We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Sunset at the Palms

Show Prices
#6 of 88 Hotels in Negril
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Sunset at the Palms
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

2,258 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 2,108: English reviews
Houston, Texas
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I almost hate to review this place because it is so perfect and quiet. It's absolute paradise. If you're looking to party, it's a bit quiet compared to the neighboring resorts (Couples, RIU), but there's QUALITY evening entertainment at the pool bar every evening and listening to the piano man at the Martini Bar is such a treat before and... More 

Helpful?
1 Thank cloud_surfr
Carol S, Director of Sales at Sunset at the Palms, responded to this review

Good morning, Thank you very much for your review and particularly for calling attention to our staff and service. As you say, we are quieter than neighboring resorts and that is our intention, as most of our guests, like you want to relax and get away from the hustle and bustle of their everyday life. We look forward to welcoming... More 

New York City, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Had a great time during my one week stay last year, July 2015. The workers are extremely friendly and helpful. Food was delicious. The beach was nice but felt a bit rocky. There are mosquitos so make sure you have lots of insect repellent. Food at the beach was good. Vendors were there but once you say no thank you,... More 

Helpful?
1 Thank Delores K
Carol S, Director of Sales at Sunset at the Palms, responded to this review

Good afternoon Delores, Thank you very much for review. We're pleased to see that your stay with us was still a great memory one year later. We hope that you will come back and visit us again soon-the food is still delicious! More 

Loveland, Colorado
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

If you are looking for a special, small couples retreat.. this is the place to go. Beautiful accommodations, incredible food and the best attentive service. Beautiful beach, great beach food. Definitely a place to go!

Helpful?
2 Thank James L
Carol S, Director of Sales at Sunset at the Palms, responded to this review

Good afternoon, Thank you so much for your review. We strive to be that "special" resort-unique and exceeding your expectations. We hope that you will return again soon! More 

Newcastle Upon Tyne, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Sunset at the Palms is an absolutely lovely hotel with fantastic staff. We stayed there for our Pearl Anniversary and couldn't have found a better place to stay. The rooms are treehouse style on stilts and surrounded by trees and plants complete with tree frogs, humming birds, huge crabs and mongoose - sitting on your private balcony complete with a... More 

Helpful?
3 Thank Carol S
Carol S, Director of Sales at Sunset at the Palms, responded to this review

Good afternoon, Thank you so much for this wonderful review. You have truly enjoyed Jamaica, from the natural beauty to the wonderful people you meet in the hotel and out of the hotel! Congratulations on your 30th anniversary and best wishes for many more(hopefully spent with us at Sunset at the Palms) More 

Baltimore, Maryland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

My fiancé and I recently stayed at the Sunset at the Palms for 9 days/8 nights and, for me, it was the staff that made it such a wonderful experience. Below are some impressions of the different features at SATP. The Beach – The beach is somewhat small, but so is the resort and space was never an issue. You... More 

Helpful?
3 Thank mattp55597
Carol S, Director of Sales at Sunset at the Palms, responded to this review

Good afternoon, Thank you so much for your comprehensive review and especially your kudos to our staff. They are our most valuable asset and without them, our guests would not have he wonderful vacations that they do. We appreciate your suggestion on the bar snacks and will look into that. I noted that you stayed here with your fiance-we'd love... More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

i have been to sunset at the palms 3 times. i have usually had the most pleasant experience up until this year. My room was broken into and many valuable things were stolen, most importantly our cell phones. the resort staff attempted to cover up what happened and tried to place blame on us. unfortunately 4 other rooms were also... More 

Helpful?
1 Thank efelix85
Carol S, Director of Sales at Sunset at the Palms, responded to this review

Good afternoon, We want to express again our apologies for the unfortunate incident during your stay at Sunset at the Palms. As you know, the Negril police were called to investigate and arrived at the hotel that evening, July 29. Our insurance company was contacted by phone on August 1 and a written report sent on August 2. We received... More 

Toronto, Canada
Level Contributor
318 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed 1 week ago

Negril beaches can be quite busy, streets hectic and all-inclusive hotels generally large. This property offers a tranquil setting, a relaxing beach fairly quiet, adults only and all inclusive even though not a big resort. Though the accommodations are not on the beach side of the road, the resort privately owns a large section of property on the beach side... More 

Helpful?
6 Thank tripopinonsw
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks tripopinonsw for choosing our Resort as your Vacation Destination, as well as for sharing very comprehensive review about your experience while vacationing with us. It is always a pleasure receiving feedback from our valued clients. At our Resort, we take pride in fulfilling the Vacation Expectations of our much appreciated Guests and their satisfaction is our reward. We are... More 

Cedar Grove, New Jersey
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

my husband and i stayed at sunset at the palms in negril 8/8-8/14. First let me tell you we travel quite a bit and this place was by far the best. The treehouse style rooms themselves was an incredible experience. when you are walking around the resort you feel like you are walking in a beautiful tropical jungle. if you... More 

Helpful?
9 Thank joannpich
Sharon P, Manager at Sunset at the Palms, responded to this review

Thank you joannpich for sharing your lovely "sheer paradise" review. it was certainly a pleasure hosting your stay. We are truly delighted to hear that your expectations were exceeded, as well as your feedback; "First let me tell you we travel quite a bit and this place was by far the best. The treehouse style rooms themselves was an incredible... More 

1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Awesome place for a relaxing tropical getaway! The resort is beautifully tucked away among lush tropical vegetation and landscaping, giving the whole property a very natural feel. It also makes the rooms feel very private, not hotel-like, but like having your own little vacation home. Definitely not another cookie-cutter beach resort. All inclusive fees are definitely worth it! I was... More 

Helpful?
7 Thank Brittany S
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Brittany S. It is always a pleasure receiving feedback from our valued clients; we thank you for sharing review of your recent vacation experience at Sunset at the Palms Resort. Thanks for your recognition of our dedicated Team Members; who created an experience of a lifetime for both you and your husband. They are truly the ones who create... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stay at SATP in June for our anniversary trip, what an amazing place. We chose this place because it was a small resort and wanted a quiet relaxing get away, we were certainly not disappointed! From the moment you arrive to check out, the staff are so friendly and always made a point of having a conversation with you,... More 

Helpful?
4 Thank Pauline L
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks Pauline L for sharing beautiful "Amazing stay at the Sunset at the Palms!!" review of your recent vacation experience at Sunset at the Palms Resort. We are very much delighted to hear that your expectations were exceeded. Thanks for your Feedback; "we were certainly not disappointed! From the moment you arrive to check out, the staff are so friendly... More 

Questions? Get answers from hotel staff and past guests. Ask a question

3,932 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (3339)
Viewed
Hotel & Grounds (567)
Viewed
Room/Suite (377)
Viewed
Bathroom (38)
Viewed
Business Center/Function Rooms (23)
Viewed
View from Room (241)
Viewed
Pool/Beach Area (817)
Viewed
Dining (210)
Viewed
Family/Play Areas (4)
Viewed
1:52
Videos (14)
Viewed
Other (1048)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (570)
Viewed
Amenities (71)
Viewed
Beach (39)
Viewed
Pool (82)
Viewed
Pools (2)
Viewed
Dining (96)
Viewed
The Hotel (97)
Viewed
Treetop Suite (114)
Viewed
Treetop Villa (69)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Pool/Beach Area (4)
Viewed
Hotel & Grounds (3)
Viewed
Dining (2)
Viewed
View from Room (3)
Viewed
Room/Suite (1)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Negril
4.7 mi away
The SPA Retreat Boutique Hotel
0.3 mi away
Couples Negril
Couples Negril
#8 of 88 in Negril
4.5 of 5 stars 3,976 reviews
2.4 mi away
Couples Swept Away
Couples Swept Away
#14 of 88 in Negril
4.5 of 5 stars 4,787 reviews
Show Prices
Show Prices
Show Prices
6.8 mi away
The Caves
The Caves
#2 of 88 in Negril
5.0 of 5 stars 627 reviews
2.2 mi away
Beaches Negril Resort & Spa
0.8 mi away
Sandals Negril Beach Resort & Spa
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
A great spot for romantics or a destination wedding. Nestled amongst tropical gardens and flowering plants at the edge of Negril, this unique all-inclusive gem is best described as intimate, chic and serene. The resort offers 85 "tree-house-style," elegantly appointed guestrooms on ten-acres of lush landscaping, a design praised by Architectural Digest. Melt away with a soothing spa service in our unique treatment garden, cool off at the swim-up bar with a tropical drink or "chill" at the resort's five beachfront acres and two miles of white sand beach, just steps away. When dining is on the menu, you'll enjoy both international and authentic Jamaican cuisine at four restaurants and bars. ... more   less 

Additional Information about Sunset at the Palms

Address: Norman Manley Blvd, Negril, Jamaica
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range: $304 - $777 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunset at the Palms 4*
Number of rooms: 85
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Booking.com, BookIt.com, Travelocity, Hotels.com, Cheap Tickets, Odigeo, Expedia, Priceline and Jetsetter so you can book your Sunset at the Palms reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sunset At The Palms Hotel Negril
Sunset At The Palms Negril
Sunset Palms Jamaica
Sunset Palms Negril
Sunset At The Palms Resort
Hotel Style:
#2 On the Beach Hotel in Negril
#3 Top resorts Hotel in Negril
#4 Luxury Hotel in Negril
#5 Spa Hotel in Negril
#8 Romantic Hotel in Negril
#8 Family Hotel in Negril
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay