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Couples Sans Souci

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Traveler (5439)
Room & Suite (1094)
Videos (1)
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About

#2 of 4 all-inclusives in Ocho Rios
Location
4.6
Cleanliness
4.6
Service
4.7
Value
4.5
Travelers' Choice
Nestled on the cliffs of Jamaica’s emerald coast above a dazzling stretch of Caribbean, Couples Sans Souci beckons you to surrender mind, body and soul. The resort's 'no worries' mantra comes to life as every day unfolds. Lose yourself exploring secluded stone pathways. Melt away stress in the healing natural mineral springs. Feel a rush of exhilaration scaling Dunn's River waterfalls. Or simply drift asleep in a hammock by the sea. Located in vibrant Ocho Rios, the resort's design pays tribute to an understated colonial elegance—intricate latticework, white woven furnishings and feathered palms set a refined stage for your island escape. Dining options abound—from authentic Jamaican fare to five-star international cuisine. Private cabanas at cliff's edge provide the ideal setting for our signature spa treatments, while the choice of resort activities knows no limits. Learn the art of living well while living in the moment at Couples Sans Souci.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycles available
Free airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Yoga classes
Fitness classes
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Boating
Diving
Snorkeling
Tennis court
Water sport equipment rentals
Aerobics
Entertainment staff
Evening entertainment
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Manicure
Massage
Salon
Waxing services
Adults only
24-hour security
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Green
Quiet
Languages Spoken
English
5,200Reviews772Q+A100Room tips
Traveler rating
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ben0liva wrote a review Yesterday
Aurora, Illinois1 contribution
Very relaxing. Staff was excellent. Food was delicious. The room and grounds were amazing! We had the Steve McQueen penthouse suite. Our favorite was the outdoor balcony tub. Will be coming back again!
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Review collected in partnership with this hotel
Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Linda D wrote a review Sep 2022
Smyrna, Tennessee6 contributions18 helpful votes
Hotel's Favorite
The BEST All-Inclusive we have been to so far- All excursions and water toys are included. The resort is small enough to feel completely intimate but large enough to have your own space and join in the fun and activities if you choose. The food was incredible, and there are not enough words to properly compliment the staff! I know I will miss some names as I tried to keep notes as we went along but to all of you- THANK YOU for making out 25th as memorable as possible- Irie; One Love to all- Mickhugh, Ashley, Austin, Kayon, Turdy-Ann, Sanya, Sandy, Sayon, Alex, Romar, Teneel, Anthony, Daine, Herde, Michael and Shelton... (please excuse if I did not mention your name) We will be back and hope to see you all again.
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Date of stay: August 2022
Value
Rooms
Service
Room Tip: The main rooms were being renovated and we had the ocean view rooms- Amazing!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
11 Helpful votes
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Matt N wrote a review Apr 16
2 contributions
Couples Resorts are our favorite places to visit. They have such a huge number of repeaters (and ones with many trips under their belt) for a reason. We were huge fans of Couples Negril and decided to try out San Souci based on a friends recommendation. We absolutely loved it and it was our favorite trip yet. They wow us every time. The staff was amazing, food was great and the resort was BEAUTIFUL. We are already planning our next trip and CSS is going to be where we start going regularly now.
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Date of stay: April 2024
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Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: Explore everything about this resort and check out Sunset Beach. Can't say enough good things...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Holly D wrote a review Apr 11
1 contribution3 helpful votes
We were moved to couples san souci after previously booking tower isle a week before we were due to fly. I am so glad we were moved I have never been to such a beautiful place. We visited from the UK for or our 1st wedding anniversary. Transfer The transfer took just under two hours but out driver made the holiday so much fun from the very beginning. He was telling us about the history of everywhere we passed which was really interesting. Staff The staff couldn't do enough for you they were great fun and so friendly. Definitely like a family away from home. Food All three restaurants were very tasty. The food had lots of flavour. Casanova was a favourite for us but we enjoyed everything Hotel We stayed in a beachfront suite overlooking the lawn and sea. I couldn't have asked for a better location. There were always sun beds available by the pool and on the beach no matter what time of day you headed down Excursions We booked excursions to do Dunns river blue hole and reggae hill. This is a must it was amazing! Blue hole was out favourite and the food at reggae hill was fab. Dunns river is a lot more commercialised but still worth a visit Water sports We booked a private picnic and snorkelling boat trip. This was incredible! Our guides Michael and Dwight made the time out on the boat feel so special.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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James L wrote a review Apr 5
Worldwide1 contribution5 helpful votes
My wife and I loved our time at Couples San Souci! Everything was excellent -- the beaches, the pools, hot tubs, all the watersports -- snorkeling, water bikes, stand-up paddle boards -- the fun activities like various trivia games, bingo. The food at all the restaurants was amazing (the finest dining option, Casanova, was outstanding the two times we ate there -- get reservations early!), as was the wonderful buffet breakfast -- I had the banana-cinnamon French toast four of the five mornings! The free-flowing drinks were also top-notch. We had a corner room with a generous balcony with sweeping ocean views, worth the extra cost though I'm sure we'd have had fun in any of the rooms. The houskeeping staff was great too. This wasn't part of the resort, but we did go to Swim With the Dolphins. The swimming-with-the-dolphins part was great; however, be forewarned, they have it arranged so that you have to spend the better part of the day at the venue, where they hope you will spend all your money. The dolphins were great, that was 45 minutes; the rest of the 6 hours total away from the resort was a waste, the whole thing could have happened in about 1.5 hours. Here's some awareness about the au natural (Sunset) beach -- there's plenty of sand for lounging, but the waterside and water itself is pretty much all rocks, so its not splendid for just swimming. But the pool's great over there. The sunset is fantastic there, and the only place on the resort from which to really see it. You can head over there closer to sunset and you don't have to disrobe if you don't want. Unfortunately, the bar at Sunset closes at 5pm. :- ( It was REALLY nice that everyone at the resort was part of a couple. I'm sure we'd go again if we could, like, next week!
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Review collected in partnership with this hotel
Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
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Clairebear wrote a review Apr 3
Essex, United Kingdom140 contributions62 helpful votes
Hotel grounds are amazing and well kept. Beach Sports are great. Beach Bar food was excellent and worked great when Dane was cooking, went down hill when he wasn’t there. Casanova was lovely, food was hot, good choice and on time. Bella Vista was lovely, could be a bit spicy/hot but we liked that. Palazzina Restaurant should be Buffet, we were sitting waiting for our drinks for 30 minutes and meals were about an hour, and when it did come out it was cold… the staff here didn’t seem to know what they were doing half the time and forget about you. Most people said the same when you spoke to them. We booked in to the other restaurants for most of our meals. Room Wifi was slow. Nicely refurbished but had a mould smell in our room D101, but this went after we were in it a day, maybe we got used to it or it had been empty previous to us going in. Asked many times for our shower gel to be filled, on 2nd day my partner asked another cleaner to do it. No separate conditioner as its all in one which weren’t very good either, bring your own if you like nice shampoo and conditioner. Coffee, sugar, tea and milk were not filled up every day. TV looked like back light was going and signal was really bad kept pausing, not an issue as on holiday and not in room much. But nice to see the news catch up. Memory foam bed was uncomfortable, there was a big lump in the middle. Beach Not enough umbrellas on beach, there is plenty of room to put more at the back near the path. There is a lot of shade with the palm trees, but the sun moves so you are left out in the sun in most places. Americans are very selfish and go out at stupid o’clock and put towels on bed to then not use them till late morning 11-Noon. Don’t expect to get a good place to sit! They are also really noisy and bearing in mind it’s a romantic couples resort they seem to want to party and make lots of noise. Beach was always busy and sitting on top of everyone. Even my friend who went 2 weeks before me said the same, so it wasn’t just the time we went. Pool area was quiet in the morning but come afternoon its loud and rowdy playing same music. Beach bar was nice and good cocktail range but never had beer first thing, maybe that’s the first thing they should sort when they start opening up. Beach toilets were awful and smelt of urine, they don’t seem to have refurbed the outside toilets here. Nowhere to get a morning coffee if you don’t want to go to breakfast, you have to walk up to reception if you want one. Check out There is no room to book out for a half hour slot like in every place we have ever been to, instead you have to pay $100 to keep your room. The only place you can change, and shower is at the massage room area, which has just a shower curtain, no air conditioning or anywhere to put your dry stuff while trying to get ready. Absolutely shambles for a 5* hotel. Staff Hit and miss, pretty much most of the female staff members would forget you or take a long time to bring drinks and food, and get the orders wrong also they seemed to act like you were putting them out half the time and quite rude and arrogant. Male staff seemed to be on the ball though and really friendly. A few times we got up and left when our drinks didn’t turn up, and I am talking 30 minutes and that’s reminding them too. Maybe its because we are British and not American as we felt this place is geared up to Americans. All in all it’s a lovely place and probably one of the better hotels in Jamaica but just needs to sort the staffing and little niggly problems that most people all seemed to moan about.
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Date of stay: March 2024
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Trip type: Traveled as a couple
Room Tip: If Americans bug you then don't go here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Sharon E wrote a review Apr 1
Tampa, Florida2 contributions2 helpful votes
+1
I have to start by saying that Couples San souci is our heaven on earth. My husband and I go here every year for my birthday celebration and it never disappoints. Before we even arrived, Karen with guest services got us all set with planning our vacation. She really is the reason why our vacation this year was everything and more! We stayed in the penthouse during our visit and it was a tropical paradise! There was a tub on the balcony and we spent so much time soaking under the stars. Our housekeeper, Cadeshea, was amazing. I am pretty ocd and she surpassed my expectations with how clean she kept our room. The room service was timely and wonderful! All the special events (gala, Caribbean night, repeat guest dinner) were a must! Each event is very thought out and the food is suburb! The staff is truly what makes this place so great and honestly our favorite part of the resort. We loved Casanova dining and thought our waitress Krystal was so pleasant. Bella vista is a very good Asian cuisine dining with amazing food. Our private dinner was very romantic and our waiter was wonderful. Yolanda was my favorite bartender and had a smile that could brighten any day! Shanana with entertainment always made pool time fun with games and laughs. I highly recommend visiting the spa during your visit. We got a couples massage with Simone and Mence. I had some pretty stressed muscles going into the massage that Mence managed to work through. We left feeling so refreshed and relaxed! From the start of our vacation to the end, each staff member makes you feel so special! The service is like no other and definitely a place to visit for any occasion! We will be happily returning again!
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: Private diner and couples massage is worth the money.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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JLE67 wrote a review Apr 1
Jeffersonville, Indiana9 contributions11 helpful votes
+1
Third stay here. First since the renovations. We arrived shortly before 4pm. Check in was very fast. They offered to upgrade us to a penthouse for an additional $100 a day, but we had booked a premium ocean room and really wanted to see how that was. We were in E203 and it was great! The Resort – We absolutely love this place! This was our third stay and we will definitely go back! • The grounds are incredible. Yes, there are stairs, and lots of them if you’re staying anywhere other than A or B block, but they are lovely and lushly vegetated. It’s a joy to explore and wander around. • Pools were pristinely clean and never crowded • Hot tubs were lovely, but the one above the mineral pool was MUCH too hot. No one could use it at all. • Staff were friendly and service was excellent o Only complaint here was that we never received our departure information in our room. Finally went to the desk and asked around 8pm the night before we were to leave. • The ocean. Oh my goodness, the ocean. On the main beach the water was warm and crystal clear with hardly any waves. It is shallow, though. Only waist deep until fairly far out, and even then you could still touch bottom. Room – absolutely fantastic, with a few minor complaints that would in no way make us think twice about going back. • Tons of closet space • Comfy bed, with extra pillows in the closet • Could use ceiling fans, particularly on the balcony. Temperatures weren’t too bad, but a breeze would have been nice • Bathroom is large and very clean, but the (double!) showers didn’t have clear instructions for use. • Bathroom pocket door was difficult to open once closed because there wasn’t really anything to grab onto. • TV was unwatchable. Picture was pixelated to a ridiculous degree. • Minibar was not stocked with our requested items and was rarely restocked with items we requested afterward. Our return flight was at 10:20. We had to board the Sad Bus at 5:30am! Ugh. Got to the airport in just a bit over an hour since there was no traffic to speak of (and our driver may have been going a tad over the speed limit). On our past trips Couples has supplied a goodie bag of snacks for the those departing before breakfast service starts, but that was not the case this time around. There were only a few restaurants open at the airport and they weren’t serving breakfast food, so Wendy’s chicken sandwich and fries for breakfast. LOL Couples Sans Souci is one of our favorite places and we are already looking at when we can go back!!
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
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jaxhoward50 wrote a review Mar 2024
Uckfield, United Kingdom4 contributions5 helpful votes
First time at the resort and to Jamaica having visited the Caribbean on multiple occasions. 5 days in… the hotel rooms are an incredible standard. We are in G block. Very stylish and huge! We have an Ocean Suite. The beach is in a beautiful calm bay. Perfect for nervous swimmers. It is beautifully kept. Food standard is incredible. Drinks are premium. Staff are very friendly. Everything is very relax and no pressure to join in with any activities. So far extremely impressed and if it continues we will return….
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
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travelG4496NL wrote a review Mar 2024
West Hartford, Connecticut1 contribution2 helpful votes
The noise reaching our room was a little disappointing. If not for that: five stars! Great food, great service, an idyllic setting. A little more climbing than we expected, but still a wonderful retreat.
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Review collected in partnership with this hotel
Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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PRICE RANGE
$459 - $616 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
couples sans souci hotel ocho rios, couples san souci, couples sans souci ocho rios
LOCATION
CaribbeanJamaicaSaint Ann ParishOcho Rios
NUMBER OF ROOMS
150
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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COUPLES SANS SOUCI - Updated 2024 Prices & Resort (All-Inclusive) Reviews (Ocho Rios, Jamaica)

Frequently Asked Questions about Couples Sans Souci
Which popular attractions are close to Couples Sans Souci?
Nearby attractions include Kool Jamaica Tours (1.9 miles), Blue Hole (3.4 miles), and White River (0.3 miles).
What are some of the property amenities at Couples Sans Souci?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Couples Sans Souci?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Couples Sans Souci?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Couples Sans Souci?
Yes, free parking is available to guests.
What are some restaurants close to Couples Sans Souci?
Conveniently located restaurants include Juici-Beef Patties, PG’S Toscanini Restaurant, and Miss T's Kitchen.
Are there opportunities to exercise at Couples Sans Souci?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Couples Sans Souci have an airport shuttle?
Yes, Couples Sans Souci offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Couples Sans Souci have airport transportation?
Yes, Couples Sans Souci offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Couples Sans Souci?
Yes, dry cleaning and laundry service are offered to guests.
Does Couples Sans Souci offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.