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Moon Palace Jamaica Grande

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Moon Palace Jamaica Grande
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1,035 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

Here at Moon Palace for a company incentive and I have to say that we were served by an absolutely amazing chef. The food at Momo is excellent hibachi and Trevor is the best. A genuine good person who's is an outstanding cook!! Can't recommend this guy highly enough. Ask for Trevor and enjoy!!!

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Thank John G
San Diego, California
Reviewed yesterday NEWvia mobile

Rooms and view fair Food - excellent Excursions- FANTASTIC! Service - BEST EVER! Highlight- couldn't sleep because we left our memory foam pillow at home. After 2 tries, housekeeping expert CHRISSANN returned with the magic pillow!!! This was a trip saver! Wahoo! Everyone above and beyond the call of duty! Shawnette booked the brilliant excursions for us at Sun Valley...

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Thank shushusmith
Reviewed 2 days ago NEWvia mobile

Let me begin by saying I had very high hopes for this place. However, I was a little put off by the requirement that, above and beyond the room, we were on the hook for US$289 pp/ per day for the all-inclusive package, which was not optional. The PROs: 1) Staff is incredible, friendly and very well trained; 2) Food...

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1Thank TheSeaIsForMe
Denver, Colorado
Reviewed 2 days ago NEWvia mobile

Beautiful place to visit. Staff was nice, not as quick to what we are used to in Mexico. A lot of options to use your resort credits. We did Dunn River Falls, dolphins and the snorkeling trip, they all were good for our kids 8-11. A lot of food options for kids and adults, no one went hungry. I think...

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Thank 26MicheleG
Marshfield, Massachusetts
Reviewed 2 days ago NEW

My bride and I went to Moon Palace Jamaica Grande for our honeymoon in April 2017. We had a beautiful and spacious room with a nice view of the cove and cruise ships that came in from time to time. We didn't do much exploring outside the resort, but we did enjoy the sunset catamaran cruise that left from the...

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Thank R-Depew
Reviewed 3 days ago NEW

we had really good time at Moon Place Jamaica. enjoyed out stay and would like to visit again. food was awesome. missing thai food but overall was very good experience. Moon palace Jamaica is awesome, great luxury hotel, very friendly people, great hibachi food, and more than that lovely photography by dream art photo studio. Love the pictures!!! Overall, it's...

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Thank Ketan P
Hustisford, Wisconsin
Reviewed 5 days ago NEW

I highly recommend staying at Moon Palace Jamaica Grande. This place is sooo huge and has sooo much to offer. The staff does an excellent job of making sure your stay is an exciting and pleasurable one. The food is spectacular, and the service exceptionable. The activities and entertainment offer something for everyone ... you must go...

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1Thank DeSmiles35
Kemarlo C, Manager at Moon Palace Jamaica Grande, responded to this review

Dear DeSmiles35, The family here at Moon Palace Jamaica Grande is delighted to learn that an exciting and pleasurable vacation was had whilst you stayed with us. Thank you for allowing us the privilege of hosting you. We look forward to having the pleasure of welcoming you back home, for more sensational vacation experiences. Warm regards, Kemarlo Clarke Manager Moon...

Reviewed 5 days ago NEWvia mobile

Moon palace Jamaica is awesome, great luxury hotel, very friendly people, great hibachi food, and more than that lovely photography by dream art photo studio. Love the pictures!!! Overall, it's fantastic resort. We loved it.

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Thank Parul P
Kemarlo C, Manager at Moon Palace Jamaica Grande, responded to this review

Dear Parul P, The Moon Palace Jamaica Grande family would like to express our gratitude for the confidence had in selecting our Resort to host your recent vacation. Your highlights of our awesome Resort, friendly team and great dining options are highly appreciated. We look forward to having the honour of hosting you again, where the pleasure will be ours...

Brewster, New York
Reviewed 5 days ago NEW

This resort has been totally transformed to a fabulous vacation for everyone - couples, families, singles, destination weddings. The rooms are clean, comfortable, spacious, and contain all amenities. Restaurants are very good - especially the Italian one. Service at the bars and around the pools is top notch. And the vibe of the hotel makes for a great vacation -...

Review collected in partnership with this hotel
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Thank JanetH651
Kemarlo C, Manager at Moon Palace Jamaica Grande, responded to this review

Dear JanetH651, The Moon Palace Jamaica Grande team understands how privileged we are to have been selected to host your vacation and would like to express our gratitude for your kind preference. Thank you for sharing a review of your vacation with the TripAdvisor community, highlighting our fabulous services, amenities and facilities, which contributed to a great vacation. Should we...

San Mateo, California
Reviewed 6 days ago NEWvia mobile

We planned for almost a year for this trip and confess some disappointment with the service at the Moon Palace. First the wait staff in all restaurants were amazing. But....We upgraded to a Concierge level room (don't do it by their own admission you only get three things a dinner on beach, 30 min massage, and bottle of champagne). There...

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1Thank BevJTomJ
Kemarlo C, Manager at Moon Palace Jamaica Grande, responded to this review

Dear BevJTomJ, At Moon Palace Jamaica Grande our commitment is to continuously create the most memorable vacation experiences for you, our valued guests, by offering signature services, amenities and facilities for your total satisfaction. Please allow us to thank you for allowing us the pleasure of hosting you and also for sharing your vacation overview with us. Your commendations of...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Moon Palace Jamaica Grande is situated on the north coast of Jamaica, accessible from the Montego Bay airport. Palace Resort's newest resort boasts more than 700 guest rooms and suites with oceanfront views of the Caribbean Sea. It's also home to the largest spa in Jamaica. ... more   less 

Additional Information about Moon Palace Jamaica Grande

Address: Main Street, Ocho Rios, Jamaica
Location: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range: $452 - $885 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Moon Palace Jamaica Grande 5*
Number of rooms: 705
Reservation Options:
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Also Known As:
Moon Palace Jamaica Grande Ocho Rios
Hotel Style:
#5 Top resorts Hotel in Ocho Rios
#7 Spa Hotel in Ocho Rios
#7 Luxury Hotel in Ocho Rios
#7 On the Beach Hotel in Ocho Rios
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Questions & Answers

Here's what travelers have asked, with answers from Moon Palace Jamaica Grande staff and other travelers.
456 questions
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Questions? Get answers from Moon Palace Jamaica Grande staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If budget allows, go for the rooms with a balcony”
JanetH651, 5 days ago | Read review
“Ocean view rooms are beautiful”
Worldismy0yster, 1 week ago | Read review
“Sea facing rooms have loud music until V late at night”
ElfDaddy, 1 week ago | Read review
“If you have the cash opt for ocean view and concierge service. If you are well endowed financially get a presidential suite for the best view and lots of space. We were very happy with our Elite accommodation. ”
, 1 week ago | Read review
“Partial ocean view was just as beautiful as full ocean view”
323kimberlid, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question