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Sunset at the Palms

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Traveler (4214)
Pool & Beach (1141)
Room & Suite (1013)
Overview
  • Excellent72%
  • Very good21%
  • Average4%
  • Poor2%
  • Terrible1%
Travelers talk about
“lotus leaf”(376 reviews)
“chef's table”(160 reviews)
“crossing guard”(188 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (2,964)
Filter reviews
2,775 results
Traveler rating
1,988
566
139
61
21
Traveler type
Time of year
LanguageEnglish
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1,988
566
139
61
21
Show reviews that mention
All reviewslotus leafchef's tablecrossing guardbeach grilllotus restaurantcoffee barshort walk across the streettree house styleday bedjerk chickenjohn waynetree frogsa la carte restaurantpiano manbloody baysmall resortour honeymoon
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1 - 5 of 2,775 reviews
Reviewed yesterday

My husband and I spent a relaxing week at Sunset at the Palms for our honeymoon. The atmosphere of the resort, especially the tree house theme, was exactly what we were looking for - relaxed, beautiful, and calm. From the moment we walked onsite, every...More

1  Thank Aimee C
Response from rmcintyre2018, Romeo McIntyre Operations Manager at Sunset at the PalmsResponded today

Thank you very much Aimee C, for such an excellent review, sharing how you feel about Sunset at the Palms and the accommodations “The atmosphere of the resort, especially the tree house theme, was exactly what we were looking for - relaxed, beautiful, and calm”...More

Reviewed 3 days ago via mobile

This resort was absolutely beautiful! It was stunning in its decor, and pictures do not do the property enough justice. From before our arrival such as setting up the MoBay representative, until the moment we left, we received excellent attention and care. The MoBay representative...More

4  Thank jesseniacollazo87
Response from rmcintyre2018, Romeo McIntyre Operations Manager at Sunset at the PalmsResponded 2 days ago

Thank you very much jesseniacollazo87, for taking the time out to share your experience at Sunset at the Palms. Having feedbacks for our guest is always a treat and hearing how excited persons are about the Resort “This resort was absolutely beautiful! It was stunning...More

Reviewed 4 days ago via mobile

I must say, if you are not an outdoor person this resort may not be for you. Upon arrival my partner and I were greeted by the bell hop and receptionist welcoming us to Jamaica. We were then escorted to the check-in area where we...More

4  Thank TravelMariie
Reviewed 5 days ago via mobile

Staff, Beach, Accommodations, Food and Spa all top notch! Can’t wait to return!! Tips Bring rafts and insect repellent. Onsite store sells cool insulated mugs under $15. Adult Catamaran to Ricks Cafe.

3  Thank hgaussa
Response from rmcintyre2018, Romeo McIntyre Operations Manager at Sunset at the PalmsResponded 3 days ago

Good day hgaussa, a mouth full of joy, quite excellently put. Staff, Beach, Accommodations, Food and Spa all top notch! Can’t wait to return!! We are so happy to have hosted you and likewise can’t wait for your return

Reviewed 5 days ago

This was our second trip to Sunset at the Palms. The "treehouses" create the ambiance, but it is the staff that really makes this a special place. We would be remiss if we didn't mention some of them that went above and beyond with their...More

3  Thank courtney3931
Response from rmcintyre2018, Romeo McIntyre Operations Manager at Sunset at the PalmsResponded 3 days ago

Thank you so very much Courtney3931. We sincerely appreciate you taking the time to share with us this beautiful review on your recent vacation experience at Sunset at the Palms Resort. It is always a pleasure to have our family members visiting “happy you came...More

View more reviews
About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Free Internet
Room Service
Breakfast included
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
$260 - $493 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Negril
#4 Top resorts Hotel in Negril
#6 Luxury Hotel in Negril
#6 Spa Hotel in Negril
#8 Romantic Hotel in Negril
Room types
Suites, Non-Smoking Rooms
Details
Price range
$260 - $493 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Negril
#4 Top resorts Hotel in Negril
#6 Luxury Hotel in Negril
#6 Spa Hotel in Negril
#8 Romantic Hotel in Negril
Room types
Suites, Non-Smoking Rooms
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Traveler (4214)
Pool & Beach (1141)
Room & Suite (1013)
Dining (381)
Amenities (71)
Business Center & Event Rooms (23)
Family and Play Areas (4)
Questions & Answers
Ask a question
bettan59
July 18, 2018|
AnswerShow all 2 answers
Response from TravelMariie | Reviewed this property |
Some rooms are smoke free. My room did not have an ash tray b/c I requested a smoke free room. I did see people smoking at the bar area mainly. I want to say smoking on your balcony is okay.
0
Votes
74stephen_bell
July 13, 2018|
Answer
Response from rmcintyre2018 | Property representative |
Good day Stephen_Bell, thank you for expressing an interest in Sunset at the Palms. All our rooms are stock with a mini bar (sodas and beers) and are replenished once per day, our rooms are also equipped with a safe. We have... More
1
Vote
Amanda A
July 12, 2018|
Answer
Response from gunner2621369 | Reviewed this property |
Its all meals, drinks snacks and whatever else they have. Only thing not included is top tier wine. They do have house wine
2
Votes
Room Tips
"Request a treehouse room that is far back from the pool/restaurant area, as these areas can be a bit noisy in..."
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"The 400 block of rooms are not too close to the road."
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"Quiter rooms are away from pool area & roadway"
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"Bring bug spray"
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