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Norman Manley Blvd., Negril Jamaica
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 11/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Couples Negril
Updated 11/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 82 hotels in Negril
Location
Cleanliness
Service
Value
Travelers' Choice
Couples Negril. A brilliant balance of elegant and eclectic. At Couples Negril, style surrounds and infuses everything in sight. From the laid-back charm of the swim-up bar to the intoxicating allure on an in-suite Jacuzzi, there’s just something about Couples Negril that says chic. Defined by imaginative, artistic features and possessing a beautiful balance of elegant and eclectic, Couples Negril is 18 acres of all-inclusive luxury, personality and pleasure. All expertly carved into the captivating landscape of Negril, Jamaica. And while our unique appointments set us apart from any other resort, our unwavering attention to your every desire has earned us recognition as the premier all-inclusive resort not only in Jamaica, but the entire Caribbean
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Room & Suite (900)900
Full view
Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Free airport transportation
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Adults only
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Ocean View
4,968Reviews836Q+A100Room tips
Traveler rating
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Popular mentions
Travel4Fun56 wrote a review Jan 8
La Ronge, Canada2,582 contributions124 helpful votes
+1
We stayed at CN from December 20th to January 2nd and we had a fantastic time! Couples has all the Covid protocols in place, extra sanitizing, mask requirements and we felt totally safe. Occupancy was low, about 25% so things were pretty quiet. Restaurants were open on rotation in the evenings, but we have no complaints about the food, always a great meal awaiting us. There was still nightly entertainment and morning continental breakfast delivery. There was no buffet, but rather all meals were al a carte. Christmas was awesome, with Santa arriving by boat. New Year’s Eve was spectacular with amazing decorations and a wonderful choice of meals. The beach was virtually deserted, it felt like we had the place to ourselves. Couples Negril is doing an excellent job with Covid precautions and if you can go ... GO! It was a wonderful 2 weeks and we cannot wait to return for visit #8.
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Date of stay: December 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from Michelle Gordon, Marketing at Couples Negril
Responded 5 days ago
Travel4Fun56, Great to have had you with us and thank for sharing your feedback. We are thrilled that you had an excellent experience with us and also felt safe which proves that we achieved our goal. Again, thank you for sharing your comments with us and we look forward to welcoming you back soon. Regards, Michelle G
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fernh wrote a review Dec 2020
Kissimmee, Florida140 contributions100 helpful votes
We've been to Jamaica more than 20 times. We've stayed at Couples 5 times, 3 at Sans Souci. This is our 2nd time at Negril. The drive to the airport was fine, only one other couple in the van. At the resort, check-in was quick when we arrived around 4. Our temperature was taken and everyone was masked. We found out then that the resort was less than 25% occupancy. Our beachfront room on the 3rd floor of building 1 was as expected. Comfy bed, plenty of storage, lots of vanity space. Two downsides in the bathroom. The sink was the shallowest sink I have ever seen. If you happen to turn the water on full force, you would get water splashed all over you. The shower, well, you had to be very careful because the water would change from warm to boiling hot in an instant. Our housekeeper, and I apologize for not remembering her name, was wonderful. She kept our room spotless. We had pre-booked Oteheite (never could spell it right) but there was some confusing emails that we got so we went to guest services to check on our reservation. Luckily we did. We had a 7:30 reservation. Guest Services told us that they changed the seating times to 6:15 and 8:00 due to the low occupancy. We were able to switch to the 6:15. Had we not checked, I don't know when we were supposed to be there. In fact, we were never 100% sure which restaurant was open when. As far as the food goes, the 1st two days all of the food was terrific. Great service, food done perfectly. After that, it just seemed to go downhill. The food was not consistent. Pad Thai at Lychees the 1st time was great. The 2nd time I didn't recognize it and it didn't taste the same. Service at each restaurant, well the majority of the servers just went through the motions after the 1st two days. They weren't bad or mean or anything like that. They were just not friendly, not what we're used to in Jamaica. The only consistant place was the veggie restaurant. The person there was great and the food was awesome. What I said about the food and service at the restaurants was definitely not true for the bars. Everyone behind the bar was friendly and willing to make anything you wanted. There was always someone walking the beach checking to see if you wanted a drink. It was great not having to fight for a beach chair. Due to the low occupancy there were plenty. There was a section that was non-smoking which was great. They should expand it. We did the catamaran trip and I highly recommend it. We sailed to the cliff divers and then got in the water and swam through a cave. Awesome! Entertainment was lacking. The two shows had a band and a singer. They were good and talented but we left midway through each. One day, we were relaxing on the beach when we noticed 2 young kids splashing around. We saw their mother sitting on the sand in the water. I know the beach is public so I didn't think that much of it. That was until the mother and kids went over and sat on the chairs. They were with a few other members of their family. A little while later, a staff member came out with a tray of food for them and one of them tipped him. They also got lots of drinks. I found out later that they were either family or friends of the Issa family, the owners of Couples. I do know that staff and management did not know about them because they came out to find out what was going on. I guess they had to let them stay but the kids were never seen again after that day. So, to summarize, we had a good time. We would definitely go back. Nothing was bad. We were just used to consistent food and service at Sans Souci. And better communication! Oh, kudos to Guest Services. They were friendly and very helpful.
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Date of stay: December 2020
Location
Cleanliness
Service
1 Helpful vote
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Response from Abraham Issa, Marketing at Couples Negril
Responded 2 weeks ago
Dear fernh, Thank you for returning to one of our resorts and sharing your experience. It was wonderful to hear that your stay went very well, however our management team will address any inconsistencies mentioned. We appreciate your helpful feedback and look forward to seeing you again. Warm regards, Abe Issa
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Christian wrote a review Dec 2020
Caribbean7 contributions
+1
It’s not often that I write reviews but I must say Couples Negril is a Dimond among pearls. Couples hotels location is stunningly beautiful with Aqua green walls and stunning wood framed ceilings in the terrace restaurant comfortable rattan chairs lovely velvet red sofas and ottomans in the lobby and beautiful show with locally produced art coffee drinks and more. The food is freshly made with even a health food bar by the large pool with a pool bar facing the sea. Staff are what make the experience even better they are friendly and attentive neatly attired and stick to all Covid 19 Protocols mandates by the Jamaican governments guidelines. Being the first and best all inclusive within the Caribbean Couples hotels track record speaks for itself a pioneer in quality and service since the 1950s. Many hotels and restaurants worldwide are suffering right now some institution with a long history in the service industry have had to close. Let’s support our favorite establishments like couples hotels and keep people employed. Blessed day and stay safe. Christian Ghisays
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Date of stay: December 2020Trip type: Traveled with family
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Response from Michelle Gordon, Marketing at Couples Negril
Responded 1 week ago
K2796CUchristiang, Thank you for sharing your review with us which we are appreciative of. We are thrilled that you had a great experience with us and have shared your comments with the team. Couples Resorts looks forward to welcoming you back soon. Regards, Michelle G
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Taylor wrote a review Dec 2020
1 contribution1 helpful vote
The resort was absolutely beautiful, and the workers were amazing. They did all they could to make the week perfect. The food was good, but I do wish we would have more choices on things to eat. Overall our trip was great and I would love to go back
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Date of stay: December 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
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Response from Michelle Gordon, Marketing at Couples Negril
Responded 1 week ago
K2796CUchristiang, Great to have had you with us and thank you for sharing your feedback with us. We look forward to welcoming you back soon. Regards, Michelle G
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Paul P wrote a review Dec 2020
Charlotte, North Carolina7 contributions9 helpful votes
We were really excited about the resort. We were told all the restaurants and facilities would be open during our intended stay. However tonight there was only one restaurant open and it was not good. We tried to order room service and they said it is not being offered. There were two bars open - one at the restaurant and another piano bar - neither was able to make the relatively commonplace painkiller (although all their day bars make it well). While there are some employees we love and have been very nice, the majority are inattentive and unfriendly. I’m not sure if this is because of COVID but this is definitely not the experience we were expecting.
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Date of stay: December 2020Trip type: Traveled as a couple
5 Helpful votes
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Response from Abraham Issa, General Manager at Couples Negril
Responded 5 weeks ago
Dear Paul P, Thank you for staying at Couples Negril. Please be advised that dining and beverage outlets have always had alternating schedules. If you are still at the resort, please email Customer Care today at sharie@couples.com so we can be of further assistance. Kind regards, Abe Issa
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PRICE RANGE
$382 - $616 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
couples negril hotel negril, couples hotel negril, negril couples hotel, couples negril jamaica
LOCATION
CaribbeanJamaicaWestmoreland ParishNegril
NUMBER OF ROOMS
234
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Frequently Asked Questions about Couples Negril
Which popular attractions are close to Couples Negril?
Nearby attractions include Mary, Gate of Heaven Catholic Church (3.1 miles), Seven Mile Beach (2.7 miles), and Bloody Bay (0.4 miles).
What are some of the property amenities at Couples Negril?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Couples Negril?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Couples Negril?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Couples Negril?
Yes, parking is available to guests.
What are some restaurants close to Couples Negril?
Conveniently located restaurants include Fireman's Lobster Pit, Blue Mahoe Restaurant, and Office of Nature.
Are there opportunities to exercise at Couples Negril?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Couples Negril have an airport shuttle?
Yes, Couples Negril offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Couples Negril?
Yes, dry cleaning and laundry service are offered to guests.
Does Couples Negril have any great views?
Yes, guests often enjoy the ocean view available here.
Is Couples Negril accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.