...We stayed in a Beachfront Verandah Suite, which by location was perfect...

...The staff, the location and the vibe make this resort...

People people people you have to understand you’re paying for location and beach size...

...The food was excellent in every location and the buffet featured something new each day/night so you didn't get bored with it...

...The food was diverse and healthy options were at every location...

...Tips for first timers that I would have like to know for my first time: Upgraded rooms are in a way better location, but also can be closer to the bass thumping into the early morning...

...We loved the location being right on 7 Mile Beach. Stayed at Couples Negril last year but preferred Swept Away location...

...Room was lovely just in the location we requested...

A hotel could not been built in a more beautiful location, the beach is white and pristine, the ocean is a dream...

...For our first all inclusive, this was a perfect location...

...I can't express how amazing the resort, their staff, and their location was...

...We loved the location and the rooms with verandahs...

...Princess and Extreme Chocolate, at the piano bar that turned into karaoke were absolutely fantastic...

...Its mix of beauty and simplicity is a perfect setting for a relaxing time with your loved one...

...The entertainment was good with the steel band being our favourite, they were amazing... In the piano bar is a seriously professional bar tender and Pauline was our housekeeper and everyday our room looked like new again but the beech bar staff and all restaurant staff were off the scale helpful to us...

...My over all score reflects the beach and area...

...A beautiful setting with charming features...

...Really noisy bands at night at Palms, which also marred the eating experience for us at both Palms and Lemon Grass as it was way too noisy to have a conversation with any dining companion...

...The atmosphere is totally laid back - lots to do if you want, but staff does not recruit participants to join in games / activities...

...The atrium room was perfect; we loved all of the windows and the huge back patio...

...We also visited the piano bar and aurora nightclub almost every night which we loved...

...Tips for first timers that I would have like to know for my first time: Upgraded rooms are in a way better location, but also can be closer to the bass thumping into the early morning...

...I especially enjoy the piano bar and their generosity to allow guests to participate and or in my case sing!...

...The musicians on the beach is one of my favorite parts of the trip, especially during the gorgeous sunsets...

...The entertainment was also fun with the beach party, fire dancers, and silent disco being a highlight. We also spent several evenings in the piano bar which was fun...

...Couples did a tremendous job of creating an extremely laid back atmosphere...

...That is part of what we love but others surely may not. It feels lush and tropical and very welcoming...

...Our favorites were the catamaran cruise and the piano bar!...

...So if your thing is you don’t mind the food quality and a noisy and sometimes intimidating beach atmosphere then go….it could be a fantastic hotel for you...

...They served rum punch and took us out in the ocean to swim around, swim into a cave, and we danced/sang all afternoon on the boat...

...From the moment of arrival, the atmosphere is tranquil and inviting, allowing those visiting to fully enjoy their time away...

...Entertainment There was a house band playing most evenings and enjoyed listening to them. On a Weds evening there was a steel drum band - wow - they were amazing...

...There are no elevators to rooms on upper floors and no type of shuttle service for going from one end of the property to the other...

...Heat Pump AC in our room didn't work good...

...Now the negatives : 1) Property is a little run down and needs some sprucing up... Snacks in the room would be a nice touch... 3) Room service is only in the morning and consists of stale danishes and muffins...

...We had a little issue with the air conditioner in our room and it was addressed in five minutes and repaired...

...If you want pristine marble rooms it’s probably not for you. I would agree that the rooms are quite dated but this didn’t bother us at all as it was quite large, the bed was comfortable, there were plenty of towels and the shower was very good, liked the personalised mini bar, we had a couple of days when it wasn’t replenished but a quick call to reception and they refilled it... I would suggest bringing a travel mirror as there is no mirror in the bedroom...

...We were disappointed that we had trouble with hearing so much noise while in our room...

...The only room service was a minimal breakfast of coffee and day old pastries...

...The rooms are in need of some love, but again are adequate. Did get upgraded so always book through the hotels website, it’s just better business... Overall I’m mixed, amazing scenery and property; with average rooms and the repeater culture of how many times they’ve been to this resort (almost as a bragging badge) Good for them to support this family resort and I do not regret going at all, would even consider repeating if we traveled with another couple... If the rooms got renovated or they added swim up or plunge pools I would definitely return... Tips for first timers that I would have like to know for my first time: Upgraded rooms are in a way better location, but also can be closer to the bass thumping into the early morning... Overall expect 5 star amenities while staying in a 3 star room... It pains me to say it but I can’t recall a 4 or 5 star hotel with these well loved rooms...

...Our room felt like a treehouse, very rustic and perfect for what we were looking for...

...Beaches which is next door to CSA and Sandals Hotels further along the beach are both carrying out building work, and you can rest assured that their new Bedroom suites will contain up to date furniture and power points that do not involve you getting down on your knees to use... Probably in the ‘80s these walls were decorated with lithochrome (chemically reactive stain), they now look disgusting, dirty, and dated...

...We stayed here in 2009 and again between Dec 3, 22 and Dec 17, 22... Daily room cleaning is pretty good and the staff there were really nice... A real hard clean for our room was in order for around sinks, floor corners, and cobwebs on the deck and a couple of wood shudders and the windows and screens have not been done in some time...

...I could sit in our home and find things that need repair, a room that needs to be updated... Five stars for our room as it was a clean and comfortable place to sleep, rest, restore and prepare for days on the beach and dreamy nights out...

...Firstly the room…what can I say, it was very basic…they have shutters that need a pin to hold them in place, the bed had no headboard and you had to be careful not to whack your head on the shutter pin…there were no bedside units, just a fixed cement platform….the bathroom…the bathroom was absolutely filthy….the sink was inset into a counter and black mould surrounded the join on the inside….the floor underneath the unit was just dirty and obviously hadn’t been cleaned for months!... I personally think it a total disgrace to market such an awful standard of room!... The grounds were well kept with thick trees and vines surrounding the rooms which made our room very dark...

Stayed in a garden room, had requested a room not on the ground floor, we got a ground floor. Room very dated with areas that had never really been cleaned, the rim of the sink was filthy as the rim of the toilet...

...Couples could invest in new beds and add shower doors...

...Rooms always immaculate and scenery is amazing Don’t be afraid of the vendors on the beach most are a friendly bunch get your spot early and enjoy...

...We had to change rooms, the safe broke 3x, the shower didn't function correctly and the view of the room was the employee parking lot. Our new room was fine and they gave us washcloths!...

We were here for 2 weeks in September and were given room 4124 which was amazing, especially sitting on the verandah watching the beautiful sunsets. The room was adequate but in need of updating, cupboard doors and wardrobes not closing etc...

...Other hotels I've been to have provided sugar free drinks but not here) Room After quick check in we were shown to our room... Great sized room, bathroom, balcony and wonderful view... Room was clean and comfortable and tidied daily...

...We loved the location and the rooms with verandahs... The a/c in our room leaked through the night, enough to soak through our suitcases...

...Get up early, don't sleep in, you spent a lot of $$ and effort to get here!...

...We feel that for the money there is not a better vacation than Couples Swept Away...

...It has been the most expensive "All-Inclusive" that we have stayed at, to date, and we were a bit disappointed... Also, we were expecting to be able to get something to snack on at "The Cabana Grill", which was not available... Couples Swept Away resort left us feeling as if we paid far to much for what we received...

...Get a room close to the beach and its a 5 star stay !!...

...We thought we paid for a ocean view room- it was not visible but steps away so be aware of that...

...This is our 11th all inclusive tropical trip and sad to say it ranks in our bottom 2. We previously stayed at Couples Negril and loved it so we booked here... The staff was not friendly, the drinks were mediocre and the food was poor... Due to this horrible trip we do not foresee returning to Jamaica, let alone another Couples resort!... Stay away, spend your money elsewhere!...

...The rooms, food, and drinks not quite the last word in luxury, but very high standard and good value for money...

...The whole resort needs a huge amount of money spent on it...

...But I would explore all options at this price point... It pains me to say it but I can’t recall a 4 or 5 star hotel with these well loved rooms...

...The Owners are basically letting standards slip and there seem no plans to spend some money on some basic paint to lighten up this hotel...

...Got to our room in the Verandah House and was not impressed, very dated and not what I was expecting for the price we paid for this resort!... The buffet at the Palms was very disappointing to say the least... In short I believe that Couples needs to be upgraded from the top to the bottom!...

Booked this vacation for relaxation and considering the price, we thought that’s what we were getting...

Marvellous, excellent, staff was great...

...Lemon grass needs a complete overhaul it is the worst restaurant on the property... The night they have shrimp or lobster you would think the servers pay depends on how much they can keep you from eating... The service there also is very lacking And you were lucky if you can get the refill ever... No restaurant should ever take two hours out of you vacation to get your entree... This in my opinion has lost its appeal for those who vacation for the Cuisine experience... With the cost of the resort I doubt my shadow will darken its doorstep again...

...Couples could invest in new beds and add shower doors...

...For the price, I'm not sure I would go back there again...

...We checked pricing for next year and it $85 a night more for less quality and amenities, for the first time in 5 years it is a pass and off our recommended list. I sure hope they change it around, the beach is gorgeous, the staff was great this trip and we love the vibe of the resort... No choices, no vibe, just a dog and pony show...

...Safe, very laid back and extremely relaxing!...

...Lastly, the sunset catamaran is a must...

...I keep hoping it has improved so we can return, but then I check the reviews and the price, and see nothing has changed...

...Cleanliness: 10/10 (everything was spotless, always saw staff cleaning the grounds and rooms) Beach: 9/10 (clean, white sand, hardly no algae, lots of peddlers on the beach selling stuff) Layout: 6/10 (2 very different ends of the resort connected by a long beach path or a maze through the garden villas) we wish these were a little closer...

...The room was spotless, and breakfast delivered to the spacious veranda was a wonderful way to start the day...

...Room was clean and resort grounds are kept in great shape...

...In the piano bar is a seriously professional bar tender and Pauline was our housekeeper and everyday our room looked like new again but the beech bar staff and all restaurant staff were off the scale helpful to us...

...Rooms are cleaned and towels changed twice a day!!!!... Rooms come with 2 robes which is convenient...

...The Rooms were spacious well cleaned and the turn down service was a nice touch... The Resort is listening to their guests who notice missing pool tiles...

...The smokers needed to stand around designated poles to smoke - no smoking otherwise on the beach, on the verandas, on the balconies, at the outdoor bars,etc etc...

...The grounds were well maintained and we enjoyed walking on all the paths and looking at the palms, flowers, birds and cute cats wondering by... can't say enough about how white, warm and soft it was and the water temp was bathwater...

...Finally, the room itself was quaint, we had a garden verandah, which was not fancy at all, but clean...

...The resort is spread out, but in a perfect way... Room was always clean, with the exception of one day we didn't get morning service...

...The rooms are older but full of charm and very comfortable having everything you need and kept immaculate... The beach is well kept and most sunbeds also have a float which is a great idea to bob in the sea or pool...

...And a bit more general cleaning around the pool...

Beach is beautiful, water is calm, clean and warm... Resort is kept clean, staff is friendly and helpful...

...Daily room cleaning is pretty good and the staff there were really nice. A real hard clean for our room was in order for around sinks, floor corners, and cobwebs on the deck and a couple of wood shudders and the windows and screens have not been done in some time... All that would need special additional services that the daily maid would not be able to complete...

...Five stars for our room as it was a clean and comfortable place to sleep, rest, restore and prepare for days on the beach and dreamy nights out...

...Beach is pristine and the water is crystal clear... Rooms always immaculate and scenery is amazing Don’t be afraid of the vendors on the beach most are a friendly bunch get your spot early and enjoy...

...Room was well looked after by maid with plenty of towels and everything working and clean...

...No lemonade or other fizzy sugar free drinks are provided... Room was clean and comfortable and tidied daily... Towels changed daily and plenty of them...

...Room: We had a beachfront verandah suite and it was clean and the bed was super comfortable...

This is the best place to be on negril beach...staff are amazing and can`t do enough to make your stay enjoyable.Good food, great dinks ,rooms were great and the housekeeping staff were excellent...

...I would categorize the room as "glamping" it sounded as if you were sleeping in the outdoors with all the tree frogs (which I loved), but if you don't like noise this is NOT your room. You could also hear the neighboring guests if they made any noise, a cough, a sneeze, or anything...

...This is an amazing service Beautiful resort with all its old world charm, open air restaurants and cafes Air conditioning is limited to your rooms, Feathers Restaurant, Piano Lounge and Aura Night Club and one of the gift shops I can't comment on the other facilities as they were closed The servicers and the quality of the food was just amazing, huge selection and fresh produce and ingredients, something for everyone We found the majority of the employees to be quite genuine and sincere and felt at home right away The gardens and grounds are kept beautifully maintained Seven mile beach is so beautiful and so tranquil, we spent hours in the water every single day Cons: Rooms are dated and there is construction in progress Our room was directly behind the main highway so it was extremely noisy The next complex over was being renovated so again noise was a factor here House keeping was poor and needs to addressed and improved I have one major complaint and that's the bartenders at Aura Night Club...

...The only drawback was the noise from the main road which is very close to the resort and to our room...

...We were disappointed that we had trouble with hearing so much noise while in our room... There were shutters to close for privacy, but they didn't keep out the noise...

The road noise was the only distraction from paradise...

...Our room was at the back of the resort, there was some traffic noise but it wasn't an issue...

This hotel provides a really great experience... We were welcomed at Reception with a glass of champagne... Feathers Restaurant was outstanding- book in as soon as you arrive as it gets booked up really quickly... Palms was good for lunch, not as good in the evening we found... Patois, at the other end, was better for an evening meal, and quieter... The smokers needed to stand around designated poles to smoke - no smoking otherwise on the beach, on the verandas, on the balconies, at the outdoor bars,etc etc... Staff were great, friendly and the standard of food was generally very good...

...Also the no tipping policy is desirable... We had a little issue with the air conditioner in our room and it was addressed in five minutes and repaired... I definitely recommend club mobay to speed up your entry and exit from Jamaica... Also, you can fill out your customs paperwork online from your home before you go... They have great lounge chairs, and they put foam floats on each chair and they allow you to take them into the ocean... They serve you cocktails on the beach or you can walk up to the beach bars and get your own...

...The water sport workers were very helpful, and we really appreciated the variety of activities (wind surfing, paddleboarding, sailing, snorkeling, and SCUBA) which we took advantage of... One thing that would have improved our experience the most is if the workers, more specifically in the restaurants, were more friendly... While there were exceptions, many appeared angry and certainly didn't project that they were happy to serve you...

...The rooms are older but full of charm and very comfortable having everything you need and kept immaculate... The beach towels are sometimes unavailable by 10.30am and not available until later in the day but this seems to be due to the selfishness of other guests taking at least 4 per person when 1 or 2 will do,we see it daily... We've found most of the staff to be pleasant and helpful but just a few must have missed the customer care session...

Upon arrival there were no available staff to take our luggage to our room... The food was at best average to below and the staff paid little or no attention to refilling drinks during the meals... The mini bar which was supposed to be restocked daily was not...

Enjoyed fantastic service at Couples Swept Away... Stayed at Couples Negril last year but preferred Swept Away location... Really enjoyed the food and the staff was over the top... Kudos to the ladies who served us on 2 occasions (Sean Jama - Restaurant Leader, Stephanie - Running the Bar, and our Server Khadijah)... They are so much fun and really know how to deliver a personal world-class experience... The snorkeling tour was great and we loved the sunset catamaran with Captain Stone and the Cruise Director Varlene...

...The mini bar service is no where near what it use to be when you were stocked with 40 oz bottles of four popular Spirits and a fridge full of sofa and beer... The Romance membership is suppose to set this up before you arrive but it doesn’t... What was a nuance was that ordering mix for drinks such as 7 up they bring one single serving size bottle at a time... If you order any special types of alcohol, you first need to sign for it and then it’s delivered... Daily room cleaning is pretty good and the staff there were really nice... All that would need special additional services that the daily maid would not be able to complete... Some staff were very nice and engaging and others just didn’t seem to enjoy working at the resort...

...We knew going, the property does need a bit of a facelift in spots, and there is usually a challenge or 2 along the way, but the service and attention to detail was alway second to none... Biggest gripe, wash rags for bathing, they were non-existant during 3 of our 6 nights stay, and one day we were only given one... I had requested repeatedly using the online tool in the couples app, I can only assume the app does not work, or no one monitors it, so I left a note for the maid, but still no luck getting wash rags... Next, the staff although almost usually attentive were very much lacking with the in restaurant bar service long waits between drinks, received one drink at beginning or meal, then maybe I was asked again at the end of the meal... Swim up bar, the bar staff was more focused on each other and having a good time and talking to the pretty girls than getting me a beer... The other 2 beach bars I avoided as is seems I was asking them to go out of there way to get a drink, and not a single smile... Palms restaurant, this was the first year, when I was told to seat myself, if that is the case, then why not just have a sign to seat myself rather than having to wait 5 minutes then have someone tell without a smile me to seat myself...

...The resort is tired, in need of maintenance and a deep clean The food choice is poor, quality of food is poor, service is poor. For what is advertised as a premium AI resort dinner choices should not be running out an hour after the restaurant opens... One evening at The Palms when they were serving their set menu we were given our main before our starter and that was 40 minutes after being seated... Water sorts are included at the hotel but again customer service is lacking in most of the staff there they would rather kick their football about on the beach than get you out on the water, there is no point in arriving for 8am when they are supposed to open as most morning they have nothing out until 8.30/9 and they have issues just turning you away...

Our 3rd visit was as good as our first back in 2017... Service from the staff was very attentive and with a smile always... A few other suggestions nothing major :) I would install a foot kick in the bathrooms by the pool where you can open the door with your foot, redo the pool tiles that are chipping off, slippers in the room, and for the tie-dye activity please give the works thongs or gloves where they don't burn their hands... Please keep up the good work and keep this place beautiful and relaxing...

...CSA the best is one of the best in the world, and we love staying in a second floor atrium suite it really feels like you’re in a tropical treehouse... Shout out to the maintenance staff for being on top of any issues that occurred with our AC unit or safe in the room... DeWayne, Donovan, Deonjaloe, Richard, Linton made our bar experience so fun and entertaining!!... Henry and other ground engineering staff made sure the grounds are well kept and beautiful... We traded places and went to Couples Negril for the day and Orelle made sure the pool bar was fun- he is incredible and we can’t wait to see him again...

...The service and workers outside of the restaurants are the nicest most helpful people you could ask for. The food has went downhill as with the service in the restaurant... The night they have shrimp or lobster you would think the servers pay depends on how much they can keep you from eating... The service there also is very lacking And you were lucky if you can get the refill ever... Patio has decent food if you want to wait 2-3 hours to get it... No restaurant should ever take two hours out of you vacation to get your entree... Food here 8/10 service 3/10...

Returned last week from a wonderful month at this resort... The staff in every department always smiling and willing to please can’t begin to mention particular people way to many but want to shout out to morning coffee delivery people always started our day with a smile and always on time Always can find decent food especially breakfast buffet hosted by a great morning staff... Rooms always immaculate and scenery is amazing Don’t be afraid of the vendors on the beach most are a friendly bunch get your spot early and enjoy...

...The resort was on the smaller end so it was very easy to understand and get around... We received a discount on our spa services by providing proof of our marriage certificate... The guards escorted us across the street and it was so nice compared to come of the other tennis court/recreational areas we saw at other name brand resorts on the way in... The rooms were very clean and well stocked during our stay... They served rum punch and took us out in the ocean to swim around, swim into a cave, and we danced/sang all afternoon on the boat... We loved our experience in Jamaica, the culture, the resort, the waters were beautiful, and the customer service was excellent...

...We felt this last trip that some of our favorite parts of the visit had declined due to cutbacks and such... The morning coffee I had at Hyatt on the day of arrival would be the best cup I had until I got home... We went 3 days with the maid telling us they were out of washcloths, fortunately, Wifey brought us travel loofahs... Two days in a row they missed our breakfast delivery... Our new room was fine and they gave us washcloths!... I sure hope they change it around, the beach is gorgeous, the staff was great this trip and we love the vibe of the resort...

...Service: The staff here is exceptional and will do anything to make your staff the best it can be... We could walk out of our room right on to the beach... We had the mini-breakfast brought to our room each morning and it was nice to sip some coffee and eat some fruit early in the morning... On your way back they time it perfectly so you get to see a beautiful sunset...

...The bed was as hard as concrete, so the lovely girl who cleaned our room put a mattress topper on and it was so comfortable. The shower drainage was a problem and would flood the bathroom floor each time, but clean towels were always provided and wet ones taken away sometimes twice a day... There is a hairdrier but if you have thick hair I advise you to bring your own as theirs doesn't blow out hot air... Most staff were really lovely and we had great laughs especially in The Palms Restaurant, the food was excellent most days... I agree with other reviewers that a few staff were very miserable, almost rude, the main one being the minibar lad, he knocked the door as we hadn't put our menu card out on the door ,I said I didn't have any cards left, he argued the point and told me I had plenty of cards and barged passed me to have a look on the side, he found none, told me it was down to housekeeping to supply them and with that stormed out the room, no apology, nothing, I couldn't believe it, the other 2 lads who brought us drinks were great, no problem, a couple of lads at the beach bars were also unwelcoming but all in all it did not put us off thinking about returning again... A big thank you to all the staff hope to see you again soon...

...All the staff from the front desk, cleaning staff, grounds keepers, staff at the restaurants and bars, gift shop staff and excursion staff (Christean) were attentive and always greeted you with a smile...

...No lemonade or other fizzy sugar free drinks are provided... (I did ask at reception, guest services and bar but to no avail... Other hotels I've been to have provided sugar free drinks but not here) Room After quick check in we were shown to our room... Room was clean and comfortable and tidied daily... Towels changed daily and plenty of them... The Lemongrass Thai restaurant (which you book via guest services) was delicious and ate there a couple of times... Staff Majority of staff really friendly, welcoming and extremely helpful... They would happily go out of their way to help you... A big special thank you to Megan who worked in Palms at breakfast and lunch, Akeem who was drinks waitress and of course AJ who was working each evening and was great fun... All such lovely people and made our stay extra special... Thanks CSA for great holiday...

...We had never taken an all-inclusive vacation like this before, and the staff made the process so easy. I felt well informed of all the free opportunities for excursions and events, and the scheduling process was so easy... In addition, the staff were plentiful and all so friendly and helpful... We felt so attended to wherever we went...

...The rooms are older but full of charm and very comfortable having everything you need and kept immaculate. We have an ocean verandah room on floor 3 with an obstructed sea view just a few feet away from the lovely sand and sea... The sunsets from the beach are stunning, like Santorini without the crowds !!... The beach is well kept and most sunbeds also have a float which is a great idea to bob in the sea or pool... The beach towels are sometimes unavailable by 10.30am and not available until later in the day but this seems to be due to the selfishness of other guests taking at least 4 per person when 1 or 2 will do,we see it daily... Included are a catamaran cruise and watersports but the included shopping trip wasn't so good at a local craft market where we were just pestered relentlessly from start to finish ,never again!... There are some lovely friendly cats around the resort and good they've been neutered and are looked after... To summarise,it's a resort full of rustic charm on a stunning beach with spectacular sea for bathing and just looking at , it's lovely to have stayed here and have given an honest and fair review...

A beautifully located resort, which is a bit of trek from the airport... The rooms and some of the buildings do need an upgrade, they're looking tired... The drinks were good just ask for branded drinks, service was excellent and the staff for the best part were friendly and welcoming... The beach is beautiful, the beach vendor's are fine, occasionally annoying but certainly not aggressive at the end of the day it's demand and supply... It's quiet resort, lovely to recharge those batteries...

...Whilst the water sports and Sports Complex are first rate, and the food and alcohol are probably as good as any hotel in Negril, CSA does however have some shortcomings. Beaches which is next door to CSA and Sandals Hotels further along the beach are both carrying out building work, and you can rest assured that their new Bedroom suites will contain up to date furniture and power points that do not involve you getting down on your knees to use... The beach and Pool Bar areas are now becoming littered with discarded inflatables left by departing guests... There is no need to bring these things, as the cushioned waterproof beach lounge mattresses double up to be used on a lounger and in the sea... They even have a black board and chalk to display some of the daily activities!...

...This trip we were able to spend time at both resorts and it was our best trip to date. CSA the best is one of the best in the world, and we love staying in a second floor atrium suite it really feels like you’re in a tropical treehouse... DeWayne, Donovan, Deonjaloe, Richard, Linton made our bar experience so fun and entertaining!!... Henry and other ground engineering staff made sure the grounds are well kept and beautiful... The included water activities allow you to see sea life , and the catamaran is a must... The beach party and bon fire really elevate the whole beach experience so you can enjoy it at night... We traded places and went to Couples Negril for the day and Orelle made sure the pool bar was fun- he is incredible and we can’t wait to see him again...

...Couples Swept Away has everything we look for in a vacation, to us it’s worth the shuttle ride... Five stars for the beach, all seven miles of it... We felt safe going off the property and enjoyed walking for miles everyday where we shared our gratitude for being able to vacation... Five stars for our room as it was a clean and comfortable place to sleep, rest, restore and prepare for days on the beach and dreamy nights out... Five stars for the many new friends we met during our stay, we hope to greet you again!... Five stars for the sports center and the tennis team... The gym has everything you need to stick to your home exercise routine...

...It's everything we remembered from the staff, food and entertainment everything was great... Service from the staff was very attentive and with a smile always... A few other suggestions nothing major :) I would install a foot kick in the bathrooms by the pool where you can open the door with your foot, redo the pool tiles that are chipping off, slippers in the room, and for the tie-dye activity please give the works thongs or gloves where they don't burn their hands... Please keep up the good work and keep this place beautiful and relaxing...

...It feels lush and tropical and very welcoming... These wonderful people work so hard to ensure you have more than you need when you need it... I will say you can't find a more beautiful beach with as much shade anywhere... The shade gives you the ability to stay out the entire day and not get hot or sunburned... we've visited this resort twice now...

...Our room is clean and had no problems with the room... There is two restaurants here you can make reservations for if you’re lucky enough to be the first 30 callers...

We recently stayed at Couples Swept Away for our honeymoon and loved every minute of it. Our room was comfortable, the food was amazing (especially at Feathers and Lemongrass), and the staff throughout the resort was incredibly helpful... We enjoyed the packaged activities including the glass-bottomed boat, day and night snorkeling, the catamaran cruise, scuba diving, kayaking, sailing, and more!...

...I loved that so much was included-the shuttle to and from the resort, the catamaran cruise, snorkeling, water sports, not to mention the food and drinks! The beach is definitely the big draw here, it is absolutely beautiful and there are floats on the chairs you can bring in the water and just relax on... The rooms aren’t the most luxurious or lavish but they are comfortable enough... This resort is fairly quiet and laid back, so maybe not for you if you’re looking for a lot of late night partying, but for us it is was great!...

...This was our first experience out of the country at an all inclusive resort... For our first all inclusive, this was a perfect location... The resort was on the smaller end so it was very easy to understand and get around... We loved the floats included on the chairs that you could take out into the ocean to float on... The Seagrape Cafe had great fish tacos during the day... We enjoyed using the spa pool (only for spa guests during their service)... We received a discount on our spa services by providing proof of our marriage certificate... The spa was across the street at their wellness area and they had a smoothie bar, pools (we pretty much had to ourselves), a fitness center, tennis courts, walking track, and so much more... The rooms were very clean and well stocked during our stay... We had a 2nd floor room that was ocean front (Premier Beachfront Suite)... We loved the beach activities like hobie cats, glass bottom kayaks, and paddle boarding... The swim up bar was a great time... We also utilized the included catamaran sail... They served rum punch and took us out in the ocean to swim around, swim into a cave, and we danced/sang all afternoon on the boat... I would definitely recommend this resort to anyone... We loved our experience in Jamaica, the culture, the resort, the waters were beautiful, and the customer service was excellent...

...We felt this last trip that some of our favorite parts of the visit had declined due to cutbacks and such... The morning coffee I had at Hyatt on the day of arrival would be the best cup I had until I got home... Our new room was fine and they gave us washcloths!... I sure hope they change it around, the beach is gorgeous, the staff was great this trip and we love the vibe of the resort...

...Room: We had a beachfront verandah suite and it was clean and the bed was super comfortable. We could walk out of our room right on to the beach... We had the mini-breakfast brought to our room each morning and it was nice to sip some coffee and eat some fruit early in the morning... There are pools on this property but no one goes to them because this water is just so amazing... There were always plenty of lounge chairs on the beach... Also, the lounge chair has a cushion you can use as floating device in the water, brilliant!... They also cannot come up to the beach chairs and the security makes sure they stay on the beach... The sunsets each night were amazing and you never wanted to miss one each day... Lemon Grass was our favorite but also enjoyed the food and atmosphere at Feathers... The buffet each morning had plenty for everyone's taste buds... Entertainment: A must see is the Steel Drum show on Wednesday nights at the Palms... The piano bar is also fun to join in on... Across the street is the Spa and gym facility... They have a lap pool, tennis courts, pickleball courts, workout classes each morning... You really get to unwind and not be bothered by people looking to get drunk and rowdy... Lastly, the sunset catamaran is a must... Entertainment was great and you get to see Rick's Cafe and get a chance to use the slide on the boat which is so much fun!... On your way back they time it perfectly so you get to see a beautiful sunset...

Very relaxing laid back resort!... The beach is beautiful & the water is crystal clear & calm... The included water sports are fantastic: glass bottom boat, boat snorkel trips, water skiing, catamaran cruise (caution: be very careful with the rum punch they serve, it is potent), hobie cat sailboats, kayaks, paddle boards... For an additional fee of $60 per couple you can take a night snorkeling trip... You not only get an amazing night snorkeling experience but as an added bonus you get a sunset cruise on the way out to the reef... We stayed in an Atrium Suite & LOVED the room... They have so much charm about them, especially the large patio with a couch & hammock... We would definitely book this type of room again...

...(I did ask at reception, guest services and bar but to no avail... We had booked beachfront verandah suite... Great sized room, bathroom, balcony and wonderful view... Room was clean and comfortable and tidied daily... Towels changed daily and plenty of them... Mostly we ate in the Palms and enjoyed it... Staff Majority of staff really friendly, welcoming and extremely helpful... They would happily go out of their way to help you... Entertainment There was a house band playing most evenings and enjoyed listening to them... Also there was entertainment in the Great House but we never got as far as there!... Beach Lots of water sport activities but we just lazed on the beach and read... Loved seeing a turtle one day, a few sting rays and pelicans flying and diving in the water...

...The shower drainage was a problem and would flood the bathroom floor each time, but clean towels were always provided and wet ones taken away sometimes twice a day. There is a hairdrier but if you have thick hair I advise you to bring your own as theirs doesn't blow out hot air... The view from our room was amazing, a good size balcony and it was so nice to look at all the trees and towards the beach... The beach is amazing, the gardens are amazing, it truly is paradise...

My husband and I had an amazing honeymoon at Couples Swept Away. We had never taken an all-inclusive vacation like this before, and the staff made the process so easy... I felt well informed of all the free opportunities for excursions and events, and the scheduling process was so easy... For this reason- I'd highly suggest this resort for first-timers!... In addition, the staff were plentiful and all so friendly and helpful... We felt so attended to wherever we went... Also, the food and drinks were so good!!...

We were here for 2 weeks in September and were given room 4124 which was amazing, especially sitting on the verandah watching the beautiful sunsets... Our favourite place to eat at lunchtime was the Cabana Grill, burgers to die for and the staff were lovely too... But we enjoyed our stay here because the beach was fantastic but unfortunately we wouldn’t return...

...The rooms are well appointed, and the property is very well maintained. Located on one of the most beautiful beaches in the world, CSA provides couples with a place to recharge... The staff make you feel like family…visit once and you’ll return over and over!...

...The beach is amazing and you can always find chairs and we love the floaties to hang out in the water. We took in kayaking, paddleboarding, and the hobiecat as well as went out on the catamaran sunset cruise... The guest instructors for spin, yoga, tennis, bootcamp kept us in tiptop shape... Even though we had 6 in our party we were able to sit together for meals when we planned to...