunset Palms Negril
Sunset At The Palms Resort
Hotel Style:
#3 Top resorts Hotel in Negril
#3 On the Beach Hotel in Negril
#5 Luxury Hotel in Negril
#6 Spa Hotel in Negril
#7 Family Hotel in Negril
#8 Romantic Hotel in Negril
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Questions & Answers

Here's what travelers have asked, with answers from Sunset at the Palms staff and other travelers.
307 questions
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“They're all amazing!”
 of 5 bubbles lauragiberson, 5 days ago | Read review
“Stay in the 400 section. No road noise”
 of 5 bubbles ETCCLC, 1 week ago | Read review
“We stayed in room 203. We heard some traffic noise, but the tree frogs and tropical birds drowned this out.”
 of 5 bubbles DebraW84, 2 weeks ago | Read review
“Our friends had room 405, best room hands down. Beautiful mountain sunrises every morning! So jealous!!”
 of 5 bubbles rcdraher, 2 weeks ago | Read review
“a room that faces away from the main road”
 of 5 bubbles lcoturner, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question