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Main Street, Ocho Rios Jamaica
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (3435)
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sandals Royal Plantation
Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 35 hotels in Ocho Rios
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
•All suite resort and all are serviced by butlers trained by the Guild of Professional English Butlers•2 private beaches with beach butler service•The Caribbean’s only Champagne and Caviar Bar•Exquisite International, Mediterranean, Caribbean and French cuisine•24 hour in suite dining•Complimentary transfers from this resort to all Sandals Resorts•Voted Sandals Resorts “World Leading All-Inclusive Company” 16 years in a row•Voted Sandals Resorts “Caribbean’s Leading Hotel Brand” 18 years in a row•Five Star Diamond Award - American Academy of Hospitality Sciences
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Room & Suite (873)873
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Free airport transportation
Parking
Wifi
Paid internet
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Golf course
Tennis court
Entertainment staff
Evening entertainment
Fishing
Karaoke
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Adults only
Baggage storage
Concierge
Currency exchange
Executive lounge access
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Butler service
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Private balcony
Room service
Safe
Coffee / tea maker
Flatscreen TV
iPod docking station
Bath / shower
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Historic Hotel
Languages Spoken
English
3,204Reviews338Q+A100Room tips
Traveler rating
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Popular mentions
vodkatonics wrote a review Jun 2020
Holland, Michigan28 contributions22 helpful votes
Overall : B As advertised this property is very small and quiet but knowing all of that it was overall one of our more disappointing Sandals experience. Note that the Ochi property is next door and is large and lively if you prefer that and would like to visit Ocho Rios. Guests from RP are allowed to visit Ochi but not the other way around. Travel : B The ride to and from the airport is long - it took us almost 2 hours each way - and the van was not comfortable Beach/Pool : B- There is only one very small pool in the property and there is no swim-up bar and gets impossible to enter when guests start using floating stuff. The beach area is private not big but this being a small resort you should not have issues getting a chair. There is not a long stretch of beach if that is what you are looking for. The pool and beach area are kept clean. Again, if you are looking for pool/beach activities, music, etc. this is not the resort for you and you could go spend the day at the Ochi property. Room : B Room was average with the normal Sandals amenities, bed was comfortable, and furniture was older - again if you are looking for a modern room this is not the resort for you. Although all rooms are advertised as oceanfront not all of them have ocean views. Recommend south side [less busy] and higher floors [view]. Food : C+ Being small you would think that the food would be much better than what was provided – food was subpar. The choices are very limited. The breakfast buffets had the same food everyday with only a few exceptions. The lunch buffets were uninspiring and bland. This is one area they need to improve the most (in our opinion) and pay more attention to the quality because they can as the guest count is small. There is not one cappuccino machine on the property and if you prefer non-brewed coffee you will be disappointed – not sure why Sandals cannot provide this service in all their properties with the amount they charge. Food : B [Ochi] As stated earlier you can visit the Ochi property and you have a wide variety of choices and the quality of food was better. We had dinner at Ochi most of our stay including a beach party. Service : B This is an all butler property but for us it was a waste of money – yes, the service was good, but the butlers did not provide any service that an able-bodied person is able to perform. There were some personal touches – decorating our bed one night with flowers and gaudy lights – but not something that would make us book butler suites anytime in the future. Also, you could definitely see favoritism shown to some guests and we do think it is the change in Sandals policy of allowing butlers to receive tips. Tips are not mandatory, but it felt like it was expected. We think the service staff were more helpful than the butlers and deserve the tips more. Service at restaurants and the beach area was sometimes overwhelming with the guest numbers being low it felt like many time they were hovering over you. But most of the staff always had a smile on their face and were very helpful. We were lucky to make this trip just before all the restrictions were put in place and although a bit disappointing, it was Jamaica, it was all inclusive, there was the ocean, it was relaxing!
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Date of stay: March 2020
Location
Cleanliness
Service
Room Tip: Get a room on higher floor if you wish an ocean view
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1 Helpful vote
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Response from ShawnRedhead, Online Review Coordinator at Sandals Royal Plantation
Responded Jul 2, 2020
Hello and thank you for sharing your review of Sandals Royal Plantation. While we are delighted to know that you enjoyed your stay overall, it is disheartening to see that there may have been some areas that you were not completely satisfied with. Your input is very important to us and assists us with perfecting our service and product. We remain dedicated to offering a service where we go above and beyond for our guests, ensuring that the memories attained will leave a smile on every face. Your review is greatly appreciated and we do hope that we will be welcoming you back to one of our resorts in the future.
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Megan R wrote a review Apr 2020
Carmarthen, United Kingdom2 contributions3 helpful votes
We have visited the Royal Plantation for the last two years and planned to return this May. Unfortunately due to the COVID 19 virus this had to be cancelled. We are obviously very disappointed as we were so looking forward to returning and meeting everyone again. Having read previous negative comments I felt I had to write as we have found everyone in Sandals (especially Lisa in their London office) very approachable helpful and polite and we have just received a full refund for our holiday with out any problem. We are now looking forward to rebooking our holiday as soon as the current situation improves.
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Date of stay: April 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from Tamarah M, Online Review Coordinator at Sandals Royal Plantation
Responded May 1, 2020
Hello Megan thank you for your review of Sandals Royal Plantation. We are delighted to read about how wonderful you experience with our team was as this is the type of feedback we aim for. We do look forward to welcoming you back in the near future, after all, you are part of our extended Sandals family.
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huntley55 wrote a review Apr 2020
Circleville,Oh25 contributions17 helpful votes
This resort has truly become our home away from home. The staff is like family. You will want for nothing. They have never uttered the word "no" in response to a request. They all go out of their way every minute of every day to make sure your stay is perfect. A small relaxing, quiet, resort with phenomenal food and the friendliest, most accomodating staff of any resort anywhere.
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Date of stay: February 2020
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Response from Tamarah M, Online Review Coordinator at Sandals Royal Plantation
Responded Apr 16, 2020
Hello and thank you for your wonderful review of Sandals Royal Plantation. It seems like you enjoyed every minute of your visit with us and that is exactly the kind of excellent feedback we love to hear. It was a pleasure to have had you as our guest and we look forward to welcoming you back for another incredible vacation experience in the near future.
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Tim S wrote a review Apr 2020
Austin, Texas37 contributions42 helpful votes
We have stayed at SRP on 7 occasions. We got engaged and married at this resort. We have also been to several other Sandals properties and this is, for sure, our favorite. We had to cancel our annual Spring trip to SRP due to COVID-19. We are anxiously awaiting our fall trip in September and hope this is all over by then. In the mean time we wanted to write a review about all of our favorite things about SRP. There are so many to name that we are bound to miss some things but we will do our best. Here are the things we love about SPR: THE STAFF!!! The staff treats us like family every time we are there. They remember us and what we like. We have laughed, cried and loved with several of them throughout the years. We love the staff here and we hope they are ALL healthy and happy during this tough time. We hope to see them all again in the fall! THE SPA! This is my wife's favorite and the way she relaxes! The views! The water is amazing from the rooms and pool deck! The mountain views are amazing on the entrance side of the resort! The flora and fauna are amazing everywhere! Kelly the cat-she is sweet and ornery! The peacocks! The private beaches with butler service for drinks and food! Evenings at Royal Grill, eating next to the ocean waves and feeling the breeze The crickets and frogs at night! We love those sounds Evening entertainment-particularly Rojah and the Rush band and the Steel Drum Band Yoga and meditation with Maji on the peer Dinners at Le Papillon with amazing food and service The FOOD! From Breakfast to Dinner and everything in between it is all amazing! The peacefulness of the resort! We love how laid back it is! The big tree on the west end of the pool deck...he is like an old friend! Sitting in the hot tub, particularly in the evenings when the sun is setting and the frogs and crickets start to chirp The lizards and how they do "pushups" and puff our their necks. Breakfasts at the Terrace, with views of the beautiful Caribbean Sea and watching the fishing boats motor by Swimming off the west beach Snorkeling around the middle pier and seeing all the colorful fish Candle light dinners in the gazebo Smoking a cigar with a glass of wine while watching the fish swim in the lit water at night Learning about Jamaica on the beautiful drive to the resort The pub with the friendly staff and free flowing drinks The egg station along with buffet breakfasts Floating in the pool with strong drink and a great book All the friends we have met there over the years (George and Judy, Eric and Candice, Kenda and Michael and more) The fresh fruit and the nesberry tree The bubble baths that the butlers prepare for us while we are gone The towel animals The cheese plates High tea, overlooking the ocean Lobster Thermidor Coconut shrimp and Jerk chicken for lunch The piano man in the pub Swimming in the pool at night How pretty the resort is at night The fountain at the entrance The drawing room (what used to be the red room) The flower arrangement just outside the lobby The tile in the lobby and on the stair case The way the resort has retained its plantation look Falling into the great bed with clean sheets every night after a fun filled day at SRP and sleeping soundly in the cool air conditioning Finally..... THE STAFF! The people really do, make this resort! We love you guys! Stay safe and healthy! See you soon! Love, Tim and Leigh from Texas
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Date of stay: September 2019
Rooms
Cleanliness
Service
6 Helpful votes
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Response from Tamarah M, Online Review Coordinator at Sandals Royal Plantation
Responded Apr 16, 2020
Hello Tim and thank you for your wonderful review of Sandals Royal Plantation. We appreciate you highlighting the moments in the past stays that made your time with us worthwhile. Your kind comments mean allot to us and we do look forward to welcoming back in the near future!
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Michael S wrote a review Apr 2020
Gloucester, United Kingdom43 contributions19 helpful votes
Our first visit to SRP but it certainly won't be our last! We were there 10-20 Mar but with flight cancellations due to COVID-19 we left on the 22nd. The hotel was wonderful, very small with just 74 rooms. Our two butlers Kadisha and Robert were amazing as were all the staff, a special mention to Marlisa for sorting out alternative flights, nothing was too difficult despite the situation. We had a room in the East wing Suite 111 which was ideal for our requirements, clean, quiet and comfortable furnishings, lovely return each afternoon to discover what suprise was waiting for us. We trust you are all safe and hope to see you all again next year
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Date of stay: March 2020
Cleanliness
Service
Sleep Quality
Room Tip: Upper rooms would give better views of the sea but all are lovely
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3 Helpful votes
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Response from Tamarah M, Online Review Coordinator at Sandals Royal Plantation
Responded Apr 16, 2020
Hello Michael and thank you for your wonderful review of Sandals Royal Plantation. We appreciate you highlighting the aspects of your stay which stood out and we do appreciate you highlighting the team members that went above and beyond to make your stay enjoyable. We appreciate you feedback and do look forward to welcoming you back again in the near future.
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Previous
PRICE RANGE
$569 - $1,071 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sandals royal plantation hotel ocho rios, royal plantation ocho rios, royal plantation jamaica
LOCATION
CaribbeanJamaicaSaint Ann ParishOcho Rios
NUMBER OF ROOMS
74
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Frequently Asked Questions about Sandals Royal Plantation
Which popular attractions are close to Sandals Royal Plantation?
Nearby attractions include Dunn's River Falls and Park (3.6 miles), Blue Hole (3.5 miles), and Konoko Falls & Park (1.9 miles).
What are some of the property amenities at Sandals Royal Plantation?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Sandals Royal Plantation?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Sandals Royal Plantation?
Yes, free parking is available to guests.
What are some restaurants close to Sandals Royal Plantation?
Conveniently located restaurants include Juici-Beef Patties, Christopher's, and Devon House I-Scream.
Are there opportunities to exercise at Sandals Royal Plantation?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Sandals Royal Plantation have an airport shuttle?
Yes, Sandals Royal Plantation offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sandals Royal Plantation?
Yes, dry cleaning and laundry service are offered to guests.
Does Sandals Royal Plantation offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Sandals Royal Plantation?
Many travelers enjoy visiting Firefly (0.8 miles).
Does Sandals Royal Plantation have any great views?
Yes, guests often enjoy the ocean view available here.