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    Moon Palace Jamaica

    Main Street, Ocho Rios, Jamaica
    +1 800-635-1836
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    12/25/2017 12/26/2017
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    Traveler (1814)
    Pool & Beach (458)
    Storyboard
    Overview
    • Excellent61%
    • Very good24%
    • Average9%
    • Poor3%
    • Terrible3%
    Travelers talk about
    “loud bar” (128 reviews)
    “flow rider” (111 reviews)
    “resort credit” (94 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Kids Club
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Moon Palace Jamaica
    Offers & Announcements: $1500 Resort Credit
    Hotel deals
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    Rooms
    Dec 25Dec 26
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,509)
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    1 - 5 of 1,445 reviews

    Reviewed yesterday

    We had a wonderful time at Moon Palace Joshean was one of my favorites he was such a nice welcoming young man he did a wonderful job. Everyone was very helpful and super nice. My 13yr old commented to us on how nice everyone was...More

    Review collected in partnership with this hotel
    Thank krissont2017
    Hotel's Favorite
    Reviewed 4 weeks ago

    We absolutely loved Moon Palace. The primary reason for our high rating is the staff. Everyone we encountered was delightful. We were always greeted and treated as if we were the only people there. Some might thing that this is "guest relations/services", however we felt...More

    Review collected in partnership with this hotel
    2  Thank 930dmb
    Response from Kemarlo C, Manager at Moon Palace JamaicaResponded 3 weeks ago

    Dear Esteemed Guest, Our team at Moon Palace Jamaica appreciates the time taken to post a review on the extraordinary awe-inclusive experienced had here with us. Team members work unfailingly to ensure that the services being extended to you our cherished guest is that of...More

    Reviewed 2 days ago

    My wife and i travel several times a year.This was my first time to Jamaica and my wife's third time there.i am so glad we went and experienced the sincere welcome of the Jamaican people. We stayed 7 days on the concierge level at moon...More

    Thank powerboater55
    Reviewed 3 days ago

    Moon Palace Jamaica Grande is very grand and inviting. The resort is spacious and beautiful with marble all around. Many very good and appealing restaurants each with its own specialties oriental, steak, seafood, Italian, buffet, sushi, pizza, and 24 hour chocolate & ice cream shop....More

    Review collected in partnership with this hotel
    Thank Q3223URdaves
    Response from Kemarlo C, Manager at Moon Palace JamaicaResponded 2 days ago

    Dear Q3223URdaves, Thank you for sharing your phenomenal review expressing your extraordinary experiences achieved whilst vacationing with us. Our team is ecstatic to have hosted your awesome family vacation at our beautiful Resort, we are pleased that our immaculate rooms, superb food, and hospitable staff...More

    Reviewed 3 days ago

    A very nice all-inclusive hotell on Jamaica! The service was excellent, the service personel was the best! A big five for them! Our room was the family suit, it was nice and comfortable. The bed was soft but steady as i like it! Pool and...More

    Thank Alexander K
    Response from Kemarlo C, Manager at Moon Palace JamaicaResponded 2 days ago

    Dear Alexander K, Your time invested to share your overall experience attained with us is highly appreciated. Our utmost gratitude extended to you for the admiration taken in our excellent service, luxurious rooms, and awesome Buffet, on the other hand, whilst we seek to improve...More

    Sandals Ochi Beach Resort
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Beachfront
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • $426 - $949 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Top resorts Hotel in Ocho Rios
    • #7 On the Beach Hotel in Ocho Rios
    • #7 Spa Hotel in Ocho Rios
    • #7 Luxury Hotel in Ocho Rios
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 705
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Prestigia, TravelUp, TripOnline SA, Hotels.com, getaroom.com, Orbitz and Travelocity so you can book your Moon Palace Jamaica reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Jamaica >
    • Saint Ann Parish >
    • Ocho Rios
    • Also Known As
    • Moon Palace Jamaica Ocho Rios
    Add Photo Photos
    Traveler (1814)
    Pool & Beach (458)
    Room & Suite (414)
    Dining (245)
    Hotel & Grounds (1230)
    Family and Play Areas (36)
    Bathroom (11)
    Business Center & Event Rooms (5)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 281 hotels in Jamaica
    Couples Tower Isle
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    Nearby Restaurants
    Miss T's Kitchen
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    Juici-Beef Patties
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    Ocho Rios Village Jerk Center
    600 reviews
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    John Crow's Tavern
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    Nearby Attractions
    Ocho Rios Bay Beach
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    .26 miles away
    Turtle River Park
    173 reviews
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    Dolphin Cove Moon Palace Jamaica Grande
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    316 reviews
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    Ask a question
    Questions & Answers
    Canadawj
    December 13, 2017|
    AnswerShow all 4 answers
    Response from Kemarlo C | Property representative |
    Dear Canadawj, Thank you for your interest shown in our wonderful awe-inclusive Resort. It is my pleasure to advise you that while our partial ocean view rooms are not equipped with bathtubs, they are well-appointed with... More
    0
    Votes
    ayforbes
    December 12, 2017|
    Answer
    Response from Kemarlo C | Property representative |
    Dear ayforbes, Our team is delighted to be hosting you for the wonderful celebration of your Anniversary. As we understand the importance of making this day as special as it ought to be, it is my pleasure to advise you on... More
    0
    Votes
    Room Tips
    "The roms with seaview is excellent!"
    Read review
    "There is nothing we can offer that we think could improve our stay in any way!"
    Read review
    "Second visit here...even better than first visit. Extra large rooms in Tower 1. Already booked for April 2018"
    Read review
    "Bring sun block ..$25 for sun block."
    Read review
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