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Moon Palace Jamaica Grande

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658 Reviews from our TripAdvisor Community

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Showing 632: English reviews
Croydon, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW via mobile

We are currently on holiday at the Moon Palace Jamaica, and we are so disappointed, we have already experienced the amazing Moon Palace Cancun, Jamaica does not compare , this is not a 5* hotel and does not have 5* service. When we arrived with our 8 years old son we were put in a room on the 15th floor... More 

Helpful?
Thank Collins1466
A TripAdvisor Member
5 of 5 stars Reviewed 2 days ago NEW via mobile

I love everything about this place. I advise any and everybody to visit. My wife and I enjoyed Moon Palace Jamaica Grande. The food was great and the staff was awesome. Make sure to check out Dunn's River Falls and the Sun Valley Plantation. Big shout out to Henry Junior he was great!!!!

Helpful?
1 Thank A TripAdvisor Member
montreal canada
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Upon arrival, we were greeted with red coronations and cold towels. Check in was a breeze! We were given itineraries for resort activities and activities for the children. We were also given a map detailing where everything was. The resort is a nice size. There was great dining options, huge selection of activities and excursions right on site. The resort... More 

Helpful?
1 Thank MontrealCanadaAli
Atlanta, Georgia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My experience at this all inclusive resort was amazing. The rooms were clean, and well stocked mini bar. The bathroom was luxurious . The staff are exceptional. There are several Restaraunts on the compound and the food is very good. We swam with the Dolphins on the compound. We had a spa day the one with the water treatment/Ice which... More 

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1 Thank Engdiva
Cranford, New Jersey
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 days ago NEW

The topography, food , service, resort and people are fantastic. Located in building 2 on the 7th floor waking to the Caribbean Sea and the Mystic Mountains was breathtaking! All 5 restaurants' menus are bountiful in portion and deliciously prepared. Service with a smile is typical for this resort. I recommend this resort to everyone!!

Helpful?
Thank JPMarkase
Mason, OH
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My husband and I went here for a wedding. The property is made up of three different buildings--this is a HUGE property. This is a loud property also. There is music playing at the pools w/DJ and without. We were told by staff that the used to be three different hotels at one time. The drive from Montego bay is... More 

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1 Thank SingleDiva
Boston, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We had an amazing holiday and whilst there were one or two niggles , noise from adjacent rooms in the middle of the night and a noisy air conditioning flow from the room above us , generally speaking the resort is top notch . Great service , very friendly staff and a special mention to all the pool staff and... More 

Helpful?
1 Thank Markhildred
northampton
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We finally arrived at the MPJG a year later, although the hotel renovations are completed and we had a wonderful time, I would still say this hotel is "work in progress". The hotel is beautiful and no expense has been spared, even down to the finer detail. On arrival we were greeted with a hot towel, flower and drink. Check... More 

Helpful?
5 Thank whu64t
Chester, Virginia
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We visited the Moon Palace Jamaica Grande from 8/4/16-8/10/16 and we had a FANTASTIC time. When we arrived, we were greeted with a warm towel and a refreshing drink. Check-in was quick and easy and our room was ready. We did meet with a representative from quest services who talked to us about meeting with someone from sales to become... More 

Helpful?
1 Thank Tresha S
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I came to moon palace to celebrate my 21st birthday, and I made the right decision! I've traveled many places and none of them have felt so comfortable and welcoming like the moon palace ! i enjoyed every one and everything including the entertainment staff at the pools and the SPA, The staff made my time here so great! RAYON... More 

Helpful?
1 Thank Monica B
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Moon Palace Jamaica Grande is situated on the north coast of Jamaica, accessible from the Montego Bay airport. Palace Resort's newest resort boasts more than 700 guest rooms and suites with oceanfront views of the Caribbean Sea. It's also home to the largest spa in Jamaica. ... more   less 

Additional Information about Moon Palace Jamaica Grande

Address: Main Street, Ocho Rios, Jamaica
Location: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range: $428 - $826 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Moon Palace Jamaica Grande 5*
Number of rooms: 705
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Also Known As:
Moon Palace Jamaica Grande Ocho Rios
Hotel Style:
#6 Top resorts Hotel in Ocho Rios
#8 Luxury Hotel in Ocho Rios
#8 Spa Hotel in Ocho Rios
#8 On the Beach Hotel in Ocho Rios
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