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Sunset at the Palms

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#6 of 88 Hotels in Negril
Certificate of Excellence
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2,261 Reviews from our TripAdvisor Community

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Showing 2,111: English reviews
London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This place is absolutely paradise it would be hard to find a better beach the most amazing friendly staff nothing is too much trouble for them. Food fantastic, accommodation great. Can't fault the resort.

Helpful?
1 Thank thebriens
Seattle WA
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Thank you to the Trip Advisor community for your reviews on this property, based on your feedback I selected this resort for our first Caribbean adventure and it did not disappoint. I would highly recommend and book again. I love the mix of lush gardens and private beach access, best of both worlds. Small, intimate, quiet setting for adults. Great... More 

Helpful?
2 Thank abrattin
Independence, Kansas
Level Contributor
3 reviews
3 of 5 stars Reviewed 6 days ago NEW

This resort is great for a quiet getaway. The rooms are fabulous, the layout is very nice. The beach and the beach bar/grill are wonderful. Food could have been a little better, not enough variety for us.

Helpful?
Thank April W
Miami, Florida
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I must say this is a great romantic resort stayed here twice Opal is a sweet heart my wife and I love her to pieces . And there was Omar who was our regular bartender but has moved to New York and we are best of friend this place is A++ pics wont do justice although I love the shower... More 

Helpful?
1 Thank SunSetLust
Sharon P, Manager at Sunset at the Palms, responded to this review

Thanks SunSetLust for choosing our Resort once again as your Vacation Destination, as well as for sharing review about your experience while vacationing with us. It was certainly a pleasure welcoming you back home. Also, thanks for your very kind words of compliments about Opal; who made your stay especially delightful. Looking forward to welcoming you back to your home... More 

Houston, Texas
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I almost hate to review this place because it is so perfect and quiet. It's absolute paradise. If you're looking to party, it's a bit quiet compared to the neighboring resorts (Couples, RIU), but there's QUALITY evening entertainment at the pool bar every evening and listening to the piano man at the Martini Bar is such a treat before and... More 

Helpful?
4 Thank cloud_surfr
Carol S, Director of Sales at Sunset at the Palms, responded to this review

Good morning, Thank you very much for your review and particularly for calling attention to our staff and service. As you say, we are quieter than neighboring resorts and that is our intention, as most of our guests, like you want to relax and get away from the hustle and bustle of their everyday life. We look forward to welcoming... More 

New York City, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Had a great time during my one week stay last year, July 2015. The workers are extremely friendly and helpful. Food was delicious. The beach was nice but felt a bit rocky. There are mosquitos so make sure you have lots of insect repellent. Food at the beach was good. Vendors were there but once you say no thank you,... More 

Helpful?
4 Thank Delores K
Carol S, Director of Sales at Sunset at the Palms, responded to this review

Good afternoon Delores, Thank you very much for review. We're pleased to see that your stay with us was still a great memory one year later. We hope that you will come back and visit us again soon-the food is still delicious! More 

Loveland, Colorado
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

If you are looking for a special, small couples retreat.. this is the place to go. Beautiful accommodations, incredible food and the best attentive service. Beautiful beach, great beach food. Definitely a place to go!

Helpful?
3 Thank James L
Carol S, Director of Sales at Sunset at the Palms, responded to this review

Good afternoon, Thank you so much for your review. We strive to be that "special" resort-unique and exceeding your expectations. We hope that you will return again soon! More 

Newcastle Upon Tyne, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Sunset at the Palms is an absolutely lovely hotel with fantastic staff. We stayed there for our Pearl Anniversary and couldn't have found a better place to stay. The rooms are treehouse style on stilts and surrounded by trees and plants complete with tree frogs, humming birds, huge crabs and mongoose - sitting on your private balcony complete with a... More 

Helpful?
8 Thank Carol S
Carol S, Director of Sales at Sunset at the Palms, responded to this review

Good afternoon, Thank you so much for this wonderful review. You have truly enjoyed Jamaica, from the natural beauty to the wonderful people you meet in the hotel and out of the hotel! Congratulations on your 30th anniversary and best wishes for many more(hopefully spent with us at Sunset at the Palms) More 

Baltimore, Maryland
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 19, 2016

My fiancé and I recently stayed at the Sunset at the Palms for 9 days/8 nights and, for me, it was the staff that made it such a wonderful experience. Below are some impressions of the different features at SATP. The Beach – The beach is somewhat small, but so is the resort and space was never an issue. You... More 

Helpful?
4 Thank mattp55597
Carol S, Director of Sales at Sunset at the Palms, responded to this review

Good afternoon, Thank you so much for your comprehensive review and especially your kudos to our staff. They are our most valuable asset and without them, our guests would not have he wonderful vacations that they do. We appreciate your suggestion on the bar snacks and will look into that. I noted that you stayed here with your fiance-we'd love... More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed August 18, 2016

i have been to sunset at the palms 3 times. i have usually had the most pleasant experience up until this year. My room was broken into and many valuable things were stolen, most importantly our cell phones. the resort staff attempted to cover up what happened and tried to place blame on us. unfortunately 4 other rooms were also... More 

Helpful?
12 Thank efelix85
Carol S, Director of Sales at Sunset at the Palms, responded to this review

Good afternoon, We want to express again our apologies for the unfortunate incident during your stay at Sunset at the Palms. As you know, the Negril police were called to investigate and arrived at the hotel that evening, July 29. Our insurance company was contacted by phone on August 1 and a written report sent on August 2. We received... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Breakfast
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
A great spot for romantics or a destination wedding. Nestled amongst tropical gardens and flowering plants at the edge of Negril, this unique all-inclusive gem is best described as intimate, chic and serene. The resort offers 85 "tree-house-style," elegantly appointed guestrooms on ten-acres of lush landscaping, a design praised by Architectural Digest. Melt away with a soothing spa service in our unique treatment garden, cool off at the swim-up bar with a tropical drink or "chill" at the resort's five beachfront acres and two miles of white sand beach, just steps away. When dining is on the menu, you'll enjoy both international and authentic Jamaican cuisine at four restaurants and bars. ... more   less 

Additional Information about Sunset at the Palms

Address: Norman Manley Blvd, Negril, Jamaica
Location: Caribbean > Jamaica > Westmoreland Parish > Negril
Price Range: $325 - $931 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunset at the Palms 4*
Number of rooms: 85
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Also Known As:
Sunset At The Palms Hotel Negril
Sunset At The Palms Negril
Sunset Palms Jamaica
Sunset Palms Negril
Sunset At The Palms Resort
Hotel Style:
#2 On the Beach Hotel in Negril
#3 Top resorts Hotel in Negril
#4 Luxury Hotel in Negril
#5 Spa Hotel in Negril
#8 Family Hotel in Negril
#8 Romantic Hotel in Negril
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