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ClubHotel Riu Ocho Rios

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8,231 Reviews from our TripAdvisor Community

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Showing 7,621: English reviews
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London, Canada
Reviewed yesterday NEW

I was terrified to visit this hotel after some of the reviews but my fears were unfounded. The staff were fantastic, hard working and pleasant. Our housekeeper Gwendolyn could be trusted completely with everything we left out. The room did not smell at all! We were on the 2nd floor facing the pool and it is quite loud in the...

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7Thank soccermom154995
Selby, United Kingdom
Reviewed 2 days ago NEWvia mobile

Busy complex with a big percentage of noisy americans and canadians. Our sea view was obstructed by a concrete balcony wall. But glad we stay in deluxe wing as generally quieter than rest of complex. Staff lovely. Foods ok you wont starve.

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4Thank Blondie3862
roma
Reviewed 2 days ago NEWvia mobile

Before travelling to Ocho Rios we were torn with so many mixed reviews at various places. Overall we are easy going and can make the best of whatever scenario so we had a nice time! Some main points, the upgrade to the deluxe suite was worth it only for the free wifi... the wifi around the resort is actually a...

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3Thank marina23Roma
Kingston
Reviewed 2 days ago NEW

The food was top notch, the service was excellent. The rooms were a bit musty but I do understand that we are on an island and not in north America. Had a fun time with all of the entertainment. Had plenty of beach chairs and spots to sit around the pool. Only complaint is that they should offer a continental...

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3Thank Krystyna G
Leicester, United Kingdom
Reviewed 3 days ago NEW

I really don't recognise the hotel from some of the reviews! We had a fabulous time, beautiful white sand, turquoise sea with a great reef just off the beach wow ! The staff were friendly and obliging, we got served easily even though we didn't stand at the bar with $ in our hands, ( we don't tip all the...

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8Thank maza1958
Burlington, Canada
Reviewed 4 days ago NEW

Just got back from a week in Jamaica with my husband and 2 kids (6 & 9). We had a great stay at the Riu, once again proving that you can not listen to all the negative reviews. Yes the resort is a little older (which is why we could actually afford to go there!) but it is very well...

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9Thank Courtney1978
Stoke-on-Trent, United Kingdom
Reviewed 4 days ago NEW

Stayed here from 28th jan for 2 weeks. Amazing 2 week stress free holiday all of the staff were amazing and nothing was too much trouble for them. There were 8 of us in our group as we were also getting married. We were all on the same floor and corridoor, all of the rooms were cleaned daily with clean...

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4Thank Lisa J
Reviewed 4 days ago NEWvia mobile

Riu Ochos Rio is a very nice resort it has a Beautiful beach. It is however not a 5 star. The short comings are from not being managed properly. The Buildings: - In need of some cosmetic exterior work done like fresh paint and crack repairs. The Rooms: - This resort does not have room service at all. (The Deluxe...

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1Thank AngelaBrittany
Reviewed 5 days ago NEW

Large resort but didn't feel overcrowded - well organized and laid out. The food was excellent. Ate in the gourmet restaurant thre times. Had the duck and steak both were awesome. Steak restaurant was average = preferred the steak in the gourmet restaurant by far. Get there half hour before it opens as there are no reservations. Buffet was good....

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4Thank Valhallaman
Mississauga, Canada
Reviewed 5 days ago NEW

We stayed there with our 8 & 6 year olds. It was packed with many locals as well as the tourists who are actually staying at the resort. The line up for the food was ridiculous, especially in the main buffet restaurant. Not too friendly staff except a few, like Brittania, whom my daughter loved! The entertainment was probably the...

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1Thank Toya1025
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Ocho Rios, responded to this review

Dear guest, Thank you for choosing RIU Hotels and Resorts once again for your vacation and for taking the time to share your experience with us. On the one hand, we appreciate your positive comments about our beautiful beach location and entertainment staff. They work very hard to make sure eveyrone has an excellent time during their stay. On the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Situated in northern Jamaica, on the beachfront. Two 6-storey buildings and one 5-storey building. Surrounded by 90,000 m2 / 107,000 sq. Yards of lush gardens. Complimentary sun loungers on the beach. 10 Km / 6.2 Miles to Ocho Rios. 4 Km / 2.5 Miles from various shops. 105 Km / 65 miles to Montego Bay airport. 600 M / 1,970 ft. From a bus stop. Credit cards accepted: MasterCard, Amex, Visa, Diners ... more   less 

Additional Information about ClubHotel Riu Ocho Rios

Address: | Mammee Bay, Ocho Rios, Jamaica
Location: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range: $214 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel Riu Ocho Rios 3.5*
Number of rooms: 846
Reservation Options:
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Also Known As:
Riu Hotel Ocho Rios
Riu Ocho Rios Jamaica
Riu Ochos Rios
Rio Ocho Rios
Club Hotel Riu Ocho Rios
Rui Ocho Rios
ClubHotel Riu Ocho Rios Jamaica
Hotel Style:
#6 Top resorts Hotel in Ocho Rios
#7 Romantic Hotel in Ocho Rios
#8 On the Beach Hotel in Ocho Rios
#8 Spa Hotel in Ocho Rios
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Questions & Answers

Here's what travelers have asked, with answers from ClubHotel Riu Ocho Rios staff and other travelers.
784 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floors have best chance of ocean view.”
 of 5 bubbles soccermom154995, yesterday | Read review
“Higher floors give you the best views”
 of 5 bubbles KrystynaG516, 2 days ago | Read review
“Luxury wing”
 of 5 bubbles maza1958, 3 days ago | Read review
“No rooms face the road, another excellent feature of this hotel!”
 of 5 bubbles Courtney1978, 4 days ago | Read review
“Our room was on the far side of the resort but ask a staff for short cuts - No problem Mon :)”
 of 5 bubbles Valhallaman, 5 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question