We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Moon Palace Jamaica Grande

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Moon Palace Jamaica Grande
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

667 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 640: English reviews
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Just got back and have holiday blues. We'd booked last year but as the resort was not ready were moved to the Hyatt in Montego Bay-which was amazing. Based on this we weren't sure if the Moon Palace would live to expectations however it did. We had an issue with first room given which over looked the the town with... More 

Helpful?
1 Thank Rupinder L
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is fantastic. The amenities, the staff, the room and general environment is wonderful. The staff are young, nervous and stil learning, so you may have to make an effort to talk with them, but once you say hello they are engaging and very helpful. Food is excellent, especially the Sundeck. Great steaks and the staff are the best... More 

Helpful?
2 Thank Wiganal21
Kelowna, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I just spend 14 nights at Moon Palace Jamaica Grande. Here's what I loved about this property. The Italian Restaurant and the Japanese restaurant are absolutely awesome food and service wise. The staff are warm and friendly and make for a super enjoyable evening of great dining. The coffee shop is great for those early morning lattes and if you... More 

Helpful?
2 Thank LIz M
Lake Forest, California
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

First of all the check-in staff are not friendly or accommodating. Had reservations for 2 adults and 2 teenagers and they only had 2 adults. Took a while to get that sorted. I had also requested a decent room because of our party. They sent us to the back tower with the tiniest bathroom that can barely fit one person... More 

Helpful?
2 Thank travnerd
Tampa, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

Had my wedding there which was perfect. Had a group of 45 ppl. Beautiful resort, staff very friendly we all enjoyed ourselves from the adults, to teenagers to kids. There is something for everyone to do. Had elevator issues but besides that it was great. Food was good. Excursions were fun great staff there too. Beach wasn't good though. It's... More 

Helpful?
1 Thank lizabenit
London, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have not long returned from a family holiday to Moon Palace, what a great time we had!! We booked with British Airways and arrived into Kingston, once you clear the city the new highway is a breeze and takes less than an hour!!! I have done this trip many times in the past, before the new road, and it... More 

Helpful?
2 Thank David W
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We enjoyed the amazing views from our balcony, the delicious restaurant options that they offered, and the decor was on point. The only complaint was that the drinks are watered down. Rooms were very clean and spacious! Don't get duped the resort timeshare that cleverly disguised as a tour!

Helpful?
1 Thank Jackie0714
Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We travelled from Aug.11-18 with Westjet Vacations. Resort entrance does not do the place justice. Once inside, the main lobby is beautiful. Easy check in and the entire staff is friendly and welcoming. Our room was an ocean-view in building 2 (main building) on the 10th floor overlooking the pools and the hotel's Dolphin Cove. Room was super clean with... More 

Helpful?
4 Thank 510Jamie
Croydon, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We are currently on holiday at the Moon Palace Jamaica, and we are so disappointed, we have already experienced the amazing Moon Palace Cancun, Jamaica does not compare , this is not a 5* hotel and does not have 5* service. When we arrived with our 8 years old son we were put in a room on the 15th floor... More 

Helpful?
5 Thank Collins1466
A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

I love everything about this place. I advise any and everybody to visit. My wife and I enjoyed Moon Palace Jamaica Grande. The food was great and the staff was awesome. Make sure to check out Dunn's River Falls and the Sun Valley Plantation. Big shout out to Henry Junior he was great!!!!

Helpful?
2 Thank A TripAdvisor Member
Questions? Get answers from hotel staff and past guests. Ask a question

906 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (859)
Viewed
Pool/Beach Area (130)
Viewed
Hotel & Grounds (127)
Viewed
Dining (57)
Viewed
Room/Suite (40)
Viewed
Family/Play Areas (15)
Viewed
View from Room (49)
Viewed
Bathroom (4)
Viewed
Business Center/Function Rooms (4)
Viewed
0:48
Videos (9)
Viewed
Other (424)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (47)
Viewed
Room/Suite (1)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (11)
Viewed
Dining (11)
Viewed
Family/Play Areas (2)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Ocho Rios
1.8 mi away
Jamaica Inn
Jamaica Inn
#2 of 39 in Ocho Rios
5.0 of 5 stars 1,108 reviews
1.3 mi away
Sandals Ochi Beach Resort
4.1 mi away
Jewel Dunn's River Beach Resort & Spa
Show Prices
Show Prices
Show Prices
44.1 mi away
Iberostar Grand Hotel Rose Hall
4.2 mi away
ClubHotel Riu Ocho Rios
ClubHotel Riu Ocho Rios
#9 of 39 in Ocho Rios
4.0 of 5 stars 7,766 reviews
1.5 mi away
Sandals Royal Plantation
Sandals Royal Plantation
#3 of 39 in Ocho Rios
4.5 of 5 stars 2,162 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Moon Palace Jamaica Grande is situated on the north coast of Jamaica, accessible from the Montego Bay airport. Palace Resort's newest resort boasts more than 700 guest rooms and suites with oceanfront views of the Caribbean Sea. It's also home to the largest spa in Jamaica. ... more   less 

Additional Information about Moon Palace Jamaica Grande

Address: Main Street, Ocho Rios, Jamaica
Location: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range: $416 - $834 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Moon Palace Jamaica Grande 5*
Number of rooms: 705
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Hotwire, Odigeo, Orbitz, Travelocity, Hotels.com, Agoda and Priceline so you can book your Moon Palace Jamaica Grande reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Moon Palace Jamaica Grande Ocho Rios
Hotel Style:
#6 Top resorts Hotel in Ocho Rios
#8 On the Beach Hotel in Ocho Rios
#8 Luxury Hotel in Ocho Rios
#8 Spa Hotel in Ocho Rios
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay