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ClubHotel Riu Ocho Rios

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ClubHotel Riu Ocho Rios
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7,735 Reviews from our TripAdvisor Community

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Showing 7,182: English reviews
Orlando, Florida
Level Contributor
69 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Well, there is plenty to say about This RIU: THIS FOR SURE IS A VALUE RESORT If you are looking for luxury then stay away. Not recommended for romantic getaways or honeymoons. If you're just looking for a place to rest your head after being out on tours and the beach all day then this is the way to go.... More 

Helpful?
7 Thank Lynette1212
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at the Riu in Ocho Rios 4 times, the staff are all friendly and helpful. Food was great, I enjoyed the jerk chicken on the beach the most. Breakfast was my favorite meal at the buffet. The Michael Jackson entertainment is now a bit old, so something new is needed. The staff works really hard, they are... More 

Helpful?
2 Thank dryoung33
Brooklyn, New York
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

i stayed here on 8-2-16 to 8-7-16 my famaily and i had a awsome time. the food was not that great but i can work around that . one of my major problem with this was trying to get a simple 3 dollar box of milk for my 1 year old who became sick and would not eat the food.... More 

Helpful?
5 Thank lati22058
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Ocho Rios, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. As a service minded hotel chain, it is disappointing to hear that you encountered inconveniences in our property as mentioned in your review and that it caused your holiday to be less enjoyable. We are deeply disappointed to find that our team did not... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

I celebrated my 49th birthday at this resort with five of my girlfriends and I must say we had an wonderful time! I loved this hotel Friendly staff, beautiful beach and very good food! Very clean place! Very good drinks! I would recommend this place to anyone over n over again! I'm planning my 50th birthday celebration n plan on... More 

Helpful?
1 Thank Stuyves
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The staff was very helpful however we requested extra pillows and it took two days to get them. Rooms (we had a separate room for our daughters) had a musty smell and a smell of fermented fruit that stayed in our clothing. Breakfast good with a lot of options but lunch was terrible even the salad bar was disgusting with... More 

Helpful?
2 Thank Brenda H
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Ocho Rios, responded to this review

Dear guest, Thank you for taking the time to share your experience with us. We are pleased to know you enjoyed your meals at breakfast and at our Steak House restaurant as well as the beautiful beach location. On the other hand, we regret to note you were not satisfied with the food served at lunch time. In order to... More 

New York City, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a great experience overall. The check-in, food, activities, and nightly entertainment made my stay superb. I had a problem with the a/c in my room and I requested a room change which I received after several attempts - place was fully booked. The staff was very receptive to my request for room change. "No problem man." This is... More 

Helpful?
2 Thank awgray3
England, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We are a family of four 65,46 11 & 12 and this was an amazing holiday we visited the Riu in November and what a great place. the food, people, hotel was fab, we had a front beach facing room at the top with 3 patio doors leading onto the balcony, so the view of the beach was stunning on... More 

Helpful?
4 Thank thebradybunch2015
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Day 1: August 2, 2016- Our flight arrived late because there was a storm over Jamaica and the plane could not land on the island. No problem, safety first! We arrived at the resort at 7:30 pm to find out that they not have the room ready. Once the room was prepared, we noticed that we made reservations for 2... More 

Helpful?
4 Thank Tikki L
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Ocho Rios, responded to this review

Dear guest, We would like to thank you for choosing RIU Hotels and Resorts for your holidays and for taking the time to give us your valued feedback. We regret that your stay at our hotel did not fulfill your conception in general. Our policy is to make every attempt to please and keep our guests content. We were surprised... More 

Leek, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

So here goes....good points.... Rooms clean, spacious. Staff friendly & welcoming. Entertainment absolutely fabulous. Beach stunning. Choice of bars exceptional. Food quality. Jerk hut was fab. Rooms were pretty soundproof. Air con worked well in rooms. Wifi ( paid extra to get in room) buy the free wifi works in all communal areas and on the beach and by the... More 

Helpful?
2 Thank Fashionic
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Ocho Rios, responded to this review

Dear guest, Thank you for choosing RIU Hotels and Resorts once again for your vacation in Jamaica. We were pleased to read your positive comments about the beach location, the Jerk Hut and the room facilities. However, we are sorry to hear our ClubHotel Riu Ocho Rios did not live up to your expectations in other aspects. This hotel offers... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The staff was rude and the standard answer was "I don't know". At check in the room was not clean and we had to bring our own bags to the room. Housekeeping was HORRIBLE! They don't clean the rooms until late in the day. Tamkea the "SO CALLED" Cleaning Supervisor looked at me as if i were CRAZY for asking... More 

Helpful?
3 Thank lwillie
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Ocho Rios, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an opposite idea in your mind. We appreciate our guests’ comments since they help us improve... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Business Center with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Situated in northern Jamaica, on the beachfront. Two 6-storey buildings and one 5-storey building. Surrounded by 90,000 m2 / 107,000 sq. Yards of lush gardens. Complimentary sun loungers on the beach. 10 Km / 6.2 Miles to Ocho Rios. 4 Km / 2.5 Miles from various shops. 105 Km / 65 miles to Montego Bay airport. 600 M / 1,970 ft. From a bus stop. Credit cards accepted: MasterCard, Amex, Visa, Diners ... more   less 

Additional Information about ClubHotel Riu Ocho Rios

Address: | Mammee Bay, Ocho Rios, Jamaica
Location: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range: $187 - $443 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel Riu Ocho Rios 3.5*
Number of rooms: 846
Reservation Options:
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Also Known As:
Riu Hotel Ocho Rios
Riu Ocho Rios Jamaica
Riu Ochos Rios
Rio Ocho Rios
Club Hotel Riu Ocho Rios
Rui Ocho Rios
ClubHotel Riu Ocho Rios Jamaica
Hotel Style:
#7 Top resorts Hotel in Ocho Rios
#8 Romantic Hotel in Ocho Rios
#9 Spa Hotel in Ocho Rios
#9 On the Beach Hotel in Ocho Rios
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