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Traveler (6399)
Pool & Beach (1445)
Room & Suite (1104)
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About

#6 of 13 all-inclusives in Negril
Location
4.5
Cleanliness
4.7
Service
4.7
Value
4.5
Travelers' Choice
A great spot for romantics or a destination wedding. Nestled amongst tropical gardens and flowering plants at the edge of Negril, this unique all-inclusive gem is best described as intimate, chic and serene. The resort offers 85 "tree-house-style," elegantly appointed guestrooms on ten-acres of lush landscaping, a design praised by Architectural Digest. Melt away with a soothing spa service in our unique treatment garden, cool off at the swim-up bar with a tropical drink or "chill" at the resort's five beachfront acres and two miles of white sand beach, just steps away. When dining is on the menu, you'll enjoy both international and authentic Jamaican cuisine at four restaurants and bars.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Boating
Diving
Airport transportation
Secured parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Snack bar
Special diet menus
Swimup bar
Poolside bar
Snorkeling
Water sport equipment rentals
Evening entertainment
Table tennis
Taxi service
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Adults only
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Infirmary
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Charming
Romantic
Languages Spoken
English, Spanish
Hotel links
Special Price:47% off room rate
4.5
4.5 of 5 bubbles3,962 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Sunset at The Palms is often celebrated for its welcoming staff, tranquil treehouse rooms, and vibrant atmosphere set amidst lush gardens. While the hotel's diverse dining options and stunning beachfront earn praise, the serene experience can be marred by noise for rooms near the road and some guests have raised concerns about the value, citing food quality and service issues. Despite the overall cleanliness and beautiful location, attention to pool maintenance and room updates has been suggested.
Location
Picturesque
Atmosphere
Lively
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Relaxing
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3,962Reviews768Q+A100Room tips
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Charlie L wrote a review Yesterday
Peterborough, United Kingdom16 contributions12 helpful votes
+1
It’s hard to know where to start as we could talk for hours about the experience we had at this stunning place. But this is going to be a long and thorough review, because this hotel and its potential guests deserve it. OVERVIEW: My partner Sam and I recently came to SATP for 9 nights. During our time in paradise we had to ask ourselves just one question: how on earth is this hotel only rated 4*, when it delivers a clearly exceptional 5* experience? (FYI actually there are different measures for different accrediting bodies which determine the star rating of a hotel, which can mean that something like not having bathtubs in 75% of rooms can knock off a star. The rooms at SATP are gorgeous, unique, and have a multi-shower head walk-in rainfall shower – you won’t miss a bathtub.) ROOMS: I was a little nervous upon booking the hotel that having opted for the most basic room style it might turn out to be a little spartan. But I shouldn’t have worried. If you’re interested in SATP you’re probably not looking for a painted white box with not a bleached molecule out of place. The delight of this place is its character, and the standard rooms are not lacking in that. The dark wood everywhere, stunning balcony views, and fresh flower petals everywhere are enchanting. Our first room unfortunately had a slightly less than heavenly balcony view over the car park, but when we asked to switch we were treated with gracious helpfulness and a choice of options plus baggage being moved over effortlessly – thank you to the lovely Bianka who dealt impeccably with this, she made us feel really valued from the moment of arrival to the moment she waved us off. Practicalities - decent size, beautiful high ceilings, mosquito mesh on all windows and effective air con. Coke, water and Red Stripe in the mini fridge replenished daily – as are the tea and coffee sachets. I’m a light sleeper and was worried about road noise – it’s barely noticeable, just the gentle swish rather than honking and roaring, and honestly could rarely hear it over the air con, birdsong and chirping crickets. Also they fog for mosquitoes every day and you’ll see surprisingly few bugs but you will still get bitten – it’s trees and moisture, it’s only natural! FACILITIES: Small but perfectly formed, the open plan charm of the main hotel ‘body’ gives it a unique air. The pool is not heated which is bracing if it’s cloudy, but in the heat of the day it’s bliss. The swim-up bar is gorgeous and rarely more than half-occupied – you can sit in the shade keeping cool there with a book all day and the fabulous bartenders will keep you well hydrated. Linton was always happy to rustle up the next drink from the cocktail list with a smile, and charming Nadine really had a flair for fresh fruit punches with rum! Yes the hotel is small – which means few people, chill crowd, and no waiting for food, drink or seats. The Blue Coffee Café has a small separate menu of all high-quality coffee (of course) – we so loved the Jiggy Coffee (or as we called it, ‘Rum Jiggly’) that before long the quality-focused staff were sending them over to our table for us to have with breakfast – special shout out to Shannon who quickly remembered exactly how I preferred mine and also was happy to freshen our sports-bottle juice with fizz! The martini bar is cute – quality of the drinks can vary with the staff – but if you’re there to see the legend that is Piano Paul you won’t even notice what you’re drinking. A MASSIVE thank you to the extremely skilled groundsman Lynford whose botanical tour of the grounds was a real highlight – his passion for creating a beautiful and harmonic site is truly inspiring and everywhere you walk you will feel like you are in a dream thanks to the dedication of him and his team. BEACH: We’d thought the ‘beach bar with beers and sandwiches’ was going to be a little kiosk. No way. A temple-esque shaded structure with full bar, shaded tables, and its own kitchen makes the beach a real home-away-from-hotel. Special thanks to the sweet and bubbly Britney who whipped up speciality cocktails in moments; it was a joy to see her smiling face every day, and the rest of the beach team were fantastic. There’s actually more lunch options at the beach – the special saltfish fritters were gorgeous and I really appreciated the beach kitchen crew whipping me up a taster portion so I could check if they were too spicy (they’re not, go for it). Unlike the monstrous mall-like hotels down the beach, when you make the gruelling max two-minute stroll from reception to SATP’s private slice of sandy heaven you’re greeted with pristine sands, loads of lovely natural shade from the carefully tended greenery, and of course a smiling SATP staffer who will introduce themselves warmly then set out loungers and towels for you where you would like. You also get a table and a flag so you can order refreshments to your lounger! There isn’t a cleaner, warmer, softer stretch of paradise on the whole west coast. Oh, and while I didn’t clock who was doing it, huge respect to whoever was keeping the toilets clean. Those BEACH bathrooms that could have been sandy and soggy were spotless all day long, much cleaner than most restaurant loos in London. FOOD: The fooooooood. Oh my. I honestly don’t understand the reviews saying they couldn’t find something to eat (possibly gruel enthusiasts? Still there was porridge…!) Breakfast is a range of exotic fruits, fresh breads, cakes, muffins, cheeses, salmon and such – then hot dishes with staples from sausage and bacon to pancakes and French toast, then various random extras that change daily like curries, roast ham, quesadillas... A smoothie staffer and an awesome egg/omelette station will keep you rushing down every morning – egg-ninja Fitzroy is a gem who makes everything perfectly! Shanica and Claudette always gave lovely service and a warm welcome. Lunch is a small but tasty light menu that can be delivered to you poolside or beachside if you’d like. The dinner buffet is fantastic with tons of choice, the theme changes daily so you won’t eat the same thing two days running. The soups and fresh breads are really tasty, starters and salads always fresh, then minimum 4-5 main dishes along with various veg, potatoes, rice etc. The bbq was amazing but the real standout was the superb tenderloin steak cooked to mouth-watering perfection by the talented Kilroy (I had thirds). A wide variety of cute fresh bite-size desserts too! Lotus Leaf and Chef’s Showcase are lovely and add some more variety to your relaxing schedule but with the same chefs on rotation you’ll enjoy the same fabulous quality as the buffet rather than anything wildly different. Cornelius in particular was a great waiter at dinner, Kim was an attentive sweetheart at our garden gazebo, and an extra special big thanks to wonderful Tameika whose humour, sweetness, attention and charm made her a special standout even among such a service-focused team. She attended to us at the Chef’s Showcase and twigged we weren’t totally loving the martinis we’d brought through from the bar, and unknown to us sent out specially for a couple of her particular recommendations which she brought through to us in the event dining room. Absolutely 5* service. Those people who have made it this far will notice that I’ve used a lot of names in this review. I have genuine issues recalling faces and names and the fact that we remembered so many is a testament to the quality of the staff, who evidently love their jobs and it comes across in their top-notch care. There were so many other memorable acts from staff but just too many to mention here. But this review would not be complete without mentioning a real superstar – Amanda at the concierge, who went to great lengths to help arrange a spectacular private dinner for us to celebrate a special anniversary. Amanda, your efforts, care and attention will always be remembered alongside the breathtaking evening we enjoyed because of you and your team. THANK YOU, and thank you also to everyone who helped make that meal the most beautiful experience that brought us such joy. Right. That’s a lot of words. How to sum this up? Yes there might be the odd faulty shower nozzle or bug in the pool, but if you’re interested in this place you’ve probably noticed it’s treehouses in a forest, not tea at the Ritz. Don’t go here if you want to party hard in a big sterile white box that could be anywhere in the world. Go here if you want to be treated like honoured family, and swoon through each step of each endlessly relaxing day through the stunning grounds like you’re in a dream. Thank you to everyone at SATP for making our holiday exceptional. Respect and love, Charlie and Sam xx
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Date of stay: March 2024
Value
Location
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Brian J wrote a review Apr 2023
4 contributions13 helpful votes
Hotel's Favorite
We have just returned from our fourth visit to this little piece of paradise. So many of the staff are now old friends and we were warmly welcomed upon our arrival. The tree houses are delightful set in beautiful gardens. The place is full of birdsong and you will see humming birds, some very handsome woodpeckers and many other exotic birds. The food is excellent. Plenty of variety - there is always something for everyone. We enjoyed two exceptional meals in the Lotus Leaf Restaurant. The beach bar restaurant is superb, their jerk chicken and cheeseburgers are really tasty. We also had two great meals at the Chef's Showcase and on my birthday I was presented with a huge birthday cake beautifully decorated! The beach is stunning. Soft white sand, plenty of sunshades and the sea is crystal clear and extremely calm. When you arrive the lifeguards are there ready to help you set up your sun loungers and provide towels. Nothing is too much trouble. All the staff are great, but in particular we would like to thank Kadian, Gloria, John, Linford, Cornelious, Kevan, Romeo, Claudette and the lady on the gate (sorry we can't remember her name, but she made us laugh so much) They made our holiday so special. They truly are wonderful people and we can't wait to return next year. Brian and Jan, UK.
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Date of stay: March 2023
Value
Location
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Trip type: Traveled as a couple
Room Tip: Make sure to book a private transfer from the airport.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
9 Helpful votes
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Response from Rebecca Glenn, Other at Sunset At The Palms
Responded Apr 4, 2023
Dear Brian and Jan, Thank you so much for such and detailed and lovely review not too mention the shout outs to our great staff. We could not be happier that you came back to see us for your 4th visit and are looking forward to welcoming you back next year.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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fm0848 wrote a review Mar 17
Fort Lauderdale, Florida19 contributions7 helpful votes
+1
old fashion hotel need TLC shower needs update AC remote need update impossible to setup right pool needs better cleaning food poor and not good for us only stews beefstew goatstew etc breakfast is ok but coffe was way too strong staff was very friendly beach secure with gards piano bar top many places to seat nice landscaping
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sarah C wrote a review Mar 16
2 contributions5 helpful votes
+1
As a returning guest we are always pleasantly impressed at the attention to details of this resort. They get so many things right and the staff is always fantastic! We loved the couples massage and Petulia and Patrina were especially great. The towel art in our room is such an elegant touch. The Housekeeping comes daily and provides plenty of towels. The food is consistently good with lots of choices. The Chefs Showcase is especially good! The beach is perfect and not overcrowded at all. The Lifeguards assist you in getting a cabana space and fresh towels. Being right next to The Office of Nature and shopping at Tomei Village is a plus. We will be back next year!
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Date of stay: March 2024Trip type: Traveled as a couple
Room Tip: Flying in on a Sunday is the lightest traffic day getting back and forth from Montego Bay and Negril
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Jade C wrote a review Mar 15
2 contributions
+1
The resort is beautiful, lush greenery, vibrant flowers, and adorable wildlife. Our deluxe king room was decked out in rustic dark woods with contrasting linens and an array of pillow options. We had a mini fridge in our room that was restocked daily with soda, water, and red stripe. There was ample room in the closet and the bathroom was much bigger than expected. We especially enjoyed relaxing on the large balcony. Service was impeccable! Our concierge helped us book a few excursions, including transportation, while we were there and dinner reservations were already made for us upon arrival. We truly didn’t have to worry about a thing other than taking in sunshine. Every staff member we met were friendly, personable, and helpful… but I must give a shoutout to Bianca, Tedisha, and Shanika. They went above and beyond to make us feel like apart of the Sunset family! Thank you so much! The food was some of the best we’ve had at an all-inclusive. We dined at the breakfast and dinner buffets where traditional Jamaican food could be found alongside other specialties. We enjoyed it all, but look for the Jamaican signs and try something new! It was all delicious. We also dined at the Lotus Leaf Restaurant one night and were invited to participate in their Chef’s Showcase dinner another night. Both had romantic settings and spectacular food. The private beach is located across the street, but it’s not a far walk at all. The resort has a crossing guard ready to assist, as well as a restaurant, bar, and bathrooms right there. So everything is only steps away. They provide towels and chairs, and there’s plenty of room to relax either in the sun or shade. It’s a fantastic beach, too! The sand is soft and the blue water is calm and shallow. After walking the beach, I feel pretty confident in saying it’s the most idyllic spot in the area. A few things to note: 1. The crickets are unusual. Out first night, we noticed a consistent beeping sound outside and after an hour, we called the front desk to let them know. They immediately sent someone to help us locate it. To our embarrassment, it was a cricket. Ha! They did not keep us awake or anything, just wanted to give a heads up. 2. Go on a few excursions, but do double check the travel times to them. They are totally worth it, but some can be as far as a 2 hour car ride away. 3. Get to know the locals. We asked so many questions and learned tons about their beautiful island and culture. And, in doing so, we met the most amazing people! We have found our spot and are already planning a return trip in 2025!
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Date of stay: March 2024
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Randall Russell, Sales at Sunset At The Palms
Responded 3 days ago
Greetings from Jamaica. Thank you so very much for posting such a detailed and amazing review of your experiences at Sunset at the Palms. We are thrilled to know that you enjoyed your stay with us. We are particularly proud of our staff, so thank you for the shoutouts. They truly are the best. As we say, "Come as a guest, stay as a friend, return as family". We cannot wait to welcome you home again in 2025. Much respect, Randymon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tarver55 wrote a review Mar 12
Bowie, Maryland8 contributions15 helpful votes
The beach water was crystal clear and many shades of aqua blue! No seaweed! (A big plus.) Lots of shade and the hotel provided floats which you need because the water is quite shallow and you need the floats to be able to relax in the water. The concierge staff at the hotel were fabulous. They were friendly, knowledgeable, helpful and a lot of fun. Shout outs to Sadesa, Tedisha and Kepreme! Also shout out to Omar our driver to and from the airport and Venessa, our dining server! The hotel setting was so serene with lush gardens and tropical plants everywhere. We loved it and will definitely return!
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Date of stay: March 2024
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Randall Russell, Sales at Sunset At The Palms
Responded 6 days ago
hi Tarver55, Thank you for taking the time to post such a nice review and staff shout-outs. We look forward to welcoming you home again soon. Respect, Randymon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SharkyCornwall wrote a review Mar 12
Pentewan, United Kingdom185 contributions151 helpful votes
This Hotel has some really great reviews and has achieved some significant write ups in the media. Credit to their marketing team but did it match up to expectations? First the positives - we were unusually for us seeking a flop style holiday which we had and enjoyed it very much. We wanted a boutique non chain hotel and Sunset is very much that. The hotel is on a split site with accommodation in a garden and over the road a beach venue including bar and fast food joint. It is right next to a large complex but the beach is well managed and has a guard service. We managed to eat in the higher end restuarant twice and had good food and service on each occasion. Good well equipped gym which we made good use of. I have seen some reviewers complaining that no top shelf drinks were included in the bar service. That must have been rectified as many of the good brands were there including plenty of Appletons Rum. We did have an ant incursion into our room which was dealt with promptly by housekeeping. The demographic of guests were mainly couples with most from Canada and the USA with the remainder from Europe. It was a laid back and quiet feel with light entertainment during the week. Internet worked well across the site including the beach. The site seemed very secure and we felt safe at all times. Some negatives - This hotel can in my opinion never get a 5th star due to the proximity of the busy road that bisects the site. We were prepared and took good earplugs. Be prepared to hear a lot of traffic some of which is very noisy. This impacts on the ambience of the site meaning it can never be the tranquil oasis that marketing may portray. The pool was out of action during the first part of our stay due to the filter being damaged as a result of a wildfire. When it was fixed it was a lovely part of the site. The hotel purports to have 4 restaurants when it has 2 and a fast food bar. It has a buffet style area which is the main dining area. It has a waiter service restaurant which offers an a la carte and chefs table experience on alternating nights. This has to be prebooked and is generally oversubscribed. We managed to experience the a la carte twice during a 12 day stay. The beach has a fast food outlet and bar, although on one day it did take 1 hour for the fast food to appear! While I could always get something enjoyable at the buffet to eat it generally was a mix of stuff that struggled at times to follow the theme for the evening. There is, subject to weather a sunset BBQ on the beach on Wednesdays which was fun. The weakest food offering was at lunchtime when there was a very limited choice of largely fried food on offer other than a rotating daily special at the beach it stayed the same. There are a lot of staff employed here and a small number were exceptional and earned tips based on their hard work. Most were good but there were some rather lazy ones as you would expect in such a large team. I recall pointing out some broken glass on the floor of the coffee bar where it is common for people to walk in bare feet. I had to report this 3 times before someone bothered to clean it up! Negril is rather isolated so if you want to explore the island and see some of the famous sites you will have a very long taxi ride. Tips - Get yourself on the reserve list for the a la carte restaurant as it is worth it. Don't worry too much about getting in to the chefs showcase as was not that good (cold food, lacked any showmanship). Allow up to 2 hours for an airport transfer (private) depending on traffic. Club Mobay at Sangster Airport is worthwhile for bypassing all the queues. Remember each person entering the country needs to fill in an online customs declaration - failing to do so will get you into a big queue. Conclusion - We enjoyed our holiday here but it is not a place we would seek to return to. I think their strongest market is North American week long winter breaks which is about the right amount of time to spend here.
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Date of stay: March 2024
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Randall Russell, Sales at Sunset At The Palms
Responded 6 days ago
Dear Sharkey, We appreciate your taking the time to post such a detailed review. Of course, we are disappointed to learn that we did not meet or exceed your expectations in some areas. While you did say you enjoyed your holiday, we do hope that you will give us another chance to once again count you amongst the thousands of happy SAPT guests. Respect, Randymon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Adam M wrote a review Mar 12
4 contributions
From the moment you set foot on this property it feels different. Smiling faces, cold drinks and cool face towels to wipe the days travel away greet you at check in(which was flawless). Our tree house was spotless and spacious enough however screens and wooden shutters only on the windows took a few days to get used too. The tree frog right outside our window was very vocal after sunset. The bed was very comfortable with plenty of pillows to choose from. The walk in shower was an added bonus. We spent most evening at the swim up bar for nightcaps. We picked this resort for it's natural appearance and it did not disappoint. Awesome tropical vibe with impeccably maintained grounds and a host of tropical flora / fauna and birds. We appreciated the adult only experience as the days on the beach had us in bed fairly early. The beach is located across the main road however a crossing guard is there to assist. Chairs and towels are plentiful and placed for you so no need to arrive at dawn to secure one. The food, bar and washrooms at the waters edge are fantastic. We had a sting ray visit us twice while soaking in the weed free swimming area. We found the food plentiful and delicious . The Chef and his team try hard to accommodate all palettes and it shows. Keep in mind you are not at home and things are different but that's why we travel. We enjoyed the Chef Showcase and a evening at the Lotus Restaurant . The dinner at the beach was something to remember. The alcohol served is premium and plentiful. The staff here are excellent and go out of there way to assist. They were an integral part of of our entire experience Special thanks to Odine, Brittany, Shirley and Shaniquwa(sp). You guys helped make our vacation special. A/J
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Date of stay: February 2024
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Trip type: Traveled as a couple
Room Tip: Deet for sand flies if they like you. SPF 30
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Randall Russell, Sales at Sunset At The Palms
Responded 6 days ago
Thank you so much for taking the time to post this review. We are thrilled that you enjoyed your stay with us. Thank you also for the staff shout outs! Come home again soon. Respect, Randymon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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George D wrote a review Mar 5
2 contributions1 helpful vote
The S@P might be the best hotel I have stayed in for vacation getaway - the beach location is just fantastic along a stretch of giant hotels is an oasis of big trees and space - lots of it with lots of help for chairs food and drinks - the days flew by We were very impressed with the food which has a distinctive local flair The cabins are cool - ours looked over. The wetlands towards the mountains - the main building ( or roof really LOL) is a splendid piece of wooden architecture 15 days of pure relaxation !!!
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Date of stay: February 2024
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Randall Russell, Sales at Sunset At The Palms
Responded 2 weeks ago
Dear George, Thank you for taking the time to post this review. We are thrilled that you enjoyed "pure relaxation" and we look forward to welcoming you home again soon. Respect, Randymon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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moon42 wrote a review Mar 5
london14 contributions19 helpful votes
The other five star reviews say it all! We have just come back from a wonderful, relaxing week at Sunset at the Palms...Amazing friendly, helpful staff. Comfortable, well designed cabins. Lush tropical gardens full of beautiful birds. Plentiful, delicious food and drink. And a lovely part of the beach at Negril. I had two fantastic massages from Petulia - can't recommend this hotel enough. Thank you to
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Date of stay: February 2024
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Trip type: Traveled as a couple
Room Tip: Avoid the garden/grounds at 5.30pm when a horrible smokey insecticide fumigation takes place. (...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Randall Russell, Sales at Sunset At The Palms
Responded 2 weeks ago
Thank you so much for taking the time to post this review. We are thrilled that you enjoyed your stay with us. Thank you also for the staff shout out! Come home again soon. Respect, Randymon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$324 - $657 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sunset at the palms hotel negril, sunset at the palms negril, sunset palms jamaica, sunset palms negril, sunset at the palms resort
LOCATION
CaribbeanJamaicaWestmoreland ParishNegril
NUMBER OF ROOMS
85
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SUNSET AT THE PALMS - Updated 2024 Prices & Resort (All-Inclusive) Reviews (Negril, Jamaica)

Frequently Asked Questions about Sunset At The Palms
Which popular attractions are close to Sunset At The Palms?
Nearby attractions include Bloody Bay (0.1 miles), Seven Mile Beach (3.0 miles), and Half Moon Beach (3.8 miles).
What are some of the property amenities at Sunset At The Palms?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Sunset At The Palms?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sunset At The Palms?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Sunset At The Palms?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Sunset At The Palms?
Conveniently located restaurants include Flag City, Office of Nature, and Fireman's Lobster Pit.
Are there opportunities to exercise at Sunset At The Palms?
Yes, guests have access to a pool and a fitness center during their stay.
Does Sunset At The Palms have airport transportation?
Yes, Sunset At The Palms offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sunset At The Palms?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Sunset At The Palms?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Sunset At The Palms?
Many travelers enjoy visiting Daniel Greenland Tours (4.9 miles).